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Design Considerations For Enterprise Social Networks

Collaborative Thinking

While enterprise social networking has been covered extensively in the media and by IT analyst firms, one of the least discussed aspects of the topic has been the issue of design and the potential impact of design on employee adoption of such tools and applications. Instead, the information was presented at a holistic and inter-disciplinary level, covering a collection of related issues: Affordance-centered design. Social theory and design. design Enterprise 2.0

Design 176

Design Considerations For Enterprise Social Networks

Collaborative Thinking

While enterprise social networking has been covered extensively in the media and by IT analyst firms, one of the least discussed aspects of the topic has been the issue of design and the potential impact of design on employee adoption of such tools and applications. Instead, the information was presented at a holistic and inter-disciplinary level, covering a collection of related issues: Affordance-centered design. Social theory and design. design Enterprise 2.0

Design 100

Green Chameleon » Trouble at the AOK Corral

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Trouble at the AOK Corral The AOK Forum has been a distinguished discussion forum in KM for several years. Founded by Jerry Ash it uses a unique model: “star&# moderators - experts on some aspect of KM - are researched by Jerry, and brought in for 2-week long discussions. to discuss their social practices. I may have some limited models and need to expand.

2007 100

Social Networks And Group Formation - Boxes and Arrows: The design behind the design

John Tropea - Delicious Social Network

Read more at Going Social Now more about Shiv Stories by Shiv Singh Practical Strategies for Creating a Successful Intranet [1 Comment] Value-Driven Intranet Design [3 Comments] Making Knowledge Management Work on your Intranet [2 Comments] A Web 2.0

2007 41

An Idea Worth Spreading: The Future is Networks « emergent by design

John Tropea - Delicious Network

emergent by design Home who’s the architect? It seems like the wealth of the entire nation is being funneled right to a couple thousand fortunate people, and all of us are still working pretty damn hard to make ends meet, yet ultimately supporting that model. It doesn’t have to be professionally designed, it can be a simple free blog, but you need to have a place where you show off your work, whatever your work may be.

2010 44

WorldChanging: Tools, Models and Ideas for Building a Bright Green Future: Cliff Figallo and the Evolution of Virtual Community

John Tropea - Delicious Community

Stewart had wanted to put Matthews experience living on a back-to-the-land community for over a decade to work in stewarding an electronically-mediated community. The beginning of the years-long discussion thread about the meaning of Stewart Brands formative disclaimer: You Own Your Own Words.

2007 39

SIKM community presentation

Digital Habitats

Yes… and, the attractor factor is emphasized now, and our past social process models were heavily relationship centric. trust models). It’s hard to get around that assumption Even when technologies are designed for a group, they are always experienced individually.

2010 159

Enterprise 2.0 Summit: Learning from Alcatel-Lucent, IBM, Yves Caseau, BASF & More "How People Matter"

21st Century Organization

based Information Week carried a cover story designed to capture attention with the headline " Enterprise Social Networks: Dislike ". The mission is clear: enable CEO Ben Vermayen's mandate that employees "Share", a practice Vermayen models by active participation.

2012 169

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

The concept of “social roles” has been by studied by examining people’s interactions within discussion forums and other types of social media (Gleave, Welser, Lento, & Smith, 2009). the “answer person” in a discussion forum). Mediated Communication , 13 (1), 210-230.

2011 214

Activity Streams: Moving Beyond Event Aggregation

Collaborative Thinking

However resulting “stream glut”, interoperability, and security-related issues will threaten benefits unless better user experience design, filtering, standardization, permission models, and back-end analytics are applied. . Activity streams can also mediate social networking and community building. Activity streams will also need to respect the permission models associated with the event being signaled from a publisher.

MirandaNet: Social Networking trivial or mind expanding?

Community Capers

Now an e-mature community our discussions are becoming more and more sophisticated. Some members act as e-facilitators or braiders who help to shape the argument, provide interim summaries and change the direction of the discussion (Preston, 2002; Preston & Holmes, 2002; Cuthell, 2005). These are stored along with forum discussions and teachers case studies in the MirandaNet Braided E-journal (Preston & Cuthell, 2000-2006). Staged Models of Learning.

Enterprise 2.0 Summit: Learning from Alcatel-Lucent, IBM, Yves Caseau, BASF & More "How People Matter"

21st Century Organization

based Information Week carried a cover story designed to capture attention with the headline " Enterprise Social Networks: Dislike ". The mission is clear: enable CEO Ben Vermayen's mandate that employees "Share", a practice Vermayen models by active participation.

2012 116

Hybrid ecosystem of narratives

Taming the spaces

Many (that i refer below) have already assumed that learning through developing and discussing narratives in social web spaces has become a new innovative form of learning. How it emerges, and how it develops through the interplay of various interactions, was to be investigated through the participatory design with these same students. The courses must follow certain participatory and design-based approaches to capture what is true.

2009 100

Developing digital literacies in practice

SocialTech

One of the approaches I am taking is to work with the schools to talk about and to design a range of activities that support the development of digital literacy in the context of meeting challenges and solving problems faced by school communities.

2012 78

Comparing Collaboration and Social Networks - All Collaboration - allcollaboration.com

John Tropea - Delicious Social Network

Collaborative networks are for task and output completion and have a much more robust design around shared digital documents which in turn reflect revisions by participants and provide version control. and qualitative elements (social support, emotional support, stress mediation, etc.)

2010 46

Cetis 2013 Keynote - Digital Citizenship: Underpinning Open Education

SocialTech

From being in utero to dying, and even after death - our lives in all their varieties, shades and complexities are already mediated, shared, constructed and lived out online.

2013 101

Interview with Mark Fonseca about podcasting for development

Joitske Hulsebosch

Development organizations can use podcasting to get their (non-mediated!) I would like to learn how to create the right balance of audio, text and video in design of online interactions. It seems possible to create interaction using audio files by allowing listeners to post feedback to podcasts through blogcomments, phonecall, and/or discussion forums. Today we had a training on podcasting from Mark Fonseca Rendeiro.

2008 100

Blog>> Is KM a Pseudoscience?

Green Chameleon

To quote from a post I made to the actKM Forum: I was especially taken by Beyerstein’s reference to Broad’s fourth limiting principle: “It is impossible for a mental event to produce directly any change in the material world … without the mediation of muscular effort&#. There was a bit of a spat on the actKM forum over the past week or so.

KM 151

Green Chameleon » Is KM a Pseudoscience?

Green Chameleon

To quote from a post I made to the actKM Forum: I was especially taken by Beyerstein’s reference to Broad’s fourth limiting principle: “It is impossible for a mental event to produce directly any change in the material world … without the mediation of muscular effort&#. www.straitsknowledge.com blog articles how-to guides events publications book videos about Is KM a Pseudoscience? There was a bit of a spat on the actKM forum over the past week or so.

KM 158

Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

This outline forms the baseline of a discussion Alice Wang (Director, Burton Group) and I will lead at a workshop next Monday sponsored by Project Concordia. Each social structure (as mediated by Facebook) has limited awareness of each other (unless they have relations outside Facebook). help desk discussion forum, profession support community, wiki editors group). The analysis below is an update to my earlier post.

"Collaboration and Community" by Scott London

John Tropea - Delicious Community

How does it differ from other models of cooperation? 16] Collaboration vs. Other Models of Cooperation Collaborative partnerships can be broadly grouped under two headings: those aimed at resolving conflicts and those designed to develop and advance shared visions for the future.[17] where the need and intent is to change fundamentally the way services are designed and delivered." Will the project be more effective with a neutral, third-party mediator?

2008 56

Social Network Sites: Definition, History, and Scholarship

John Tropea - Delicious Social Network

Journal of Computer-Mediated Communication , 13 (1), article 11. This special theme section of the Journal of Computer-Mediated Communication brings together scholarship on these emergent phenomena. Unlike previous SNSs, Facebook was designed to support distinct college networks only.

2007 77

ScienceDirect - The Journal of Strategic Information Systems : “It is what one does”: why people participate and help others in electronic communities of practice

John Tropea - Delicious Community

As a model for accomplishing this new customer-driven process, Armstrong and Hagel focus their attention on the following four types of electronic communities: • Communities of Transaction facilitate the buying and selling of goods and services and provide information about these transactions. For the practitioner, it provides a social perspective on knowledge with profound implications for designing organizations, learning environments, and even computer systems.

2011 53

The Social Graph and Objects of Sociality - Bokardo

John Tropea - Delicious Social Network

Home About Design Work Contact Archives The Business of Design: Are our expectations changing? I’ve always been uncomfortable with the word “mediate&# because it is not entirely clear what it means.

2007 36

Full Circle Online Interaction Blog: Updating my basic article on online facilitation

John Tropea - Delicious Community

We can role model and describe processes to assist groups. These may also be needed online, but there are also differences due to the technologically mediate nature of the environment. Knowledgeable about design. Ideally, they are involved in the conceptualization, design and implementation of the online space to ensure that group member needs are accounted for. Part conversationalist, part counselor, part role model and sometimes even part bouncer.

2007 28

Brandy Agerbeck’s Obama Speach Visual Capture | Full Circle Associates

Nancy White

Now I can’t resist making some comments of my own to add to this interesting discussion. Last week I ran a very informal graphic facilitation intro workshop for a group of family mediators and a clear point of emphasis was leave the “I can’t draw&# voice outside the room.

Enterprise 2.0 initiatives and corporate culture awareness. | Gil Yehuda's Enterprise 2.0 Blog

John Tropea - Delicious Community

For example, here are two cases where internal blogs did not work well, but internal discussion forums did. I’m familiar with two other cases in my personal experience where wikis were highly successful in places that discussion forums were not.

Community as Curriculum – vol 2. The Guild/Distributed Continuum

Delicious/choconancy/community

It is a comforting model. The model implies that there is a way to know what the answer might be, and that a person (our plastics expert) could have this knowledge, and that the knowledge can then be acquired by a learner. It is a simple model. The promise of the twentieth-century model of knowledge is an empty one today. Most of us have, in spite of ourselves adjusted—at least incrementally—to this transmission-focused military model of education.

A Post-Civilization Story

How to Save the World

colleague, Magpie , who's asking for submissions of models, history lessons, theories and stories of how we might live effectively in a post-civilization world. Nearby, the folks working the garden utilize all manner of manual tools designed to put out maximum efficiency with minimal effort, maximum durability with minimal impact of the environment. The communal hall in which village meetings are conducted also doubles as a mediation hall.

Just what do you mean by 'collaboration'

John Tropea - Delicious Collaboration

Usually, the goal is some version of #2, that the software is designed such that multiple people around the world could be working on the project files at the same time. By together, I envisage people sitting in a virtual huddle, tweaking the model and discussing it in real time. Lets juxtapose these very operational descriptions with something that Shawn Callahan just dug up in his discussion of Collaborations resurgence.

Are We In A "Post E2.0 Era"? (Collaborative Thinking)

John Tropea - Delicious Collaboration

Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities. Collaboration technologies included discussion forums, web conferencing, and virtual workspaces. They aggregated document libraries, discussion forums, team calendars, and some level of task organization, into a cohesive destination – a single place for people to “go to” when they needed to work together. design.

2012 37

Why Companies shouldn’t build Online Communities. « The Complete Innovator

John Tropea - Delicious Community

I work for a company that produces Virtual Events and even though these events are generally episodic and designed around a certain topic they are themselves essentially on-line communities.

A Practical Guide to Implementing Web 2.0 (aka Social Networking Tools) in Your Organization

How to Save the World

like SharePoint) designed to improve internal collaboration, that actually discourages collaboration. Groupware, of which the most notorious example is SharePoint, was designed to facilitate 'communities of practice' (CoPs). So what's the best model for a corporate website?

How to Save the World

How to Save the World

A study done by one largemultinational organization discovered their actual user audiencecomprised, in order: Needless to say, since the website was designed for customers, itwasnt reaching its intended audience, and wasnt meeting the needs ofits actual audience.

2009 74

Re-Place-ing Space: The Roles of Place and Space in Collaborative Systems

John Tropea - Delicious Collaboration

We argue that a focus on spatial models is misplaced.Drawing on understandings from architecture and urban design, as wellas from our own research findings, we highlight the criticaldistinction between ``space and ``place. While designers usespatial models to support interaction, we show how it is actually anotion of ``place which frames interactive behaviour. In this paper, we will critically explore the use of space as a basisfor CSCW design.

Roles 28

Social Network Sites: Public, Private, or What? : The Knowledge Tree

John Tropea - Delicious Social Network

How are the properties of mediated publics, like social network sites, different from unmediated publics? This article seeks to explore the social dynamics of mediated public life in order to help educators understand their role in socialising today’s youth.

2007 37

Getting to Know Collective and Collaborative :: Personal InfoCloud

John Tropea - Delicious Collaboration

Often in digital social environments there is a social object that is at the core of the discussion (see Jyri Engestroms post on Karin Cetina Knorrs "object mediated sociality", which he brings to the web an understanding of social objects ).

ACTIVE LURKING: ENHANCING THE VALUE OF INHOUSE ONLINE COMMUNITIES THROUGH THE RELATED PRACTICES AROUND THE ONLINE COMMUNITIES

John Tropea - Delicious Community

designers of an online community to help them to. pointed out in a discussion on supporting online. classified the results accordi ng to a gratification model. of DL (discussion list), memb ersh ip level, and traffic. They discuss design. Discuss various topics in the company, and. successful and therefore justifying development funds, as Preece pointed out in the discussion on supporting. also broach topics and discussions.

How to Save the World

How to Save the World

A study done by one largemultinational organization discovered their actual user audiencecomprised, in order: Needless to say, since the website was designed for customers, itwasnt reaching its intended audience, and wasnt meeting the needs ofits actual audience.

2009 46

Promoting and assessing value creation in communities and networks : a conceptual framework

John Tropea - Delicious Community

We start by discussing our view of the distinction and relation between communities and networks. among people, whether or not these connections are mediated by technological networks. the resulting potential for collective exploration without collective intention or design – is a key aspect. 1 The first four cycles in this framework are an adaptation of the four-level model of Donald Kirkpatrick (1976, 1994), which has. Intensity of discussions. ?

Life With Alacrity: Dunbar Triage: Too Many Connections

John Tropea - Delicious Social Network

In order to solve it we need to look at the traditional cultural answers to the problem, compare them to technical solutions, both current and to-be-invented, and then see how a new generation of social networking services can be designed that molds the two ideas together into a more cohesive whole.

2008 38

On Managing A Community

John Tropea - Delicious Community

The Community Manager is very much the middle man and mediator between what the community demands and what the organization wants; it’s a difficult task to please everyone. But I think it’s great that your own community stepped up so well to add to the discussion 21 Jeff Majka 04.28.08 LiveJournal communities were great in that the history was there and archived and the threaded discussion was ideal.

2008 60