The Waves of Enterprise Social Networking at eBay (Ramin Mobasseri, eBay) - Share 2012, Atlanta

Michael Sampson - Currents

develop a roadmap - including selecting the vendors, making recommendations, running a proof-of-concept, training (started brown-bag sessions on SharePoint and social very early), align organizational goals and culture, and more. -. At eBay, linked the intranet with Facebook, Twitter, and LinkedIn - so you can publish something from the intranet through to the social consumer tools. The Hub - the Intranet - brings everything together. -

2012 114

Internal and external community managers are not the same

John Tropea - Delicious Community

Intranets and digital workplace. If your internal community manager speaks a lot, better put your money in an intranet than a social network. & Social Business Tagged With: Communities , community management , community manager , emceeing. Intranets and digital workplace.

2013 71

Notes on "Apply Strategy and Governance to Social Computing Initiatives" (NewsGator)

Michael Sampson - Currents

Although the call was about "social computing", Stacy started talking about intranet and portal governance. 1) A clear connection between intranet/portal/social technology and the business strategy and goals. "we A second way to find an expert in Social Sites is to use the Knowledge Explorer, a tag cloud driven way of finding people.]. It depends how much validation is required -- eg, GE does not require any validation for its new application cloud.

So you love your customers.and you let others take care of them - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Intranets and digital workplace. Someone who’s not you, who has not your culture, for whom you’re only a customer among others ? Filed Under: Management & HR Tagged With: Communities , community management , community manager , customer relationship , customers , engagement , support. Intranets and digital workplace. Tag cloud. culture. intranet. Digital Workplace and Intranet : the 2013 trends (part #2).

2013 28

Customer service : avoid being the victim of you social media success - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Intranets and digital workplace. Intranets and digital workplace. Tag cloud. culture. intranet. Digital Workplace and Intranet : the 2013 trends (part #2). Intranets and digital workplace. Bertrand Duperrin's Notepad About the author.

2013 69

Sorry but I'm not a member of your community - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Intranets and digital workplace. Sometimes a manager is enough… Filed Under: Customer Relationship & Marketing , Management & HR Tagged With: brand , Communities , customer care , Customer Relationship & Marketing , service. Intranets and digital workplace. Tag cloud. intranet. culture. Digital Workplace and Intranet : the 2013 trends (part #2). Digital Workplace and Intranet : the 2013 trends (part #1).

2013 46

Defining and Measuring Enterprise Collaboration - Managing Technology - Dennis D. McDonald's Web Site

John Tropea - Delicious Collaboration

Login Tag Cloud Social Networking Social Media Web 2.0 Are there any barriers or impediments (legal, cultural, political, etc.) Home Metrics Project Management eGovernment Procurement Collaboration Mobility Customer Comm Emergency Reviews Dennis D.

2011 47

Don't tell my mum I'm a community manager, she believes I play piano in a brothel - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Intranets and digital workplace. Community Management is a “processus in processum” Filed Under: Management & HR Tagged With: Communities , community management , community manager , ecosystem , partnership , stakeholders , value creation. Intranets and digital workplace. Tag cloud. culture. intranet. Digital Workplace and Intranet : the 2013 trends (part #2). Intranets and digital workplace.

2013 45

Is Facebook the future of call-centers ? The Air France KLM Switzerland case - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Intranets and digital workplace. Filed Under: Customer Relationship & Marketing , Management & HR Tagged With: air france klm , air-france , airlines , alain pezzoni , call center , Communication , Communities , community management , community manager , crisis , crisis communication , crm , Customer Relationship & Marketing , customer service , customers , facebook , social media , twitter. Intranets and digital workplace. Tag cloud. culture.

NewsGator Offers Social Sites ™: A Comprehensive Enterprise Social Networking Suite | The AppGap

John Tropea - Delicious Community

There is a lot of other content on the page as you can see and you have one-click access to this content or to relevant tags leading to more content. You can see aggregated tag clouds, relevant/popular content and active users. Tags: vendor community socialnetwork_km

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

culture that it’s seldom tackled or mention. The existence (or implementation) of a participating culture, if we want to organization to rely on it, needs a real work on rules and arbitrations in terms of resources and time allocation.

2011 61

Will Adam Smith drive businesses in the future ? I'm doubtful. | Bertrand Duperrin's Notepad

John Tropea - Delicious Faciliatation

Share and Enjoy: Tags: adoption , enterprise 2.0 , organization , ssrendipity Related posts When 2.0 1) Enterprise 2.0 : the time when Mr McKinsey, The Geek and Mrs Smith seat together (1) Tags: adoption · enterprise 2.0 Tags: realenterprise2.0

Green Chameleon » What Makes Social Tagging Work

Green Chameleon

His primary observations are that social tagging works when: *taggers need to remember “their&# stuff *tagged content collections are associated with people (this enables what I call rich serendipity ) *you get sufficient scale in both tags and taggers to get meaningful tag clouds associated with content Tim is mainly thinking about tagging in an ecommerce context, but the same factors will also apply in an enterprise environment.

CleverWorkarounds » The facets of collaboration Part 2–Enter the matrix!

John Tropea - Delicious Collaboration

No Tags Similar posts. XHTML: You can use these tags: Today is: Wednesday 25 January 2012 |. The cloud isn’t the problem–Part 5: Server huggers and a crisis of identity. Why can’t people find stuff on the intranet?–Final Cloud compouting.

2012 49

Which governance for your internal communities ? | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

culture matters : some companies won’t allow spaces that are not directly linked to work, some will allow any kind of group or community, assuming that whatever their purpose / topic is, they will foster stronger links between people at least, what is a good thing anyway.

Community management Vs Socio-Collaborative management : how to make the right choice | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Share and Enjoy: Tags: Communication , Communities , enterprise 2.0 , management , management 2.0 , social management , social medi , social-software , socio-collaborative management Related posts When 2.0 1) Tags: Communication · Communities · enterprise 2.0

2006 49

Sorry, but I'm not a member

John Tropea - Delicious Community

value chain intranet value generation y information corporate culture ROI social networks blogs hierarchy strategy maps social crm problem solving engagement decision-making culture digital-natives microblogging mckinsey crisis management-2.0

2010 60

Some collaboration lessons by John Chambers (Cisco) | Bertrand Duperrin's Notepad

John Tropea - Delicious Collaboration

Share and Enjoy: Tags: cisco , Collaborative practices , evaluation , Human resources , incentives , John Chambers , leadership , remuneration , Social Networking Related posts The day they (may) stop sharing (0) Enterprise 2.0 : the CISCO case (2) 2.0

2006 30

Sometimes you need a community manager. Sometimes a manager is enough. | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Share and Enjoy: Tags: animation , Communities , community management , community managers , enterprise 2.0 , goal , management , purpose Related posts Is there a 2.0 Tags: community team

2006 41

33 things to know about those who make your online social spaces live | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Tags: community management Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Antoine Riboud.

2010 50

Jive SBS Structure Best Practices, Part 1 » Connected

John Tropea - Delicious Community

An organization’s culture dictates which approach is predominant. Participants are encouraged to use tags extensively in order to help others find their content more easily. shared file drives, corporate intranet, email folders, desktop file folders).

Jive 51

Sometimes you need a community manager. Sometimes a manager is enough. | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Share and Enjoy: Tags: animation , Communities , community management , community managers , enterprise 2.0 , goal , management , purpose Related posts Is there a 2.0 Tags: community teams group

2006 41

Network or proximity ? Where’s the value for businesses ? | Bertrand DUPERRIN's Notepad

John Tropea - Delicious Social Network KM

facebook generation y hierarchy human-capital Human resources informal-networks information Innovation intangible assets internet intranet intranet-2.0

2008 36

How to get results through social networks | Bertrand DUPERRIN's Notepad

John Tropea - Delicious Social Network KM

is not only about communities (0) Enterprise 2.0 : my predictions for 2009 (3) Tags: business networks · corporate social networks · ONA · organization · ROI · social networks No Comments so far ↓ There are no comments yet.Kick things off by filling out the form below. evaluation facebook generation y hierarchy human-capital Human resources informal-networks information Innovation intangible assets internet intranet intranet-2.0

2006 28

The AppGap » » SuccessFactors: Bringing Web 2.0 to Talent Management: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

The new one adds tags, tag clouds, social networking, increased visualization with drag and drop manipulations, and increased opportunities for employee input.

IBM SJ 46-4 | A model for CIO-led innovation

John Tropea - Delicious Collaboration

We put in place a program called the Technology Adoption Program (TAP), which through a single Intranet site provides hosting services, support for current and future offerings, and support for community interactions. patterns that fit our enterprise culture, and a track record of delivering hosted Web applications that are scalable. style of user participation to our business model and culture.

2007 28