The Tilburg story of knowledge sharing for social innovation

Making CommunitySense

Topic of my talk was “Knowledge Sharing for Social Innovation: The Dutch Tilburg Regional Case” I published the slides of my talk in a previous post. In it, you can find the Tilburg story of knowledge sharing for social innovation.

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How the stiff upper lip is the enemy of knowledge sharing

Chris Collison

This reminds me of one of my “seven deadly syndromes of knowledge-sharing”. However, once I’ve solved my problem, I’ll be happy to share my solution. Behaviours Health KM Knowledge Management Knowledge Sharing Organizational learning Peer Assist

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Trending Sources

Twitter Is Where Conversations Go To Die

Elsua

When was the last time that you had a bl**dy good conversation in Twitter? Yes, you know, a conversation of more than, say, 3 to 5 tweets on a single thread with one or more participants? I want the conversations back in Twitter. I miss the conversation.

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Why Is Knowledge Sharing Important? A Matter of Survival

Elsua

That man has got plenty of golden nuggets to share around the topics of Knowledge Sharing, Collaboration, Communities, Learning and Enterprise 2.0 Have you checked out one of his most recent blog posts on Why is Knowledge Sharing Important?

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Learning While Building eLearning: Part 1

Full Circle Associates

Introduction This is the first in a short blog series based on conversations with a colleague who is “learning while doing” as he is building an eLearning offering. So I said I’d add the blog reflections – without pay – if I could share them.

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Redefine the Workplace of the Future with Social Learning

Elsua

it’s been a long while since last time that I participated on a Blog Carnival, specially around the topic of Collaboration, Knowledge Sharing and Learning. We just can’t formalise what we don’t even know, i.e. how people learn while on the job.

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Seeing the whole elephant…

Chris Collison

The answers to the question: “what does knowledge management mean to you?” People have such different perspectives on what knowledge management is – and it’s rare for anyone to connect the different components together in any kind of holistic framework.

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Is this Knowledge Management’s most effective tool?

Chris Collison

Connection, Collection, Collaboration, Curation, Conversation, Communities, Culture…. One of knowledge management’s most powerful tools. We’re talking here about a conversation in an area around the coffee machine or in-company Starbucks, rather than coffee taken back to a desk.

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10 options for implementing a KM strategy

Chris Collison

Last week I had the pleasure of providing my final virtual webinar for the first of the UN’s KM Online blended learning programme. A pilot enables you to try the aspects of KM most likely to make a difference quickly, to build credibility locally, and to learn from each implementation.

Getting Lessons Learned Right: Part 2 – Questions

Chris Collison

If you’re anything like me, there will have been times when you have looked through the write-up of a post-project review, or lessons learned summary, and wanted to ask questions of the document in your hand, or on your screen. Can you share a story which illustrates this?

My favourite things…

Chris Collison

How time flies when you’re, well, learning to fly… As I look back over those years, and the privilege of working with 120 different organisations, there are many high spots (as well the odd moment I’d prefer to forget!).

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My Harvest from a Half Day at Seattle #Kaizencamp

Full Circle Associates

Thanks to a serendipitous conversation with friends im Benson ( @ourfounder ), Tonianne DeMaria Barry ( @sprezzatura ), I was able to pop in for 1/4 of the Seattle #KaizenCamp.

Green Chameleon » Filenaming Conventions and Knowledge Sharing

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Filenaming Conventions and Knowledge Sharing Sometimes we get so wrapped up in the high flown theory and rhetoric of knowledge sharing, we forget the mundane, almost mechanical ways in which we can enhance it.

Good Suggestions for “Fixing the Q&A” Session

Full Circle Associates

When you debrief on the small-group discussion, insisting on the question format makes it awkward for the people who just want to share something. Questions are great, but you are also welcome to just share an observation, it doesn’t have to be in the form of a question.”

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10 characteristics of a great KM Sponsor

Chris Collison

I’ve been thinking recently about the role of sponsorship in enabling knowledge management, and it took me back to some Change Management principles which I learned from ChangeFirst , when I was responsible for Change Management as well as Knowledge Management at Centrica. So here’s what I learned from my various Change Management gurus about the ten characteristics of effective sponsors. ” ”Who did you learn from?”

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Downton Abbey, what you know, and what you’re known for.

Chris Collison

Throughout our organisations, there are hundreds and thousands of people who have real stories to tell from their past knowledge, experiences and roles – yet they are only known for their current job title. As knowledge professionals, this should be one of our priorities.

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Knowledge Management, Stories, Roald Dahl and Matilda!

Chris Collison

For the uninitiated, it’s a musical production of Roald Dahl’s book of the same name – about a little girl who develops her own knowledge, imagination, stories and her own special powers in some pretty extreme family and school circumstances.

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Green Chameleon » What is Knowledge Sharing?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about What is Knowledge Sharing? One of our participants was Awie Foong who’s studying knowledge sharing motivation for his PhD (by the way, he’s looking for companies to participate in his knowledge sharing culture study next month - you’ll get a customised report if you participate as a company). KNOWLEDGE SHARING IS GOOD.

Community Knowledge Sharing and Home Heating

Michelle Laurie

Last night I learned about different home heating options such as biomass, fossil fuels and geoexhange (moving heat from the ground into buildings). It was a great evening of learning from an expert as well as my neighbours.

Green Chameleon » Knowledge Power and Responsibility: A Conversation with Nancy Dixon

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knowledge Power and Responsibility: A Conversation with Nancy Dixon I had the privilege of a wonderful conversation with Nancy Dixon on the sidelines of KM Asia at the end of November (thanks to Ark Group for facilitating this). Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

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Blog>> Knowledge Power and Responsibility: A Conversation with Nancy Dixon

Green Chameleon

I had the privilege of a wonderful conversation with Nancy Dixon on the sidelines of KM Asia at the end of November (thanks to Ark Group for facilitating this). We started off by picking up on one of Nancy’s final points in her keynote the day before, that KM has done a lot of work in figuring out how to facilitate lateral knowledge sharing, but that the issue of knowledge movement up and down hierarchies had been sorely neglected.

The Power of Action Learning: A Process for Building a Collaborative Culture

John Tropea - Delicious Faciliatation

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. There are four elements that make Action Learning effective: 1. There are many formats for Action Learning.

Unleashing Joy Through Visual Facilitation – Part 4 of ISS Fellowship

Full Circle Associates

When Brad Beach (of Chisholm) and I were noodling on what I might share through my fellowship, I was exceedingly happy that he was willing to step out of the more traditional practices and dive into visual or graphic facilitation. What more do you want to learn?”

Green Chameleon » Tools for Knowledge Sharing

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Tools for Knowledge Sharing At the same iKMS session as Gabriel Szulanski (previous post) we aired a pre-recorded podcast with Prof Eric Tsui from the Hong Kong Polytechnic University’s KM Research Centre. He was sharing some interesting work he’s been doing with the KMRC’s clients, around identifying appropriate knowledge sharing tools.

Knowledge and Collaboration – Mixing our Drinks

Chris Collison

Behaviours Collaboration Funnies KM Knowledge Management Knowledge Sharing I have had the privilege of working with over 100 client organisations over past 9 years. Where did that time go?).

Green Chameleon » Training and Coaching in Knowledge Sharing and Knowledge Transfer Techniques

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Training and Coaching in Knowledge Sharing and Knowledge Transfer Techniques For those of you in or near Singapore, we’re about to launch a comprehensive training and coaching programme in different techniques for knowledge sharing and transfer. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Lessons Lost

Chris Collison

Following on from my last post comparing operational effectiveness with knowledge effectiveness, I’m reminded of the “Choke Model” from my BP days. I think there’s a similar perspective that we could take looking at the way in which knowledge is lost during our efforts to “refine it” and transfer it to customers. Sometimes we are so upbeat about “lessons learned” and “learning before, during and after”, that we start believing that we’ve got organizational learning cracked.

What art can teach us about knowledge work

Full Circle Associates

It is stimulating me to reflect on some things I’ve been trying to articulate about knowledge sharing and the transformation knowledge into new ideas, application, etc. We live and learn, look and ask, bring what’s around us into focus continuously.

Following Up After a Liberating Structures Facilitated Event

Full Circle Associates

The only persistent wish was for more time to “go deeper” in exploring and learning about each other’s work. and for helping bring to light the knowledge and experiences that exists among those gathered.

Reflecting on #socialartists and #change11

Nancy White

Between being on the road so much and the distributed nature of the conversations, my head was spinning by Friday and it has taken until today to slow down, reflect and write. In other words, the landscape one might traverse for learning and sensemaking is broad and diverse.

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Fish Bowling, Solo Galaxies and Free Writing in Holland

Nancy White

We expect to be able to share the evaluation early in 2011 after the team has had time to absorb the findings! Later during the conversation I brought up the concept of “free riding&# in networks and communities and how do we distinguish this from legitimate peripheral participation.

Relationship Centric Teaching – Part 3 of ISS Fellowship

Full Circle Associates

In it Clay talks about the importance the access online learning has provided. I also wanted to focus on relationship centric teaching using conversational approaches. The first group at Chisholm were the Learning Leaders working on community based education.

Green Chameleon » A Simple Knowledge Sharing Ritual

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about A Simple Knowledge Sharing Ritual It was wonderful when someone I knew said to another recently “That’s knowledge management, making knowledge explicit. Each day, one staff member got to share in about 5-10 minutes a topic of interest just before roll-call which happens at the start of a new shift. I liked this simple, easy and light knowledge-sharing ritual.

Enterprise 2.0 Summit: Learning from Alcatel-Lucent, IBM, Yves Caseau, BASF & More "How People Matter"

21st Century Organization

The important conversations were not about the abundant technology platforms vying for "Enterprise 2.0" The mission is clear: enable CEO Ben Vermayen's mandate that employees "Share", a practice Vermayen models by active participation.

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Corporate Learning Trends - Conversations about Learning in Organisations

Elsua

In the last few days excitement has been building up around here, because in the next few hours there is going to be a 24 hour online event kicking off talking about one of my favourite topics that I keep covering over here every now and then: Learning, specially Informal Learning.

Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

I thought I’d share a few of them on this blog. The advice is to experiment often, fail quickly and learn, learn, learn to allow you to adapt your strategy. I also think it is a constant trial and error and one needs to be able to learn.

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Follow-up from the Leadership Learning Community Webinar

Nancy White

Last Monday I was a guest of the Leadership Learning Community for an short online gathering. So we started with some polls, and then with my host, Grady McGonagill, we took questions during the presentation and Grady and I diverged into conversation as well. Have a visual element – a shared Google doc or presentation, a wiki/chat room in Meetingwords.com or use the white board in a web meeting tool. Was the data shared accurate, etc.

The Soft Skills of Collaboration and The Social Enterprise

Elsua

She eventually comes to talk about the stuff that most folks haven’t considered just yet in any open and transparent collaborative and knowledge sharing environment. Sharing your knowledge will relinquish your power, don’t you think?).

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Green Chameleon » What Would a Knowledge Sharing Policy Look Like?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about What Would a Knowledge Sharing Policy Look Like? When you want to introduce new information or knowledge management practices and habits in an organisation, it’s usually a good idea to make sure that your organisation’s policies reflect the things you want to happen. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Skills for Learning Professionals…Part 2

Nancy White

After posting my 4 Meta Skills for Learning Professionals in response to Tony’s July “Big Question,” he commented: Nancy - I was super excited when I saw that you had posted on the topic. But learn them? They are key to innovation and ownership of learning.