Yammer Case Study: Engaging Staff from the Ground Up (Rebecca Jackson, Melbourne Water) #intranets2012 @_rebeccajackson

Michael Sampson - Currents

After the morning tea break at Intranets 2012, Rebecca Jackson from Melbourne Water is talking about social media, communications, and Yammer. Yammer started as a rogue platform three years ago, and is now part of the corporate tool set. the Yammer network - currently have 695 members. Top 20 users generated 55% of content. how it took off - October 2010 - one person started using it, then a few more joined. There are some personal things though. -

Yammer 139

Microsoft SharePoint Conference 2014 – Some Highlights

Michael Sampson - Currents

The Office Graph that plays an auto-discovery role for individuals to highlight content, people, groups, and happenings that are relevant to their work. Using machine learning, the Office Graph is constantly looking for other content and people that are related to what a given user is working on. The Office Graph works across SharePoint, Exchange, Lync, Yammer, and Office. A few notes: - the Office Graph is an extension of the Yammer concept of an Enterprise Graph.

2014 149

Office 365 Video

Michael Sampson - Currents

Office 365 Video provides organizations with a secure, company-wide destination for posting, sharing and discovering video content. It, too, leverages Yammer and the Office Graph to deliver a social, personalized experience within Office 365.

2014 142

Staff Persona Avatars: Social Media, Big Data and Employer Branding

Laurel Papworth- Social Network Strategy

“CrystalKnows gathers info from the internet and public accounts and uses it to assign a personality type. Crystal also outlines how to speak, email, work, or recruit a person” Think MyersBrigg but behavioural not declarative ( I can’t fib on the answer).

2018 157

Badgeville Integrates with IBM Connections

Portals and KM

He gave the example of a large consulting company that implemented Yammer to break down silos. As I know from personal experience, cross-group communication is essential in this environment to share best practices.

Just thinking…

Chris Collison

It’s the domain of knowledge jams on Jive and Yammer, questions to our Twitter networks. Lack of time, and lack of strategic focus are two reasons why we end up with a Just-in-Case approach to content and documents.

2015 62

(Intranet2011) "Evolving an Intranet Team as Intranet Evolves with SharePoint" - Hugh Coughlan, CBA

Michael Sampson - Currents

The solution - deployed SharePoint 2007, and went for a fully decentralized operating model (for content authorship). - The Intranet team reduced their content publishing time by 50%, and the business units got their content published faster. -

7 Levels of Social Media Engagement

Laurel Papworth- Social Network Strategy

There are plans to set up an internal blog, wiki, collaborative knowledge management system, Yammer. Agency created content, agency distributed content. They then gave “permission&# for the community to create content around those ideas.

Book presentation 'En nu online'

Joitske Hulsebosch

Some wonder: "I'm not on Twitter or Yammer, so why should I start?" An example was shared about Yammer too. A question: Suppose you want to tweet professionally, what should be the content of your tweets? It is nice for followers to see the person behind the tweets.

2011 176

News Updates (February 10, 2010)

Michael Sampson - Currents

of its content management system, and included new social collaboration capabilities, among others. Social Calendaring now includes automatic RSS feeds and iCal event subscription to enable easy out-of-the-box synchronization with personal and corporate calendars. Imagine taking elements of Twitter, Yammer, Foursquare, Yelp, and other social services, and shoving them together into one package. New Yammer Execs. Yammer, Inc., Day CQ 5.3.

2010 109

Opening Keynote, SharePoint Conference in Australia

Michael Sampson - Currents

People and content-centered experience. - … … underpinning is the Office Graph. A network of information from across Office 365 – Exchange, Lync, Yammer, etc. ” - … … at a profile level – can generate a picture of who a person is working with. - … … search functionality – adds another layer to it. The SharePoint Conference is kicking off in Australia today.

2014 117

Boston E20 Notes: The Post-2.0 Era: Social in the Context of My Work

Portals and KM

 The vendors see this as the potential to provide a consolidated activity stream across the enterprise (such as Microsoft’s interest in Yammer).   It includes social messaging, collaborative content, and business apps, all connected.    This gives the person much more control over what is happening. Where suggestions for people to connect who are not yet connected or relevant content to someone’s current activity.

2012 150

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Yammer is a good example of that. Rather, it is the extent to which this person is able to recruit a network of people from the hierarchy and put them in a social fabric that fosters a community for co-creation. His contention is to work with tribalism, not against it.

My KM World Notes: The Role of Social Techniques in Search & How It Impacts Your Organization

Portals and KM

   Googlesearch results now provide a lot of personal context. She said search will change to provide more social content both inside the enterprise and on the Web. It will also be more personalized and more social. Your social content will be integrated everywhere.    The curators mange the content produced by the pyramid. Facebook Connect puts Facebook content on other sites.

Roles 109

In The Next Version - It’s Like Facebook For Work. Wait It Is Facebook For Work

John Tropea - Delicious Social Network KM

To explain this shift to potential buyers, early vendors such as Socialtext (where I was Director of Marketing), Yammer, SocialCast, Jive Software and others would use the analogy “It’s like a Facebook for the Enterprise". Content Feed. In The Next Version.

2015 52

How Twitter changed to include everyone

Endless Knots

    isaacgarcia So how is recvng RTs about a topic/person that I didn't choose to Follow not spam? terminology #yammer #presently #laconica.     cloudave some more about yammer #e2conf21 #e2conf - [link].     benkepes #yammer guys excited.

2009 116

Remindo: Corporate Social Networking

John Tropea - Delicious Social Network KM

To-Do list items are similar to Milestones in their simplicity, allowing you to add a title, and assign a person responsible. Thanks, Dan scott neumyer says: February 20th, 2009 12:19pm Yammer! Scott, I think yammer is not free.

KMers – Let Go of Control: Encourage and Monitor


KMers 4:11 pm 4KM: In my exp, employee use off-hours off-radar varies hugely, often depending on field in which they work #KMers 4:11 pm stangarfield: How about central groups worried about not being able to control content such as in wikis?

2010 173

Twitter Compared to IM, Email and Forums

Collaborative Thinking

People not involved in the instant messaging or group chat session cannot view the content of those communications through the IM client applications. Because email messages can be so comprehensive, and included file attachments, they can be stored for extended periods of times within the personal e-mail inboxes of employees. In general, email is not viewable unless the person has been added to the address information or has been placed in a mail folder that has public access.

Email 100

Creating Information Architecture at Océ in the Age of Enterprise 2.0

Portals and KM

Earlier, I wrote out their micro-messaging and wiki experiences (see Implementing Enterprise Micro-messaging with Yammer at Océ and Implementing Wikis in the Age of Enterprise 2.0 In Europe, it is more often used to describe a person who manages enterprise information within an architecture. The principal is that content should be entered only once and have the ability to migrate to other tools.

Building Social Business: The Seven Types of Social Roles in Employee Communities

John Tropea - Delicious Community

Pages Home About Gautam Indian HR Blogs Indian Social Media Strategists Linkbar Articles Media Mentions Thoughts Quora Facebook Twitter HR Community Welcome Follow @GautamGhosh Mar 30, 2010 The Seven Types of Social Roles in Employee Communities Tweet An employee community is a closed community within the firewall of the Organization 2.0 - where employees connect and build content along with each other to build relationships and knowledge.

2011 43

Three Big Benefits of Social Software | Blogs | ITBusinessEdge.com

John Tropea - Delicious Collaboration

He wrote: The ability to post team updates and brainstorm on content ideas in an open, collaborative and (mostly) searchable environment is well worth our monthly subscription. You can get a taste of it by reading a blog post written by Sebastian Schaefer, a consultant for Capgemini in Munich, Germany, who discusses Capgeminis use of the Yammer microblogging platform. Yammer is one of 15 free enterprise collaboraton tools included in a CIO.com slideshow.)

FUMSI - Finding Expertise Inside the Organisation

John Tropea - Delicious Social Network KM

But if you are looking for a person with extensive knowledge about a subject to head up a multi-million dollar project, those ten thousand hours of practice suddenly become quite important.

2010 47

Is collaboration enough to connect-the-dots? « Product Four

John Tropea - Delicious Collaboration

Each person has a limited number of puzzles that they are aware of, and some may be working on the same puzzle without realizing it. Some other person in my company (or not) is studying the effects of pseudonameotryxlate on diabetes. Product Four Solving hard problems (why e2.0

2010 39

collaboration is not a technology « Product Four

John Tropea - Delicious Collaboration

What these things together allow is a powerful, compounded beam of intellect focus on the issues at hand rather than on the politics, insecurities or personal quirks of the contributors. Without these, all the microblogging, profile, yammer, twitter, wiki-tech in the world will not help. Product Four Home about We are “The Sims&# June 19, 2009.3:57

2008 29

CleverWorkarounds » The facets of collaboration Part 2–Enter the matrix!

John Tropea - Delicious Collaboration

Skip to content. By definition, this involves more than 1 person. I don’t want them all sitting on say, Yammer or MSN to co-ordinate the delivery of baggage. By definition, this involves more than 1 person. content organiser. content organiser.

2012 49

The Essence of Collaboration Is Selfishness - Gartner Blog Network

John Tropea - Delicious Community

Whether about getting more money, or having more fun at what we do, or satisfying our curiosity or our ego, social media is nothing else that one of the personal tools at our disposal to fulfill our purpose. a specific example that is at odds with your contention regarding “selfishness,” consider the communities around open source software or hardware projects, like Linux, the Apache Web server or Arduino. Enterprise Content Management. Why Gartner. Analysts.

2012 43

The AppGap " " illumio Transforms Its Interface to Better Match Functionality: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Community

application and referred it as a Smart Content Filter that also offers Enhanced Collaboration and Content Sharing. It acts like a smart content filter and the new interface better reflects this task. The most relevant person is asked first.

The AppGap " GroupSwim Moves Deeper into Enterprise Collaboration: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Community

A page is generated for the file that includes: • Document preview and search • Upload new versions • Start a related discussion(s) • Review auto-generated tags and add more • Identify top contributors to the file • Browse related content The screen shot below shows a sample file page.

The AppGap " " Dotster Provides On-line User Communities for Business: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Community

Here are some of the Dotster Connect features: user home pages, member profiles and portraits, friending, voting on content submitted by others, bogs, albums, group within the community, classified ads, IM, text messaging, member competitions, file uploading, and video playing.

The AppGap » It Takes A Long Time For Change To Happen Quickly …: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

Empowered by online social technologies such as blogs, social networking sites like MySpace, user-generated content sites like YouTube and countless communities across the Web, customers are now connecting with and drawing power from one other.

infoarch: Crafting Collaboration with Stigmergy

John Tropea - Delicious Collaboration

infoarch About my experiencesas an information architect Tuesday, October 14, 2008 Crafting Collaboration with Stigmergy Its been a while since I bumped into a PhD thesis on mass collaboration. The Wikinomics blog pointed to it.

2008 36

Tomoye: Bringing Web 2.0 to Communities of Practice

John Tropea - Delicious Community

Eric contrasted social forums with no focus on one extreme and content management systems with no engagement on the other. The next tabs brings experts and members by themes, areas, titles, location and offers a link to the Facebook style personal profiles of individuals.

Do Companies Need Social Media Managers? " I'm Not Actually a Geek

John Tropea - Delicious Community

But I suspect there’s a big difference between a knowledge manager and a social media manager: The social media manager is a personality-driven role Getting people out of their shells to participate in social media will take more than a handbook and a set of best practices. The successful social media manager will be someone who can engage a wide variety of personality types. finns en hel del matnyttigt om vad en sådan person skall ha till uppgift samt varför de ev skall [.]

2008 30

infoarch: Collaborative Thinking: Communication (and Coordination?) in a Modern, Complex Organization

John Tropea - Delicious Collaboration

3 weeks ago Content Log Happy Birthday US Space Program 3 weeks ago Phil McKinneys Blog Idea notebooks 3 weeks ago Bread and Butter VICTION:ARY - B&B work in “simply packaging book&# 4 weeks ago Awareness - Awareness Sony Electronics Talks Social Media With Chris Brogan 5 weeks ago Idea Sandbox Blog Happy New Year - 2009! infoarch About my experiencesas an information architect Thursday, August 14, 2008 Collaborative Thinking: Communication (and Coordination?)

2008 28