Green Chameleon » How to Use Enterprise Wikis - Patterns and Anti-Patterns

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Use Enterprise Wikis - Patterns and Anti-Patterns Atlassian is a company that sells an enterprise wiki called Confluence.

2007 100

Awareness, Phased Growth are Keys to Participation on Wikis

John Tropea - Delicious Community

blog boris mann business CeBIT change change management citizen journalism city Clay Shirky cognition collaboration Collaborative Technology collective action Community Confluence conversation Course Using Wiki creativity culture customers data center David Weinberger Design & Branding Digital Democracy digitallearning DITA documentation earmarks EDUCAUSE2006 email encyclopedia enterprise 2.0

Wiki 28

News Updates (January 18, 2010)

Michael Sampson - Currents

Atlassian Confluence for Learning. Atlassian Confluence is good for social learning. Atlassian today announced that its advanced enterprise wiki Confluence was named “Best Social Learning Tool” by Elearning! Confluence beat out Ning and Facebook to win the award.

2010 127

Greetings from Malawi

Viv Mcwaters

A confluence of circumstances, coincidences and good luck means I am writing this from Lilongwe in Malawi. In most of the action learning I do, the purpose is leadership development for the participants.

Malawi 141

News Updates (November 18, 2009)

Michael Sampson - Currents

Cash for Clunkers: Confluence Edition. Atlassian is hunting for new customers for Confluence, its enterprise wiki solution, and is offering special pricing. With the upcoming December launch of Confluence 3.1, Standardization of Collaboration Tools.

2009 136

News Updates (December 17, 2009)

Michael Sampson - Currents

Confluence 3.1 of Confluence, with a variety of new enhancements. Eg, " Drag and Drop your attachments: The new Drag-and-Drop feature makes sharing files in Confluence a snap. Confluence blog. Adoption in SharePoint 2010. Mauro says the biggest problem with SharePoint 2010 will be promoting user adoption. " So, here we sit; a few months away from the launch of SharePoint 2010, a framework that offers so much more business functionality and impact.

2009 98

News Updates (June 23, 2009)

Michael Sampson - Currents

Atlassian Confluence 3.0. of Confluence, its enterprise wiki offering. Confluence 3.0 The macro browser exposes the macros in your Confluence site - charts, task lists, photo galleries, RSS feeds and more - through a point-and-click graphical interface. Confluence 3.0 The interviewees praise their leaders for allowing employees to participate in blogs and adopt an “employee-centric” model. PleaseTech PleaseReview v4 Preview.

2009 89

IBM Connect 2013: Wednesday Opening Session Notes

Portals and KM

In addition, there is integration between Connections and Atlassian Confluence. You can create a Confluence page and it appears in the activity stream in Confluence.   You want mass participation.   One project turned to the game, Farmville, to transfer the participation in an actual city garden. They got a 400% increase in participation. This is another in a series of my notes on IBM Connect 2013. Here are my notes from 2011 and 2012.

2013 100

My New Role with AppFusions

Portals and KM

I invite you to check it out and look forward to my ongoing participation. AppFusions’ Integrations of iRise® Visualization with Atlassian JIRA, Confluence. I am pleased to announce my new role working with the AppFusions team on the re-launch of their blog, Connecting the Enterprise --technologies and people daily. It is an “ongoing resource and viewpoint from AppFusions on the value of connecting business and engineering systems.”.

Roles 133

Blog>> KM Strategy for Small- & Medium-sized Businesses

Green Chameleon

embedding KM in the performance metrics for everyone; i.e. participation in the activities below. projects, news, research, etc) can be shared; top managers should be participating. Creating a platform which allows people to network: creating a structure where people can trigger questions to an unidentified audience; all employees can participate in the discussions.

2010 144

Stowe Boyd, The collaborative tool manifestation of teams is.

John Tropea - Delicious Collaboration

In a cooperative world, the participants dig their own holes, and own their own shovels. He understands the confluence of human behavior and technology quite.

2013 38

Four Examples of Wikis Working within the Enterprise

Portals and KM

The first two used Traction Team Page , NYK used Atlassian's Confluence and the SAP example did not mention a vendor. It uses a point system to encourage participation and recognize its most active and valued members. A recent Computerworld article, Wikis that work: Four IT departments get it right , provides early adopters success stories at Enel, ShoreBank, NYK, and SAP.

Wiki 100

Why 90% of Organisations would NOT Survive a Digital Disruption

Governance in a Networked World

In fact it should not be a competition, but a confluence of the formal and informal, if successful transformation is to be achieved. To be able to achieve a fair comparison we decided to use a common minimum set of participants for the digital channels. Really?

2015 141

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Atlassian ConfluenceConfluence is an enterprise wiki that makes it easy for your team to collaborate and share knowledge. Confluence - The Enterprise Wiki.

2008 55

Collaborative Thinking: Lotusphere 2008: Social Computing Keynote

Collaborative Thinking

5000 corps members, 12,000 alumno, 425K student participants. Connections demo: home page (ala Facebook - first shot at implementing news feeds, lists etc), review of new features, demo of Confluence wiki.

2008 130

How to Manage Your Business in a Recession: "#4 Your Customers Face New Problems, So Give Them New Solutions"

Michael Sampson - Currents

Collaboration tools that support people having discussions about overall marketplace trends and specific customer opportunities -- whether that’s a Confluence wiki, a persistent chat in Office Communications Server , Lotus Connections , Traction TeamPage , or the GroupSwim service (or. The January 19, 2009 edition of Fortune magazine features an article entitled "How to Manage Your Business in a Recession", authored by Geoff Colvin (pp.66-71).

More Follow-up to Our Enterprise 2.0 Conference Panel on Twitter and Business Panel

Portals and KM

My panel co-participants include Jessica Lipnack , CEO, NetAge (our moderator) Isaac Garcia, CEO, Central Desktop , Clara Shih, author of The Facebook Era, and my fellow AppGap blogger, Patti Anklam. Jenny noted that Twitter’s influence pervaded the Expo floor with micro-blogging/social messaging functionality being demoed at booths from Lotus Connections through the latest release of Atlassian’s Confluence Wiki to Thoughtfarmer.

2009 100

The Connectbeam Social Computing Blog: Three Ways to Double the Value of Your Social Software

John Tropea - Delicious Social Network KM

So it’s ironic that these wall-busting apps end up as new walled gardens of participation. Employees update their Confluence wiki, they blog on Movable Type and Yammer away.

2008 37

IBM Lotus Connections, in plain English " Connected

John Tropea - Delicious Collaboration

Second, if I participate in the stuff you post – comment on your blog, watchlist your shared bookmarks, respond to your forum posts – you learn that I exist, and hopefully, you’ll look up my stuff and learn more about me.

Lotus 40

More collaboration

John Tropea - Delicious Collaboration

Engineers without Fears Saturday, September 15, 2007 More collaboration James Dellow takes up the conversation about collaboration. James D makes the point that collaboration happens within organisations & that people will use any tools that come to hand. Absolutely agree with this. James goes on to say: This cycle by the way is taking place at an enterprise level, but also at the level of individual workgroups, teams and projects.

Collaboration vs sharing

John Tropea - Delicious Collaboration

Engineers without Fears Sunday, October 14, 2007 Collaboration vs sharing James Robertson talks about collaboration tools as anti-knowledge sharing. If I understand JR correctly, his point is that collaboration tools are great for specific teams. However each team works in its own context and this leads to the creation of silos which prevents cross-organisational leveraging of this material. He also notes that this cannot be solved simply by the implementation of a search tool. I agree with him.

Share 28

Headshift :: Social networks and innovation

John Tropea - Delicious Social Network KM

2007 28

Engineers without Fears: collaboration tools: stags

John Tropea - Delicious Collaboration

Note: There may be 300+ people registered as users but the actual number of participants will be far lower. Geography - Im not going to say too much about this but basically the more dispersed by space, timezone and culture the collaboration participants are, the more you need to make explicit and the less you can rely on workarounds.

Headshift : Gettin' Wiki With It

John Tropea - Delicious Collaboration

The deployment has to be carefully planned so that all stakeholders are informed well in advance potential problems are foreseen and catered for before they occur everything is "roll-back-able" a schedule is agreed and stuck to In other words, its all about the three -ations: Anticipation Coordination Communication Weve been using our enterprise wiki, Confluence , to keep track of things, and I have to say, its proved an invaluable tool for this situation.

2005 28

Collaboration tools

John Tropea - Delicious Collaboration

However, I dont have a problem with fractured collaboration, if the collaboration is useful and meaningful to the participants, AND the collaboration (in its fractured state) becomes visible or is at least identified within the organisation. Engineers without Fears Tuesday, September 11, 2007 Collaboration tools James Robertson has been thinking about collaboration tools. Which is interesting because I have as well.

Creating Passionate Users: How to Build a User Community, Part 1

John Tropea - Delicious Community

In other words, by forcing participants to "be reasonably nice to newbies", beginners feel safe posing questions without having to start each one with, "I know this is probably a dumb question, but."

2007 67

The Twentieth Century was Wrong :: Blog :: Headshift

John Tropea - Delicious Network

Core Principles for the New Economy: Human Agency & Enlightened Self-Interest « emergent by design

John Tropea - Delicious Collaboration

I want to make this happen in an online environment, which we’re doing now using enterprise collaboration software, Confluence Atlassian.). It’s all about moving participants up a ladder of engagement, as they say in the activist world. Skip to content. emergent by design. future of facebook project. future of money project. support. who’s the architect? Core Principles for the New Economy: Human Agency & Enlightened Self-Interest. January 10, 2012.

2012 51

Manage, and you might survive. Facilitate, and you will thrive. :: Blog :: Headshift

John Tropea - Delicious Faciliatation

A Journey In Social Media: We Are Now Corporate Legit

John Tropea - Delicious Community

Someone tells someone else about the platform, they get curious, they look around, and many of them participate -- a bit. Theres no getting good at social media if people are scared to participate.

BT Web 2.0 adoption case study " Inside out

John Tropea - Delicious Social Network KM

What makes them different from their predecessors is that they are intuitive, simple, offer no technical barriers to participation, reflect social behaviour rather than try to distort it, and crucially have become incredibly fashionable.

Delta Knowledge: Creating Knowledge Cultures - Post 7

John Tropea - Delicious Community

6 hours ago Liako.Biz The future is webiqitous 11 hours ago ChiefTech Consuming conversations and information - guess what, we have choice 12 hours ago Atlassian News Confluence 3.0

BT Web 2.0 adoption case study « Inside out

John Tropea - Delicious Social Network KM

What makes them different from their predecessors is that they are intuitive, simple, offer no technical barriers to participation, reflect social behaviour rather than try to distort it, and crucially have become incredibly fashionable.

Anecdote: Why people don't use collaboration tools

John Tropea - Delicious Collaboration

Posted by: Steve Dale (Dissident) at September 22, 2006 4:26 AM There is some evidence that the trick for getting people to participate in these kind of things is getting the culture into an alignment with the tacit organization of the project.

Are we really collaborating? :: Blog :: Headshift

John Tropea - Delicious Collaboration

Headshift London | New York | Paris | Sydney | Zurich about projects blog themes Search Investigating the relationship between communication, coordination, cooperation and collaboration.

2008 29

infoarch: Crafting Collaboration with Stigmergy

John Tropea - Delicious Collaboration

infoarch About my experiencesas an information architect Tuesday, October 14, 2008 Crafting Collaboration with Stigmergy Its been a while since I bumped into a PhD thesis on mass collaboration. The Wikinomics blog pointed to it.

2008 36

The Four Tenets of the Community Manager

John Tropea - Delicious Community

I think you caught some of the description I am seeing too, but it seems to be more in line with the idea of participation, and all of the details that word encompasses. In fact he has always promoted listening, then participating.

2008 80

Creating Passionate Users: User Community and ROI

John Tropea - Delicious Community

Have levels and rewards for participating (but again, not money --that totally changes the motivation, or at least the perceived motivation).

ROI 69

freezing out on the scarpa flow

Engineers without Fears

Andrew asks: How outlandish would it be for a company to put participation in emergent social software platforms in the flow for at least some employees? When I worked as a knowledge manager in a global consulting firm, we had terrible difficulties getting people to participate in knowledge sharing activities.

2008 36

Getting started with enterprise social networking :: Blog :: Headshift

John Tropea - Delicious Social Network KM

places the individual at the centre and seeks to incentivise participation in return for individual benefit, not some theoretical collective sharing benefit.

2008 28

Connected - IBM Lotus Connections, in plain English

John Tropea - Delicious Social Network KM

Second, if I participate in the stuff you post – comment on your blog, watchlist your shared bookmarks, respond to your forum posts – you learn that I exist, and hopefully, you’ll look up my stuff and learn more about me.

Lotus 36

infoarch: Collaborative Thinking: Communication (and Coordination?) in a Modern, Complex Organization

John Tropea - Delicious Collaboration

Then they summarize some of their findings, which are very interesting: “First, relative to men, women participate in a greater volume of electronic and face-to-face interactions and do so with a larger and more diverse set of communication partners. (…) Second, organizational boundaries – business unit, job function, and office location – have an enormous influence on who interacts with whom inside the firm.

2008 28

Innovation and Communities of Practice

John Tropea - Delicious Community

Participating in Synchronous on. It is their: • • • Satisfaction in, and compensation for, successful collaborative action and its results Enhanced capability to initiate, collaborate on, and complete such actions Increased ease, effectiveness, efficiency and enjoyment of engaging in similar action, next time Participation is voluntary and time-bound, although successful project communities have multiple incentives to engage again in a similar or different project together.