Blog>> The Confluence of Human Resource and Knowledge Management

Green Chameleon

I will be speaking to a group of HR professionals on the confluence of KM and HR ( webpage ). I am interested in the intersections of both business disciplines, and how one might support the other in better managing their organisation’s human capital.

Confluence 3.0 Released by Atlassian

Portals and KM

Prior to the release I spoke with Bill Arconati, Confluence Product Marketing Manager. I got a good background on the evolution of Altassian as well as preview of Confluence 3.0. As a disclosure, one of my business partners, Helix Commerce, is a Canadian reseller of Confluence but I have no direct Atlassian connection. In 2004 their wiki product, Confluence, was released. Confluence comes in both on-premise and hosted versions. With Confluence 3.0

Collaborative Thinking: Integrating SharePoint And Confluence

Collaborative Thinking

While Confluence is popular, customers should be able to integrate other blog and wiki vendors as well(e.g., SharePoint Connector for Confluence - How We Did It A few months ago, we and Atlassian announced their SharePoint Connector for Confluence, which impressed both customers and analysts.

Your Knowledge of Enterprise 2.0, Knowledge Management, Work Design In Action …

Green Chameleon

KM wants to manage things; 2.0 It seems clear that web services and personal "knowledge management" tools are migrating from the consumer Web into the workplace. Let’s see if we can create a knowledgeable, practical and useful conversation.

2008 130

Clay Shirky on Institutions vs. Collaboration – Business 2.0

Elsua

But if you have been a knowledge worker for a while now getting exposed to social software in general and making heavy use of it you will know exactly what I mean and also you would come to the conclusion that exciting times are ahead of us!

2009 130

Rise of Micro-messaging in Enterprise Collaboration Platforms

Portals and KM

For example see some of my App Gap reviews: Yakabod Provides Robust Knowledge Management with a Social Side. Atlassian Announces Confluence 3.0. It seems like all the enterprise collaboration platforms are adding more features to become a suite. Th emor eI talk to the more they are developing a similar comprehensive suite. This is not a bad thing, It validates the market an these features. One of the key elements is the addition of micro-blogging or micro-messaging.

News Updates (January 18, 2010)

Michael Sampson - Currents

This product supports drag and drop migration of multiple application types (Notes/Domino, QuickPlace, Dom.Doc, Quickr for Domino, Quickr for Websphere, FileNet, Content Manager, file Systems, etc.) Atlassian Confluence for Learning. Atlassian Confluence is good for social learning.

2010 127

Community Equity, SunSpace, FOAF+SSL, & KiWi

Collaborative Thinking

We agreed that it was unreasonable and unrealistic to expect that Sun would replace the existing Confluence installation in favor of KiWi, because the aim of KiWi cannot be to create yet another Wiki engine that competes with what is already there. Also, an issue still to be solved for the SunSpace Use Case is how to handle permission management in KiWi. It uses PKI standards — usually thought of as hierarchical trust management tools — in a decentralized "web of trust" way.

2009 100

Four Examples of Wikis Working within the Enterprise

Portals and KM

The first two used Traction Team Page , NYK used Atlassian's Confluence and the SAP example did not mention a vendor. Enel also continues to use the wiki as a project management tool (see - Making Wikis Work at Novell ). I have covered the Shore Bank example before and project management is one of the main uses (see - Another Enterprise Blog and Wiki Success Story from Traction - Shore Bank ).

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Why 90% of Organisations would NOT Survive a Digital Disruption

Governance in a Networked World

In fact it should not be a competition, but a confluence of the formal and informal, if successful transformation is to be achieved. Holacracy is now a management theme promoting “anti-hierarchy”. In my knowledge management days at BHP and Computer Sciences Corp., Really?

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Key Differences Between Social and Collaborative Networks

John Tropea - Delicious Social Network

Blog About Contact 21 Days of Wiki Adoption Apple Atlassian better meetings Business Collaboration Collaborative Technology collective action Community Confluence Course Using Wiki Creativity Design & Branding Digital Democracy Digital Learning Enterprise 2.0

Collaborative Thinking: Facebook on "60 Minutes"

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Integrating SharePoint And Confluence | Main | Will It Take A Youthquake To Re-Tool The Enterprise?

2008 130

Collaborative Thinking: Google FeedServer

Collaborative Thinking

Connections Categories Attention Management AugmentedReality blogging Books BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment CiscoCollab Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

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Collaborative Thinking: Lotusphere 2008: Social Computing Keynote

Collaborative Thinking

challenges: fast workforce turnover since workers retire in 2 years - most people are under 30 so knowledge loss and issues with exchanging experiences. Benefits include access to learning sources, collective knowledge, access to experts, community-building.

2008 130

Collaborative Thinking: Social Software Vendor Roundup

Collaborative Thinking

Connections Categories Attention Management AugmentedReality blogging Books BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment CiscoCollab Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

The Connectbeam Social Computing Blog: Three Ways to Double the Value of Your Social Software

John Tropea - Delicious Social Network KM

Employees update their Confluence wiki, they blog on Movable Type and Yammer away. General Intel Intel Developer Forum Knowledge Management Search 2.0

2008 37

Collaborative Thinking: Of bread, butter, cheese, and mousetraps.

Collaborative Thinking

Socialtext , NewsGator and Atlassian ( Confluence wiki ) are examples. Our development team would love to provide OOB hooks into SharePoint for Lotus Connections (a customer request we'd be happy to meet), but want to do it using your REST API, the way we've done it with Confluence, SocialText, and our own stuff.

2008 106

6 characteristics of a wiki champion

John Tropea - Delicious Faciliatation

blog boris mann business CeBIT change change management citizen journalism city Clay Shirky cognition collaboration Collaborative Technology collective action Community Confluence conversation Course Using Wiki creativity culture customers data center David Weinberger Design & Branding Digital Democracy digitallearning DITA documentation earmarks EDUCAUSE2006 email encyclopedia enterprise 2.0 Be Enthusiastic: People will react to your enthusiasm and knowledge of the ‘Wiki-Way’.

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Collaborative Thinking: Lotusphere 2008: What Ill Be Looking For

Collaborative Thinking

Main | Modern managers are all the same - Telegraph » January 17, 2008 Lotusphere 2008: What Ill Be Looking For My focus next week at IBMs Lotusphere event will concentrate on two areas: social computing and unified communications. How will IBM use social computing as an insertion strategy to relegates Microsofts Office SharePoint Server 2007 to collaboration and content management solutions while Lotus Connections becomes the social computing platform for the enterprise?

2008 100

Delta Knowledge: Creating Knowledge Cultures - Post 7

John Tropea - Delicious Community

skip to main | skip to sidebar Delta Knowledge A blog about Collaboration cultures, Social Networks, Enterprise 2.0 18 May 2009 Creating Knowledge Cultures - Post 7 5. However Seely-Brown & Duguid claim: Knowledge Management focuses on effectiveness more than efficiency.

Cisco on Collaboration: Know Your Enthusiasts & Laggards | Future Changes

John Tropea - Delicious Collaboration

Home About Contact 21 Days of Wiki Adoption Apple Atlassian better meetings Business Collaboration Collaborative Technology collective action Community Confluence Course Using Wiki Creativity Design & Branding Digital Democracy Digital Learning Enterprise 2.0 He is a dynamic speaker on technology adoption, and advises companies on how to design and deploy knowledge sharing systems.

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infoarch: Crafting Collaboration with Stigmergy

John Tropea - Delicious Collaboration

It s about information architecture and all related topics such as document, information, knowledge, project and change management.

2008 36

Collaboration tools

John Tropea - Delicious Collaboration

Key information is divided into ever-smaller spaces, locked up out of broad use, generating considerable information management and knowledge management problems. Phase 1: Gardening The starting point is to identify an overall owner for the collaboration tools, and to put in place simple governance, policies and management. Matt, I think a knowledge audit and mapping might be good starting points to determine what knowledge exists and how it is networked.

Manage, and you might survive. Facilitate, and you will thrive. :: Blog :: Headshift

John Tropea - Delicious Faciliatation

Manage, and you might survive. Yet, I had the strong feeling that I missed opportunities, simply because I relied on the knowledge of one person and random conversations limiting the ROI of my time investment. While key employees of the organization have built up an impressive wealth of knowledge about members, members themselves dont know the faces, roles, interests, or connections of other members making it very hard for them to effectively network on their own.

Surveying the collaboration battleground

John Tropea - Delicious Collaboration

Microsoft’s SharePoint and Atlassian’s Confluence were the two most popular products named, but it’s a space with no clear leaders – with both commercial vendors (e.g. Some tools mentioned have specific applications - e.g. higher education learning management or product lifecycle management.

2010 36

The Connectbeam Social Computing Blog: Forrester Reports that Corporate Social Networks will Augment Strategic HR Strategies

John Tropea - Delicious Social Network KM

Named 2009 Company to Watch on ZDNet Micro Economies of Attention How to Increase the Influence of Confluence Tangible ROI: How Connectbeam Saved $50,000 for a Company Three Ways to Double the Value of Your Social Software Categories Appliance blog reviews Business 2.0

2008 37

BT Web 2.0 adoption case study " Inside out

John Tropea - Delicious Social Network KM

But what happens when you bring these tools into the constrained, policy-driven, risk-averse world of the corporate intranet where the user population is small, where expressing oneself as an individual and on a personal level can feel threatening, and where management is watching your every move?

Pew Internet Report: 55% of teens use social networking sites

John Tropea - Delicious Social Network KM

blog boris mann business CeBIT change change management citizen journalism city Clay Shirky cognition collaboration Collaborative Technology collective action Community Confluence conversation Course Using Wiki creativity culture customers data center David Weinberger Design & Branding Digital Democracy digitallearning DITA documentation earmarks EDUCAUSE2006 email encyclopedia enterprise 2.0

BT Web 2.0 adoption case study « Inside out

John Tropea - Delicious Social Network KM

But what happens when you bring these tools into the constrained, policy-driven, risk-averse world of the corporate intranet where the user population is small, where expressing oneself as an individual and on a personal level can feel threatening, and where management is watching your every move?

Social Software Vendor Roundup

John Tropea - Delicious Social Network KM

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta See how were connected Connections February 2009 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Categories Attention Management blogging BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

The Connectbeam Social Computing Blog: Economic Downturn: Putting a Dollar Figure on the Value of Enterprise 2.0 for Companies

John Tropea - Delicious Social Network KM

Named 2009 Company to Watch on ZDNet Micro Economies of Attention How to Increase the Influence of Confluence Tangible ROI: How Connectbeam Saved $50,000 for a Company Three Ways to Double the Value of Your Social Software Categories Appliance blog reviews Business 2.0

2008 37

infoarch: Collaborative Thinking: Communication (and Coordination?) in a Modern, Complex Organization

John Tropea - Delicious Collaboration

The title of this HBS Working Knowledge paper is: “Communication (and coordination?) ideas and strategy Integrate Lotus Connections and Confluence 1 day ago The Social Organization Deep Bench Profile 2: Heather Strout 1 day ago Groundswell New research: B2B buyers have very high social participation 2 days ago tfpl blog Does the lack of top management understanding of the value of information services prejudice its judgment?

2008 28

Awareness, Phased Growth are Keys to Participation on Wikis

John Tropea - Delicious Community

blog boris mann business CeBIT change change management citizen journalism city Clay Shirky cognition collaboration Collaborative Technology collective action Community Confluence conversation Course Using Wiki creativity culture customers data center David Weinberger Design & Branding Digital Democracy digitallearning DITA documentation earmarks EDUCAUSE2006 email encyclopedia enterprise 2.0

Wiki 28

freezing out on the scarpa flow

Engineers without Fears

When I worked as a knowledge manager in a global consulting firm, we had terrible difficulties getting people to participate in knowledge sharing activities. While management consultants are paid far more than assembly line workers, there was a huge focus on utilisation and billable hours - and these people tended to work long hours.

2008 36

Innovation and Communities of Practice

John Tropea - Delicious Community

Publish your documents quickly and easily, share them with others, and manage or update them online! Risks of Open Innovation 334 reads Open Innovation 194 reads Encyclopedia of Communities of Practice in Information and Knowledge Management 124 reads Etienne Wenger - Communities of Practice. Given the roles those individuals may play in innovation, knowledge executives and innovation managers who don’t ask these questions, do a disservice to their company.