From Social Insights to Social Business Innovation: MIT Enterprise Forum
Portals and KM
SEPTEMBER 22, 2011
Social is making the Global Village possible, it is truly flattening the world, and thus is impacting not only business disciplines such as marketing, sales and customer service but the very core of business itself. Lora Kratchounova, Scratch Marketing + Media , led the event. Their Facebook community has 3.5 Marcus said share of voice is one: how to get people talking about us more than competitors.