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Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Hack: Social Architecture (a manifesto). Succesful organizations are those who are aware of that shift and who tap into the new literacy of collaboration that social media has brought us. The new Organizational Change Management is called Social Architecture.

Year-End Thoughts On Enterprise 2.0 Social Software (Part 3)

Collaborative Thinking

& Social Software (Part 2). & Social Software. and social software) - in no particular order : Cisco Stumbles Early But Regains Composure & Sets The Stage . However, by the end of the year, things become much more clear as I outlined in several posts: Cisco Broadens Foray Into Collaboration Market. The good news is that Cisco delivered its opening ante and salvo (hosted/SaaS e-mail) as it more proactively enters the collaboration market.

Twelve best practices for online customer communities | Enterprise Web 2.0 |

John Tropea - Delicious Community

Innovation marketplace Prediction markets Hype Identity Active Directory Google Accounts Identity 2.0 Far from the cynical marketing ploy that it can sometimes seem, customer communities often sprout up on the initiative of passionate customers. On Hottie Hall Of Fame ?