Why Spamming Competitors’ Online Communities to Get Members (Nearly) Always Backfires

Managing Communities

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Me.com Launches A Ning Competitor

John Tropea - Delicious Social Network KM

Miami-based Batanga is actually powered by Me.com, which recently launched its Ning competitor as a way for other companies to create their own [.]

BuddyPress, an open source competitor to FaceBook

Collaborative Thinking

At Today’s WordPress Camp in San Francisco - covered in detail by ZD’s Andrew Mager here - Founder Matt Mullenweg discussed impressive growth for WordPress.com and WordPress.org. Page views grew from 1.5 billion to 6.5 billion/month with 120-160 million unique visitors, including a third from heavyweight media sites. Worldwide two million new blogs have been created

The Rise of Trollmarketing and Trashtweeting on Business Social Media

Laurel Papworth- Social Network Strategy

Dissing competitors is du jour. Getting your customers to go to war with the competitor customers is an art form. Activate your customers to “break up with their bank” NAB dropped this one on their competitors on Valentines Day. But competitors?

2014 139

Social Business – *The* Ecosystem


Thus why do I keep insisting that our, and your, competitors, should be part of the mix? But if there is anything that competitors would be good for you, and your social business ecosystem, it would be how they have become essential to help your products grow further and become better.

2012 90

What’s Your Purpose?


Competitors driving your agenda : ‘ My competitors are all going through this Digital Transformation programme already. Apparently, ‘ two thirds of digital transformation projects fail ’.

Weaponised Devices

Michael Sampson - Currents

This wasn’t some marketing ploy by Apple to eliminate a device from a competitor that was setting the market on fire, but more ominously a device that was setting itself and its owners on fire.

2017 42

Being Better: Strategic Leadership for Business Ecosystems

Partnering Resources

That’s because companies today are so deeply interconnected to their suppliers, partners, customers, and even competitors that actions taken by one ripple across an entire conglomeration of entities. Adaptive Business Ecosystems. Image from the Alliance for Business Innovation.

2012 120

6 Reasons Your Business Doesn’t Need Social Media

Laurel Papworth- Social Network Strategy

A Competitor Comes to Town (case study). The Top 6 Reasons why a business doesn’t need social media. and trust me I’ve heard them all – are: We know our customers, we don’t need to listen to them online. I prefer to talk to my customers face to face.

2016 124

An Alternative Approach for Social Media Analytics

Portals and KM

As he noted companies have started using the huge unstructured text data with social media for customer service improvements, for understanding what customers are talking about themselves or competitors, and general market awareness.             - Competitor analysis. Sandeep Raut recently provided some useful guidelines for Implementing and Using Social Media Analytics.

Microsoft OneNote for Mac

Michael Sampson - Currents

Evernote is the clear competitor here.

Mac 57

A few thoughts about what it’s like to be a free agent gleaned from John Hagel’s talk

Viv Mcwaters

Watching the competitors in the Women’s Slopestyle and the Women’s Super G , it was great to see how they support and encourage each other and even send information back to the start line to help their competitors.

2014 73

Enterprise: List of 40 Social Media Staff Guidelines

Laurel Papworth- Social Network Strategy

defamation, anti competitor, inaccuracies, disclosure, proprietary information, company secrets and IP, wasting time, inappropriate behaviour, rudeness, revealing personal information and so on. Managing staff who participate in social networks.

(Intranets2011) "A social intranet - two years on" - Melissa Hendry, REA Group

Michael Sampson - Currents

Key points: - Two years ago, the new CEO introduced a new strategy: out-innovate and out-execute competitors. In the second-to-last session for the day at Intranets2011 , Melissa Hendry from REA Group talked about their social intranet journey.

In the Mo

Michael Sampson - Currents

If a disgruntled employee is sending confidential documents by email to a competitor, warning them that they will violate a policy is the wrong course of action. You will want to intercept that transmission however, to prevent it from getting to the said competitor, and then use such evidence to take appropriate action against the employee.

2015 19

iWatch but do iLearn?

Chris Collison

Somewhere along the way, they screwed up and lost the deal to a competitor. Like hundreds of millions of others, I enthusiastically tuned in to watch the Apple Launch event yesterday.

2014 42

Enterprise 2.0, Where Art Thou?


on the outside when interacting with their customers and business partners, or even their competitors.

2015 95

"Collaboration" vs "Social Media" = "Internal Collaboration" vs "External Engagement"

Michael Sampson - Currents

Generally, Social Media is aimed externally, outside the walls of your business, (customers, vendors, competitors) and Collaboration is aimed internally, inside the walls of your business, (employees). Steven shares his analysis of the difference between collaboration and social media : " Here’s the difference.

Forbidden to learn (socially)

Joitske Hulsebosch

She told me that she could not talk with that company at all because it is a competitor of her company. In the case where employees are not allowed to talk to the competitor, they are afraid companyideas (secret?) On the train I overheard a conversation between two youngsters.

Digital Transformation at Air New Zealand

Michael Sampson - Currents

I’m getting ready for a trip to Europe in September, and I’m going to spend more money to fly with Air New Zealand than its competitors because I want the Air New Zealand experience. One of my favourite examples of digital transformation is Air New Zealand.

Reinventing Relationships with Social Business


Now, you all know that I work for IBM, so I suppose the usual disclaimer applies in here, but must admit that the video clip itself even made me think about my own relationships as a customer, as a vendor, as an employee, as a partner, as a competitor, even as myself!

Enterprise 2.0 Finds Its Pay Day - McKinsey

Portals and KM

Even more interesting was the finding that “higher operating margins (again, self-reported) than competitors correlated with a different set of factors: the ability to make decisions lower in the corporate hierarchy and a willingness to allow the formation of working teams comprising both in-house employees and individuals outside the organization.” Here is some good news for the end of the year. A new McKinsey report , The rise of the networked enterprise:  Web 2.0

2010 50

Working Out Loud with Google Plus – Part Deux


One of the themes around both Social and Open Business I have grown rather fond of over the course of the last 2 to 3 years is that one of Working Out Loud (Other related topics would be as well narrating your work or observable work , a.k.a. owork ).

2014 121

Social Media at Work


Last week, upon my return from my last business trip, I was hoping to be able to resume my regular blogging activities and share with you folks some of the interesting conversations I have been engaging with and other interesting resources worth while sharing across.

Four Ways to Improve Our Online Emotional Intelligence

Alchemy of Change

Facebook is head and shoulders better than any of its competitors when it comes to promoting online emotional intelligence. As human beings, we’re born with a built-in ability to make sense of very subtle social signals from other people.

2011 91

Becoming a Strategic HR Professional

Partnering Resources

What would make our customers fire our competitors and give 100% of their business to us? ~~ One in an intermittent series about strategic HR. If you have a fantastic story of strategic HR you’d like to see featured here, let me know ! ~~.

2013 67

Five good principles for organizational transformation

Chris Corrigan

As soon as a company executes the idea it’s pursuing, it shows its hand to competitors— who will quickly respond with their own strategies. In the complex space, Paul Hobcraft shares some very good guiding principles, but the whole post shimmers with good advice about transformation, and is applicable to movement building, network organizing and enterprise. Today corporate transformations must be designed and executed quickly and routinely—not as once-a-decade events.

2016 20

Lotusphere 2011 Notes: Future of Social Business – Andy McAfee

Portals and KM

However, he said if he was in business he would want his competitors run by business academics as they are too timid.  This is another in a series of my notes on Lotusphere 2011. I am very pleased to be back after ten years.

2011 59

Business Can’t Succeed in a World That’s Failing


One of my favourite topics du jour is that one of the Future of Work and, more specifically, how the world of Social Networking is helping redefine it by provoking one of the most profound business transformations we have lived through in our entire history.

2012 97

May 2011: Social Media Course

Laurel Papworth- Social Network Strategy

We setup a social media dashboard for monitoring your keywords, brand, products and services, competitors, vendors, clients, employees in Social Media.

2011 28

Change Leadership Challenge 2: Compelling Business Case

Partnering Resources

” Delving deeper leads you to more meaningful motivations, such as the upgrade will create customer service improvements that run circles around the competitors’ customer service efforts. This is the second in a series of posts about change leadership.

2014 61

My Favorite Tweets for April 1 - 14 2011

Portals and KM

Leading app maker said to be planning Twitter competitor [link]. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.    Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason. Since Twitter archiving is an oxymoron, I am now going to post my favorite links for the month so they can be easily accessed later.

2011 55

“How New Tools and Processes Can Help People and Their Organizations Succeed”

Michael Sampson - Currents

What they need to care about is closing sales deals, providing better customer support, making better products, innovating and staying ahead of their competitors. Alan Lepofsky, VP and Principal Analyst at Constellation Research, shares his wish list for 2014 : I would like to see less discussion/marketing about the technology itself and more focus on how new tools and processes can help people and their organizations succeed.

2014 14

How to Save the World

How to Save the World

is aninformationprofessional with Omni Consultants, a big global consultancy that isnow focused (as are its competitors) on personal productivityimprovement, facilitation, cultural anthropology, and design andcommunication skills development services for their clients. Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works.

How to Save the World

How to Save the World

is aninformationprofessional with Omni Consultants, a big global consultancy that isnow focused (as are its competitors) on personal productivityimprovement, facilitation, cultural anthropology, and design andcommunication skills development services for their clients. Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works.

Why Don’t You Show Your Work?


competitors as well. There used to be a time when plenty of knowledge (Web) workers flocked to the Social Web to nurture, cultivate and build their own external social networks.

2016 58

Can Sentiment Analysis Be Effectively Automated?

Portals and KM

They could be sad your competitor is having trouble. Listening to the voice of the customer is a major initiative for many companies. Sentiment analysis is a growing component of the tools to assist in this effort. Sentiment analysis is defined by the Wikipedia as “the application of natural language processing , computational linguistics , and text analytics to identify and extract subjective information in source materials.”

2011 38

Curing Business Ecosystems Blindness

Partnering Resources

Until ecosystem competence grows, get the habit of scanning the ecosystem for warning signs: A keystone organization that is failing, facing financial crises, or changing direction; A niche that is rapidly being crowded with competitors or that is becoming obsolete; and.

2012 54

Looking back – KM highlights from 2014 (part 2)

Chris Collison

Continuing from my top ten KM consulting highlights (in no particular order!) from 2014… 6. Sharing Knowledge in the Offshore Wind community.

2015 24

The Customer Community

Online Community Strategy

Companies that create modern communities with their customers will be more innovative, realize more value and have more resilient businesses than their competitors who don’t. Image © Leigh Prather.

2017 32