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Why Spamming Competitors’ Online Communities to Get Members (Nearly) Always Backfires

Managing Communities

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Me.com Launches A Ning Competitor

John Tropea - Delicious Social Network KM

Miami-based Batanga is actually powered by Me.com, which recently launched its Ning competitor as a way for other companies to create their own [.]

BuddyPress, an open source competitor to FaceBook

Collaborative Thinking

At Today’s WordPress Camp in San Francisco - covered in detail by ZD’s Andrew Mager here - Founder Matt Mullenweg discussed impressive growth for WordPress.com and WordPress.org. Page views grew from 1.5 billion to 6.5 billion/month with 120-160 million unique visitors, including a third from heavyweight media sites. Worldwide two million new blogs have been created

The Rise of Trollmarketing and Trashtweeting on Business Social Media

Laurel Papworth- Social Network Strategy

Dissing competitors is du jour. Getting your customers to go to war with the competitor customers is an art form. Activate your customers to “break up with their bank” NAB dropped this one on their competitors on Valentines Day. But competitors?

2014 139

Social Business – *The* Ecosystem

Elsua

Thus why do I keep insisting that our, and your, competitors, should be part of the mix? But if there is anything that competitors would be good for you, and your social business ecosystem, it would be how they have become essential to help your products grow further and become better.

Volker on the New Book

Michael Sampson - Currents

Volker Weber posted his review comments on my new book: I have been reading Michael Sampson’s new book “Re-Imagining Productive Work with Office 365” for a day now, and I will make this easy for you: if you are dealing with Office 365 in any capacity, whether as a competitor, as a future or current Microsoft customer, as a business user or IT professional, then buy this book immediately … I like his style.

Volker on the New Book #office365

Michael Sampson - Currents

Volker Weber posted his review comments on my new book: I have been reading Michael Sampson’s new book “Re-Imagining Productive Work with Office 365” for a day now, and I will make this easy for you: if you are dealing with Office 365 in any capacity, whether as a competitor, as a future or current Microsoft customer, as a business user or IT professional, then buy this book immediately … I like his style.

6 Reasons Your Business Doesn’t Need Social Media

Laurel Papworth- Social Network Strategy

A Competitor Comes to Town (case study). The Top 6 Reasons why a business doesn’t need social media. and trust me I’ve heard them all – are: We know our customers, we don’t need to listen to them online. I prefer to talk to my customers face to face.

2016 124

Being Better: Strategic Leadership for Business Ecosystems

Partnering Resources

That’s because companies today are so deeply interconnected to their suppliers, partners, customers, and even competitors that actions taken by one ripple across an entire conglomeration of entities. Adaptive Business Ecosystems. Image from the Alliance for Business Innovation.

2012 120

An Alternative Approach for Social Media Analytics

Portals and KM

As he noted companies have started using the huge unstructured text data with social media for customer service improvements, for understanding what customers are talking about themselves or competitors, and general market awareness.             - Competitor analysis. Sandeep Raut recently provided some useful guidelines for Implementing and Using Social Media Analytics.

2011 30

A few thoughts about what it’s like to be a free agent gleaned from John Hagel’s talk

Viv Mcwaters

Watching the competitors in the Women’s Slopestyle and the Women’s Super G , it was great to see how they support and encourage each other and even send information back to the start line to help their competitors.

2014 73

Enterprise: List of 40 Social Media Staff Guidelines

Laurel Papworth- Social Network Strategy

defamation, anti competitor, inaccuracies, disclosure, proprietary information, company secrets and IP, wasting time, inappropriate behaviour, rudeness, revealing personal information and so on. Managing staff who participate in social networks.

Policy 131

iWatch but do iLearn?

Chris Collison

Somewhere along the way, they screwed up and lost the deal to a competitor. Like hundreds of millions of others, I enthusiastically tuned in to watch the Apple Launch event yesterday.

Enterprise 2.0, Where Art Thou?

Elsua

on the outside when interacting with their customers and business partners, or even their competitors.

2015 95

Forbidden to learn (socially)

Joitske Hulsebosch

She told me that she could not talk with that company at all because it is a competitor of her company. In the case where employees are not allowed to talk to the competitor, they are afraid companyideas (secret?) On the train I overheard a conversation between two youngsters.

2015 11

Microsoft OneNote for Mac

Michael Sampson - Currents

Evernote is the clear competitor here.

Mac 57

Reinventing Relationships with Social Business

Elsua

Now, you all know that I work for IBM, so I suppose the usual disclaimer applies in here, but must admit that the video clip itself even made me think about my own relationships as a customer, as a vendor, as an employee, as a partner, as a competitor, even as myself!

In the Mo

Michael Sampson - Currents

If a disgruntled employee is sending confidential documents by email to a competitor, warning them that they will violate a policy is the wrong course of action. You will want to intercept that transmission however, to prevent it from getting to the said competitor, and then use such evidence to take appropriate action against the employee.

2015 19

(Intranets2011) "A social intranet - two years on" - Melissa Hendry, REA Group

Michael Sampson - Currents

Key points: - Two years ago, the new CEO introduced a new strategy: out-innovate and out-execute competitors. In the second-to-last session for the day at Intranets2011 , Melissa Hendry from REA Group talked about their social intranet journey.

2011 50

Enterprise 2.0 Finds Its Pay Day - McKinsey

Portals and KM

Even more interesting was the finding that “higher operating margins (again, self-reported) than competitors correlated with a different set of factors: the ability to make decisions lower in the corporate hierarchy and a willingness to allow the formation of working teams comprising both in-house employees and individuals outside the organization.” Here is some good news for the end of the year. A new McKinsey report , The rise of the networked enterprise:  Web 2.0

Working Out Loud with Google Plus – Part Deux

Elsua

One of the themes around both Social and Open Business I have grown rather fond of over the course of the last 2 to 3 years is that one of Working Out Loud (Other related topics would be as well narrating your work or observable work , a.k.a. owork ).

2014 121

Social Media at Work

Elsua

Last week, upon my return from my last business trip, I was hoping to be able to resume my regular blogging activities and share with you folks some of the interesting conversations I have been engaging with and other interesting resources worth while sharing across.

2011 97

Five good principles for organizational transformation

Chris Corrigan

As soon as a company executes the idea it’s pursuing, it shows its hand to competitors— who will quickly respond with their own strategies. In the complex space, Paul Hobcraft shares some very good guiding principles, but the whole post shimmers with good advice about transformation, and is applicable to movement building, network organizing and enterprise. Today corporate transformations must be designed and executed quickly and routinely—not as once-a-decade events.

2016 20

Digital Transformation at Air New Zealand

Michael Sampson - Currents

I’m getting ready for a trip to Europe in September, and I’m going to spend more money to fly with Air New Zealand than its competitors because I want the Air New Zealand experience. One of my favourite examples of digital transformation is Air New Zealand.

Four Ways to Improve Our Online Emotional Intelligence

Alchemy of Change

Facebook is head and shoulders better than any of its competitors when it comes to promoting online emotional intelligence. As human beings, we’re born with a built-in ability to make sense of very subtle social signals from other people.

2011 91

"Collaboration" vs "Social Media" = "Internal Collaboration" vs "External Engagement"

Michael Sampson - Currents

Generally, Social Media is aimed externally, outside the walls of your business, (customers, vendors, competitors) and Collaboration is aimed internally, inside the walls of your business, (employees). Steven shares his analysis of the difference between collaboration and social media : " Here’s the difference.

The Customer Community

Online Community Strategy

Companies that create modern communities with their customers will be more innovative, realize more value and have more resilient businesses than their competitors who don’t. Image © Leigh Prather.

2017 32

Lotusphere 2011 Notes: Future of Social Business – Andy McAfee

Portals and KM

However, he said if he was in business he would want his competitors run by business academics as they are too timid.  This is another in a series of my notes on Lotusphere 2011. I am very pleased to be back after ten years.

2011 59

Business Can’t Succeed in a World That’s Failing

Elsua

One of my favourite topics du jour is that one of the Future of Work and, more specifically, how the world of Social Networking is helping redefine it by provoking one of the most profound business transformations we have lived through in our entire history.

2012 97

Why Don’t You Show Your Work?

Elsua

competitors as well. There used to be a time when plenty of knowledge (Web) workers flocked to the Social Web to nurture, cultivate and build their own external social networks.

2016 58

May 2011: Social Media Course

Laurel Papworth- Social Network Strategy

We setup a social media dashboard for monitoring your keywords, brand, products and services, competitors, vendors, clients, employees in Social Media.

Media 28

My Favorite Tweets for April 1 - 14 2011

Portals and KM

Leading app maker said to be planning Twitter competitor [link]. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.    Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason. Since Twitter archiving is an oxymoron, I am now going to post my favorite links for the month so they can be easily accessed later.

2011 55

How to Save the World

How to Save the World

is aninformationprofessional with Omni Consultants, a big global consultancy that isnow focused (as are its competitors) on personal productivityimprovement, facilitation, cultural anthropology, and design andcommunication skills development services for their clients. Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works.

How to Save the World

How to Save the World

is aninformationprofessional with Omni Consultants, a big global consultancy that isnow focused (as are its competitors) on personal productivityimprovement, facilitation, cultural anthropology, and design andcommunication skills development services for their clients. Dave Pollards environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works.

Becoming a Strategic HR Professional

Partnering Resources

What would make our customers fire our competitors and give 100% of their business to us? ~~ One in an intermittent series about strategic HR. If you have a fantastic story of strategic HR you’d like to see featured here, let me know ! ~~.

2013 67

Can Sentiment Analysis Be Effectively Automated?

Portals and KM

They could be sad your competitor is having trouble. Listening to the voice of the customer is a major initiative for many companies. Sentiment analysis is a growing component of the tools to assist in this effort. Sentiment analysis is defined by the Wikipedia as “the application of natural language processing , computational linguistics , and text analytics to identify and extract subjective information in source materials.”

2011 38

Looking back – KM highlights from 2014 (part 2)

Chris Collison

Continuing from my top ten KM consulting highlights (in no particular order!) from 2014… 6. Sharing Knowledge in the Offshore Wind community.

2014 24

Change Leadership Challenge 2: Compelling Business Case

Partnering Resources

” Delving deeper leads you to more meaningful motivations, such as the upgrade will create customer service improvements that run circles around the competitors’ customer service efforts. This is the second in a series of posts about change leadership.

2014 61

Hierarchies were a solution to a communications problem

John Tropea - Delicious Social Network KM

So here’s the situation: markets, competitors, customers, suppliers, are already highly connected. Change Agents Worldwide. Changing the World of Work. Facebook. Twitter. Pinterest. Google+. LinkedIn. Show Navigation. Hide Navigation. Who we are. G+ Community.

2013 43

Social Computing Guidelines and Why You Would Still Need Them

Elsua

A few weeks back I wrote about the first of the 5 pillars I keep using with clients, time and time again, whenever they are embarking on the so-called Digital Transformation journey. Back in that blog entry I mentioned how having the right purpose is the main trigger to get things going.

2015 71