Liberate Your Company Through Employee Engagement


This is the main reason and biggest issue why most companies are talking about employee engagement as a way to retain their talent, but why they also keep failing to deliver, because they aren’t capable of coming through to meet the needs of that social contract. .

Power Shift – People Running Companies by Apple?


The balance of power from companies running people to, hopefully, people running companies ” [Emphasis mine]. IBM Innovation iPad iPhone Knowledge Management Knowledge Tools Learning Productivity Tools Social Enterprise

2012 46

Trending Sources

Doctor Love | Fast Company

John Tropea - Delicious Social Network

And that should be a wake-up call for every company. If these changes apply in the world of social media, the implications for business -- for every brand, company, and marketer trying to understand the now intimately networked world -- could be significant.

2010 34

Gary Vaynerchuk Uses This Data to Convince Companies to Invest in Community Management

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. Resources

2014 35

Social Business – Where Bosses and Managers Become Servant Leaders


In the past we have talked a couple of times about the undeniable impact that social networking (for business) is having in traditional management and thought leadership by helping reshape and redefine some of their various long time existing conceptions. Management is service, not control.

2012 135

Collaborative Intelligence for companies - YoolinkPro

John Tropea - Delicious Social Network KM

Collaborative Intelligence for your company Home What is Yoolink Pro? Distribute, Save and Access information that matters for your company! We develop simple tools for companies who agree with us. YoolinkPro is a flexible knowledge management solution, it is a 2.0

Dispatch from the 2017 Association of Change Management Professionals Conference

Partnering Resources

The annual conference of the Association of Change Management Professionals was lively, friendly, and fun. What’s Hot: Using Neuroscience for Change Management. Change management professionals can minimize those threats with a little education and foresight.

2017 53

Radical Connectedness and the Evolution of Business

Alchemy of Change

This Ford Motor Company factory was once the wonder of the industrial world, where Henry Ford pioneered America’s leadership in last-century manufacturing. Think Legos, but with the various tasks and jobs companies do in order to create value.

2011 128

Amy’s Baking Company: Lessons For Community Managers

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. Thinking

RSS 12

Community Management Fundamentals – Where Do I Start?


Knowledge Management, Collaboration, Learning, Social Computing within the Enterprise, Productivity, Work Life Integration, etc. Well, how about some Community Management Fundamentals ? Community managers anyone? Community Management Fundamentals.

2011 66

Personal Management Software destroys internet authenticity and democracy

The Bumble Bee

The Guardian reports on the growth in "Persona Management Software" which individuals use to engage in web conversations using multiple identities on forums and social sites.

Blog>> Trends in Knowledge Management

Green Chameleon

Enterprises can benefit from semantic web services by defining company-wide meta-data on all forms of knowledge and improve coherence and consistency in classifying content which will lead to more accurate search results. builds on management to pass some control on to the network; they empower the knowledge workers to work and act autonomous. This has been my view on the new trends in knowledge management, which have been emerged in the last few years.

The 10 Key Principles of Change Management

The Bumble Bee

Over the last 6 months I have been designing, testing and piloting an exciting new Change Management Game for leaders and teams which lets them experience what it is like to lead a complete 9-month change management project over the course of a single day.

2013 58

Blog>> Knowledge Management in Intranets

Green Chameleon

When we look at web-based KM tools, then they are normally hosted in the companies’ intranet. individual usage: personal information management: documents, bookmarks, notes / manage personal relationships and contacts. bookmark management which allows to aggregate related information from internal and external sources with relevant tags. Knowledge sharing happens partially with technology, and also successfully without software.

High Performance Companies Collaborate | Podio Blog

John Tropea - Delicious Collaboration

Check out our latest release here [link] Follow us on Twitter High Performance Companies Collaborate 04.05.11 It enables companies to build on experience and avoid reinventing processes and procedures. Podio Home Product Pricing Customers App Store Blog Log in Whos working now?

IBM 16

The Future of Collaboration Lies in Human Resources AND Management’s Hands


Indeed, Human Resources is right in the eye of the hurricane in terms of trying to figure out whether it stands, that is, whether it would want to continue sustaining a rather sick, corrupted and disturbing system of mismanaging resources commanded by senior management or whether it would finally want to transform itself into what it should have been in the first place: ( facilitating) Human Relationships. And in this case from one particular group: Management / Leadership.

2014 64

An Open Letter to Project Managers, the New Rock Stars

Partnering Resources

First things first: Project managers rock. You get that adrenaline high, and you feel like the company couldn’t survive without you. There is simply too much at risk for companies to let so much depend on the project managers. Stop resisting project management methodology. Request a meeting with the project management office to talk about the specific rule, how it gets in the way, and some alternatives. Project Management

2013 59

Is this Knowledge Management’s most effective tool?

Chris Collison

One of knowledge management’s most powerful tools. Let me share with you a couple of quotes from middle managers in a smart, knowledgeable organization which regularly spends over £1Bn annually on construction programmes. There are a lot of KM-related words beginning with the letter C.

2013 38

Email Management = Top Information Management Pain Point

Michael Sampson - Currents

Whereas IT budgetary allocations for social media were in close alignment with just 11 percent of respondents focusing on managing Web 2.0 information, the research indicates that just 16 percent of organisations assigned the majority of their budget to addressing email management, despite being the UK’s top pain point. Given how much business communication is transported via email, it's critical to get the management side of it right.

CIO 36

What Makes a Company Good at IT? Three Keys

Michael Sampson - Currents

found three keys for companies that were "good at IT" - meaning that quantatitve metrics for productivity and profits were aligned with higher scores in various 5-point ranking scales on IT practices. The research surveyed 330 public companies in the United States. The good news is that there is still substantial opportunity for most companies to improve how they manage and use technology, and substantial business benefit once they do.

The Secret Ingredient for Customer Lifecycle Marketing? Community Management.

Online Community Strategy

Community Management. Almost 90% of the study participants indicate that marketing currently owns the understanding and management of the customer lifecycle. A modern definition also expands the concept of community management to include any form of relationship building and nurturing.

2016 32

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Management Innovation eXchange. Its time to reinvent management. Management Innovation eXchange. The new Organizational Change Management is called Social Architecture. relationship management, 3. In other words: successful project managers are social architects.

Gary Hamel, New Humanism, and management 2.0

Ken Carroll

Gary Hamel is the leading thinker on management 2.0 In fact, this video introduction to his excellent The Future of Management , is probably the best 90 seconds you will see on the topic anywhere. My own diagnosis of the problem is that management 1.0 Management 2.0

2011 25

How to be a great community manager

John Tropea - Delicious Community

Community managers should know the subject in depth, have energy for stimulating collaboration among the members, and be able to devote sufficient time to leadership activities. Adapting details from Knowledge Management Leaders & Community Managers: Whats Needed?

2016 21

Twitter's Golden Egg

Alchemy of Change

The company has also been quite ingenious in the way it’s exposed its API’s to enable third parties to enhance influence tracking with a range of tools and different approaches to measurement.

Internal and external community managers are not the same

John Tropea - Delicious Community

Management & HR. & Social Business / Internal and external community managers are not the same. Internal and external community managers are not the same. As time goes, businesses are getting better at understanding what a community manager is. change-management.

2013 37

White Label Online Change Management Game (cohort) from Bioteams Design

The Bumble Bee

Bioteams readers might be interested to know that I have just launched Cohort - an Online Change Management Game which challenges players to explore different strategies to gain the support of a group of senior executives for a major change initiative.

Secret Objectives v Shared Knowledge. Open Performance Management anyone?

Chris Collison

I’ve been musing on the traditional approach to performance management, and how management-by-objectives could release so much more value if it was more transparent. You know the kind of thing: “This is me and this is what I’m directing my energy into, to make our company more successful this year. Now that sounds like the kind of courageous company which I’d like to work for.

2014 21

What’s the Difference Between Community Management and…

Managing Communities

photo credit: BuzzFarmers As the community manager role has become a popular one, we’re seeing more and more companies and individuals try to generalize it. On the individual side, you have a lot of people who have spent time working in a specific profession, who are wanting to become community managers, which is great.

2012 32

Knowledge Management’s Fried Egg moments…

Chris Collison

If you haven’t read it, and you work in the field of knowledge management, organizational learning, improvement or in any medium-large consultancy, then please do. Most companies not only have tremendous difficulty addressing this learning dilemma; they aren’t even aware that it exists.

Blog>> Knowledge Management Explained in Five Disciplines

Green Chameleon

Since 1999, my work has been related to Knowledge Management (KM). Already then, KM was a term that was not well recognised; at the time, we did not label our KM-related consulting services with Knowledge Management. Today I am holding an official position in Knowledge Management, still many people do not grasp the term and have a clear understanding of it. “Knowledge Management&# seems to be fuzzy and not specific enough; it does not refer to daily (work) life topics.

Green Chameleon » Knowledge Management Explained in Five Disciplines

Green Chameleon blog articles how-to guides events publications book videos about Knowledge Management Explained in Five Disciplines We welcome Tim Wieringa as a guest blogger to Green Chameleon. Since 1999, my work has been related to Knowledge Management (KM). Already then, KM was a term that was not well recognised; at the time, we did not label our KM-related consulting services with Knowledge Management.

The Four Tenets of the Community Manager

John Tropea - Delicious Community

Methodology Recently, I’ve been doing some research on the Community Manager role, which is appearing at most brands that take online communities and communication seriously. Tara Hunt November 25th, 2007 12:15 pm This sounds like the traditional role of a product manager.

2008 41

The Disconnect Between Management and Employees Runs Deep

Portals and KM

I recently read an article, Are You Using Social Media as a Management Crutch? ,  that focused on the different perceptions of Management and employees on how effective social media is. In addition, 38% of executives feel social media allows for increased management transparency; only 17% of employees agree. Some employees feel that face time is most important and some social media efforts by managers take away from this face time. Happy Labor Day.

Bring Back the Corporate Knowledge Managers - as Collaboration Connectors

Michael Sampson - Currents

Progressive companies, searching for better ways to spread tacit know-how, need to find ways to tip the scales by decreasing the cost or increasing the return. One of the early research findings about online/shared calendaring from the early-to-mid 1990s was this same idea of "it costs the individual but benefits the organization (specifically the manager)."

2012 55

The River Diagram: Strategic community change management

The Bumble Bee

I am always on the lookout for good simple visualisation techniques to support change management. In other words you start with a Maturity Model for the particular Change Management area you are working on. Chris Collison has introduced me to The River Diagram - a great strategic tool for moving a community of groups forward via common initiatives and best practice sharing. The River Diagram idea is quite straightforward.

Differentiating Between Social Media and Community Management

John Tropea - Delicious Community

The Community Roundtable A peer network for community managers and social media practitioners. Jim will often say that everyone is a community manager and he is right – everyone has a group of constituents which could be cultivated to drive better performance. However, not all companies want, need to, or can cultivate a community. I took a stab at articulating the primary responsibilities of social media managers and community managers.

Has Community Manager Become an Entry Level Position?

Managing Communities

photo credit: Ross Griff In my last article, I talked about the Community Manager job title and how it can mean a lot of different things to different people. I am hearing about companies that have training programs for [.]. I’d like to continue that discussion today by reflecting on another trend that I have noticed. Thinking

2011 30

The Employees’ Wishlist: Three Things Employees Wish Managers Would Do

Partnering Resources

Shawn, HR director at a pharmaceutical company, knew that staff members were incredibly smart and accomplished. The post The Employees’ Wishlist: Three Things Employees Wish Managers Would Do appeared first on Partnering Resources. Image by Aitor Aguirregabiria on flickr.

Boston E20 Notes: Inventing Management 2.0

Portals and KM

I attended panel session - Inventing Management 2.0: Radical Yet Practical Insights to Becoming a True "Social Enterprise" led by The Management Innovation eXchange (MIX). Imagine overcoming the limits of "Management 1.0" "Management 2.0" " is the focus of a "hackathon" run by The Management Innovation eXchange (MIX) in partnership with Saba and the Enterprise 2.0 Since its launch at E2 Santa Clara, the Management 2.0