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Social Business Forum Highlights – Social Business on the Shoulders of Giants

Elsua

Let’s see… How about Social Business is not something entirely new, we already knew about it from before. sharing further insights which mimic, almost too close, plenty of the main thinking behind Social Business from all along, even for Social Computing and Enterprise 2.0.

2011 59

The Four Tenets of the Community Manager

John Tropea - Delicious Community

The include community advocation, brand ambassadorship, online communication skills, and product requirements gathering and improvements. 1) A Community Advocate As a community advocate, the community managers’ primary role is to represent the customer.

2008 41

Trending Sources

Enterprise: List of 40 Social Media Staff Guidelines

Laurel Papworth- Social Network Strategy

Managing staff who participate in social networks. This list also includes policies called; Staff blogging policies, enterprise social network guidelines, Employee Blogging Policies, Staff engagement in online communities, and so on. Intel Social Media Guidelines [link].

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | ZDNet

John Tropea - Delicious Community

Community management: The essential capability of successful Enterprise 2.0 efforts By Dion Hinchcliffe | September 28, 2009, 2:21pm PDT Summary It’s not a skill that’s been widely understood until quite recently, however community management has begun to move to the forefront of discussions about enterprise social computing as the use of social tools begins to climb the maturity curve. and community building to succeed.

2011 33

Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

John Tropea - Delicious Community

Blogs, Tweets, Pictures, and Videos of CMAD around the Globe: Below I’ll curate the interesting voices around the world at the 2nd annual Community Manager Appreciation Day. Community Manager Appreciation Day, 2011 View more presentations from Connie Bensen.

CMS 21

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

trends in business this year has been the advent of the Web-based customer community, where groups of like-minded individuals focus around a brand or a set of product and services come together and interact online. Best Practices for Online Customer Communities 1.

The burnout risks for E2.0 community managers | Irregular Enterprise | ZDNet.com

John Tropea - Delicious Community

community managers Posted by Dennis Howlett @ 6:00 am Categories: Social computing Tags: Community , Organization , Community Manager , Dion Hinchcliffe , Community Management , Real Estate , Blogging , Productivity , Wiki , Business Operations Dion Hinchcliffe’s piece on community management surprised me. Culture has to be accommodated in community management. Prior experience with social media is also a must.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Below you’ll find a list of over 100 vendors (and more in the comments) of vendors that offer commodity community software. It’s somewhat relevant as Om Malik has now asked a rhetorical question if Social Network tools are just a feature of website.

2007 20

News Updates (June 15, 2009)

Michael Sampson - Currents

Social Computing Governance. NewsGator is hosting a webinar on June 30 on applying strategy and governance to social computing initiatives. Using social technologies for the sake of coolness is out – using them in support of business strategy and to drive culture change is in. Your strategy for social technology must not only be connected to business strategies, but also, focused on the right technologies at the right time. Dell Should Buy Palm.

Using social software to reinvent the customer relationship | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

applications move more deeply into the strategic operations of enterprises, a unique hybrid of social software has emerged to help businesses deal with the giant sea of customers that awaits them on the other side of the network. Is your organization looking to adopt some form of Social CRM?

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " APQC KM & Innovation 2007 - The Role of Knowledge Management in Innovation by Carla O'Dell - Part Deux

John Tropea - Delicious Community

If you would remember, the last weblog post that I created was on the keynote session that Carla O’Dell did around the subject of The Role of Knowledge Management in Innovation. So who said again that social computing does not drive innovation?

How Twitter changed to include everyone

Endless Knots

    theRab only 2of4 #e2conf21 panelists ( @panklam / @clarashih ) spoke abt twitter for engaging community, building relationships & having conversation.     Radu43 RT @CatherineCalif : Microblogging in the enterprise - building social capital in virtual context.