Trending Sources

Getting the Message Across: Five Levels of Change Communications

Partnering Resources

People often tell me that change communications are the most challenging implementation task. Everyone knows that communication is necessary.

2013 112

Adoption Strategies for Unified Communications

Michael Sampson - Currents

During 2014 I expanded the scope of my adoption research to the unified communications (UC) area. Current communication tools are turned off and made inaccessible to users, so that the new UC tools are the only choice. Have you been involved in developing or running an adoption program for unified communications at your organization?

2015 42

Fully Distributed Team + Face-to-Face Communication

Michael Sampson - Currents

Andrew shares the thinking and practices of’s fully distributed team , looking at the history underlying his way of managing the firm, the role of face-to-face communication, and how to work day-to-day in a distributed environment. It’s a good case study, conveying some great ideas. Culture & Competency

2016 30

Non-verbal communication for online facilitators

Joitske Hulsebosch

At the University I did communication studies as one of my subjects and I always liked non-verbal communication. Use synchronous moments.

Hierarchies were a solution to a communications problem

John Tropea - Delicious Social Network KM

Hierarchies were a solution to a communications problem. Hierarchies were essentially a solution to a communications problem. Facebook.

2013 43


Managing Communities

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OrchestratorMail - Bringing Structure and Clarity to Email Communication

Michael Sampson - Currents

The people at OrchestratorMail looked at the use of email communication, and discovered recurring patterns. Here's how it works: 1. Eg., "FYI"

2011 57

People Powered Change needs ppchange communications

Social Reporter

Certainly not just by press releases, reports, launches, presentations and the usual style of corporate communications. Links below to details.

Teams, communities and networks in terms of communication forms


While I came with the communication egg model to talk about things missing in distributed teams I feel that it could be useful in more contexts.

New publication: Towards Sheltered Communication Systems Design – A Socio-Technical Perspective

Making CommunitySense

Towards Sheltered Communication Systems Design: A Socio-Technical Perspective. The proceedings were just published containing my paper: A.

2012 21

Boston E20 Notes: Building a Unified Communications and Collaboration Roadmap

Portals and KM

Unified communications is often defined differently. There are also Federal rules on electronic communication that need to be interpreted. 

2012 21

Case Study: Comics in Community Communication

Community Guy

That said, what better way for a community professional to increase their success than to improve their communication? The Idea. Exactly.

Communicating the Value of Your Community to Potential Members

Managing Communities

photo credit: dakotaduff Steve Magruder asked: “How [can you] motivate users to see the value of your board when many of them don’t seem to “get it?” ” I sometimes wonder if my site’s mission is lost on people, even though I have striven to make it as plain as day.” ” “… How can I get [.].

Distributed Agile: communication and common ground


In my terms: communication is enabled by the common ground between the participants and, in turn, contributes to building more common ground over time.

How to Write a Social Media Strategy in 9 Steps

Laurel Papworth- Social Network Strategy

Course Online Communities Online Course social media communications Marketing online public relations strategy Training workshop Be clear.

2015 151

Cisco Releases Cisco Jabber - A "Unified Communications" Product

Michael Sampson - Currents

Cisco released Cisco Jabber , offering a plethora of communication tools: " Cisco Jabber, a unified communications application that brings together presence, instant messaging (IM), voice and video, voice messaging, desktop sharing and conferencing into a single consistent experience across PCs, Macs, tablets and smart phones.

U.S. Community Managers: Get to Know the Communications Decency and SPEECH Acts

Managing Communities

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RSS 13

Corporate Communications: Talk or Tell?

Governance in a Networked World

Communication” is a powerful word with a multiplex of meanings. Staff ‘Engagement’ cannot rely on ‘Top Down” communication.

Tait Radio Communications on Mobile Devices - "Bring Any Device You Want"

Michael Sampson - Currents

The CIO of Tait Radio Communications (the firm used to be called Tait Electronics) here in Christchurch talked a few days ago about the approach they're taking to mobile devices and smartphones at work. Depending on their role they are given a subsidy to buy the device, a voice call allowance, free text and a data allowance.

CIO 14

Compatibility Communication System : CCS CORPORATION

John Tropea - Delicious Faciliatation

Using the CCS How to Buy The remarkable card-based communication tool for training, coaching and self discovery. Work with groups?

Communication for mentors

Viv Mcwaters

I’ve been asked to design and deliver a short session on communication skills (2 hours) as part of a longer training for a group of mentors. This got me thinking about specific communication skills needed for mentors, and how this might differ from other situations and/or relationships. Too many choices. Too many decisions.

Neighbourhood communication


Latest in an inexhaustible series: Neighbourhood relations

Graphic Facilitation 2015 – Skills, Innovation and Fun!

Michelle Laurie

Have you noticed how companies and organizations are using visuals more and more in the way they communicate with customers, employees and communities?

2015 50

How to communicate conservation?

Michelle Laurie

A colleague forwarded me an interesting study about how to communicate conservation to the public. Tags: Uncategorized communications conservation It was not news to hear that messaging is important. Bad Words to Avoid. Environment. Ecosystems. Biodiversity / endangered species. Regulations. Riparian. Aquifer. Watershed. Urban sprawl.

For Online Community Staff Communication with Members, Private Messages are Beneficial

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. Interacting with Members Managing Staff


LinkedIn | Discussion:Online collaboration tools or social networks what’s the difference? How can they improve communication in our immediate surroundings?

John Tropea - Delicious Collaboration

Skip to Content Search Home What is LinkedIn? Join Today Sign In Language Sign In to LinkedIn Please enter your email address and password. Make sure you have cookies and Javascript enabled in your browser before signing in. Copyright © 2009 LinkedIn Corporation. All rights reserved.

Notes on INV103 Social Communications Strategy and the IBM Sametime Roadmap

Michael Sampson - Currents

Some notes: Social Communications Matures. Social communications - from dial tone (calling a location), to presence (calling a known person), to relevance (calling the right person, based on Connections profiles). A transition from unified communications to social communications. Sametime in 2012. Roadmap. Desktop only.

Communicating Diagonally: New Value Pathways via Enterprise Social Networking?

Governance in a Networked World

A lot can happen to an intended message as it makes this tortuous path, often resulting in a poor communication result.

Communication sins to avoid

Viv Mcwaters

Arrrggghhhhhh… I was reminded of these sins against communication when reading this series of tweets from a friend who works for an aid organisation (disclosure – I’ve done some work for his employer). Obfuscation. Redundancy. Passive voice. Fancy-pants language. Overblown reports. I was impatient. It was pre-computers.

Microsoft's Unified Communications Predictions

Collaborative Thinking

UC gets unified The term "unified communications" has long been muddled and miss-used, and the problem is made worse by vendors who slap a "unified" label on products that are anything but. People need access to their workplace communications tools, wherever they happen to be and on whatever device they happen to be using. The reason?


Improving science communications with improv

Viv Mcwaters

In another life I was a science communicator, working with scientists to help them tell the story of their work. I guess not much has changed.

3 tips for science communications

Viv Mcwaters

I’m quite fond of science and scientists: I’m married to a scientist; I even studied science once; I dabbled in science communications; I failed to get a Churchill Fellowship to explore science communications; and I love just about anything to do with space exploration. It’s National Science Week here in Australia.

Monday Video – Gotta Share!

Nancy White

Monday videos communication social mediaOK, there IS a Monday Video after all. Hat tip to Stephen Downes and Mashable.

Video 58

Online tools for internal communication

Joitske Hulsebosch

Image by Velo Steve via Flickr Netsquared's question this month is: Tactics for using online tools for internal communication. awards.

IJHTS: 9 questions you can’t answer when not visualizing your work

Full Circle Associates

communication graphic facilitation visual thinkingIt is still worth sharing.

2016 22

My Pen, Our Pens: Engagement through Participatory Visualization Workshop

Full Circle Associates

Can visual methods help in developmental evaluation and results communication be more meaningful? Often that means WITH YOU! Who is this for?

2016 29

COURSEWARE: social media and PR Crisis Communication

Laurel Papworth- Social Network Strategy

COURSEWARE: Social Media PR Crisis Communication. Courseware for Social Media Workshops. hint hint. Here’s the first one.

The Fence of Fear

Full Circle Associates

collaboration communication community indicators creativity engagement BDSKM BDSLearning Fear has played an interesting role in my life.

2014 42

Avoiding Communication Tunnel Vision

Collaborative Thinking

Much later, I heard casual comments to a “clique” within my team, but by then I had already shaped behaviors by my communications style. Even for smaller teams, we move from point-to-point communications, which (sometimes arrogantly) presupposes you know who has “the answer,” to discovery. So very true.

Tips for Researchers Drafting a Policy Engagement Strategy

Michelle Laurie

How will you communicate this later? knowledge management communications engagement K-Hub policy influencing Reflective practice Step 5.

2015 34