Microsoft’s Intelligent Communications Strategy

Michael Sampson - Currents

Everything that Skype for Business Online used to offer will eventually be integrated into Microsoft Teams, and it will be based on the Skype infrastructure rather than Office Communications Server and Lync in the cloud.

2017 127

Non-verbal communication for online facilitators

Joitske Hulsebosch

At the University I did communication studies as one of my subjects and I always liked non-verbal communication. Non-verbal communication can by via posture, eyecontact, gestures, but also movement or appearance - for instance having long hair as a man - what message does that convey?

Corporate Communications: Talk or Tell?

Governance in a Networked World

Communication” is a powerful word with a multiplex of meanings. But if we look at some other definitions we see a concession that communication can also mean a two-way interaction “… the imparting or interchange of thoughts, opinions or information…”.

2015 130

Adoption Strategies for Unified Communications

Michael Sampson - Currents

During 2014 I expanded the scope of my adoption research to the unified communications (UC) area. Current communication tools are turned off and made inaccessible to users, so that the new UC tools are the only choice. Have you been involved in developing or running an adoption program for unified communications at your organization?

2015 135

Over-Communicate

Managing Communities

Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. Interacting with Members Managing Staff

Getting the Message Across: Five Levels of Change Communications

Partnering Resources

People often tell me that change communications are the most challenging implementation task. Everyone knows that communication is necessary. But so much communication fails. The Five Levels of Communication. Five Levels of Communication. Is communication complete?

2013 257

3 tips for science communications

Viv Mcwaters

I’m quite fond of science and scientists: I’m married to a scientist; I even studied science once; I dabbled in science communications; I failed to get a Churchill Fellowship to explore science communications; and I love just about anything to do with space exploration. The structures and protocols of science communications provides both a shield and a barrier – a shield from criticism by outsiders, and a barrier to sharing knowledge and meaning.

Online tools for internal communication

Joitske Hulsebosch

Image by Velo Steve via Flickr Netsquared's question this month is: Tactics for using online tools for internal communication. There will be a huge diversity in communication habits. This makes using online tools for internal communication so complex.

COURSEWARE: social media and PR Crisis Communication

Laurel Papworth- Social Network Strategy

COURSEWARE: Social Media PR Crisis Communication. Technorati Tags: Book , courseware , creative commons , crisis communication , free , how to , manual , PR , public relations , seminar , workshop. Courseware for Social Media Workshops.

How to communicate conservation?

Michelle Laurie

A colleague forwarded me an interesting study about how to communicate conservation to the public. Tags: Uncategorized communications conservation It was not news to hear that messaging is important. However, it was interesting to read which messages worked and which did not as well as reflect on which ones I am using or have seen used in work related to promoting conservation in Canada and abroad. Bad Words to Avoid. Environment. Ecosystems. Biodiversity / endangered species.

The Inside Scoop on the International Association of Business Communicators Conference

Partnering Resources

In June, I traveled to Washington, DC for my first International Association of Business Communicators (IABC) conference. I discovered the organization several years ago when they invited me to write an article for their flagship e-magazine, Communication World.

2017 158

Communication sins to avoid

Viv Mcwaters

Arrrggghhhhhh… I was reminded of these sins against communication when reading this series of tweets from a friend who works for an aid organisation (disclosure – I’ve done some work for his employer). Obfuscation. Redundancy. Passive voice. Fancy-pants language. Overblown reports.

Neighbourhood communication

Neighbourhoods

Latest in an inexhaustible series: Neighbourhood relations

Shrunken communication in distributed teams (the egg of communication :)

Mathemagenic

One of the first things we have observed was a heavy focus on goal-oriented communication between people in different locations: they would talk (this includes ‘type’ :) about solving particular problems around work, but hardly anything else.

Improving science communications with improv

Viv Mcwaters

In another life I was a science communicator, working with scientists to help them tell the story of their work. This class using improv games and principles enables these scientists to show their enthusiasm and passion for their work, and hence communicate more effectively.

Fully Distributed Team + Face-to-Face Communication

Michael Sampson - Currents

Andrew shares the thinking and practices of Parse.ly’s fully distributed team , looking at the history underlying his way of managing the firm, the role of face-to-face communication, and how to work day-to-day in a distributed environment. Here’s the piece about the importance / role / benefits of face-to-face communication: The biggest thing missing from fully distributed teams is true face-to-face communication.

2016 89

Microsoft's Unified Communications Predictions

Collaborative Thinking

UC gets unified The term "unified communications" has long been muddled and miss-used, and the problem is made worse by vendors who slap a "unified" label on products that are anything but. People need access to their workplace communications tools, wherever they happen to be and on whatever device they happen to be using. UC applications spread The next wave of UC will bring communications capabilities directly into business applications of all kinds.

People Powered Change needs ppchange communications

Social Reporter

Certainly not just by press releases, reports, launches, presentations and the usual style of corporate communications. For People Powered Change to succeed, it needs People Powered Communications.

New publication: Towards Sheltered Communication Systems Design – A Socio-Technical Perspective

Making CommunitySense

Towards Sheltered Communication Systems Design: A Socio-Technical Perspective. One of these requirements concerns the need for sheltered communication systems: systems that support and interlink spheres of stakeholder communication with different required degrees of opacity.

2013 163

Communicating Diagonally: New Value Pathways via Enterprise Social Networking?

Governance in a Networked World

One of the keystone value claims for implementing an Enterprise Social Networking (ESN) platform like Yammer, Jive or IBM Connect is facilitating horizontal communication paths across the enterprise. But what about “Diagonal Communication”?

2015 130

OrchestratorMail - Bringing Structure and Clarity to Email Communication

Michael Sampson - Currents

There's been a lot of academic research carried out on improving the use of email as a facilitator of communication, but academics generally lack the capability to turn ideas into product improvements. OrchestratorMail maintains a list of open email communications, via a dashboard.

2011 210

FINRA - Podcasts on Electronic Communication

Collaborative Thinking

Electronic Communications: Social Networking Web Sites Listen Now/Download | 6 min. This podcast, the last in a three-part series on supervising electronic communications, discusses how registered representatives' use of social networking Web sites to communicate firm business relates to FINRA's rules regarding communications with the public. Electronic Communications: Blogs, Bulletin Boards and Chat Rooms Listen Now/Download | 6 min.

Every question can be misinterpreted (communication is hard!)

Joitske Hulsebosch

It shows communication between people from different backgrounds, frames of mind or mindsets can easily be distorted. It shows the importance of a common framework for easy communication. Tags: intercultural communication "Would you rather have lived in Leidschendam?"

Experimentation: chocolate cakes and communicators

Nancy White

Then in the mail a box arrives with a Polycom Communicator 100s, courtesy of a conference call company I use. I made a really great chocolate Guinness cake last night, and I was trying to figure out how to weave it in with the rambly theme of my blog.

Distributed Agile: communication and common ground

Mathemagenic

In my terms: communication is enabled by the common ground between the participants and, in turn, contributes to building more common ground over time. Shrunken communication in distributed teams (the egg of communication :).

Avoiding Communication Tunnel Vision

Collaborative Thinking

Much later, I heard casual comments to a “clique” within my team, but by then I had already shaped behaviors by my communications style. Even for smaller teams, we move from point-to-point communications, which (sometimes arrogantly) presupposes you know who has “the answer,” to discovery. So very true. great insight: Breaking Cliques with Enterprise Micro-Blogging.

Set Expectations for Communication with a Remotely-Located Boss

Michael Sampson - Currents

More of us than ever are working from home or other remote locations, and there are more ways to communicate. She references some of the experts in the field of virtual teams and remote communication for strategies to improve the situation, including: – use instant messaging when a quick answer is required, not email. – set ground rules and expectations about how and when to communicate (Nancy Settle-Murphy, from Guided Insights ).

2016 89

Set Expectations for Communication with a Remotely-Located Boss

Michael Sampson - Currents

More of us than ever are working from home or other remote locations, and there are more ways to communicate. She references some of the experts in the field of virtual teams and remote communication for strategies to improve the situation, including: – use instant messaging when a quick answer is required, not email. – set ground rules and expectations about how and when to communicate (Nancy Settle-Murphy, from Guided Insights ).

2016 89

A Quick Peak At Cisco Quad: Collaboration + Social + Unified Communications

Collaborative Thinking

Anther good overview article can be found on TMCnet blogs: " Cisco Quad Points To Communications Future ". Social Networking & Collaboration Unified Communications Below is a video demonstration of some of Quad's main features. Cisco is also integrating its Show and Share video technology into Quad, so users can quickly and easily post video. And there are APIs for integrating functionality via widgets. Cisco talked about integrating Salesforce, or project management.

Boston E20 Notes: Building a Unified Communications and Collaboration Roadmap

Portals and KM

I attended Irwin Lazar’s workshop - Building a Unified Communications and Collaboration Roadmap"   Irwin is Vice President, Communications Research, Nemertes Research. Unified communications is often defined differently.

2012 164

Old media declines … social communication entrepreneurs emerge

Social Reporter

Simon says the see the rise of the communications social entrepreneur: young people working on their own or in small companies who may take on a mix of roles … sometimes journalist, sometimes doing other work.

Communication is Blood Social Media Principle #9

Evolving Web

“What we’ve got here is a failure to communicate” – Cool Hand Luke 9. Communication is blood - Communication is the river upon which information flows. Historically, businesses have not treated communication like blood, it has been treated more like a resource.

Moxie Integrates with Collaboration and Communication Software

Michael Sampson - Currents

Moxie Software announced new integration options between Employee Spaces and various other enterprise collaboration and communication tools, including SharePoint, Outlook, Skype (for presence availability), and Atlassian Confluence, among others: " Microsoft SharePoint Integration. This enables users to combine social and traditional communications channels to foster collaboration within the enterprise.

Case Study: Comics in Community Communication

Community Guy

Using comics for community work Community professionals have a range of activities they’re responsible for but one of the most foundational is the task of communication. That said, what better way for a community professional to increase their success than to improve their communication?

Australia Social Media: crisis-communication-and-bushfire-emergencies

Laurel Papworth- Social Network Strategy

If you are looking to download Social Media and PR Crisis Communication courseware for your workshops, it’s here. . Another was distributed communications through social media - Twitter, widgets, RSS, whatever. . Empowering the world to collaborate in collating and managing documentation and news and communications about the Swine Flu. . . I’m watching 4 Corners program on the Marysville bushfires. It’s so upsetting that I’m tearing up.

TED Talk: Communicating real news

Viv Mcwaters

If you are in the business of communication (and who isn’t these days?) and if you want your messages to be heard, then an understanding of how these changes fundamentally affect how and what we communicate and, importantly, the channels of communication, will help make the most of your communication. If you are still in any doubt that we are in the midst of phenomenal change, watch this.

OutStart’s Hot Lava Offers a Flexible Mobile Communication Platform

Portals and KM

OutStart's Hot Lava Mobile enables you to reach, train and communicate with your mobile workforce and on-the-go employees, partners, and customers.

Teams, communities and networks in terms of communication forms

Mathemagenic

While I came with the communication egg model to talk about things missing in distributed teams I feel that it could be useful in more contexts. At this point it makes sense to go and read Shrunken communication in distributed teams (the egg of communication :) ].

7 Things You Should Know About Backchannel Communication

Elsua

Then perhaps in a later blog post I will share with you folks my Top 10 reasons on why I do benefit the most from backchannels for events not just as a communication tool, but also as a powerful real-time collaboration environment that is, by far, superior to any other kind of collaborative tool.

Green Chameleon » How to Plan a KM Communications Strategy

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Plan a KM Communications Strategy This concept map catalogues all the elements of a KM communications strategy that we’ve found useful, with some ideas for messages, media and audiences.

2007 141

First Take: Microsoft Business Productivity Suite Online - Communications Online

Collaborative Thinking

It disclosed Office Communications Online would be available in April 2009. I wanted to share some thoughts on the unified communications aspect of the strategy. Support for Communicator Web Access (CWA). How does Communications Online handle mobile device scenarios (e.g.,

Communication vignette

Neighbourhoods

This blog is eight years old today, but the following note predates it. I found this text among several forgotten vignettes in a dusty corner of the hard drive. A woman got on the train at Gatwick, although not particularly burdened with luggage as so many air travellers are at that station. I was wearing dark glasses as I was trying to sleep. She clattered through the door between carriages, the sound woke me from a doze. She spoke as she clattered through – “Is this the train for Brighton?”

Notes on CUST115 ABS on Visual Social Communications

Michael Sampson - Currents

At the ABS over the past 14 months, have been doing a large project on visual social communications - essentially Sametime integrated with boardroom systems. There was a very strong communications campaign built around the release of desktop video conferencing, such as wall posters. Justin Lauder (ABS) and Darren Belford (IBM) are presenting on how the Australian Bureau of Statistics are using Polycom visual conferencing equipment in their environment. Some notes: 1.

2013 122