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8 ways to deal with negative comments in online communities

Laurel Papworth- Social Network Strategy

How do you respond to a negative comment in an online community, on Facebook? Shut the Page down, ban the commenter, suck up to them?

2011 152

How CNN and The New York Times Moderate Comments

Managing Communities

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2014 47

The News Site Comments Problem

Managing Communities

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Closing Comments Alters Your Purpose

Managing Communities

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Ze Frank on the Appropriate Response to Abusive Online Comments

Managing Communities

photo credit: Tambako the Jaguar On a recent episode of “A Show,” Ze Frank tackled abusive online comments and aggression, which some might label as trolling, depending on the comment being made. He discussed how he views the people who make them, what his approach to them is and what he’d like his well meaning [.].

Why Was Your Comment Removed? Try Occam’s Razor

Managing Communities

Please Update Your ManagingCommunities.com RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you. How Should I Participate? Managing the Community

Social Media and The Cone of Silence – Victoria Department of Justice

Laurel Papworth- Social Network Strategy

DEPARTMENT OF JUSTICE, VICTORIA: What does it mean when the people you elected to represent you, turn off comments in social channels? Hell no!

Media 114

78% of Anonymous Commenters Will Leave If Forced to Use a Real Identity

Managing Communities

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2014 22

Estonian News Outlet Held Liable for Reader Comments in Ruling Harmful to Online Communities

Managing Communities

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8 ways to deal with negative comments in online communities | @SilkCharm | Laurel Papworth

Delicious/choconancy/online_community

online_facilitation usthem civility trolls conflict online_community

Thanks for commenting and more

Michelle Laurie

I particularly shout out thanks to those who commented in 2011 including Anni Holtby , Jennie Hoffman , Sylvia Currie , Beth Sanders and Isabella Mori. Thanks for commenting in advance and keeping the connections going! My icons on networks, connections and strategy. I hope to continue blogging and write more in the coming year.

You Can Build Great Community in YouTube Comments

Managing Communities

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2013 15

My Friend Posted Those Comments Under My Account!

Managing Communities

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2013 14

“Don’t Read the Comments” is So Exciting to Me

Managing Communities

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2015 10

Comments on the 2010 AIIM Report, "SharePoint - Strategies and Experiences"

Michael Sampson - Currents

Here are my comments after reading the report: 1. Last year, AIIM published a 35-page market intelligence report on SharePoint. Since the report was underwritten by a number of vendors, it is available at no charge. See the PDF on AIIM's site (4.4 MB, 35 pages). " The results are based on 624 responses to a Web survey. See Figure 4, page 9.

Jay Smooth: Anonymous Comments Are the Only Thing Keeping Trolls in Their Homes and Away From Us

Managing Communities

photo credit: Sarah German Commenting on the Internet Protection Act, the smart and funny Jay Smooth tackles anonymous comments over at ANIMAL. He says we need anonymous comments – for our own safety. “Anonymous comments are the only thing keeping all these trolls in their house and away [.]. Thinking

2012 21

Improve the Writer/Commenter Relationship by Leaving Moderation to Moderators

Managing Communities

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Comments on Attending and Speaking at AusLUG 2012 in Melbourne

Michael Sampson - Currents

Yesterday I had the privilege of attending and speaking at AusLUG 2012 in Melbourne. I was only able to attend for the day, in light of my other recent and upcoming travel commitments. which made for an awfully long day. I guess that's the reality of business travel (sometimes). My session was on User Adoption Strategies for IBM Connections.

We’re Talking Comment Moderation at SXSW 2015; Will I See You There?

Managing Communities

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Popular Science Shuts Off Comments on Their Website: Some Unsolicited Community Thoughts

Managing Communities

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2013 15

Do You Have a Great Comments Section? Tell Me About It

Managing Communities

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2014 13

People Often Forget the Comment They Posted Just a Few Moments Ago

Managing Communities

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2013 15

Key Takeaways from How CNN and The New York Times Moderate Comments

Managing Communities

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2014 10

Why newspapers need to close their comments sections

Chris Corrigan

They didn’t pay for the space, they haven’t had their comment fact checked for accuracy. This is exactly what comments sections on newspaper web site are. The fact that newspaper comments sections are moderated matters not at all. People can invite comments on their own posts. How can anyone support this?

Comment moderating

Collaborative Thinking

Just a quick note - I turned on moderation for comments just to reduce the amount of spam I have been getting lately on blog posts. For comments that have a normal looking name and are "on topic", you can expect those comments to show up, regardless of whether you agree with me or not - I'm just looking to reduce the noise.

Community Doesn’t Require Comments (or “Lanyrd is Awesome”)

Managing Communities

Lanyrd launched in September. I love Lanyrd. What is Lanyrd? It’s “the social conference directory.&# That’s probably not enough. Lanyrd aims to help you “find great conferences to attend,&# “to discover what’s hot while it’s on&# and to “catch up on anything you missed.&#.

The Time I Couldn’t Delete Comments on My Own YouTube Channel and What That Could Mean for a Community

Managing Communities

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Social Media Exercise: Hoyts Cinema

Laurel Papworth- Social Network Strategy

Use the diagram covered in 8 ways to deal with negative comments as background. for my classes and anyone else who wants to play). DOGS??

2011 28

I LOVE comments

Net-Map Toolbox

Write a comment Just in case you read something you dis- or agree with, you have another thought about or even know the answer to: Don’t be shy. Make my day.

Share2011 - Opening Comments

Michael Sampson - Currents

This is the second annual Share conference in Australia. In 2012, the conference is also being produced in South Africa (February) and Atlanta (April).

Gizmodo and Comments

Community Guy

Comment and content moderation is a much discussed topic amongst our clients. There are three levels of commenters: Unapproved, Approved and Starred. Your comment is also approved if you sign in through Facebook Connect, since it’s tied to an identity. There are three levels of comments: Unapproved, Approved and Featured.

Blog>> Commenting Back On

Green Chameleon

Apologies to those who have been trying to post comments, we have just migrated our system and there’s a bug in the new environment which affects the Captcha utility. We’ve switched off Captcha until it’s fixed, and gone to moderation instead

Boston E20 Session Comments: Humans vs. Computers

Portals and KM

There were quite a few posts on Andrew McAfee’ s keynote at the recnet Boston Enterprise 2.0 conference where he argues that machines are getting smarter than people. Big Data' Changes Everything, It's Time to Race With the Machines #e2conf. Day 3 of Enterprise 2.0: Race with the Machine #e2conf. Enterprise 2.0: They wrote, "the 6.4*10

Green Chameleon » Blog comments

Green Chameleon

Posted on July 19, 2006 at 10:26 AM | Comment permalink Dr Vaine, my manager wants our people to share their knowledge. All rights reserved.

Blog comments that make you say “wow!” | BlogHer | Full Circle Associates

Nancy White

How do you feel about comments? People ask me if comments in blogs are important. And shut up! Give and get. Thank you. United States.

Green Chameleon » Blog comments

Green Chameleon

Comment Guidelines : Basic XHTML is allowed ( , , ) Line breaks and paragraphs are automatically generated. Thank you Edgar for your post!

Green Chameleon » Blog comments

Green Chameleon

Posted by Patrick on 19/06/06 at 02: 00 PM | Categories: Permalink 0 Comment so far Commenting is not available in this weblog entry.

Green Chameleon » Blog comments

Green Chameleon

Borges’ list is reproduced on wikipedia at [link] Posted on June 23, 2006 at 10:11 AM | Comment permalink Matt Moore Love the diagram.

Green Chameleon » Blog comments

Green Chameleon

I’d better go read Reiss Posted on July 10, 2006 at 10:32 AM | Comment permalink Awie Foong Thanks for the response Patrick. RSS2.0

At SXSW, We Want to Have an Advanced, High-Level Conversation About Comment Moderation

Managing Communities

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