Microsoft Social Computing Overview

Collaborative Thinking

Notes from Christian Finn, Director, Social Computing. 13 sessions in "social track". Microsoft design point is to co-mingle structured collaboration tools alongside social computing tools - it's unrealistic to think of social computing disconnected from collaborations strategies. Long-term ROI of social computing is helping information workers feel valued (e.g., Social Networking & Collaboration spc09

Notes on "Apply Strategy and Governance to Social Computing Initiatives" (NewsGator)

Michael Sampson - Currents

NewsGator hosted a webinar this morning on strategy and governance for social computing initiatives. Although the call was about "social computing", Stacy started talking about intranet and portal governance. 1) A clear connection between intranet/portal/social technology and the business strategy and goals. "we reducing duplication of effort around social computing initiatives. (3) Greg interjected and gave a demo of NewsGator Social Sites.].

Collaborative Thinking: Lotusphere 2008: IBM Research - Glimpsing The Future

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Lotusphere 2008: Social Computing Chess Match | Main | Why Is Social Software So Important? More on virtual worlds, collaborative games but I have to run to a meeting. Day: Peripheral Vision: Detecting the Weak Signals That Will Make or Break Your Company Collaborative Thinking Powered by TypePad

2008 100

Collaborative Thinking: Of bread, butter, cheese, and mousetraps.

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Building A Robust Feed Syndication Platform | Main | Blogging Shoulder To Shoulder » March 15, 2008 Of bread, butter, cheese, and mousetraps. There is a social aspect to some of the search functions ("social distance"). But - you might have more surface area in terms of a conflict in your overall platform direction that just social software.

2008 106

IBM Plugging Holes In Connections/SharePoint Integration

Collaborative Thinking

If you are using SharePoint but are considering Lotus Connections for blogs, communities, social networking, etc., The window for IBM to have entrenched itself in "SharePoint shops" for social computing is just about closed in my opinion given that Microsoft will begin talking about the next version in greater detail later this year. Socialize Me: Demo: Lotus Connections Plugin for Sharepoint. Socialize Me: Demo: Lotus Connections Plugin for Sharepoint.

Communities and Collaboration » Maximising the power of collective knowledge

John Tropea - Delicious Community

Communities and Collaboration. Communities and Collaboration. Communities and Collaboration » Page Maximising the power of collective knowledge. Tag Cloud. Socially excluded. cloud computing. Social Bookmarking. Social Business. Social Network Analysis. Social Enterprise. social web. collaboration. Social Computing. Social Networking Tools. Social Media.

2012 35

SharePoint 2009 Conference: Morning Keynotes

Collaborative Thinking

Collaboration, analytics, social networking, content management, portal, workflow, etc etc. Adobe AIR) that front-end SP2010 via these standards might be one of the most significant advancements in the release and Microsoft doesn't push this concept strongly enough - look at all the AIR apps around other social tools for instance. Cloud, discussion on hybrid split between SP online and SP on-premises. Collaboration: wiki, blog, tags, etc etc all improved.

2009 106

Some collaboration lessons by John Chambers (Cisco) | Bertrand Duperrin's Notepad

John Tropea - Delicious Collaboration

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” I’m taking advantage of a recent article to share a few things about the “Chambers method&# for collaboration. Use social media. value chain social computing management balanced scorecard intranet-2.0

2006 30

E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez » Successful Social Networking for Business Collaboration by Ed Brill

John Tropea - Delicious Social Network KM

In both events he eventually gets to talk about social software within the corporate world and not only how he is benefiting from something so powerful as corporate blogging, but also about how social software is increasingly disrupting the corporate world to a certain degree.

Response to "SharePoint 2007: Gateway Drug to Enterprise Social Tools"

Michael Sampson - Currents

Last week Thomas Vander Wal trashed SharePoint as an enterprise social computing platform in a blog post entitled SharePoint 2007: Gateway Drug to Enterprise Social Tools. or social computing area, it’s not Microsoft’s fault. Actually, I argued a similar line in my January 2006 article entitled Whose Fault Is It When Collaboration Software Sucks (mainly about Lotus Notes). Pillar 5 (social engagement). Pillar 7 (collaboration auto-discovery).

2007 134

Internal and external community managers are not the same

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Social Software & Tools. Cognitive computing – BI – Big Data. & Social Business / Internal and external community managers are not the same. & Social Business. Social BPM & Case Management.

2013 71

NewsGator Offers Social Sites ™: A Comprehensive Enterprise Social Networking Suite | The AppGap

John Tropea - Delicious Community

So I was very pleased to see that they have greatly expanded their offering beyond RSS to a comprehensive suite of social networking tools. They continue to closely work with Microsoft and have already enhanced Social Sites to work well with SharePoint 2010.

E L S U A ~ A KM Blog by Luis Suarez » Blog Archive » IBM Drives Enterprise Adoption of Social Networks with New Enterprise Adaptability Practice

John Tropea - Delicious Social Network KM

Check out the article over at IBM Drives Enterprise Adoption of Social Networks with New Enterprise Adaptability Practice ! to start sharing their knowledge and collaborating with other knowledge workers. Social Networking - The Twitterverse Debates Changes, Changes, Changes.

2008 36

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 Most people now consider as an established fact that communities fill a gap in terms of knowledge exchange and capitalization and collaboration.

2011 61

E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez » Knowledge Management – Where Are the Bees?

John Tropea - Delicious Community

Well, I work with computers " (Yes, I know, I always start with that one liner. The Ultimate Conference Event Experience My Top 10 Reasons Why I Bought an iPad 2 POPULAR COMMENTS TAG CLOUD Forget Social Strategy, Think Social Philosophy: Hippie 2.0

2011 54

Will Adam Smith drive businesses in the future ? I'm doubtful. | Bertrand Duperrin's Notepad

John Tropea - Delicious Faciliatation

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” About “Socializing Business Processes”?

Which governance for your internal communities ? | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.”

Customer service : avoid being the victim of you social media success - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Social Software & Tools. Cognitive computing – BI – Big Data. You are here: Home / Customer Relationship & Marketing / Customer service : avoid being the victim of you social media success. & Social Business.

2013 69

So you love your customers.and you let others take care of them - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Social Software & Tools. Cognitive computing – BI – Big Data. That’s one of the impacts of social business in the relationships between a company and its ecosystem. Filed Under: Management & HR Tagged With: Communities , community management , community manager , customer relationship , customers , engagement , support. & Social Business. Social BPM & Case Management.

2013 28

E L S U A ~ A KM Blog by Luis Suarez » Blog Archive » Is Social Networking Good for the WorkPlace? - Something in the Water…

John Tropea - Delicious Social Network KM

E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez Home About Archives Links Photos Lifestream Is Social Networking Good for the WorkPlace? as it provides a good and comprehensive overview of the kind of impact that social software is having within the business world.

2007 36

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " APQC KM & Innovation 2007 - The Role of Knowledge Management in Innovation by Carla O'Dell - Part Deux

John Tropea - Delicious Community

Back then, I finished off mentioning how crucial and important the role of communities has been all along in helping boost collaboration and knowledge sharing amongst knowledge workers, which, as a result, would help drive innovation further. Collaboration is the fountain of innovation.

2007 36

Your community manager should be a professional. But in which field ? - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Social Software & Tools. Cognitive computing – BI – Big Data. Knowing social environments, the way they work and their rules seem to be a prerequisite. The social channel is a shared one and customer service is not its least use. percent want a social conversation and only 1.6 In short, he’s a social CRM by himself (what proves that the philosophy matters more than tools…).

2013 45

Don't tell my mum I'm a community manager, she believes I play piano in a brothel - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Social Software & Tools. Cognitive computing – BI – Big Data. Community Management is a “processus in processum” Filed Under: Management & HR Tagged With: Communities , community management , community manager , ecosystem , partnership , stakeholders , value creation. & Social Business. Social BPM & Case Management. Cognitive computing – BI – Big Data.

2013 45

33 things to know about those who make your online social spaces live | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Tags: community management

2010 50

Sorry but I'm not a member of your community - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Social Software & Tools. Cognitive computing – BI – Big Data. Finally, there’s no reason to throw out the baby with the bath water.There are true passionate people who want to share, help, support and collaborate for their own pleasure pleasure and, sometimes, to help their prefered brand. Related posts: Social is a substitute for quality and customers don’t care about you. Tag cloud.

2013 46

Is Facebook the future of call-centers ? The Air France KLM Switzerland case - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Social Software & Tools. Cognitive computing – BI – Big Data. I recently found this long and interesting video in which Alain Pezzoni from Air France KLM Switzerland talks about their social media strategy. The social channel, even if owned by the communication department, is shared by many processus (customer service, quality…) this department does not own but facilitate. & Social Business.

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " Culture Clash in Office 2.0 - Provoking the Change through Communities

John Tropea - Delicious Community

That is right, there may be a potential conflict, I am probably not going to deny it, but the thing is that as soon as one of the key components from the social computing world kicks in that conflict ceases to exist.

2007 36

Sometimes you need a community manager. Sometimes a manager is enough. | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Tags: community team

2006 41

Sorry, but I'm not a member

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.”

2010 60

Sometimes you need a community manager. Sometimes a manager is enough. | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” Tags: community teams group

2006 41

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " Blogging and Knowledge Communities - Is There a Connection?

John Tropea - Delicious Community

Technorati Tags: Communities of Practice , Communities , Knowledge Management , KM , KMBloggers , Jack Vinson , SIKMLeaders VN:F [1.0.9_379] please wait. Social Networking - The Twitterverse Debates Changes, Changes, Changes.

2007 36

Gilbane Group Blog: More on "engage and collaborate" vs. "command and control"

John Tropea - Delicious Collaboration

what will be lost or gained in the process of force-fitting the "engage and collaborate" functions and culture into the "command and control" of top-down IT directives?"

2007 36

E L S U A ~ A KM Blog " Blog Archive " Communities of Practice and Their Business Value

John Tropea - Delicious Community

Category: Collaboration , Communities , Knowledge Management , Social Computing Tags: 2 Comments » joitske says: September 30, 2006 at 2:19 pm Thanks for this! Social Networking - The Twitterverse Debates Changes, Changes, Changes.

2006 36

Network or proximity ? Where’s the value for businesses ? | Bertrand DUPERRIN's Notepad

John Tropea - Delicious Social Network KM

on Social networks : are companies looking for the ROI or something else Bertrand DUPERRIN on Will Evangelists turn into Evangalysts ? What perimeter for and enterprise social network Links for 02/22/2009 Welcome to the Enterprise 2.0 enterprise-social-software enterprise 2.0

2008 36

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " APQC KM & Innovation 2007 - Measuring the Impact of Knowledge Management

John Tropea - Delicious Community

And as time has gone by, and along with the advent of the social computing space within the KM arena it is not going to help much at all either. Category: Communities , Enterprise2.0 , IBM , Innovation , Knowledge Management , Knowledge Tools Tags: 1 Comment » Dennis D.

2007 36

How to get results through social networks | Bertrand DUPERRIN's Notepad

John Tropea - Delicious Social Network KM

Bertrand DUPERRIN’s Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.” The most interesting book I’ve read these last months is Driving Results Through Social Networks: How Top Organizations Leverage Networks for Performance and Growth. enterprise-social-software enterprise 2.0

2006 28

What Enterprise Social Networks Do Well: Produce Higher Quality Ideas " I'm Not Actually a Geek

John Tropea - Delicious Network

Where brokerage is social capital, there should be evidence of brokerage associated with good ideas, and vice versa. The sociogram below depicts a typical social network structure: There are essentially three nodes in this social network: A, B, C (+D).

Yahoo 42

Are you on the Bully watch? - networks, communities, crews

John Tropea - Delicious Community

They want to decide the social into three categories (Groups, Networks and Collectives) which could be broken into finer designations or aggregated, but I think they are distinct enough to help us sort out the hundreds of Web 2.0 Many of us find it useful to be able to classify clouds.

2007 36

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " Social Media Today - The Art and Science of Forming Successful Online Communities

John Tropea - Delicious Community

And I totally agree with that!) - [link] , to prove the point social networking is not just for the younger generations. Social Media Today - The Art and Science of Forming Successful Online Communities By Luis (tags: collaboration community) [.]

2007 36

E L S U A ~ A KM Blog by Luis Suarez " Blog Archive " Damaka - Experience the Joy of Communicating with a Twist

John Tropea - Delicious Collaboration

Perhaps at a later time I will share a couple of weblog entries on what that experience is like, specially with the latest client available and which brings the client a bit closer to the social computing realm. Social Networking - The Twitterverse Debates Changes, Changes, Changes.

2007 36

KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Social Network KM

We look forward to seeing you soon on your favorite social networking site! -->. Shaking Hands in a Social Networking World. The rise of social networking has led some to worry that it means the slow withdrawal from human interaction for all who participate. Just as other technology has enabled us to stay connected with others--think the phone--does social networking online spur our desire, perhaps even our need, to deepen those relationships with a little human interface?