Blog>> Users Demands for Collaboration Tools

Green Chameleon

We recently asked a number of business users what they require from collaboration tools within the company. The scope reached from communication tools, documents sharing, collaboration in teams, social networking and a personalized portal. half of the people we asked would require at least once per week to have offline access to the provided tools. What is your experience on how to make people use collaboration tools

Online Collaboration Tools by Robin Good | ZEEF

John Tropea - Delicious Collaboration

Online Collaboration Tools. Software tools, web apps and services for online collaboration. Collaboration Spaces. Instant Messaging. Collaborative Meeting Schedulers. Kanban Tool. Mindmapping Tools. Collaborative Writing. Team Messaging & Collaboration. Collaborative Visual Reviewing. collaboration tools web2.0 ZEEF works best with a modern browser. Browse Happy.

2015 61

Is SharePoint "Worth It" as a Collaboration Tool? - Joe Shepley

Michael Sampson - Currents

Joe Shepley, the VP and Practice Leader at Doculabs asks whether firms should be using SharePoint 2010 as their collaboration platform at all: " I’m in the middle of a series on SharePoint collaboration. In the first two posts, I focused on why SharePoint collaboration fails and how you can take steps to ensure that it succeeds. It's awesome to meet someone else who is willing to ask similar questions on the topic of using SharePoint for collaboration.

Thinking About How Real Workers Use New Collaboration Tools – the Ford Approach

Michael Sampson - Currents

Among other changes, he comments on the new approach Ford IT took with helping users understand how to make use of the various tools available to them in their work: Many IT departments have had to cut back on their help desk and user support in recent years and have ended up leaving users to their own devices — figuratively, and even literally in some cases. There are the traditional office productivity tools like instant messaging and email and [Microsoft] Office.

2014 120

A "Sop to the Millennials" - Don't Do New Collaboration Tools Just Because Younger Staff Want It

Michael Sampson - Currents

There are good and bad reasons for implementing new collaboration tools. Are you justifying new collaboration tools just because you think your young, emerging workforce expects it? We've all heard this rationale for implementing new collaboration tools-- tools such as instant messaging, mobile e-mail, Facebook-for-the-enterprise type tools like SharePoint or Jive, or Twitter-for-the-enterprise tools like Yammer.

2011 120

Collaboration tools

John Tropea - Delicious Collaboration

Engineers without Fears Tuesday, September 11, 2007 Collaboration tools James Robertson has been thinking about collaboration tools. As ever, James is practical & clear in his thinking and suggests a 5 phase model (0-4) for organisations thinking about collaboration. So here are the phases and my responses to them: Phase 0: Fragmentation As the usage of collaboration tools grows in an unmanaged and unconsidered way, so does the "fragmentation" of information.

A World Without Email - Year 2, Weeks 11 to 14 (Email as a Collaboration Tool? No, Thanks!)


People couldn’t find me online readily to engage through my usual various social software tools, more than anything else because of how incredibly busy those couple of days were with what I call meetings galore , which means people decided to send me an email instead.

Email 198

UC And ROI: Round2: IBM's Truth And Fiction Example

Collaborative Thinking

They typically use real-time collaboration tools that are included within their call center suites and/or CRM applications. You need to integrate on-hook/off-hook signaling, integrate with other customer response management tools (telephone, web, e-mail, IM, etc). IBM is correct that organizations should be looking at these tools - but incorrect that they should look at IBM and Sametime. Tags: Instant Messaging Unified Communications Web Conferencing

ROI 106

UC And ROI: IBM's Truth And Fiction Example

Collaborative Thinking

I caught a couple of blog posts on the IBM Keynote for UC ( Lotusphere Message: Yes There Is a UC ROI ) and then one on the Sametime blog (see below). Overall - I give IBM 3 Thumbs-Up and 5 Thumbs-Down: The ROI of Unified Communications & Collaboration. They typically use real-time collaboration tools that are included within their call center suites and/or CRM applications. Tags: Instant Messaging Unified Communications Web Conferencing

ROI 100

Anecdote: Why people don't use collaboration tools

John Tropea - Delicious Collaboration

Kennedy and the French Revolution » 16/06/07 | Why people dont use collaboration tools By Shawn. Filed in Collaboration. David Pollard offered for anyone on the net to join him is a joint collaboration project using Writely. Content volume kills collaboration tools.

2007 36

Establish a portfolio of collaboration tools

John Tropea - Delicious Collaboration

Step Two Designs Beyond The Idea Skip to content Home Blog About us Contact Us Home > articles > collaboration > Establish a portfolio of collaboration tools CMb 2007-19 Establish a portfolio of collaboration tools Written by James Robertson , published November 5th, 2007 Categorised under: articles , collaboration , enterprise 2.0 , intranets There is no one-size-fits-all solution for collaboration needs within an organisation.

2007 28

Engineers without Fears: collaboration tools: stags

John Tropea - Delicious Collaboration

Engineers without Fears Tuesday, April 15, 2008 collaboration tools: stags Ive been thinking about different collaboration tools for various groups recently and I was pondering on some of the different factors you need to consider and I came up with this (click to enlarge) : Lets take each of these in turn: Size - One thing to consider are the numbers of people who will be collaborating. Activities - When people collaboration, they need to do stuff.

Best Online Collaboration Tools 2008 - The Collaborative Map - Robin Good's Latest News

John Tropea - Delicious Collaboration

Best Online Collaboration Tools 2008 - The Collaborative Map The Best Online Collaboration Tools 2008, Collaborative Map is a live editable map of over 150 of the best free and low-cost online collaboration tools available, picked and selected by passionate users like you and me. It now lists over 150 live online collaboration tools in 13 different categories. From collaborative highlighting, to annotating.

2008 28

Aligning Collaboration with Business Processes

Portals and KM

Forrester recently issued a new report, The State Of Collaboration Software Implementations: 2011 by TJ Keitt with Matthew Brown and Joseph Dang. The tipping point for gaining benefits related to flexible working styles is after a business deploys four or five collaboration technologies.

2011 198

IBM Enables Cloud-based Social Business for Government

Portals and KM

IBM introduced a new set of social collaboration offerings on t he IBM Federal Community Cloud. The services include the industry's broadest capabilities for social software such as wikis, micro-blogs, staff profiles, instant messaging, web conferencing, messaging and collaboration, and email.   Communities allow people to exchange and share information with others through a web browser, instant messaging, or email software.

Cloud 151

Email Usage Down and Social Networking Up in 2010

Portals and KM

  The Nielsen Company provides research that indicates Americans spend a third their online time (36 percent) communicating and networking across social networks, blogs, personal email and instant messaging. Does this switch to social media tools transfer to action within the enterprise? I have heard from some sources that email is starting to be replaced by social collaboration tools (see my last two posts: What Social Media and Enterprise 2.0

2011 133

Jon Mell on a "Day without Email"

Michael Sampson - Currents

In fact, it appeared that good things came to him as a result: " Our email system is fully integrated with instant messaging, so when I received an email most often the person who sent it was still on line, so my first reaction was to simply right click and responded through our chat system. 24 hours without email has left Jon a changed man - " Now my email is back – but it’s going to be the last collaboration tool I reach for, rather than the first. ".

Email 109

Moving Beyond “Collaboration” Meaning Video and Calling: Cisco Partners with Jive

Michael Sampson - Currents

When I first wrote the Seven Pillars of IT-Enabled Team Productivity (in 2005), I focused on the needs of collaborative teams from technology. Interestingly, while there was a role in my framework for presence and instant messaging (Pillar 5), and real-time screen sharing for co-authoring / co-editing (Pillar 2), there was not a distinct pillar for video meetings and other types of real-time interaction. to deliver the best in enterprise social collaboration to our customers.

2014 147

Adoption Strategies for Unified Communications

Michael Sampson - Currents

This included reading the literature on adoption activities for deployments of UC, interviewing organizations on the strategies they used to introduce new tools such as Microsoft Lync and IBM Sametime, and presenting the adoption strategies workshop in Europe with a UC emphasis. First, that the term “adoption” is generally used to refer to the purchase or acquisition decision for UC, not the use of strategies to drive the effective use of UC tools.

2015 135

News Updates (February 5, 2009)

Michael Sampson - Currents

Thomson Reuters launched RM Interchange, a new instant messaging hub to support interoperability between vendor products. " RM Interchange is the world’s first global instant messaging hub which connects users of Cisco's Jabber XCP, IBM's Same Time, Microsoft's LCS/OCS and Thomson Reuters' RM – both easily and cost effectively. Among other things, there are new collaboration capabilities , such as persistent instant messaging and desktop sharing.

2009 89

Defining Collaboration: Collaboration as a "Technology" (Sense 2)

Michael Sampson - Currents

What is "collaboration"? The question is frequently asked, and in common definitions collaboration is painted as a particular type of human behavior, and includes no reference to technology. In this post, let's tackle the collaboration and technology issue.

2010 178

Being Email Free - Atos Origin Sets a Goal

Michael Sampson - Currents

Atos Origin staff will instead be encouraged to use instant messaging, social networks, shared internet and intranet sites, blogs and good old fashioned face-to-face meetings to communicate. If you merely shift email traffic to new collaboration tools, instead of spending 20 hours a week reading and writing emails, you'll spend 20 hours a week reading and writing stuff in other systems. Enterprise Collaboration

Goals 149

News Updates (December 14, 2009)

Michael Sampson - Currents acquired GroupSwim, a maker of community and organizational collaboration tools. Consumer instant messaging is used by 71%, with 29% of IT approving. Enterprise instant messaging is used by 61%, with 39% approving. GroupSwim to Salesforce. According to the GroupSwim site, existing users still have access “during this transition” but GroupSwim is not accepting any new registrations.

2009 98

Forrester on Real-Time Collaboration

Portals and KM

Forrester's Ted Schadier, with Matthew Brown and Sara Burnes, adds to the discussion on why enterprise collaboration tool use will grow in his report, Distributed Teams Need Real-Time Collaboration Tools. He summaries the report as follows, "To get work done, distributed and B2B teams need real-time collaboration tools that replicate the power and experience of face-to-face meetings and support "pervasive" interactions. Collaboration Platform. 

2008 100

Novell Pulse Brings Real-time Collaboration to Enterprise 2.0

Portals and KM

Novell’s latest collaboration offering, Pulse, provides a real-time collaboration environment for the enterprise that brings  authoring, communication and social messaging together in a single secure solution.   It draws on instant messaging, document sharing, social connections, real-time co-editing and enterprise controls. A single interface allows users to see, sort, filter and send direct messages, blog postings and group feeds from one place.

2010 141

Collaborating Externally with Your Customers: The Final Frontier of Enterprise 2.0


10 years later one keeps hearing that very same inhibitor (Or excuse, who knows), when trying to collaborate and share their knowledge with external parties. Thus both email and IM still remain *the* main collaboration tools suite as back then.

2010 207

Open Business – From Document-Centric to People-Centric Collaboration


He said that the presentations are becoming a de-personalized knowledge transfer tool, supposed to be used without seeing or listening to the presenter. Lately, I have been thinking quite a bit around the topic of Social / Open Business Transformation.

2013 256

7 Things You Should Know About Backchannel Communication


The thing is that nowadays (Whether using IM tools, Twitter, Meeting Rooms, whatever) I just can’t live without those backchannel chats, whether I’m attending a team conference call, a virtual event (Seminars, webinars, workshops, presentations, conference events, lectures, etc.

Luis Suarez’s E-Mail Liberation – An Inspiration to the Rest of Us

Green Chameleon

He is "just saying that it needs to be re-purposed and used for what it was meant to be in the first place: A communication tool for one on one conversations of a sensitive, private or confidential nature. Now they are getting more into using the tool and posting things themselves.Â

2008 130

Document Co-Authoring - Recent News (Wednesday, May 5)

Michael Sampson - Currents

TextFlow is a " visual management tool to compare and merge document versions ", says Nordic River. This professional text management tool provides business users with the means to compare and merge document versions, showing which changes have been made by whom, so users can decide which input to choose, refuse or archive for later use. You can invite your friends and colleagues to collaborate on the note.

News Updates (April 27, 2009)

Michael Sampson - Currents

Evan shares some thoughts about the link between collaboration and sustainability, based on a recent Fortune summit in CA. Collaboration connects us with a broader ecosystem that creates value for our businesses and also—in a broader sense—for the planet. Wikis in the Enterprise.

2009 116 Expands Its Social Email Offering to Include Lotus Notes

Portals and KM

provides a cross-platform suite of enterprise collaboration products designed to boost user adoption of dominant enterprise collaboration tools. Provides Social Email to Help Drive Enterprise Collaboration Adoption ).

News Updates (May 7, 2009)

Michael Sampson - Currents

Oracle released Beehive, its new enterprise collaboration platform. Oracle Beehive delivers a range of collaboration tools including email, calendar, team workspaces, conferencing, and instant messaging on a single, standards-based platform. With the enhancements, organizations using Oracle Beehive can establish more efficient communication channels to enable easier collaboration and improve individual and team productivity. Open Text Acquires Vignette.

2009 89

News Updates (February 12, 2010)

Michael Sampson - Currents

Microsoft announced details of Office for Mac 2011, with plans for better compatibility with Windows, improved collaboration tools, and a better UI. On document collaboration: " Those online tools will allow users to collaborate on documents with other Windows and Mac Office users in real time, much as you can in Google Docs now. The paragraphs your collaborators are working on will be locked out until they're done. Tools Reduce Product Lead Times.

2010 104

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Social software enables people to rendezvous, connect or collaborate through computer-mediated communication and to form online communities. emerged, the collaboration market was pretty stable from a technology viewpoint. While people used e-mail to collaborate, technically e-mail was considered a messaging tool. Collaboration technologies included discussion forums, web conferencing, and virtual workspaces.

2012 168

The Man Who Should Have Used Lotus Connections – Innovate or Die


After all, it has been a few weeks since the last time I talked about him and his discovery of the immense power behind participating actively in online communities in order to reach to fellow knowledge workers to share your own knowledge and collaborate on a common topic.

Lotus 141

Collaboration Is More Important Than Ever – 3 Barriers To Adoption


Last Friday, my good friend Jack Vinson put together a rather good blog post where he was reminding us all how crucial collaboration has become for all businesses and knowledge workers out there. So why is it that we are not that good at collaborating then, in the first place?

2010 264

Twitter in the Workplace

Collaborative Thinking

It is very likely that use of consumer tools like Twitter will be treated as organizations handled public instant messaging tools. If you block consumer IM tools, then you probably probably block Twitter (as best you can). If you use these tools to represent your employer, then expect the employer to set guidelines. That's why there is a market for enterprise versions of social messaging tools.

Enterprise Micro-Messaging: Standalone or Integrated with Comprehensive Collaboration Platform? Or Both?

Portals and KM

Here is a post on the collaboration platforms that are integrating micro-messaging. I have dropped the names and the names of companies (to protect the innocent) and vendors as this is a general discussion that goes beyond individual tools. First Commenter : “We’re really interested in using (micro-messaging tool) and have a few people on it already. Third Commenter: “There is a powerful analogy with Instant Messaging here.

News Updates (October 28, 2009)

Michael Sampson - Currents

Gartner on Collaboration in 2013. Gartner is projecting a transition by 2013 from document-centered to Web 2.0-style collaboration at work. While retaining secondary support for documents, 80 per cent of enterprise collaboration platforms will primarily be based on browser-based Web 2.0 As wiki-like collaboration techniques mature and gain more acceptance, Web 2.0 OfficeMedium is a web-based collaboration and intranet tool.

2009 109

Social Business Begins by Unleashing Your Business Talent


the huge amount of hidden talent of your workforce by empowering them to make best use of social software tools! to then move into Fringe in 2001 (Profiles), just as IBM Community Tools (a.k.a. Proving Collaboration Works At 3M. Collaboration Communities Enterprise2.0

2011 214

News Updates (September 9, 2009)

Michael Sampson - Currents

Collaborative Spaces and Departing Members. What's your strategy for dealing with securing access to your firm's collaboration spaces when someone leaves? Different tools handle it in different ways, eg, " LiquidPlanner lets you immediately “disconnect” a user from the collaborative workspace if they leave the team, so a former employee can no longer log in to view or modify the team’s project information. Facilitating Technology-Based Collaboration.

2009 109

Social Business in 2013 – A Challenge


that social tools are just meant to be utilised for personal use, outside of work; whether it’s because knowledge workers do not want to mix personal / private AND work as part of the same entity (Themselves!) Collaboration Communities Enterprise2.0

2013 227