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Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

John Tropea - Delicious Community

Hootsuite salutes Community Managers Five essential tools for CMs Conversocial has a relevant CM interview I just learned Bolivia had an event , see the FB page, pics here and here. Community Manager Appreciation Day, 2011 View more presentations from Connie Bensen.

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List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Awareness builds these features into complete communities for companies, or customers use the Awareness API and widgets to integrate Web 2.0

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Understanding the difference between Forums, Blogs, and Social Networks

John Tropea - Delicious Social Network

In both cases, you can browse the exhibits (profiles), listen to and comment on presentations (blogs), and strike up or contribute to discussions (forums).

The Four Tenets of the Community Manager

John Tropea - Delicious Community

4) Gathers Community Input for Future Product and Services Perhaps the most strategic of all tenets, community managers are responsible for gathering the requirements of the community in a responsible way and presenting it to product teams.

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Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community