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Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

John Tropea - Delicious Community

Hootsuite salutes Community Managers Five essential tools for CMs Conversocial has a relevant CM interview I just learned Bolivia had an event , see the FB page, pics here and here. Cisco salutes CMs with this graphic, lasso time.

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The Four Tenets of the Community Manager

John Tropea - Delicious Community

Moderation is about leadership, and positive leadership leads to positive culture.

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Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

jeremiah_owyang January 11th, 2009 9:08 am Corey Agreed, how vendors react to good and bad news is an important indicator of what type of customer experience you may receive–culture lives out on the web as a representation of what lies within.

Video and Debate: Who really owns the Community?

John Tropea - Delicious Community

Although an ideal(ist) scenario would be for the company culture to be such that “those who travel together&# really do. Hence the attraction of using social media of all forms, to change culture and over time, change the company brand.

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