Don’t Underestimate the Value of Your Community Managers

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2012 113

How Procter & Gamble Got Employees to Use Social Networking at Work - CIO.com - Business Technology Leadership

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CIO 7

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IBM SJ 46-4 | A model for CIO-led innovation

John Tropea - Delicious Collaboration

Azua The CIO (chief information officer) organization at IBM has adopted the idea of a participatory Web and is engaged in leveraging employee talent to address the persistent information technology challenges facing global enterprises. In this paper we describe this model of innovation and illustrate our experience in four case studies. The process of collaborative innovation was taking hold within IBM, and the CIO office played a leading role.

Community Managers: What They Do, Why You Need Them -- InformationWeek

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Home News Blogs Video Slideshows RSS Feeds Subscribe Newsletters Events Digital Library Software Security Hardware Mobility Windows Internet Global CIO Government Healthcare SMB Personal Tech Cloud ?

2011 21

What Makes A Successful Community Manager? - The BrainYard - InformationWeek

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This paper is an introduction to Enterprise 2.0 This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships. MORE WHITE PAPERS >> VIDEO GALLERY. CIOs & IT Professionals. InformationWeek Global CIO. Reprints TechWeb Digital Library / White Papers TechWeb Events Calendar TechWeb.com.

Three Big Benefits of Social Software | Blogs | ITBusinessEdge.com

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ITBusinessEdge Newsletters Welcome, Guest Log In | Register Home Topics Resource Centers Blogs News Knowledge Network White Papers Premium Tools Events Blogs : Ann All Business of Tech Alignment, staffing and culture are often more critical than software and apps About this Blogger RSS | Next > Subscribe Sign up now and get the best business technology insights direct to your inbox.

Using social software to reinvent the customer relationship | Enterprise Web 2.0 | ZDNet.com

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On mySimon: Top Deals on Car Speakers And Subwoofers BNET Business Network: BNET TechRepublic ZDNet ZDNet Members login Newsletters Site Assistance RSS Feeds Home News & Blogs Videos White Papers Downloads Reviews Popular Enterprise Web 2.0

The social process | Web 2.0 and business process management

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Visitors to the White House website could vote for the topic they thought warranted discussion, and the topics with the most votes were addressed. Already, the impact on the organisational dynamics within the company is beginning to manifest itself, according to CIO Toby Redshaw. “With ‘white collar’ processes, the very reason you have human beings doing them is that you cannot standardise those inputs and outputs.”

KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Social Network KM

I also dont have any doubt that they will not drive as much change as Don (and his co-author Anthony Williamson as quoted in a CIO Insight article ) apparently believe they will. Bookstore Check out our Reports, White Papers and Case Studies at the APQC Bookstore. Knowledge Board ActKM Forum The KNOW Network KMPro InsiderKnowledge KMWorld CIO-KM. KMEdge. KM Edge: Where the best in Knowledge Management come together. APQC knowledge management km best practices. Sign In.

Best Practice and the Wiki Big Brain - An MBA Class Case Study

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Another version of the story is published at CIO Today. Home Page Products Features Technology Requirements Traction Reviews White Papers TeamPage 4.0 Customers Customer Stories Customers in the News Company Careers Team Partners Board Investors Advisors Contact Us Offices Directions News Press Traction Reviews Customers in the News Analyst Corner White Papers Blog Greg Lloyd Jordan Frank Traction ® is a Registered Trademark of Traction Software, Inc.

Building a collaboration workplace

John Tropea - Delicious Collaboration

Our white paper on collaboration is now available. It was a pleasure working with Mark and Nancy White on this one. Once again, very good white paper. Posted by: Nancy White at April 24, 2008 9:04 AM Thank you Shawn.

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Lockheed Martin Launches Open-Source Social Networking Project - Application Development from eWeek

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Jumping Into Tibbr Social Collaboration With Both Feet - The BrainYard - InformationWeek

John Tropea - Delicious Social Network KM

This paper is an introduction to Enterprise 2.0 This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships. MORE WHITE PAPERS >> VIDEO GALLERY. CIOs & IT Professionals. InformationWeek Global CIO. Reprints TechWeb Digital Library / White Papers TechWeb Events Calendar TechWeb.com. COMMENTARY. WHITEPAPERS. SLIDESHOWS.

Cheater or Collaborator?

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Social Software Is Not Enough - The BrainYard - InformationWeek

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This paper is an introduction to Enterprise 2.0 This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships. MORE WHITE PAPERS >> VIDEO GALLERY. CIOs & IT Professionals. InformationWeek Global CIO. Reprints TechWeb Digital Library / White Papers TechWeb Events Calendar TechWeb.com.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

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Social Networking goes mainstream I was recently asked by a buddy to name off some social networking platforms that could be branded or changed as needed (that’s where that term ‘white label’ has come from). Kick Apps White label hosted version.

2007 20

When online communities go to work | Enterprise Web 2.0 | ZDNet.com

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The new employee connection: Social networking behind the firewall - Computerworld

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); Home News Blogs White Papers Newsletters IT Careers News Blogs IT Blogwatch Shark Tank Topics Business Intelligence Careers Development E-Business & Web 2.0 ITwhitepapers.com - Access thousands of white papers on 300+ technical topics. Emerging Technology Government & Regulation Hardware Internet IT Management Mobile & Wireless Networking Security Servers & Data Center SOA & Web Services Software Storage Shark Bait Back In The Day Boss Ahoy!

Are Collaboration Killers Roaming Your Halls? - The BrainYard - InformationWeek

John Tropea - Delicious Collaboration

This paper is an introduction to Enterprise 2.0 This paper presents the foundational components of Social CRM and lays the groundwork required for your company to build and maintain long and valuable customer relationships. MORE WHITE PAPERS >> VIDEO GALLERY. CIOs & IT Professionals. InformationWeek Global CIO. Reprints TechWeb Digital Library / White Papers TechWeb Events Calendar TechWeb.com.

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

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Members Log In Newsletters Site Assistance RSS Feeds Home News & Blogs Videos White Papers Downloads Reviews Popular Enterprise Web 2.0 On CBSSports.com: Hottie Hall Of Fame ?

Portals and KM: eProject – Enterprise 2.0 Collaborative Business Applications

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Portals and KM This blog shares ideas and hopes to generate discussion on enterprise 2.0, business blogs, web 2.0 and knowledge management to provide value to organizations through practical applications.

The burnout risks for E2.0 community managers | Irregular Enterprise | ZDNet.com

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On mySimon: Sale Prices on Nintendo Wii Games BNET Business Network: BNET TechRepublic ZDNet ZDNet Members login Newsletters Site Assistance RSS Feeds Home News & Blogs Videos White Papers Downloads Reviews Popular Irregular Enterprise Dennis Howlett Get Irregular Enterprise via: Mobile RSS Email Alerts Bios: Dennis’s Bio September 29th, 2009 The burnout risks for E2.0

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | Enterprise Web 2.0 | ZDNet.com

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On TechRepublic: Weirdest error messages of all time BNET Business Network: BNET TechRepublic ZDNet ZDNet Members login Newsletters Site Assistance RSS Feeds Home News & Blogs Videos White Papers Downloads Reviews Popular Enterprise Web 2.0 Sponsored White Papers, Webcasts, and Downloads Finally, an easier way for Small and Mid-Sized Companies to Run Their Business Applications: IBM Smart Business IBM From the PC to the Internet to every piece of hardware and software in.

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

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The dearth of hard ROI metrics should give CIOs pause. Social bookmarks, for example, let people share links to a content source  a Web page, blog, white paper, etc. Click here for our mobile site About Us Join | Login | Home Reports ThinkerNet News Boards Video Webinars Clans Search Most Recent Comment "Great article. There is a very simple means to calculate ROI.

Ten leading platforms for creating online communities | Enterprise Web 2.0 | ZDNet.com

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Members Log In Newsletters Site Assistance RSS Feeds Home News & Blogs Videos White Papers Downloads Reviews Popular Enterprise Web 2.0 OneSite - White label, on-demand social network and community. Strategy That Every CTO and CIO Should Know Over the last year Ive worked with organizations around the world that are attempting to grapple with Web 2.0

Portals and KM: illumio – a Smart Content Filter that also offers Enhanced Collaboration and Content Sharing

John Tropea - Delicious Community

Portals and KM This blog shares ideas and hopes to generate discussion on enterprise 2.0, business blogs, web 2.0 and knowledge management to provide value to organizations through practical applications.

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

John Tropea - Delicious Social Network KM

The dearth of hard ROI metrics should give CIOs pause. Social bookmarks, for example, let people share links to a content source  a Web page, blog, white paper, etc. Click here for our mobile site About Us Join | Login | Home Reports ThinkerNet News Boards Video Webinars Clans Search Most Recent Comment "Great article. There is a very simple means to calculate ROI.

Enterprise 2.0 = Emergence Software | innovation Creators

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is “ IT without the CIO ”. How many times have we heard that users don’t know what they want until they see something, and I know I often ask a user to draw out what they want on a piece of paper or a whiteboard so I can see their point of view. It seems like you think users don’t need a CIO and that they can do just fine developing their own applications – given the right tools. I think the CIO job is safe for a good few years yet though.