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Is the CIOs More Important Than CEOs in Driving Business Transformation?

Portals and KM

Forrester recently concluded that the CIO was more important. As we read this news, we should keep in mind that Forrester is a primarily a technology analyst firm whose major buyers are CIOs and those in their staff. This collaboration needs to be modeled by the c-suite

2013 190

My Notes from the 2011 MIT Sloan CIO Symposium: Enterprise Analytics = Business Values

Portals and KM

Here are more of my notes from the MIT Sloan CIO Symposium: Enterprise Analytics = Business Values. Brad Peterson , CIO, Charles Schwab, Sid Probstein , CTO, Attivio, and Renée Romano Nocker , Director of Technology Product Marketing, SAS.

2011 141

IBM SJ 46-4 | A model for CIO-led innovation

John Tropea - Delicious Collaboration

Azua The CIO (chief information officer) organization at IBM has adopted the idea of a participatory Web and is engaged in leveraging employee talent to address the persistent information technology challenges facing global enterprises. A series of unique open conversations among employees resulted in a new approach to collaborative innovation. In this paper we describe this model of innovation and illustrate our experience in four case studies.

2007 28

Federal CIO Council Seeks to Advance Trustworthy Social Media

Influence

and around the world, many organizations (especially ones with Enterprise IT Departments) harbor serious reservations with respect to workplace use of external social networking sites by employees: Deloitte : 6th Annual Global Security Survey found that 53% of its respondent businesses (i.e. Sophos : Two-thirds of systems administrators worried that employees are sharing too much information on social networking sites and threatening the security of corporate systems.

CIO 49

Herding the Smart Cats: Successful IT Change Leadership

Partnering Resources

One organization, a former client, succeeded in herding a group of smart cats—technologists—to implement software engineering best practices by adopting the Capability Maturity Model (CMM). It took the CIO some time to gain their support. Employee Engagement.

2012 202

Notes from the Opening General Session at IBM Connect 2013

Michael Sampson - Currents

Getting smarter - for employee engagement, and customer experience. - Releasing a new adoption model - with top 10 strategies. new adoption services - (a) social business adoption model, (b) social business adoption exhibition, and (c) customer council & adoption strategies. Gerd Friedrich, CIO, Bosch. approach - technology & consulting (chose IBM Connections), guidelines for employees about what to do, leadership and change support, and organization. -

2013 141

2016 – The Year I Went Mobile Only with My iPad Pro

Elsua

It’s been my old time favourite computing device to get work done, even when I was a salaried employee at IBM. From my user experience with other iPad models in the recent past, I knew I’d need to buy the Smart Keyboard , so I did purchase one.

2016 130

Online Community Expert Interview: Rawn Shah, IBM

Online Community Report

Within the 400,000 or so employees in IBM, there are several thousand communities of various combinations of users. There is no hard communications firewall or who is allowed to speak but we do have official blogs and sources, and social computing guidelines for all other employees.

Online Community Expert Interview: Rawn Shah, IBM

Online Community Report

Within the 400,000 or so employees in IBM, there are several thousand communities of various combinations of users. There is no hard communications firewall or who is allowed to speak but we do have official blogs and sources, and social computing guidelines for all other employees.

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Small World Labs “Small World Labs provides the design, implementation, and hosting services for your online social or professional network.&# Join the thousands of GroupSwim customers helping their businesses collaborate and connect with their customers and employees today.

2008 55

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

John Tropea - Delicious Social Network KM

But when companies provide them to employees, theyre often going on little more than a gut instinct that these applications will be good for business. Its The dearth of hard ROI metrics should give CIOs pause. But at the same time, business leaders fear falling behind the technology curve, which is when employees start finding their own solutions. About 2,000 of its 2,700 employees were using some kind of public social networking tool.

HR Magazine - Exclusive: Google research heralds arrival of the human systems director

John Tropea - Delicious Collaboration

Employee benefits. By 2020 the workplace will be transformed by the sharing and development of ideas, according to a study of 3,500 employees, 100 HR managers and 100 IT managers across the UK, France, Germany, the US and Japan, conducted by the Future Foundation on behalf of Google. "It In the UK employees who are given the opportunity to collaborate at work are nearly twice as likely to have contributed new ideas to their companies. Features. HR TV. Blogs. About. Contact.

2011 34

The social process | Web 2.0 and business process management

John Tropea - Delicious Social Network KM

Already, the impact on the organisational dynamics within the company is beginning to manifest itself, according to CIO Toby Redshaw. “Another example,” he adds, “is a team of employees across a region that got themselves together to build a ‘smart space’ around ideas to eliminate waste and save money. That does suggest a very different way of designing and executing business processes.”

Using social software to reinvent the customer relationship | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

In particular, Social CRM has recently come into its own as a leading model for this transformation. My sense is that Social CRM will be a more predictable, reliable model for applying Web 2.0 to customer relationships using many of the strengths of the community model.

Internet Evolution - The Big Report - Can Enterprise Social Networking Pay Off?

John Tropea - Delicious Social Network KM

But when companies provide them to employees, theyre often going on little more than a gut instinct that these applications will be good for business. Its The dearth of hard ROI metrics should give CIOs pause. But at the same time, business leaders fear falling behind the technology curve, which is when employees start finding their own solutions. About 2,000 of its 2,700 employees were using some kind of public social networking tool.

2009 57

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Many communities struggle for a while until they catch their stride when they reach the right participants, or offer the right means of engagement such as using a different model such as a social network instead of discussion forums (or vice versa.) Designed for bold living.

The FASTForward Blog » Serena has Adopted Facebook as Their Intranet: Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

A few weeks ago I wrote a post, It is Time for Facebook Fridays: A Idea that Should Spread , that briefly mentioned Serena Software’s policy of allowing employees one hour of personal time during the workweek to spend on their Facebook profiles and connect with co-workers, customers, family and friends. René explained that the firm is just over 800 employees but is still globally based (operations in 18 countries) with 35% of their employees working virtually.

2007 38

The Second Leg Of The Social Business Stool - The BrainYard - InformationWeek

John Tropea - Delicious Community

Its the transition from a parental perspective of management to a partnership model. posted on October 06, 2011 11:55:56 AM 10 Key Steve Jobs Moments and Innovations "Truly are marketing and design genius.as InfoSys was at E2 Boston 2011 and TechWeb Chief Content Officer David Berlind caught up with the company to get a demo of iEngage; a modular social platform that offers different contexts for different constituencies (employees, customers, etc.).

2011 31

Facilitating Networking

John Tropea - Delicious Social Network KM

Design Thinking , Barriers , Enterprise 2.0 , Facebook , Social Networking This is in response to a comment from my colleague, Bill Ives, who asked for my thoughts as to the potential shakeout of social networking tools in the Enterprise. Bill has previously reported both on a major software developer, Serena, which has adopted Facebook to REPLACE their intranet (supporting 800 employees — the numbers can matter here) and WorkBook. Business Model 2.0

Enterprise 2.0 = Emergence Software | innovation Creators

John Tropea - Delicious Faciliatation

is “ IT without the CIO ”. is the synergy of a new set of technologies, development models and delivery methods that are used to develop business software and deliver it to users.&# Most of these regulations deal with privacy or transparency or accountability for our employees’ actions. Itensil takes the Wiki thing one step further, but letting end users design formal processes on top of the Wiki. I think the CIO job is safe for a good few years yet though.

When online communities go to work | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

While debate still occurs about whether consumer social networking is an effective model for how we should run our organizations in the future, one under-appreciated online phenomenon has been quietly and steadily remaking the very notion of business itself.

The AppGap » » Socialcast Brings Twitter Style Functionality into the Enterprise: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

It is set up to be used on the broader web and does not have features that appeal to CIOs and make it effective within an organization. At this point, Socialcast made another move, from social networking, a crowded field, to enterprise social messaging on the Twitter model.

2008 42

Ten leading platforms for creating online communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

LDAP Live ID openid Lightweight Service Models Mashups Enterprise Mashups Situational Software Network Effects Open APIs Products Rich Internet Applications (RIA) Ajax SaaS SOA Business Process Management Global SOA Governance Orchestration Web-Oriented Architecture (WOA) WS-* Social Computing Social Software Community Customer Community Grassroots Community Social Media Social Networking Tolerance Continuum Web 2.0

Implementing the Cisco Collaboration Framework

John Tropea - Delicious Collaboration

every employee across the globe. model. and expertise is shared among employees, partners, and their communities. Younger employees—especially Generation. Y, employees now in their twenties—and. stored” within employees, partners, customers, and even the broader public (which might. and expertise is shared among employees, customers and partners. operational models. Y employees). If employees do not actively use the tools, then.

IBM Drives Enterprise Adoption of Social Networks with New Enterprise Adaptability Practice

John Tropea - Delicious Social Network KM

Practice Reviews Technology/Leaders The Enterprise Tags Architecture CEO China CIO CTO CMO Collaboration Culture Customer Experience Development Digital Hollywood E-Business Economics Economy Empowerment Enterprise Enterprise 2.0

2008 36

Worklight Enters the Enterprise Facebook Market

John Tropea - Delicious Social Network KM

software platform currently in use by Global 500 companies, allows employees to interact with their colleagues using the hugely popular Facebook service, while eliminating the security issues that have constantly dogged organizations looking to leverage and embrace the social networking revolution.” Business Model 2.0 Design Thinking 3.0 Worklight Enters the Enterprise Facebook Market by Bill Ives December 20, 2007 at 11:40 am · Filed under Enterprise 2.0

Competitive advantage from better interactions

John Tropea - Delicious Collaboration

Manyika In This Article Exhibit 1: More jobs require tacit interactions Exhibit 2: Performance varies for the highly tacit For many employees today, collaborative, complex problem solving is the essence of their work. Many employees engage in activities of this kind to some extent; production workers at Toyota Motor, for instance, collaborate continually with engineers and managers to find new ways of reducing costs and solving quality problems.

KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Social Network KM

One theme that emerged from these conversations is the pervasive struggle to promote knowledge sharing among various generations of employees. are designed to help you connect with one another and share knowledge and expertise. I also dont have any doubt that they will not drive as much change as Don (and his co-author Anthony Williamson as quoted in a CIO Insight article ) apparently believe they will. Boris Jaeger commented on KM Maturity Model : As my rese. KMEdge.

The Social Organization: Do Enterprises Have the Patience to Develop Communities?

John Tropea - Delicious Community

Hi Rachel, Great points in your post; Ive been pondering a lot recently the fact that a group of employees is a community whether organized and/or given software to collaborate in or not. Networks are the canonical model of human social interaction.

2008 39

Facebook as a Corporate Portal Platform

John Tropea - Delicious Social Network KM

I think the minute a central authority gets behind it — and instinctively mandates some available MOBIG (Microsoft/Oracle/BEA/IBM/Google) software because it happened to be familiar or free — is the minute the system will lose its appeal to rank-and-file employees.&# In the end, the result should accomplish what I normally champion, but Tony did a great job: Start by institutionalizing an attitude that says, “how can we help our employees be more effective?&#

illumio – a Smart Content and Request Filter for Enterprise 2.0

John Tropea - Delicious Community

It proposes new connections between employees in response to a request created by an employee facing a particular work situation. It is up to the employees receiving requests whether they accept the proposed connections or allow their profile to be public within the enterprise. space, they wanted provide a tool that addresses individual employee issues and they wanted to make use of their opt-in capabilities. Business Model 2.0 Design Thinking 3.0

2007 28

The FASTForward Blog » Why the Future of Corporate Computing is ‘Informal’ : Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

Design Thinking , Barriers , Enterprise 2.0 , Enterprise Software , Facebook , IT Department , Information Management , Messy World , Social Computing , Web 2.0 Designed through elaborate, top-down processes, these so-called enterprise applications usually end up as rigid, cumbersome systems that are disconnected from the everyday jobs of workers.&# Business Model 2.0 Design Thinking 3.0

2007 28