Mapping Systemic Change Processes

Networking Action

Joe Hsueh is a GOLDEN Ecosystems Labs Steward along with me, who works on large system change issues by applying system dynamics modeling. Drawing from these experiences, he has developed a system dynamics map that describes generic systemic change processes … Blog Change

2014 13

When Context Transcends Change Management


What if everything we have been told about Change Management over the course of the last few decades was all just … plain wrong? What if research keeps telling us, over and over again, how ’ most change efforts fail ’ ? Do we still think that organisations can change?

2016 70

Trending Sources

Newsgator Integrates Social Software into Core Work Process

Portals and KM

Now it is moving beyond SharePoint to reach other work processes. When asked how can NewsGator make social more useful, they were told to integrate it into work processes. The real benefits come when it impacts work processes. This requires changes in the way work is done.

Change Leadership Challenge 3: Embedding Change

Partnering Resources

This is the third in a series of posts about change leadership. Embed your change in to the fabric of your organization. Unfortunately, employees have enough negative experiences with aborted initiatives to be cautious when leaders hype a new change. Change Navigation Leadershi

2014 67

Group Process Design Principles in Times of Turbulance

Full Circle Associates

From the Wikipedia article: Transcending paradigms may go beyond challenging fundamental assumptions, into the realm of changing the values and priorities that lead to the assumptions, and being able to choose among value sets at will. Ready for a thinking ramble?

2017 25

Change Leadership Challenge 5: Use Networks for Change

Partnering Resources

This is the fifth in a series of posts about change leadership. Previous posts covered active, committed leadership , building a compelling business case , embedding change , and meaningful employee participation. “I’ll Unfortunately, too many organizations assume that formal communication processes work, when in reality people use networks to get information. Covert influencers can make or break a change process. Image from

2014 52

Sub-Sahara Lessons on Multi-Stakeholder Processes

Networking Action

About 30 people from 10 countries met last week in Johannesburg for a couple of days to share lessons about “multi-stakeholder processes for systemic change” (MSP4Change), take stock of the state of capacity and think about how to significantly enhance … Net Dev

2012 35

Change Leadership Challenge 1: Active, Committed Leadership

Partnering Resources

This is the first in a series of posts about change leadership. Today’s executives have a great responsibility to enact change. Staying competitive in business requires implementing new technologies, improving processes, reducing costs, and enabling innovation.

2013 69

Change Leadership Checklist

Partnering Resources

Change Leadership Checklist. It’s a holiday week in the US so, for this blog post, here’s a gift: a downloadable checklist to help you think through your next change effort. Change leaders need to answer key questions in each phase before moving on to the next.

Change Leadership Challenge 2: Compelling Business Case

Partnering Resources

This is the second in a series of posts about change leadership. What motivates you to change? Too often, leaders introduce the rationale for their change efforts in murky terms like, “It will help improve our bottom line” and then expect employees to jump to action.

2014 61

Reinventing IT to Support Digitization of Business Processes - McKinsey

Portals and KM

Here is another McKinsey report that complements the one I discussed on Monday,   Accelerating the digitization of business processes.  They write that, “more connected consumers, automated processes, and sophisticated analytics place unprecedented demands on IT functions.

2014 28

The myth of managed culture change

Chris Corrigan

For a long time I have known that the idea that culture change can be managed is a myth. The idea that a “culture change initiative” can be rolled out from the top of an organization is not only a myth, it’s a hidden form of colonization.

2017 28

Social media: a new type of hammers for change facilitators in organisations

Joitske Hulsebosch

We wrote this for the change facilitators working in and with organisations on change. Many change processes fail because there is too little attention for the sub-public discourse. Change management has to improve and we see social media play a key role.

2011 81

The 10 Key Principles of Change Management

The Bumble Bee

Over the last 6 months I have been designing, testing and piloting an exciting new Change Management Game for leaders and teams which lets them experience what it is like to lead a complete 9-month change management project over the course of a single day.

2013 58

Fair Process and Social Computing

Governance in a Networked World

I was reminded recently of a diagram published in one of my favourite HBR articles on organisational change management called "Fair Process"by Kim and Mauborgne back in 1997.

What Social Media and Enterprise 2.0 Can Bring to HR Processes

Portals and KM

with an emphasis on HR process because of the audience.  A key is the alignment of these new tools with business process and tasks.   I find these tools work best when aligned with business process and are not simply introduced as capabilities such as phones or email. HR represents a rich area to apply social media to business processes. HR Process:   They are now more effectively enabling and disabling users on the computer network.

2011 63

Net-Map – Agile – Organizational Change

Net-Map Toolbox

But that it means significantly changing processes, power and incentives within the organization. So introducing agile is not just a technical switch but actually an organizational change effort. The strongest driver of the process in the leadership team. case studies Change Management notes from the field Organizational Learning Other people's workThis is not the kind of Agile I'm talking about (picture by Double--M on flickr).

2012 32

Go Slow to Go Fast: Make Your Next Change Initiative Fly

Partnering Resources

It represents a major change in how people operate, and it’s tied to a new corporate strategy. That’s represented by the first peak in the red line: activity increases dramatically at the beginning of the change process.). Change Leadership Leadership

2013 79

Changing Minds Inside the Enterprise

Portals and KM

There is a lot of talk about changing leadership styles in response to shift from tangible to intangibles assets becoming the most significant source of value to enterprises.  See also Howard Gardner’s more recent book on Changing Minds. Here are some pointers from Changing Minds. This list can serve as a useful checklist of what to include, and be conscious of, in an attempt to change another’s mind (as opposed to simply doing a power play).

2012 38

The Meeting Map: Making Both Process and Content Explicit

How to Save the World

Last weekend Arthur Brock and his amazing team at Emerging Leader Labs showed us the work they’ve done with Gameshifting , a tool that promises to do for meeting process what mindmaps do for content — making it explicit.

2015 18

Understanding where you are, not where you think you are: some tips and a process

Chris Corrigan

These helped me to reflect on a conversation I had with a client yesterday, where we designed a process for dealing with this. They have over 17,000 pieces of data from the engagement process and a consultant nrolled these into a number of themes.

2015 27

Literature Review: Improving Work Practices in Times of Change

Collaborative Thinking

Hopefully, the Review is somewhat related to an eventual Thesis so I've tried to pull together some thoughts on how to improve work practices in times of change (explained below). Improving Work Practices in Times of Change.

2011 75

Changing IT Mindsets From Deployment To Adoption

Collaborative Thinking

To make up for the shortsightedness, we respond (after the solution has been deployed and after the project has officially ended) with governance programs, user experience enhancements, change management processes, and community outreach efforts. Some take-aways I hope you consider: Governance programs, user experience design, change management processes, and community outreach efforts must be treated as required components of the project. process-centric.

Re-Imagining the Grants Management Process via the Digital Transformation Office

Michael Sampson - Currents

A common platform gives a single way of doing things, drives consistency and best practice, and should simplify the search / discover process for grant seekers.

2015 31

“If Everyone Jumps, Do You Jump Too?”: Using Social Ties for Change Leadership

Partnering Resources

It especially has power in the work world where savvy leaders can use social momentum and support to help implement organization change. There are three basic ways to influence change, according to the excellent “ How to Have Influence ” MIT Sloan Management Review article.

2012 60

Enterprise 2.0 Conference: Call For Papers Community, Voting Process

Collaborative Thinking

If you find them valuable, I hope you take the time to participate in the community process and vote for these proposals. The session will connect the process, cultural, and tooling aspects of profiles, social graphs, etc. The discussion is non-technological - and more about topcis related to leadership, communication, dealing with change, and the synergies or tensions you might expect as different generations have different expectations and values. .

The Power of Action Learning: A Process for Building a Collaborative Culture

John Tropea - Delicious Faciliatation

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. Design and implement a collaborative process for long-term strategic vision development and deployment. ?

2012 31

Herding the Smart Cats: Successful IT Change Leadership

Partnering Resources

Herding the Smart Cats: IT Change Leadership. Sometimes this is a help to organizations, such as they’re innovating a new process or technology. Other times, this is a challenge, like when trying to change behavior. Change could be hard.

2012 41

(Intranets2011) "Change Management is Paramount" - Matthew Clarke #intranets2011 #change

Michael Sampson - Currents

In the fourth session of the day, and the final presentation before lunch at Intranets2011 , Matthew Clarke talked about the importance of change management. Matthew asked whether attendees have change management resource on Intranet teams - few said yes. -. What is change management?

Consumer No More: How the Web Changes Us

Alchemy of Change

The web has changed a lot of things about the way we consume media. It’s flipped our primary communications infrastructure from a one-way, to a two-way flow of information – and that change in the way we communicate is redefining who we are.

2011 58

The changing role of the online teacher

Jenny Connected

In this technological age we have the means to automate the teaching process, so that we can reach ever-increasing numbers of students. Even the teaching of one child or one adult can be a complex process, which requires us to carefully consider our responsibilities.

2015 23

The Top 10 Most Common Mistakes in Consensus Process, and How to Avoid Them

How to Save the World

consensus process flowchart. Consensus Decision-Making is a group decision-making process that seeks not only the agreement of most participants, but also the resolution or mitigation of minority objections and concerns. Rushing the Process. (a guest post by Tree Bressen).

2011 26

Building a network for People Powered Change

Social Reporter

Over the past week the partners in Big Lottery Fund’s People Powered Change initiative have provided some updating posts about their work, on BIG’s blog. Previous posts here featuring People Powered Change.

2012 28

Social Innovation Meetup: “Exploring Labs for Social Change” – presentation notes

Making CommunitySense

Theme: “Exploring Labs for Social Change” Social innovation labs are very popular as instruments for “changing the system” However, what actually happens in these labs? How do they help accomplish social change? How do we change values, etc.

2013 28

Change Management for Digital Transformation – my Keynote at the Digital Workplace Conference 2016

Michael Sampson - Currents

It was a great privilege to be able to speak at the conference, especially on the topic of change management for digital transformation, an area I have focused on for most of the past decade. slides 15-16) there are various names applied to these changes, and one commonality is that “tec(h)” is central to them all. slides 17-22) digital transformation is about digital-enabled change, and it has direct and indirect effects.

2016 27

How helpful is journalism for People Powered Change? Further thoughts.

Social Reporter

There was a very thorough and protracted process of specifying the system, and procuring the contractor. Because the award process was closed, there are no bid documents or specifications.

2011 34

In Frankfurt Enterprise 2.0 = Organizational Change & People Challenges

21st Century Organization

e20s was a management rather than technology conference, with organizational impact and change the elephant in the room. Telecom Italia - Alessandra Pelagallo, Process Design/Optimization Manager, Rome. Industry change Leadership Trends Web 2.0

The Change Process - 7 Tips to Stay on Top of What's Happening

Michael Sampson - Currents

A recent article from Dale Carnegie Training offers seven tips for staying on top of organizational change. I write about change in my book on user adoption , and this article outlines a very complementary set of tips on change: " Engaging workplace change can be an unpredictable experience because processes and people evolve in diverse ways as they undergo change. No two individuals will respond in exactly the same way to workplace changes.

A Collaboration Strategy for the Change-Averse?

Michael Sampson - Currents

My next post on The BrainYard was posted today - A Collaboration Strategy for the Change-Averse : " I've been in a couple of meetings recently with IT leaders who are trying to get their companies' employees to work in new ways using collaboration tools.

Changing the end-game.

Chris Collison

1) There was an interesting article in the news this week, regarding a radical proposal to change the way international football matches ( soccer – stay with me, my American friends… ) are handled in the event of a level score after all the time has been played. Add to this some of the processes carried out in more progressive, networked organisations, where I’m connected to buddies and mentors and I’m deliberately introduced into networks and communities as part of my induction.