Turning Instant Messaging and Presence Upside-Down & Inside-Out
MARCH 7, 2009
I've posted a lot recently regarding enterprise social messaging ("Twitter for the enterprise"): Twitter in the Workplace. Social Messaging & Socialtext Signals: Before We Get Too Excited. Right now, enterprise instant messaging is dominated by IBM and Microsoft. The need for better intra-domain presence integration and interoperability is clear - but at the end of the day - communication vendors will not be well-positioned as the "master" presence system.