Social media: a new type of hammers for change facilitators in organisations

Joitske Hulsebosch

This is a column Sibrenne Wagenaar and I have written for the management site. We wrote this for the change facilitators working in and with organisations on change. Many change processes fail because there is too little attention for the sub-public discourse.

2011 237

10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats.

Green Chameleon » Knoco on KM Metrics

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knoco on KM Metrics The latest issue of Knoco’s newsletter has a very good, practical feature on the different kinds and purposes of KM Metrics. I completely agree that there is far more to monitoring and evaluation that metrics, and maybe we will cover the rest of it in a future newsletter, though treatment in a newlstter is neccessarily high level.

KM 116

Green Chameleon » How to Plan a KM Communications Strategy

Green Chameleon

Posted by Patrick Lambe on 24/09/07 at 02: 18 PM | Categories: Change Management , KM Applied Permalink 2 Comments so far Pedro Lopes I’ve been looking at the concept map drawn in [link] for the communications strategy.

2007 141

Green Chameleon » How to Approach a KM Strategy Exercise

Green Chameleon

Posted by Patrick Lambe on 05/05/09 at 05: 30 PM | Categories: Change Management , Culture , KM Applied , KM Critiqued , Knowledge Audit , Video | Permalink 1 Comment so far Stephen Bounds Great video Patrick! Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » Why KM is Hard To Do

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Why KM Is Hard To Do: Infrastructure, KM and Implementing Change We recently did a small information management/knowledge management internal initiative at Straits Knowledge. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2006 100

Green Chameleon » Sir Ken Robinson: Bring on the learning revolution!

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about Sir Ken Robinson: Bring on the learning revolution!

2010 158

Organising Knowledge » Facet Analysis on Sesame Street

Green Chameleon

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2008 197

Green Chameleon » Business Narrative in Asia

Green Chameleon

It’s part of the Singapore International Storytelling Festival, and we’re hoping it will stimulate strong regional interest in the application of narrative techniques to real business problems – especially for managing change and influencing corporate cultures.

Asia 130

Green Chameleon » Conducting a Knowledge Audit

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Conducting a Knowledge Audit Here’s another in our series of video tutorials to different practical knowledge management techniques. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » Two Pillars of Implementing KM Initiatives

Green Chameleon

A while ago, somebody showed me the results of a study on: what are the critical factors to make Knowledge Management initiatives successful? Anyhow, the two key drivers were identified as: perceived usefulness perceived management support During our global roll-out of a document and discussion platform we focused on these two factor; and I would like to elaborate my view on those.

Green Chameleon » Wikilogical Warfare

Green Chameleon

Posted by Patrick Lambe on 19/09/08 at 04: 36 PM | Categories: Change Management , KM Applied | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2008 130

Green Chameleon » Social Computing and Learning

Green Chameleon

Ron Young argues that social computing massively enables personal knowledge management, and this in turn puts enormous pressure on organisations to adopt knowledge management practices ( video of a talk for iKMS ). Posted by Patrick Lambe on 19/01/10 at 03: 46 PM | Categories: Change Management , Communities , KM Applied , Learning , Video | Permalink 0 Comment so far Commenting is not available in this weblog entry.

Organising Knowledge » Timeline of Information Organisation

Green Chameleon

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2009 141

Green Chameleon » How to Get Started with an Expertise Transfer Programme

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Get Started with an Expertise Transfer Programme Here are some startup materials if you’re worrried about knowledge retention, rapid expertise turnover, soon-to-retire experienced staff, or anticipated expertise gaps.

2007 100

Green Chameleon » How To Use KPIs in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How To Use KPIs in Knowledge Management I’ve always been wary of KPIs in knowledge management, because they appeal to a tangible measurement mindset that is easily distracted from the intangible and hard-to-pin down outcomes of KM efforts. And changes or spikes in activity or output trends can signal a need to investigate deeper.

2007 138

Interview about the birth and growth of the HR community

Joitske Hulsebosch

Though the analysis of various cases of learning and change processes in which social media has played a role we hope to gain more insights into this relatively new field. The main target hence are line managers in organizations. Business model "The business model is changing.

2011 173

Green Chameleon » Plus Ca Resistance a Change

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Plus Ca Resistance a Change From M. Pam Bumsted this delightful graphic (which must have its uses in a workshop) of 50 Reasons Not to Change.

2008 130

Green Chameleon » Rumsfeld on Ignorance

Green Chameleon

Posted by Patrick Lambe on 02/01/09 at 04: 51 PM | Categories: Ignorance Management , Video | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green 151

Green Chameleon » Chris Collison on KM and Technology

Green Chameleon

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KM 130

Green Chameleon » How to Plan a KM Communications Strategy

Green Chameleon

Posted by Patrick Lambe on 24/09/07 at 02: 26 PM | Categories: Change Management , KM Applied | Permalink 2 Comments so far Ruth Pedley This is hugely useful. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2007 130

Green Chameleon » New KM Videos

Green Chameleon

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Video 130

Green Chameleon » Merry Christmas to All Our Readers!

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about Merry Christmas to All Our Readers!

2009 130

Green Chameleon » Delightful MOMster

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Delightful MOMster Exactly a week ago, the Ministry of Manpower ‘s (MOM) intranet team jointly organised a session with the Information and Knowledge Management Society (iKMS) to share the former’s experience in revamping their corporate intranet. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2010 116

eModeration expands their services

Community Guy

eModeration will: assess what is working and what isn’t; evaluate the community goals; create or enhance a community integration strategy; evaluate and recommend community tools and products; evaluate and advise on tone and culture; and lead the overall change management process. Ongoing community management. This service allows companies to outsource their ongoing community management to eModeration’s team of community experts.

Green Chameleon » Origins Business Narrative Conference Update: Conference Blog is Live!

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. Cross, Andrew Parker, Rob Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations Theodore Zeldin: Conversation: How Talk Can Change Our Lives © 2006-2008 Straits Knowledge.

2010 116

Green Chameleon » Enterprise 2.0 is not Web 2.0

Green Chameleon

needs change management effort “Web 2.0 Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about Enterprise 2.0 is not Web 2.0

Green Chameleon » Cross Post: Repair

Green Chameleon

Posted by Patrick Lambe on 09/03/09 at 12: 33 PM | Categories: Change Management , Communities , Culture | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green 100

Green Chameleon » Shawn Callahan on Building a Collaborative Workplace

Green Chameleon

At the end of the first long workshop day, Shawn very generously also gave a talk for the Information and Knowledge Management Society on “Building a Collaborative Workplace With Stories&# – and we captured it on video (in two parts). Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » Cross Post: Skin

Green Chameleon

Read more Posted by Patrick Lambe on 27/02/09 at 09: 47 AM | Categories: Change Management , Culture | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green 100

Green Chameleon » NHS KM Resource Library

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about NHS KM Resource Library Many of you will have used the NHS’ public KM resources site.

Green Chameleon » Tease, Support, Launch

Green Chameleon

Posted by Patrick Lambe on 08/02/09 at 05: 40 AM | Categories: Change Management , KM Applied | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about Tease, Support, Launch Via Maish , this very nice example of a human-centred Enterprise 2.0

Green Chameleon » RIP Jerry Sternin

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about RIP Jerry Sternin On a regular drop-in at the Positive Deviance Initiative website, I discovered that Jerry Sternin, one of the founders of this remarkable change technique, had passed away. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green 100

Green Chameleon » Leading Change

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Leading Change Nancy Dixon has blogged about an ideas/improvement/innovation initiative at the Defense Intelligence Agency. Posted by Patrick Lambe on 12/01/09 at 02: 23 PM | Categories: Change Management , Innovation , Leadership | Permalink 0 Comment so far Commenting is not available in this weblog entry.

Change 100

Green Chameleon » No Longer a (KM4Dev) Virgin … and Catching Up with Social Media

Green Chameleon

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2010 164

Green Chameleon » Information and Records Management Policy Development Guidelines

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Information and Records Management Policy Development Guidelines It’s often difficult to approach KM in any large scale way in an organisation without bumping into the policy infrastructure. The requirements for a knowledge sharing system, including taxonomy and metadata requirements, will need to be balanced with the need to manage records according to legislative and regulatory requirements.

2006 100

Green Chameleon » KM Method Cards - Updated Contents Guide

Green Chameleon

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KM 130

Green Chameleon » Selling KM

Green Chameleon

Posted by Patrick Lambe on 21/09/06 at 05: 51 PM | Categories: Change Management , KM Applied | Permalink 1 Comment so far This is so very true. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2006 130

Green Chameleon » Kind Words from James

Green Chameleon

Too often, the potential benefits of knowledge management are lost under a sea of theory and jargon, making it hard for business people to put the techniques into practice. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2008 130

Green Chameleon » A Responsibility to Provide

Green Chameleon

Posted by Patrick Lambe on 26/08/08 at 09: 10 AM | Categories: Change Management , Culture , Knowledge Sharing | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2008 100

Green Chameleon » On Travelling with KM Method Cards

Green Chameleon

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2008 130

Green Chameleon » Email Detox Revisited

Green Chameleon

begin with a small step in the right direction rather than trying to change the world in one go. Posted by Patrick Lambe on 18/08/08 at 04: 57 PM | Categories: Change Management , Information & Records Management , KM Applied | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Email 100

Green Chameleon » The Landscape of Hopes and Fears

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. Cross, Andrew Parker, Rob Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations Theodore Zeldin: Conversation: How Talk Can Change Our Lives © 2006-2008 Straits Knowledge.

2010 109