Social media: a new type of hammers for change facilitators in organisations

Joitske Hulsebosch

This is a column Sibrenne Wagenaar and I have written for the management site. We wrote this for the change facilitators working in and with organisations on change. Many change processes fail because there is too little attention for the sub-public discourse.

2011 81

10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats.

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Green Chameleon » Knoco on KM Metrics

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knoco on KM Metrics The latest issue of Knoco’s newsletter has a very good, practical feature on the different kinds and purposes of KM Metrics. I completely agree that there is far more to monitoring and evaluation that metrics, and maybe we will cover the rest of it in a future newsletter, though treatment in a newlstter is neccessarily high level.

Why Your Innovation Contest Won’t Work - Tim Kastelle - Harvard Business Review

John Tropea - Delicious Community

NewsLetter. Innovation is the process of idea management – so, yes, you need great ideas to innovate, but that is only part of it. That requires an entirely new approach to management for most organizations. Change Management. Managing Yourself.

2013 43

Hierarchy and Network: Two Structures, One Organization - John Kotter - Harvard Business Review

John Tropea - Delicious Social Network KM

John Kotter Blogs John Kotter On: Leadership , Managing People , Change Management Hierarchy and Network: Two Structures, One Organization 1:01 PM Monday May 23, 2011 | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Almost all companies organize people in a hierarchy, and then run well known managerial processes (planning, budgeting, staffing, measuring, etc) with it.

2011 32

Treat Your Employees like Neighbors - Art Markman - Harvard Business Review

John Tropea - Delicious Community

NewsLetter. Change Management. Managing Yourself. Project Management. That is, most companies establish levels of management with the expectation that higher levels take on more responsibility for guiding the company — in exchange for higher pay and benefits. An employee will only stay late a few times out of fear that a manager is watching. More on: Employee retention , Managing people , Organizational culture. Newsletters.

On Twitter and in the Workplace, It's Power to the Connectors - Rosabeth Moss Kanter - Harvard Business Review

John Tropea - Delicious Social Network

Buy it now » Guide to Getting a Job Whether youre a new college graduate, were laid off, or are seeking a job change, this guide will help ensure that your next move is the right one. This changes the nature of career success.

MOSS 43

Introducing the Collaboration Curve - John Hagel III, John Seely Brown and Lang Davison - John Hagel III and John Seely Brown - Harvard Business Review

John Tropea - Delicious Collaboration

2011 30

Green Chameleon » Building Common Ground on Jelly

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

2010 21

Rethinking Marketing - Harvard Business Review

John Tropea - Delicious Community

m, Scape Biennale, Christchurch, New Zealand Web Exclusive: Special Section on Reinvention Imagine a brand manager sitting in his office developing a marketing strategy for his company’s new sports drink. Covey Buy it now HBRs Must-Reads on Managing Yourself by Peter F.

Eight Dangers of Collaboration - Nilofer Merchant - Harvard Business Review

John Tropea - Delicious Collaboration

NewsLetter. Change Management. Managing Yourself. Project Management. Read her book The New How at your peril, for it will change the way you look up and down your organizations hierarchy. Role and responsibilities in the collaboration space tend not to be hierarchical; they are often fluid, changing from phase to phase of the work. But, lets recognize, we cant manage collaboration well until we acknowledge that its fundamentally dangerous.

2011 33

Green Chameleon » Knowledge Management Explained in Five Disciplines

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Knowledge Management Explained in Five Disciplines We welcome Tim Wieringa as a guest blogger to Green Chameleon. Since 1999, my work has been related to Knowledge Management (KM). Already then, KM was a term that was not well recognised; at the time, we did not label our KM-related consulting services with Knowledge Management.

Green Chameleon » Two Pillars of Implementing KM Initiatives

Green Chameleon

A while ago, somebody showed me the results of a study on: what are the critical factors to make Knowledge Management initiatives successful? Anyhow, the two key drivers were identified as: perceived usefulness perceived management support During our global roll-out of a document and discussion platform we focused on these two factor; and I would like to elaborate my view on those.

The HBR List 2009 - How Social Networks Network Best - Harvard Business Review

John Tropea - Delicious Social Network KM

Electronic tool smay well be suited to information discovery, but face-to-face communication, an oft-neglected part of the management process, best supports Alex Pentland is the Toshiba Professor of Media Arts and Sciences at MIT and director of human dynamics research at the MIT Media Lab in Cambridge, Massachusetts.

Who Should be Your Chief Collaboration Officer? - Morten T. Hansen and Scott Tapp - The Conversation - Harvard Business Review

John Tropea - Delicious Collaboration

Hansen is a management professor at University of California, Berkeley, and INSEAD, France, and the author of Collaboration: How Leaders Avoid the Traps, Create Unity and Reap Big Results (Harvard Business Press).

CIO 21

The One Thing That Makes Collaboration Work - Larry Prusak - Harvard Business Review

John Tropea - Delicious Collaboration

NewsLetter. Change Management. Managing Yourself. Project Management. Without trust, a company needs a plethora of lawyers, managers, and accountants watching and recording and negotiating. nd the word trust in any management (or even in any social science) text, except as a bromide like "Trust your workers." Second, the rise of virtual global teams has generated a lot of heat around the notion that a managers physical presence is unnecessary.

Green Chameleon » Knowledge Power and Responsibility: A Conversation with Nancy Dixon

Green Chameleon

TRANSCRIPT (timings approximate) 00:00 Nancy talks about how her interest in dialogue and conversation in KM has been influenced by her personal history 05:25 How hierarchy and power prevent knowledge exchange 06:22 Importance of listening skills for good decision making 07:15 Confirmation bias – how managers tend to readily accept information that confirms their judgment, but place a heavy burden of proof on information that disconfirms their judgment.

Green Chameleon » How To Use KPIs in Knowledge Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How To Use KPIs in Knowledge Management I’ve always been wary of KPIs in knowledge management, because they appeal to a tangible measurement mindset that is easily distracted from the intangible and hard-to-pin down outcomes of KM efforts. And changes or spikes in activity or output trends can signal a need to investigate deeper.

KM 9

Want Value From Social? Add Structure - Tom Davenport - Harvard Business Review

John Tropea - Delicious Social Network KM

Read Full Bio » Tom Davenport Blogs Tom Davenport On: Information & technology , Knowledge management , Operations Want Value From Social? Add Structure 10:35 AM Monday November 8, 2010 | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Many managers these days face a social dilemma. And the transfer of knowledge through social media doesnt require a lot of difficult knowledge management work in advance.

India 16

Forwarding Is the New Networking - Tom Davenport - Harvard Business Review

John Tropea - Delicious Social Network KM

More on: Communication , Knowledge management , Networking Comments (9) | Join the Discussion | Email/Share Previous Are Social Media Contributing to the Decline of Civilization?

The New Arithmetic of Collaboration

John Tropea - Delicious Collaboration

For full disclosure: Dr. Prasad Kaipa, one of the authors, headed up the Biocon Cell for Innovation Management at the Indian School of Business till April 2010) Pfizer is racing against time. Biocon also shares best practices with competitors through trade associations such as ABLE India and has even set up a research cell at the Indian School of Business to drive research around affordable innovation and create educational modules on innovation management.

Cuba 21

Green Chameleon » Why KM is Hard To Do

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Why KM Is Hard To Do: Infrastructure, KM and Implementing Change We recently did a small information management/knowledge management internal initiative at Straits Knowledge. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » How to Plan a KM Communications Strategy

Green Chameleon

Posted by Patrick Lambe on 24/09/07 at 02: 18 PM | Categories: Change Management , KM Applied Permalink 2 Comments so far Pedro Lopes I’ve been looking at the concept map drawn in [link] for the communications strategy.

PDF 2

Harnessing the power of informal employee networks

John Tropea - Delicious Community

The McKinsey Quarterly Home McKinsey & Company McKinsey Global Institute china.mckinseyquarterly.com Help [+] Log In Register close Register Member Center The McKinsey Quarterly is the business journal of McKinsey & Company. Register now for immediate access to hundreds of articles. First time here? Read our Quarterly Basics. Forgot Password?

2009 10

Three Elements You Need for Successful Creation Spaces - John Hagel III, John Seely Brown, and Lang Davison - Harvard Business Review

John Tropea - Delicious Collaboration

Buy it now » Guide to Getting a Job Whether youre a new college graduate, were laid off, or are seeking a job change, this guide will help ensure that your next move is the right one.

SAP 8

Green Chameleon » The Technology Question in KM Tools

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about The Technology Question in KM Tools In my recent posts I was rather focusing on some soft factors of implementing knowledge related activities, like suggestions for organising your knowledge or on how to promote knowledge management initiatives. In my years in working in collaboration, networking, records management, etc.

Green Chameleon » Business Narrative in Asia

Green Chameleon

It’s part of the Singapore International Storytelling Festival, and we’re hoping it will stimulate strong regional interest in the application of narrative techniques to real business problems – especially for managing change and influencing corporate cultures.

Green Chameleon » Wikilogical Warfare

Green Chameleon

Posted by Patrick Lambe on 19/09/08 at 04: 36 PM | Categories: Change Management , KM Applied | Permalink 0 Comment so far Commenting is not available in this weblog entry. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » How to Get Started with an Expertise Transfer Programme

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Get Started with an Expertise Transfer Programme Here are some startup materials if you’re worrried about knowledge retention, rapid expertise turnover, soon-to-retire experienced staff, or anticipated expertise gaps.

Green Chameleon » Plus Ca Resistance a Change

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Plus Ca Resistance a Change From M. Pam Bumsted this delightful graphic (which must have its uses in a workshop) of 50 Reasons Not to Change.

Green Chameleon » Social Computing and Learning

Green Chameleon

Ron Young argues that social computing massively enables personal knowledge management, and this in turn puts enormous pressure on organisations to adopt knowledge management practices ( video of a talk for iKMS ). Posted by Patrick Lambe on 19/01/10 at 03: 46 PM | Categories: Change Management , Communities , KM Applied , Learning , Video | Permalink 0 Comment so far Commenting is not available in this weblog entry.

Green Chameleon » Sir Ken Robinson: Bring on the learning revolution!

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about Sir Ken Robinson: Bring on the learning revolution!

Green Chameleon » How to Plan a KM Communications Strategy

Green Chameleon

Posted by Patrick Lambe on 24/09/07 at 02: 26 PM | Categories: Change Management , KM Applied | Permalink 2 Comments so far Ruth Pedley This is hugely useful. Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

PDF 2

Green Chameleon » Chris Collison on KM and Technology

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » New KM Videos

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Organising Knowledge » Timeline of Information Organisation

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » Merry Christmas to All Our Readers!

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about Merry Christmas to All Our Readers!

Organising Knowledge » Racist Webcams?

Green Chameleon

Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates. www.straitsknowledge.com blog articles how-to guides events publications book videos about Racist Webcams?

Green Chameleon » How to Approach a KM Strategy Exercise

Green Chameleon

Posted by Patrick Lambe on 05/05/09 at 05: 30 PM | Categories: Change Management , Culture , KM Applied , KM Critiqued , Knowledge Audit , Video | Permalink 1 Comment so far Stephen Bounds Great video Patrick! Search Green Chameleon and Straits Knowledge Newsletter Subscribe to our newsletter for regular updates.

Green Chameleon » Information and Records Management Policy Development Guidelines

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Information and Records Management Policy Development Guidelines It’s often difficult to approach KM in any large scale way in an organisation without bumping into the policy infrastructure. The requirements for a knowledge sharing system, including taxonomy and metadata requirements, will need to be balanced with the need to manage records according to legislative and regulatory requirements.