Dispatch from the 2017 Association of Change Management Professionals Conference

Partnering Resources

The annual conference of the Association of Change Management Professionals was lively, friendly, and fun. What’s Hot: Using Neuroscience for Change Management. Using findings from neuroscience to help guide change is still hot. Promote change leader modeling.

2017 153

Becoming a Successful Socially Integrated Enterprise – The Long Journey

Elsua

Enabling early adopters to lead your change initiatives. Why are we embarking in such a journey to become a successful Socially Integrated Enterprise in the first place? People argue that it is easier to change an individual that to change the system and that may be right.

2016 204

Share2010 Session: Erica Toelle from InfoShare on "Don't Reinvent the Wheel: An Overview of People Change Management Research as Applied to SharePoint Maturity Model"

Michael Sampson - Currents

Erica Toelle from InfoShare in Seattle WA talked about people change management research as applied to SharePoint maturity. Erica has been working with SharePoint since 2004, with a major emphasis on enterprise content management. Key points from Erica's talk: Erica will be sharing a series of frameworks on change management, to help with engaging people in organizations about change. document management), stage 2 (content management - eg.,

2010 117

Is your most annoying opponent really the most dangerous one?

Net-Map Toolbox

picture by cheetah100 on flickr) I have started interviews for my innovation networks study, trying to understand how a new idea materializes and becomes real world change. Can you do something about their fear (of change), need for recognition, feeling of exclusion? Is this a mosquito?

2011 148

10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats.

Switch for social media

Joitske Hulsebosch

Change management is definitely one of my favorite fields! Even though I am now not using the field as consciously as when I was guiding organisational change trajectories, I feel when I work on introducing social media I may apply it too and could improve. Rather than changing the mindset, you could also give them smaller bowls. That's an easy solution to a difficult behaviour change. Shape the situation to make change easy.

Net-Map – Agile – Organizational Change

Net-Map Toolbox

But that it means significantly changing processes, power and incentives within the organization. So introducing agile is not just a technical switch but actually an organizational change effort. So at the beginning of a 1 1/2 year project he has just started we met with the three leading managers who oversee the agile implementation for this international corporation. case studies Change Management notes from the field Organizational Learning Other people's work

2012 118

10 Strategies for Integrating Learning and Work (part 2)

Delicious/choconancy/communities_of_practice

In my last post I listed ten strategies for integrating learning with work. 10 STRATEGIES FOR INTEGRATING LEARNING AND WORK. Communities of practice enable practitioners to take collective responsibility for managing the knowledge they need, recognizing that, given the proper structure, they are in the best position to do this. Change managers must help build new practices and communities to bring about changes that will make a constructive difference.

CoP 35

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

s products also includes enhancements that address the issues that have impeded the adoption of community-driven collaboration technologies in the enterprise, such as integration with existing business applications, manageability, ease-of-use, measurability and ROI.

The AppGap » Connectbeam Offers New Social Networking Application Integration Possibilities : News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

Connectbeam Offers New Social Networking Application Integration Possibilities by Bill Ives April 28, 2008 at 8:07 am · Filed under Reviews Recently, I had a chance to catch up with Puneet Gupta, CEO of Connectbeam. We saw a demonstration of Connectbeam integration with Sharepoint.

Green Chameleon » Who Makes Policy?

Green Chameleon

One of the key enablers in organisation-wide KM implementations is having your policies relating to information management, records management, IT security, privacy, knowledge sharing, etc, all integrated and aligned with each other.

Policy 130

Organising Knowledge » Information Sharing Isn’t Data Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Information Sharing Isn’t Data Management From Dale Meyerrose, US associate director of national intelligence, this clearly stated piece about the importance of an integrated metadata strategy for the enterprise. My only problem is he seems to confuse information sharing with data management.

Share 100

Green Chameleon » Wisdom - The Question for Every 64-Year Old

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Wisdom - The Question for Every 64-Year Old Wisdom = Cognitive Processing + Emotion Management! Wisdom arose during the 8th and final stage of psychosocial development which is “ego integrity over despair&#. It’s part of my emotion management training.

2007 100

A Leaders Guide to creating High Performing Teams (HPTs)

The Bumble Bee

This 15-page executive guide, aimed at leaders and managers in all sizes and types of organisation, proposes and explains a pragmatic and comprehensive framework for the necessary interventions required to successfully introduce High Performing Teams (HPTs) into organisations.

2015 116

Change Leadership Challenge 4: Meaningful Employee Participation

Partnering Resources

This is the fourth in a series of posts about change leadership. Previous posts covered active, committed leadership , building a compelling business case , and embedding change. Meaningful employee participation is important during change.

Notes on “Deployment of SharePoint 2013 document, records and collaboration solution at AUT” (Alan Marshall, Stephen McWilliams, Shelley Tasele)

Michael Sampson - Currents

Shelley is the Technology & Resources Manager at the Faculty of Business and Law at AUT. people involved in the project – SharePoint specialists, records management, project management, business group, ICT, subject matter experts (content and process owners), and change management.

2014 156

Thoughts On Salesforce & DimDim

Collaborative Thinking

user experience, costs, security, help desk support, change management, development, etc). Integration requires vendor cooperation to deliver a supportable configuration. Records Management. Often, IM/presence vendors work with third-party vendors that focus on this space to deliver an end-to-end archival and records management solution. Application Integration. They also expect integration with enterprise portals. e-learning/LMS integration).

DimDim 133

Curing Business Ecosystems Blindness

Partnering Resources

Business ecosystems are complex and ever-changing. Once you have a list of critical entities (don’t aim for an exhaustive list – it will take too much time and it will probably change before you’ve finished), look at the role each plays in the business ecosystem.

2012 202

Lotusphere 2012 Notes: Opening Session

Portals and KM

The opening general session included: Keynote Speaker: Alistair Rennie, IBM General Manager, Social Business ; and other speakers, including Kurt De Ruwe, CIO, Bayer; and Premier Healthcare. He said that with transformations, the winners do not only come out ahead but change the game.

2012 188

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Other technologies such as portals, search, content management, instant messaging and presence tools helped round out the typical collaboration manifest (even though they were not technically collaboration tools per se). Portals represented the best-in-class capability back then to enable contextual collaboration since application and collaboration portlets could be composed into a single, integrated user experience.

2012 168

Cisco on Enabling the New Collaborative Workspace

Portals and KM

This will change everything in workplace IT support from designing workplace information strategies for collaboration, to delivering content experiences to people across channels, to engaging the next-generation workforce to serve customers better. is an integrated, contextually aware experience that enables people to spend less time shifting between technology silos and more time getting work done. You can start with pilots but you need to get to the integrated enterprise.

2011 138

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Management Innovation eXchange. Its time to reinvent management. Management Innovation eXchange. This manifesto is aimed specifically at organizational change practioners and leaders who are in charge of large scale organizational changes.

Lotusphere 2011 Notes: Press Conference

Portals and KM

IBM provided a press conference with a number of their senior execs including, Alistair Rennie, General Manager, Collaboration Solutions and Doug Cox. A – Companies need to be able to develop mashups and allow for integration.

2011 179

Merced Group Announces Its Partner Program

Portals and KM

We apply on-line and off-line facilitation techniques based on our book Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam (Wiley, 2011). These help organizations and networks to accelerate innovation, integrate mergers and acquisitions, transform internal and customer-facing functions, and enlighten social media initiatives.  We help clients craft and implement integrated, adaptable solutions to their business challenges.

2012 109

eModeration expands their services

Community Guy

eModeration will: assess what is working and what isn’t; evaluate the community goals; create or enhance a community integration strategy; evaluate and recommend community tools and products; evaluate and advise on tone and culture; and lead the overall change management process. Ongoing community management. This service allows companies to outsource their ongoing community management to eModeration’s team of community experts.

Notes from the Opening General Session at IBM Connect 2013

Michael Sampson - Currents

The Rise of Social Business, Alistair Rennie (General Manager, Social Business). The goal - to change the way front office business processes are done. McKinsey & Company - research says that average productivity gains of 25% from using social tools. - "Social is a lifestyle change.". communities - an integrated meeting room. -. Foresee in Germany, have integrated Connections with a full touch capable table. -.

2013 141

Share2010 Session: Rodney Durrant from John Holland Group on "How You Can Transform SharePoint into a Strategic Asset"

Michael Sampson - Currents

Rodney Durrant from John Holland Group talked about "How You Can Transform SharePoint into a Strategic Asset: What Every Top Manager Needs to Know About Extracting Maximum Business Value from SharePoint." Rodney is based in Brisbane, and is the Commercial Manager at John Holland, which is a change management and enablement role. A key interest for Rodney is tranforming business through technology-enabled change - using technology to do things quickly.

Assets 114

Blog>> KM Practitioner Interview Series: Praba Nair

Green Chameleon

He teaches Human Resource Management and Change Management at the Singapore Institute of Management in their undergraduate and post-graduate programmes, as well as at the Nanyang Technological University. He was concerned with patient management and satisfaction.

2016 130

Work Stream #1 – Learning Is the Work

Elsua

Typically, one of those major obstacles is direct management and senior leaders / executives (I’ll explain further in detail on an upcoming blog post what I mean in this regard). Learn from you, learn with you, on what it is like becoming a successful Socially Integrated Enterprise.

2016 164

Green Chameleon » Two Pillars of Implementing KM Initiatives

Green Chameleon

A while ago, somebody showed me the results of a study on: what are the critical factors to make Knowledge Management initiatives successful? Anyhow, the two key drivers were identified as: perceived usefulness perceived management support During our global roll-out of a document and discussion platform we focused on these two factor; and I would like to elaborate my view on those.

Productivity Delivered (Share 2012, Atlanta) #share2012 @sharepoint

Michael Sampson - Currents

Gideon Bibliowicz, Senior Product Manager from Microsoft is talking about "Productivity Delivered." integrate the social fabric of the organization. aspects - support corporate developers, software vendors, and systems integrators. -. bring in the change management consulting company - to help understand current culture, and how it can be changed going forward. -. (3) aspects - single platform, managed platform, cloud platform.

2012 114

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Other technologies such as portals, search, content management, instant messaging and presence tools helped round out the typical collaboration manifest (even though they were not technically collaboration tools per se). Portals represented the best-in-class capability back then to enable contextual collaboration since application and collaboration portlets could be composed into a single, integrated user experience.

2012 100

Virtual Teams and Communities Training Manual

The Bumble Bee

The need for Change Management in Teams. Managing conflicting business cultures in teams/communities. Swarmteams enables groups to be more responsive and agile by fully integrating their mobile phones and the web with bioteam working techniques.

Notes on CCS102 The Emergence of Business Networks and Communities - connect.BASF

Michael Sampson - Currents

CheeChin is the Enterprise Community Manager at BASF SE. from idea to launch: initial idea in 2007, business (HR, research, change management, and IT) team in 2008 to develop the concept, pilot in 2009, and decision in 2010 for global roll-out. 2) question - how do we integrate it into daily work? -. 3) develop a governance structure - with community managers (formal positions), complemented with advocates and community builders. -. (4)

2012 109

The Sharepoint Sessions – Part One – Dispatches from the Front Lines

Green Chameleon

I recently attended a local event sponsored by Knowledge Management Associates , “Real World Sharepoint Experiences.” Having been through a few of these myself in the past, I wanted to see the latest thinking on what it is likely the largest platform for enterprise 2.0 It is also securable, provides personalization, is email-enabled, and integrated with MS Office. Sadie found the frequent starting points for clients were team collaboration and intranet management.

2008 100

The Cisco Digital Journey

Ant's Eyeview Blog

One of my favorite aspects of the video is how Jeanette and Cisco have changed the aperture of the Social Engagement Journey to the “Digital Journey.” As a result of the change management introduced by social, we’ve seen many clients seeking to address systemic change in not only their digital practice – but also in their overall marketing operations. We love to see brands get out there and talk about how they’re tackling the transformation to engaged enterprise.

2012 46

Emerging Autopoietic Communities – Scalability of Knowledge Transfer in Complex Systems

John Tropea - Delicious Community

First IFIP International Workshop on Distributed Knowledge Management (DKM 2008), Oct, 18-19, 2008, Shanghai 1. organizational integrity and address organizational imperatives. practice, knowledge management, complexity, emergence. of knowledge management attempts to facilitate knowledge- based activities in organizations, but often makes the mistake. that knowledge management is all about information systems, or alternatively, about tacit knowledge in people.

UC And ROI: Round2: IBM's Truth And Fiction Example

Collaborative Thinking

the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on.". The reason is that call centers do a lot of multi-channel management so you do not want someone involved in an IM chat to appear available to handle a phone call or email response.

ROI 106

eModeration expands their services

Ant's Eyeview Blog

eModeration will: assess what is working and what isn’t; evaluate the community goals; create or enhance a community integration strategy; evaluate and recommend community tools and products; evaluate and advise on tone and culture; and lead the overall change management process. Ongoing community management. This service allows companies to outsource their ongoing community management to eModeration’s team of community experts.

Green Chameleon » Information and Records Management Policy Development Guidelines

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Information and Records Management Policy Development Guidelines It’s often difficult to approach KM in any large scale way in an organisation without bumping into the policy infrastructure. The requirements for a knowledge sharing system, including taxonomy and metadata requirements, will need to be balanced with the need to manage records according to legislative and regulatory requirements.

2006 100

Yakabod Offers Enterprise 2.0 Adoption Best Practices

Portals and KM

Yakabod has been providing knowledge management solutions since 2003, primarily for the US intelligence community to date. I reviewed earlier on the AppGap (see Yakabod Provides Robust Knowledge Management with a Social Side ). The harder tasks come with the change management and other people related concerns. A significant part of the change management effort is to enable a shift in the collaboration mentality. How fast can the organization change?

Green Chameleon » Getting the KM Sequence Right

Green Chameleon

Posted by Patrick Lambe on 24/03/08 at 12: 19 PM | Categories: KM Applied , KM Critiqued | Permalink 2 Comments so far Cory Banks What Coleman calls PR, is all part of the Change Management which is an integral and often lacking part with any project, KM or otherwise.

2008 130

NewsGator Offers Social Sites ™: A Comprehensive Enterprise Social Networking Suite | The AppGap

John Tropea - Delicious Community

Holston, their President and CEO, and Ashley Roach, Product Manager,about their comprehensive offering. NewsGator has always been close to Microsoft as their RSS reader integrates with Outlook. Can todays project management software be done better?