When Context Transcends Change Management


What if everything we have been told about Change Management over the course of the last few decades was all just … plain wrong? What if research keeps telling us, over and over again, how ’ most change efforts fail ’ ? Do we still think that organisations can change?

2016 176

The 10 Key Principles of Change Management

The Bumble Bee

Over the last 6 months I have been designing, testing and piloting an exciting new Change Management Game for leaders and teams which lets them experience what it is like to lead a complete 9-month change management project over the course of a single day.

2013 208

White Label Online Change Management Game (cohort) from Bioteams Design

The Bumble Bee

Bioteams readers might be interested to know that I have just launched Cohort - an Online Change Management Game which challenges players to explore different strategies to gain the support of a group of senior executives for a major change initiative.

The River Diagram: Strategic community change management

The Bumble Bee

I am always on the lookout for good simple visualisation techniques to support change management. Chris Collison has introduced me to The River Diagram - a great strategic tool for moving a community of groups forward via common initiatives and best practice sharing. In other words you start with a Maturity Model for the particular Change Management area you are working on. Here is the best place for initiatives for all the groups.

The wilting initiative - Are you at risk?

Governance in a Networked World

A new corporate initiative has been established. Business sponsors are hand picked, a program office is established to manage it and the change team is driving the initiatives across the organization.

Martin Risgaard Rasmussen on User Adoption Strategies, "a book for everyone who is working with change management and adoption"

Michael Sampson - Currents

Martin Risgaard Rasmussen published his review of my book, User Adoption Strategies yesterday: " The initial chapters focus on adoption and change in a more general perspective and provides a nice introduction. One thing that becomes increasingly clear after reading this is that change is not about tools and methods - Change is social!

Green Chameleon » Two Pillars of Implementing KM Initiatives

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Two Pillars of Implementing KM Initiatives Are you implementing a tool for collaboration, document sharing, discussions, etc and you are not sure how to make it a success? A while ago, somebody showed me the results of a study on: what are the critical factors to make Knowledge Management initiatives successful?

Share2010 Session: Erica Toelle from InfoShare on "Don't Reinvent the Wheel: An Overview of People Change Management Research as Applied to SharePoint Maturity Model"

Michael Sampson - Currents

Erica Toelle from InfoShare in Seattle WA talked about people change management research as applied to SharePoint maturity. Erica has been working with SharePoint since 2004, with a major emphasis on enterprise content management. Key points from Erica's talk: Erica will be sharing a series of frameworks on change management, to help with engaging people in organizations about change. document management), stage 2 (content management - eg.,

2010 117

The happy selfscanner: lessons about introducing new technologies

Joitske Hulsebosch

Make sure there is enough help and support available to assist people, especially after the initial period. change management elearning social technologyMy supermarket introduced self-scanners. I'm not someone who is at the forefront of any new technology.

2016 141

Leadership is an activity, not a position

Net-Map Toolbox

Others, from the middle of the organization, or even the outside, may start a movement, develop a followership or coalition, change the way things are done and achieve excellent results. Writing it on the wall will not make you a leader, sorry. picture by Ziggy_Mo on Flickr).

2012 142

Introducting social media in organisations to improve the learning function is more difficult than you may think.

Joitske Hulsebosch

The report is very interesting, because it shows that the actual practice of changing habits in organisations is very hard! They allowed me to blog about it and I think it has some valuable lessons like shape such a process as a real change trajectory (I'm personally convinced about this). The design of the project The initiative for the project came from the Research and Development department. change management elearning organisation2.0

2012 143

10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats.

Being a leader without being the boss

Net-Map Toolbox

We’ve all been there and maybe you are there today: You feel responsible for the success of an initiative, change process or project but have little or no formal authority to tell people what to do. Well, whether ordering people to do stuff actually leads to sustainable change is a different question. But today I want to talk about affecting change if you don’t have formal authority. and what lights your fire? copyright by Neils Photography on flickr).

2011 138

Agile international development?

Net-Map Toolbox

Responding to change over following a plan. I was once in a project meeting where the donor representative said: “You know, this is a learning project, so if you realize in the middle of it that you need to change your approach, that is fine.” but about how to support organizational change, how to encourage managers to be open to new approaches and how to deal with resistance.

Using Net-Map to become more agile

Net-Map Toolbox

If you come to an organization (as internal or external Agile coach) and you want to implement Agile, this is not like saying: “We are going to use this new product now… but we will keep on working the way we did before” It’s a radical change in what the organization does and how it does it. So typically organizations have a strong inherent force toward doing things “how we always did them” and are allergic against change.

2011 117

Don’t Net-Map this!!!

Net-Map Toolbox

The initial question we write on top of any Net-Map is something like: “Who influences XY?” Imagine you start an organizational change process by involving people from all parts of your organization in participatory Net-Map sessions. And they might start initiating some grassroots change just building on their insights and networks developed during the sessions. case studies Change Management facilitation fine-tuning implementation musings Uncategorized

2012 106

What is the best network structure?

Net-Map Toolbox

Our intuitive initial reaction was: One structure has to be bad, the other one has to be good. case studies Change Management Evaluation International development Monitoring Social NetworksIt's easy: The one with the biggest trophy has to be the best - but how do you judge what's the best network structure? Beauty contest winners, copyright by "What makes the Pie Shops Tick?" " on Flickr) That is THE question that my clients normally want me to answer.

2011 109

Change Management, Etienne Wenger, Matt Moore Visits America, Auditing Lessons, What Got You Here Won't Get You There

John Tropea - Delicious Community

I asked the question that you posed and his answer was twofold - first, he mentioned that the growing popularity and ease of blogs has the potential to slightly change the way community of practice practitioners interact. To stimulate behavior change, he suggests imposing fines (e.g., $10 Using Goldsmith’s straightforward, jargon-free advice, it’s amazingly easy behavior to change.

The Net Work of Change Agents

Patti Anklam

Change management has been on my mind a bit of late — especially since I was invited to participate in a panel on the topic in the knowledge management track at the SLA annual conference in San Diego last month. Focus on the fence-sitters, for either type of change.

2013 72

Green Chameleon » Metrics, ROI, Monitoring and Evaluation Again

Green Chameleon

My contribution to the Carliner & Shank Elearning Handbook was on establishing the value of an elearning initiative, and reviews a range of valuation methods to consider. Army Knowledge Management program folks.

Green Chameleon » The Technology Question in KM Tools

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about The Technology Question in KM Tools In my recent posts I was rather focusing on some soft factors of implementing knowledge related activities, like suggestions for organising your knowledge or on how to promote knowledge management initiatives. In my years in working in collaboration, networking, records management, etc.

2010 130

Green Chameleon » InteresThink!

Green Chameleon

For afficionados of the TEDTalks videos , here’s an interesting event organised by a bunch of bright spark Singaporean undergraduates and now in its second year – who says that initiative, drive and creativity are dead here?

2008 130

Green Chameleon » The Life of a Knowledge Manager: Nasty, Brutish and Short

Green Chameleon

Posted by Patrick Lambe on 02/01/08 at 01: 02 PM | Categories: Change Management , Expertise , KM Applied , KM Competencies , KM Critiqued , Learning , Video | Permalink 6 Comments so far Graham Durant-Law Hi Patrick, Thank you for sharing this very interesting dataset.

2008 130

Green Chameleon » RIP Jerry Sternin

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about RIP Jerry Sternin On a regular drop-in at the Positive Deviance Initiative website, I discovered that Jerry Sternin, one of the founders of this remarkable change technique, had passed away.

Green 100

Green Chameleon » Leading Change

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Leading Change Nancy Dixon has blogged about an ideas/improvement/innovation initiative at the Defense Intelligence Agency. Posted by Patrick Lambe on 12/01/09 at 02: 23 PM | Categories: Change Management , Innovation , Leadership | Permalink 0 Comment so far Commenting is not available in this weblog entry.

Change 100

Green Chameleon » Why KM is Hard To Do

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Why KM Is Hard To Do: Infrastructure, KM and Implementing Change We recently did a small information management/knowledge management internal initiative at Straits Knowledge.

2006 100

Green Chameleon » Remembering to be Human

Green Chameleon

She’s an experienced knowledge manager who’s been recruited to start up a “green field&# KM initiative in a well-established (very large) resort.

2007 130

Green Chameleon » Juicy

Green Chameleon

He has just blogged about Juice , the initiative that won his team a Gold award in the Business Solutions category of StepTwo’s 2008 Intranet Innovation Awards. For managers, the new starter process now requires no forms and works well regardless of the managers proactivity or experience in onboarding.

2008 100

Green Chameleon » A KM Safety Briefing

Green Chameleon

After all, KM projects are notoriously disappointment-prone, and this must pose some risk to the brave knowledge managers who venture out on them. Maybe something like this: “Good afternoon ladies and gentlemen, welcome to your KM initiative for this year.

2007 130

Green Chameleon » Blog comments

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Getting Management Buy-in For KM Back at the end of April we launched a collaborative research project on practical techniques for getting management buy-in for KM initiatives, working with the ACT-KM community and our friends at Anecdote. We are currently in the first phase of gathering examples of successul and unsuccessful attempts at getting management buy-in.

2006 100

Blog>> Upcoming Masterclasses on Knowledge Retention and Gamification

Green Chameleon

June 16-17 2016 we have a Masterclass on using Gamification to create impact in knowledge management and change management initiatives, led by the inimitable Professor Michael Sutton. We are organising two major Masterclasses in May and June this year, led by – well – Masters in their fields.

2016 136

Change Leadership Challenge 1: Active, Committed Leadership

Partnering Resources

This is the first in a series of posts about change leadership. Today’s executives have a great responsibility to enact change. Yet these activities – all of which have significant change-management components to them – can be dogged with challenges.

2013 252

Knowledge Management the Crood way!

Chris Collison

It has a lot to say about knowledge, learning, innovation, improvement and change management – not to mention the reaction of teen-aged girls! Design Funnies Improvement Innovation Knowledge Management Learning Storytelling Croods DreamWorks

Becoming a Successful Socially Integrated Enterprise – The Long Journey


Enabling early adopters to lead your change initiatives. We know we just can’t change people, nor organisations, but we can certainly provide the necessary conditions for them to make that choice.

2016 204

Change Leadership Challenge 4: Meaningful Employee Participation

Partnering Resources

This is the fourth in a series of posts about change leadership. Previous posts covered active, committed leadership , building a compelling business case , and embedding change. Meaningful employee participation is important during change.

Work Stream #1 – Learning Is the Work


And, typically, after an initial round of conversations, I would work with clients based on two distinctively different contexts: A customer may have recently purchased a particular Enterprise Social Networking platform (i.e.

2016 164

Year-End Thoughts On Enterprise 2.0 Social Software (Part 2)

Collaborative Thinking

initiatives for the sake of "doing Enterprise 2.0. Project teams consistently under-estimate the need for governance and change management efforts. In my last post, Year-End Thoughts On Enterprise 2.0 &

Herding the Smart Cats: Successful IT Change Leadership

Partnering Resources

Herding the Smart Cats: IT Change Leadership. Other times, this is a challenge, like when trying to change behavior. Change could be hard. They served as the eyes and ears of the change process and spoke frankly about implementation challenges.

2012 198

A practical framework for change - head, hearts, hands & feet

The Bumble Bee

However when you think about "Change Management" you could be excused for thinking its all about detailed road maps and large tomes of procedures and checklists. Is there a compelling reason for change - merely a good reason for change is not enough?

2012 178

Curing Business Ecosystems Blindness

Partnering Resources

Business ecosystems are complex and ever-changing. Once you have a list of critical entities (don’t aim for an exhaustive list – it will take too much time and it will probably change before you’ve finished), look at the role each plays in the business ecosystem.

2012 202

Finding the 'elephant paths' of a community of practice

Joitske Hulsebosch

The group was divided about the usefulness of exchanging online, so online was limited to email, but at some point one member took the initiative to create a LinkedIn group. I''ve been facilitating a community of practice about sustainable energy in the Netherlands over the past 3 months.

2014 191

Doing Enterprise Social Media The Wrong Way

Michael Sampson - Currents

Approaches to addressing the problem included (a) linking the tools to people's current work, (b) thinking "change management," and (c) understand how people really work today. I don't call it "change management" (for various reasons), but the thinking and mindset advocated in the book is similar. If you have responsibility for the success of collaboration initiatives at your place of work and don't have my books, please order your copies online.

2012 128

What presses your buttons?

Viv Mcwaters

The term ‘change management’ presses my buttons. First ‘change’ – there’s two types of change: change that I initiate, like changing jobs or moving house, or taking a vacation. Then there’s change that is imposed on me by someone else: a new train timetable, a restructure at work, a new way of acting that someone else has decided is necessary (aka behaviour change).

2009 100