When Context Transcends Change Management


What if everything we have been told about Change Management over the course of the last few decades was all just … plain wrong? What if research keeps telling us, over and over again, how ’ most change efforts fail ’ ? Do we still think that organisations can change?

2016 176

Change Leadership Challenge 4: Meaningful Employee Participation

Partnering Resources

This is the fourth in a series of posts about change leadership. Previous posts covered active, committed leadership , building a compelling business case , and embedding change. Meaningful employee participation is important during change.

Green Chameleon » Two Pillars of Implementing KM Initiatives

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Two Pillars of Implementing KM Initiatives Are you implementing a tool for collaboration, document sharing, discussions, etc and you are not sure how to make it a success? A while ago, somebody showed me the results of a study on: what are the critical factors to make Knowledge Management initiatives successful?

Share2010 Session: Erica Toelle from InfoShare on "Don't Reinvent the Wheel: An Overview of People Change Management Research as Applied to SharePoint Maturity Model"

Michael Sampson - Currents

Erica Toelle from InfoShare in Seattle WA talked about people change management research as applied to SharePoint maturity. Erica has been working with SharePoint since 2004, with a major emphasis on enterprise content management. Key points from Erica's talk: Erica will be sharing a series of frameworks on change management, to help with engaging people in organizations about change. document management), stage 2 (content management - eg.,

2010 117

Becoming a Successful Socially Integrated Enterprise – The Long Journey


Enabling early adopters to lead your change initiatives. We know we just can’t change people, nor organisations, but we can certainly provide the necessary conditions for them to make that choice. Collaboration Communities Employee Engagement Enterprise2.0

2016 204

Introducting social media in organisations to improve the learning function is more difficult than you may think.

Joitske Hulsebosch

The report is very interesting, because it shows that the actual practice of changing habits in organisations is very hard! They allowed me to blog about it and I think it has some valuable lessons like shape such a process as a real change trajectory (I'm personally convinced about this). The design of the project The initiative for the project came from the Research and Development department. change management elearning organisation2.0

2012 143

Work Stream #1 – Learning Is the Work


Some of those clients have been small, medium businesses up to 1,000 employees and some other clients from major big corporations with over 40 or 50 thousand employees (or above, up to 100k). Collaboration Communities elsua Employee Engagement Enterprise2.0

2016 164

Herding the Smart Cats: Successful IT Change Leadership

Partnering Resources

Herding the Smart Cats: IT Change Leadership. Other times, this is a challenge, like when trying to change behavior. Change could be hard. Employee Engagement. They served as the eyes and ears of the change process and spoke frankly about implementation challenges.

2012 198

Change Management, Etienne Wenger, Matt Moore Visits America, Auditing Lessons, What Got You Here Won't Get You There

John Tropea - Delicious Community

I asked the question that you posed and his answer was twofold - first, he mentioned that the growing popularity and ease of blogs has the potential to slightly change the way community of practice practitioners interact. And I have to mention the funny paradox we briefly discussed - how employees tend to remain in a company for as long as the company enables them to leave. To stimulate behavior change, he suggests imposing fines (e.g., $10

How Procter & Gamble Got Employees to Use Social Networking at Work - CIO.com - Business Technology Leadership

John Tropea - Delicious Social Network KM

src = [link] } NEWSLETTERS CIO.com updates, insights and advice on technology, management and your career. Rate yourself in change leadership, strategy, customer focus and more. Subscription Services » Reprints » ); Practice Made Perfect How Procter & Gamble Got Employees to Use Social Networking at Work Procter & Gamble drove adoption of social networking tools by integrating them with existing with work processes. Get the right management tools for the job.

CIO 51

Work Stream #3 – Public Speaking and the Exposure Economy


And, initially, on my first year as a freelancer, those kind invites to speak at conferences kept coming through like crazy! Collaboration Communities Conference Events elsua Employee Engagement Enterprise2.0

2016 130

The new employee connection: Social networking behind the firewall - Computerworld

John Tropea - Delicious Social Network KM

Emerging Technology Government & Regulation Hardware Internet IT Management Mobile & Wireless Networking Security Servers & Data Center SOA & Web Services Software Storage Shark Bait Back In The Day Boss Ahoy! Computerworld Daily News (First Look and Wrap-Up) Computerworld Blogs Newsletter The Weekly Top 10 More E-Mail Newsletters The new employee connection: Social networking behind the firewall Corporate social networking is more than an electronic water cooler.

Green Chameleon » Leading Change

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Leading Change Nancy Dixon has blogged about an ideas/improvement/innovation initiative at the Defense Intelligence Agency. Posted by Patrick Lambe on 12/01/09 at 02: 23 PM | Categories: Change Management , Innovation , Leadership | Permalink 0 Comment so far Commenting is not available in this weblog entry.

Change 100

Change Leadership Challenge 1: Active, Committed Leadership

Partnering Resources

This is the first in a series of posts about change leadership. Today’s executives have a great responsibility to enact change. Yet these activities – all of which have significant change-management components to them – can be dogged with challenges.

2013 252

Green Chameleon » Successful KM is Not Always What it Seems

Green Chameleon

To quote: “In the effort to improve corporate performance by sharing key knowledge among employees across an organization—a practice known as knowledge management—glowing reports of success far outnumber tales of disappointment. That’s because there are many projects that initially are labeled a success—and it’s only later that negative consequences appear. Make change stick We cannot take the foot off the accelerator!

2007 100

Year-End Thoughts On Enterprise 2.0 Social Software (Part 2)

Collaborative Thinking

initiatives for the sake of "doing Enterprise 2.0. Project teams consistently under-estimate the need for governance and change management efforts. In my last post, Year-End Thoughts On Enterprise 2.0 &

Curing Business Ecosystems Blindness

Partnering Resources

Business ecosystems are complex and ever-changing. Once you have a list of critical entities (don’t aim for an exhaustive list – it will take too much time and it will probably change before you’ve finished), look at the role each plays in the business ecosystem.

2012 202

Doing Enterprise Social Media The Wrong Way

Michael Sampson - Currents

Deloitte's recent survey on corporate culture suggests executives and employees are of distinctly differing opinions. companies, 45% of executives said social media has a positive impact on their workplace culture, while only 27% of employees agreed. ". Approaches to addressing the problem included (a) linking the tools to people's current work, (b) thinking "change management," and (c) understand how people really work today.

2012 128

Overcoming Resistance to Change – Isn’t It Obvious?


In short, resistance to change anything. How much longer before we all realise that change is inevitable, after all? Change is always a hard job to carry out successfully, specially within a working environment where everything seems to work just fine. Well, may be.

2010 200

The Company as Wiki by Best Buy’s Brad Anderson


Is Middle Management really threatened by the emergence of social software within the corporate firewall? Looks like some of the social software initiatives I talked about previously , like Loop Market (Idea generation), Tag Trade , Blueshirtnation ( BSN ), etc.

Wiki 158

Avoiding "Change Addiction"

Collaborative Thinking

BP's Fiona MacLeod: A Change Agent Sees Change 'Addiction' - Knowledge@Wharton. After 20 years of experience leading change management programs in the U.S., Europe and New Zealand, BP executive Fiona MacLeod has concluded that the corporate world is "addicted" to serial change management programs that consume massive resources but ultimately fail to solve the problems they aim to address. Organizational design helped to lay the foundation for change. "I

Change 109

Notes on CCS102 The Emergence of Business Networks and Communities - connect.BASF

Michael Sampson - Currents

CheeChin is the Enterprise Community Manager at BASF SE. BASF is a €64 billion chemical company, with 110,000 employees around the world. -. from idea to launch: initial idea in 2007, business (HR, research, change management, and IT) team in 2008 to develop the concept, pilot in 2009, and decision in 2010 for global roll-out. 3) develop a governance structure - with community managers (formal positions), complemented with advocates and community builders. -. (4)

2012 109

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Management Innovation eXchange. Its time to reinvent management. Management Innovation eXchange. This manifesto is aimed specifically at organizational change practioners and leaders who are in charge of large scale organizational changes.

Yakabod Offers Enterprise 2.0 Adoption Best Practices

Portals and KM

Yakabod has been providing knowledge management solutions since 2003, primarily for the US intelligence community to date. I reviewed earlier on the AppGap (see Yakabod Provides Robust Knowledge Management with a Social Side ). The harder tasks come with the change management and other people related concerns. A significant part of the change management effort is to enable a shift in the collaboration mentality. How fast can the organization change?

Comparing Collaboration and Social Networks - All Collaboration - allcollaboration.com

John Tropea - Delicious Social Network

It is worth noting that objectives are different of each player – employee, employer, customer and partner - in the collaboration network. Unfortunately, 14% of companies discipline their employees while 5% get fired for social networking offenses.

2010 46

Communicate The Mission In Turbulent Times

Collaborative Thinking

In some organizations that I talked to as part of the social networking field research study, a resurgence in communication and employee engagement works well when it is not "at" workers but "with" workers. Enabling participatory cultures within organizations augments communication and employee engagement efforts - more effective and sustainable for both employee and employer. in engineering from Tufts and a master's in management from Northwestern, worked at GE.

Transforming the Workplace with Radical Management by Steve Denning


Well, it’s been, all along, about culture, corporate culture , about organizational change , about change management (i.e. And, of course, the one on Radical Management : .

2012 206

Don’t Start with the Tools: They Are Not Your Final Destination


When we first started with the program itself, we made the very same mistake of focusing on the tools themselves as everyone else by providing extensive overviews of the various different features and capabilities of what they could offer to employees. “?

2010 219

Open Enterprise 2009 - Dion Hinchcliffe Interviewed by Stowe Boyd


initiative whose results and final outcome(s) they will be presenting at the upcoming Enterprise 2.0 Even between employees of the same company outside of the boundaries of that original firewall! Innovation Knowledge Management Knowledge Tools Personal KM Social Computing

2009 141

Social Behavior, Usage Patterns, and Adoption: My Enterprise 2.0 Conference Notes

Portals and KM

To maximize the chances of success within any application initiative, you need an adoption strategy. David pointed out that within IBM the average employees tenure is under 5 years. Here is a post I did in 2005 of their efforts then (IBM’s Social Software Initiatives: Blogs, Wikis, Tagging, and More – Part Three- Internal Applications ). Walton said that 50% of his budget is for change management to get people to use it.

2010 133

Green Chameleon » Pitch + Politics = Commitment

Green Chameleon

• Communicate this message initially to people who are known to agree with this position. Managers have to strategize to increase their influence through sheer numbers and by creating allies of people with greater influence and power. You’d be wise to follows some specific steps: 1) Prepare a case documenting the major financial gains that will be achieved when employees are enthusiastic and involved.

2008 100

The Power of Action Learning: A Process for Building a Collaborative Culture

John Tropea - Delicious Faciliatation

It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. Each set is composed of 4-6 employees who come from different disciplines across the organization.

2012 72

Green Chameleon » Leadership 2.0

Green Chameleon

Attended an iKMS talk last evening by Bonnie Cheuk of Environmental Resources Management (ERM). In another example, the Human Resource director hosted a 72-hr discussion marathon to address HR-related concerns from employees in 40 countries and across different time zones. www.straitsknowledge.com blog articles how-to guides events publications book videos about Leadership 2.0 The talk was about the successful rollout of their Sharepoint portal named Minerva, which includes Web 2.0

2008 100

UC And ROI: IBM's Truth And Fiction Example

Collaborative Thinking

Thumbs-Down: The concern I have here is that the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on. In the case of our Renovations example, if only 5% of their employees make one international trip per year, that would equate to over $95K in savings a year.

ROI 100

Who Should be Your Chief Collaboration Officer? - Morten T. Hansen and Scott Tapp - The Conversation - Harvard Business Review

John Tropea - Delicious Collaboration

But this wont work unless employees work effectively across silos — across sales offices, business units, sales, product development, and marketing. You need someone to look after the whole, by taking a holistic view of what is needed to get employees to work across silos.

2010 79

Enterprise 2.0 Conference: Session Proposals

Collaborative Thinking

I wanted to duplicate that opportunity for people to hear directly from Cisco management and have the opportunity for an open dialog. Management and R&D teams are no longer the only participants in an organization’s innovation efforts. Social tools have made innovation a more open and transparent effort where customers and employees become active contributors. This panel session will explore the importance of governance, user experience, and change management efforts.

2009: Planning Considerations For Enterprise 2.0

Collaborative Thinking

Organizations will leverage SharePoint for traditional productivity and content management needs but will look for an alternative social platform to sit alongside SharePoint while a minority of shops that have not over-committed to SharePoint (e.g., Business leaders also need to realize the importance of cultural dynamics and the challenges that go along with changing work models and persuading people to change their behaviors. Social Platforms: Managing The Gap.

2008 100

So you love your customers.and you let others take care of them - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. You are here: Home / Management & HR / So you love your customers…and you let others take care of them. Ditto with employees. Either it’s about marketing, sales, support, innovation, both companies, partners, customers, employees are looking for a new form of engagements. So you’d like to let someone else initiate and manage this relationship ? Community management is something serious one has to manage himself.

2013 28

The AppGap » » Web 2.0 in the Enterprise. From Dilbert to Dude: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

in the enterprise and how social media is changing collaboration behind the firewall. Within the Enterprise&# the panel discussed how grass roots social media efforts take on a life of their own as they move from being “under the desk server&# initiatives to enterprise wide programs.

Green Chameleon » Knowledge Retention or Knowledge Assurance?

Green Chameleon

What I mean is that many KM perspectives, like many communications and training initiatives, are more about what the knowledge / information holder wants to transmit or tell to someone else.

Three Elements You Need for Successful Creation Spaces - John Hagel III, John Seely Brown, and Lang Davison - Harvard Business Review

John Tropea - Delicious Collaboration

Buy it now » Guide to Getting a Job Whether youre a new college graduate, were laid off, or are seeking a job change, this guide will help ensure that your next move is the right one. For most creation spaces, initial participation is even simpler - it consists of observing others.

2010 47

The AppGap » » SuccessFactors: Bringing Web 2.0 to Talent Management: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

to Talent Management by Bill Ives February 20, 2008 at 4:46 pm · Filed under Reviews SuccessFactors began in 2001 as one of the first on-demand Strategic HR software providers. The company now serves organizations from less than 10 to over 100,000 employees.

more details please

John Tropea - Delicious Faciliatation

The energy changes in the room when people are immersed in stories from their own organisation. Our biggest challenge is sometimes stopping them leaving the workshop there and then to go and make some changes back in the office! A Simple Test for Your Strategic Initiatives.

2012 36