Change Management for Digital Transformation – my Keynote at the Digital Workplace Conference 2016

Michael Sampson - Currents

It was a great privilege to be able to speak at the conference, especially on the topic of change management for digital transformation, an area I have focused on for most of the past decade. slides 15-16) there are various names applied to these changes, and one commonality is that “tec(h)” is central to them all. slides 17-22) digital transformation is about digital-enabled change, and it has direct and indirect effects.

2016 89

Design Considerations For Enterprise Social Networks

Collaborative Thinking

While enterprise social networking has been covered extensively in the media and by IT analyst firms, one of the least discussed aspects of the topic has been the issue of design and the potential impact of design on employee adoption of such tools and applications. Instead, the information was presented at a holistic and inter-disciplinary level, covering a collection of related issues: Affordance-centered design. Social theory and design. design Enterprise 2.0

Design 176

Design Considerations For Enterprise Social Networks

Collaborative Thinking

While enterprise social networking has been covered extensively in the media and by IT analyst firms, one of the least discussed aspects of the topic has been the issue of design and the potential impact of design on employee adoption of such tools and applications. Instead, the information was presented at a holistic and inter-disciplinary level, covering a collection of related issues: Affordance-centered design. Social theory and design. design Enterprise 2.0

Design 100

Green Chameleon » From Data, with Love

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about From Data, with Love That most hallowed of mental models and glib explanations, the Data-Information-Knowledge-Wisdom hierarchy has taken a bit of a beating this week.

2010 189

What Could the Future of Money Look Like? « emergent by design

John Tropea - Delicious Network

Skip to content emergent by design Home support who’s the architect? We need to be thinking much more deeply about social models which do not depend on any form of currency. As Rushkoff tells us so clearly, that system was designed with a different purpose.

2010 71

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 entrepreneurship HR & Management 2.0 communities can be facilitated, lightly managed but never imposed. program, they only seem to be changing their approach to communities).

2011 61

Anecdote: Explaining the action-oriented communities of practice model

John Tropea - Delicious Community

Home What we do Keynote Speaking About Us Whitepapers Anecdote Associates Clients Contact us Categories Anecdotes Blogging Books Change management Collaboration Communities of practice Complexity Culture Expertise location Facilitation Fun Intervention design Knowledge Knowledge circulation Most Significant Change Narrative News Newsletter Open space Questions Quotes Sensemaking Social networks Storytelling Strategy « 50 Web2.0

2007 28

Being social at work: which communications model to adopt for the enterprise? | The AppGap

John Tropea - Delicious Network

About | Contributors | Contact us | Subscribe: via RSS , via Twitter + sponsored by QuickBase Sponsored post : Access the 7 Tip Series from Intuit QuickBase on using Web-based software Being social at work: which communications model to adopt for the enterprise?

Organising Knowledge » A Typology of Search Behaviours

Green Chameleon

It’s a very widespread mental model, and it is premised on the notion that a searcher has a precise idea of what they want (search is fully intentional and there is a clear “target&# for the query) and that they know when they are satisfied. He hasn’t got any data behind this yet, but it’s a big step in the direction of a search model that might be sophisticated enough to map against real people doing real tasks.

Search 100

Green Chameleon » Trouble at the AOK Corral

Green Chameleon

Founded by Jerry Ash it uses a unique model: “star&# moderators - experts on some aspect of KM - are researched by Jerry, and brought in for 2-week long discussions. There will be plenty of people left in the AOK Forum, those for whom self-management by the community, vigorous probing and challenges are not especially important. Dissent and the ability to manage it collectively is essential to mature communities and to the exchange of knowledge.

2007 100

New Case Studies published on Bioteams Business Games

The Bumble Bee

Over 1-2 days they run their business for 3 years and as well as making all the key operational and strategic decisions also have to deal with real issues such as competitor price changes, supplier problems and misleading media stories!

2012 136

My takeaways from OEB18: communities, AI and 3D-smarts and some very practical stuff

Joitske Hulsebosch

Will do that more and try to promote community learning more often (many clients ask for online or blended learning design rather than community design). Do we have red monkeys (disruptive ideas) and how do we manage those?

2018 130

Herding the Smart Cats: Successful IT Change Leadership

Partnering Resources

Herding the Smart Cats: IT Change Leadership. Other times, this is a challenge, like when trying to change behavior. Change could be hard. Visibility was modeled by the CIO who personally evangelized the new way of engaging in project work.

2012 202

Notes on “Deployment of SharePoint 2013 document, records and collaboration solution at AUT” (Alan Marshall, Stephen McWilliams, Shelley Tasele)

Michael Sampson - Currents

Shelley is the Technology & Resources Manager at the Faculty of Business and Law at AUT. people involved in the project – SharePoint specialists, records management, project management, business group, ICT, subject matter experts (content and process owners), and change management.

2014 156

Defining Social Media

Collaborative Thinking

Social media enables public and transparent participation models where people and organizations interact as peers. Social media itself is not a single technology or set of technologies as much as it is a design point for the application of social tools or leveraging of social platforms. Breaking it down: Social media enables public and transparent participation models where people and organizations interact as peers. It is a design point for a desired participation model.

In Frankfurt Enterprise 2.0 = Organizational Change & People Challenges

21st Century Organization

is a Management Model. e20s was a management rather than technology conference, with organizational impact and change the elephant in the room. Grenoble Ecole de Management” France and Rolf Schmidt-Holtz CEO of Sony Music & BMG that set the conference focus.

CoP Series #5: Is my community a community of practice?

Nancy White

That said, we can take a “community perspective&# when we design a course which would place an emphasis on interaction and making meaning of the material between students. The content also matters - some things lend themselves more to a community model than others.

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Management Innovation eXchange. Its time to reinvent management. Management Innovation eXchange. This manifesto is aimed specifically at organizational change practioners and leaders who are in charge of large scale organizational changes. Design Credits.

Comparing Collaboration and Social Networks - All Collaboration - allcollaboration.com

John Tropea - Delicious Social Network

Collaborative networks are for task and output completion and have a much more robust design around shared digital documents which in turn reflect revisions by participants and provide version control.

2010 46

Executing Enterprise 2.0: Dachis Group Acquires Headshift

Elsua

Fast forward to 2002 … where you will find a very interesting paper ( On the nonsense of Knowledge Management ) that James Dellow quoted along in the current discussion as one of the very few folks who connected the dots across time between both discussions.

Groups 184

Notes from the Opening General Session at IBM Connect 2013

Michael Sampson - Currents

The Rise of Social Business, Alistair Rennie (General Manager, Social Business). The goal - to change the way front office business processes are done. McKinsey & Company - research says that average productivity gains of 25% from using social tools. - "Social is a lifestyle change.". Releasing a new adoption model - with top 10 strategies. Social Edition (coming in March), IBM Connections Content Manager 4.5

2013 141

Blog>> Practitioner Guidelines for Knowledge Audits

Green Chameleon

These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia. Have preliminary conversations with management to sound them out informally on the idea, identify the pain points and business issues they are concerned about. Make sure you understand the culture of the organisation, the business environment and ecosystem, as well as current organisational change initiatives under way.

2017 100

How-to Guides>> Cross-Post: Practitioner Guidelines on Conducting Knowledge Audits

Green Chameleon

These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia. Have preliminary conversations with management to sound them out informally on the idea, identify the pain points and business issues they are concerned about. Make sure you understand the culture of the organisation, the business environment and ecosystem, as well as current organisational change initiatives under way.

2017 100

Lotusphere 2012 Notes: Opening Session

Portals and KM

The opening general session included: Keynote Speaker: Alistair Rennie, IBM General Manager, Social Business ; and other speakers, including Kurt De Ruwe, CIO, Bayer; and Premier Healthcare. He said that with transformations, the winners do not only come out ahead but change the game.

2012 188

Emerging Autopoietic Communities – Scalability of Knowledge Transfer in Complex Systems

John Tropea - Delicious Community

First IFIP International Workshop on Distributed Knowledge Management (DKM 2008), Oct, 18-19, 2008, Shanghai 1. practice, knowledge management, complexity, emergence. of knowledge management attempts to facilitate knowledge- based activities in organizations, but often makes the mistake. that knowledge management is all about information systems, or alternatively, about tacit knowledge in people. Higher level systems basically form a slowly changing.

Communication, communities and collaboration

John Tropea - Delicious Community

technology is completely changing how we interact online and the way in which modern businesses operate. The lack of hierarchical structure in these two models gives individuals greater ability to share information more quickly as each member is only one or two nodes away.

Hierarchy and Network: Two Structures, One Organization - John Kotter - Harvard Business Review

John Tropea - Delicious Social Network KM

John Kotter Blogs John Kotter On: Leadership , Managing People , Change Management Hierarchy and Network: Two Structures, One Organization 1:01 PM Monday May 23, 2011 | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Almost all companies organize people in a hierarchy, and then run well known managerial processes (planning, budgeting, staffing, measuring, etc) with it. Both are designed and purposive. Both are designed and purposive.

2011 61

Green Chameleon » Why Bankers Are Like Street Gangs

Green Chameleon

I think this gets to the heart of the problems that are encountered in trying to ‘control - direct - manage’ Knowledge Management, Change Management and Learning. The 1 month where he created his designs he was drawing on those observations and making creative connections between them.

2008 100

Organising Knowledge » SKOS Working Draft Open for Consultation

Green Chameleon

From the abstract: “This document defines the Simple Knowledge Organization System (SKOS), a common data model for sharing and linking knowledge organization systems via the Semantic Web. The SKOS data model provides a standard, low-cost migration path for porting existing knowledge organization systems to the Semantic Web.

Why Your Innovation Contest Won’t Work - Tim Kastelle - Harvard Business Review

John Tropea - Delicious Community

Innovation is the process of idea management – so, yes, you need great ideas to innovate, but that is only part of it. The problem here is that it is a lot easier to offer a $10,000 prize than it is to design work so that people have autonomy, mastery and purpose. Change Management.

2013 80

Enterprise 2.0 Conference: Session Proposals

Collaborative Thinking

I wanted to duplicate that opportunity for people to hear directly from Cisco management and have the opportunity for an open dialog. For organizations looking for market innovation, it is more often represented by smaller vendors leveraging open source and SaaS-based delivery models. Management and R&D teams are no longer the only participants in an organization’s innovation efforts. This panel will discuss practical approaches that address management concerns.

Anecdote: The difference between communities of practice and knowledge networks

John Tropea - Delicious Community

I would like to change my perception in that case. If in moving to the core you believe you are in a community, do you change your mind as you float to the periphery and think the group is a network? His latest one has an interesting progression model looking at how motivation factors change as you move to the core or periphery.

Will Adam Smith drive businesses in the future ? I'm doubtful. | Bertrand Duperrin's Notepad

John Tropea - Delicious Faciliatation

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.”

Enterprise 2.0 Failure: My Story | Enterprise 2.0 Blogs

John Tropea - Delicious Community

I called them that because within our employee population we had, at the time, 6 main professional competencies: Project Management, Business Intelligence, Content Management, Web Development, Marketing Management and Operations Support. “You’re now part of the Content Management community.” ” Or “Welcome to the Project Management community.” They were not the designations the employees used to describe themselves.

IA Webinar: Real-time Working with Collaboration | Information Architected

John Tropea - Delicious Collaboration

or for those with a longer history in business collaboration, Knowledge Management 2.0. Tags: enterprise design structure collaboration performance reward

2010 44

Green Chameleon » Is KM a Pseudoscience?

Green Chameleon

Both helped me clarify for myself the characteristics and dangers of “magical thinking&# in knowledge management, which I’ve blogged and spoken about before The Beyerstein article in particular caught my attention for the clarity it brings to the conduct of a rational pursuit. Management theory in general and KM theory in particular sometimes seems to forget that.

KM 158

Green Chameleon » Ignorance Begets Confidence

Green Chameleon

Posted by Patrick Lambe on 26/07/07 at 05: 44 PM | Categories: Ignorance Management | Permalink 2 Comments so far Hi Patrick, Is this an evolutionary trait perhaps, as waiting for competence to come probably means it will never arrive. Are good learners really just more comfortable with the churning, queasy feeling we get when confronted by these changes? Doesn’t the Cynefin model argue for injecting chaos?

2007 100

Is Facebook the future of call-centers ? The Air France KLM Switzerland case - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. But it’s becoming more and more obvious that it’s becoming a customer relationship tool what has an important impact on the design of the community management system and the role of the community manager that’s becoming the central point of a service and internal networking system. Facebook is becoming a call center and the community manager a problem solver and a connector like the Air France – KLM Switzerland case shows.

Green Chameleon » Why Do We Share Knowledge?

Green Chameleon

If you can understand the levers of motivation, you can design a system that will create the right input, and hey presto, out will come the desired knowledge sharing. Whim: Can managers rely on this type of knowledge sharing?

2006 184

Green Chameleon » Could a CoP Become a Gang

Green Chameleon

CoPs, like any notionally collaborative activity - social computing, SIGs, clubs and the like - ought rightly to be as flat as possible and group managed from the bottom up. As soon as the ability to jockey for positions of power becomes available, either formally, or by the group acquiescing to pressure and not maintaining self-management, the risk of gang formation and cliques of “cool kids&# is likely to manifest.

2007 100

Green Chameleon » Getting Started on Your Intranet

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Getting Started on Your Intranet I am increasingly of the opinion that no knowledge management effort can avoid the intranet.

Green Chameleon » Blog comments

Green Chameleon

If you can understand the levers of motivation, you can design a system that will create the right input, and hey presto, out will come the desired knowledge sharing. Whim: Can managers rely on this type of knowledge sharing?

2006 141

Green Chameleon » Why Elearning Systems Will Never Rule the World

Green Chameleon

This model of technology-assisted “self&# directed learning is at least half a century old. Within its limits, and with intelligent design (the plain English kind, not the creationist kind), elearning can be useful and engaging. Cross, Andrew Parker, Rob Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations Theodore Zeldin: Conversation: How Talk Can Change Our Lives © 2006-2008 Straits Knowledge.

2008 100