Green Chameleon » Intranet Innovation Awards 2009

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Intranet Innovation Awards 2009 It’s that time of year again! “The Intranet Innovation Awards are global awards that celebrate new ideas and innovative approaches to the design and delivery of intranets. These awards, now in their third year, are shaping up as a great showcase of intranet innovations and ideas both big and small.

2009 100

Green Chameleon » Supporting Communities on the Intranet

Green Chameleon

The video is from Step Two’s inaugural Intranet Innovation Awards (Perkins Eastman were a gold award winner), and there are other videos here.

Green Chameleon » Getting Started on Your Intranet

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Getting Started on Your Intranet I am increasingly of the opinion that no knowledge management effort can avoid the intranet. Intranets have always been messy work.

Green Chameleon » Intranet Governance Guide

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Intranet Governance Guide Maish Nichani has published a guide to good governance for intranets. Highlights include: Get active management support Develop a clear simple charter Build an intranet team Develop your authors Market the intranet Gather and use feedback (includes monitoring activity) Conduct regular reviews.

Green Chameleon » Wiki Intranet 2.0

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Wiki Intranet 2.0 Hurry on over to the e-gineer blog where Nathan Wallace has posted an update on his spectacular wiki-intranet project at Janssen-Cilag. In this post he’s looking much more at the information issues and the impact on information and knowledge culture – including, interestingly, a siphoning off of activity from the dreaded multi-headed email beast.

Wiki 100

Green Chameleon » How to Survive a Zombie Intranet

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Survive a Zombie Intranet James Robertson posts an idea for cleaning up a collaboration platform which could work just as well for an intranet or any knowledge sharing platform. Everyone has their habituated routes through the maze, so nobody except KM and the intranet team have a sense of the craziness of the whole.

Green Chameleon » Have You Done Something Wonderful With Your Intranet?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Have You Done Something Wonderful With Your Intranet? My company Straits Knowledge is proud to be a supporter of the new Intranet Innovation Awards launched by James Robertson’s company Step Two Designs. Some areas of the intranet will be quite stable and structured, some will be much more experimental, some will provide current awareness and content marketing on a daily basis.

2007 100

Change Management, Etienne Wenger, Matt Moore Visits America, Auditing Lessons, What Got You Here Won't Get You There

John Tropea - Delicious Community

I asked the question that you posed and his answer was twofold - first, he mentioned that the growing popularity and ease of blogs has the potential to slightly change the way community of practice practitioners interact. To stimulate behavior change, he suggests imposing fines (e.g., $10 Using Goldsmith’s straightforward, jargon-free advice, it’s amazingly easy behavior to change.

Green Chameleon » Delightful MOMster

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Delightful MOMster Exactly a week ago, the Ministry of Manpower ‘s (MOM) intranet team jointly organised a session with the Information and Knowledge Management Society (iKMS) to share the former’s experience in revamping their corporate intranet.

2010 116

Green Chameleon » Tease, Support, Launch

Green Chameleon

intranet rollout. The smartness extends to the way that training was approached – not on how to use the intranet, but on how to build Enterprise 2.0 Posted by Patrick Lambe on 08/02/09 at 05: 40 AM | Categories: Change Management , KM Applied | Permalink 0 Comment so far Commenting is not available in this weblog entry.

Green Chameleon » Juicy

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Juicy I’m a big fan of Nathan Wallace, the “ let’s turn our intranet into a wiki &# guy. He has just blogged about Juice , the initiative that won his team a Gold award in the Business Solutions category of StepTwo’s 2008 Intranet Innovation Awards.

2008 100

Doing Enterprise Social Media The Wrong Way

Michael Sampson - Currents

Today, one would be hard-pressed to find a business not providing a social networking platform, be it Yammer, Jive, offerings from Microsoft or IBM, or some type of homespun intranet. Deloitte's recent survey on corporate culture suggests executives and employees are of distinctly differing opinions. companies, 45% of executives said social media has a positive impact on their workplace culture, while only 27% of employees agreed. ".

2012 128

Green Chameleon » Gumption

Green Chameleon

Cairo on leading intranet projects: “When I was much younger, a particularly well-weathered project management veteran, to whom I was grumbling, told me to get over myself and said “power’s not given, it’s taken&#. The organisation looks to its intranet staff to provide that expertise and leadership.&# All journeys require group and cultural discipline to work to a common cause.

2008 100

Green Chameleon » Building Information Neighbourhoods

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Building Information Neighbourhoods Yesterday I sat in a meeting where an IT manager was outlining his organisation’s strategy for overcoming information confusion.

2006 130

Green Chameleon » Blog comments

Green Chameleon

“Wikis are increasingly being used on the intranet to help in collaboration around shared work. However, many case studies only briefly cover the actual work practices that successfully accommodate wikis; the focus is still on the overall reactions of the managers and staff on their use. Posted by Patrick on 22/06/06 at 11: 00 AM | Categories: Change Management , KM Applied Permalink 0 Comment so far Commenting is not available in this weblog entry.

2006 100

Share2011 - Core Business: Reminding Ourselves of the Reason We Are All Here (Cory Banks, PB)

Michael Sampson - Currents

Cory has been involved in implementing five intranets. What's an Intranet? -. Cory said, "I couldn't find a good definition of Intranet.". -. Traditional intranet - content management, phone book. -.

2011 148

Internal and external community managers are not the same

John Tropea - Delicious Community

Management & HR. Intranets and digital workplace. & Social Business / Internal and external community managers are not the same. Internal and external community managers are not the same. Internal and external community managers don’t have the same role.

2013 71

Green Chameleon » People Process Technology

Green Chameleon

That’s why I especially liked one of the Intranet Innovation Award winning cases this year, from a company called Transfield Services in Australia. A really nice mix of strong governance and guidance and light, local-context-friendly management.

People 130

The Sharepoint Sessions – Part One – Dispatches from the Front Lines

Green Chameleon

I recently attended a local event sponsored by Knowledge Management Associates , “Real World Sharepoint Experiences.” Having been through a few of these myself in the past, I wanted to see the latest thinking on what it is likely the largest platform for enterprise 2.0 Sadie found the frequent starting points for clients were team collaboration and intranet management.

2008 100

Share2010 Keynote: Dux Raymond Sy from Innovative-e on "Delivering Microsoft SharePoint Success: Why Collaboration is More Than Just Technology"

Michael Sampson - Currents

Key parts - executive buy-in, planning, managing expectations, engaging / user adoption, SharePoint readiness, interative release of SharePoint solutions. Don't call the system "SharePoint" - call it what the purpose is ("intranet") or an application ("onboarding"). A final part is change management - culture, governance, adoption, and feedback. Dux Sy from Innovative-e kicked off day 2 of Share2010 with his keynote on SharePoint success and collaboration.

2010 127

Green Chameleon » Building Common Ground on Jelly

Green Chameleon

No special facilitation needed, just provide space, electricity and inter/intranet so people can do their work, and let things evolve?

2009 130

Green Chameleon » Watching Collaboration as it Happens

Green Chameleon

What would it be like to track edits and contributions to an intranet or corporate knowledge resource like this?

2008 130

Above and Beyond KM » Blog Archive » E2.0 Community Roles and Adoption Planning

John Tropea - Delicious Community

Above and Beyond KM A discussion of knowledge management that goes above and beyond technology. Luis prefers to talk about "facilitating" a community rather than "managing" a community.] You can try to manage what communities form and how they build their community support.

Roles 39

Customer service : avoid being the victim of you social media success - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. Intranets and digital workplace. To find themselves in such a situation that can be described as a “rich people problem”, these businesses understood that beyond community management they had to have a processus approach. Management & HR.

2013 69

So you love your customers.and you let others take care of them - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. Intranets and digital workplace. You are here: Home / Management & HR / So you love your customers…and you let others take care of them. So you’d like to let someone else initiate and manage this relationship ? Someone who’s not you, who has not your culture, for whom you’re only a customer among others ? Community management is something serious one has to manage himself. Management & HR.

2013 28

Sorry but I'm not a member of your community - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. Intranets and digital workplace. Community management is about business, not claptrap. Community management and processes by the example. Sometimes you need a community manager. Sometimes a manager is enough… Filed Under: Customer Relationship & Marketing , Management & HR Tagged With: brand , Communities , customer care , Customer Relationship & Marketing , service. Intranets and digital workplace.

2013 46

Communication, communities and collaboration

John Tropea - Delicious Community

technology is completely changing how we interact online and the way in which modern businesses operate. Obviously, given social equity is culture-specific, these findings only apply to those cultures low on Hofstede’s Power-Distance index.

Green Chameleon » Enterprise 2.0 Should Be Leaky

Green Chameleon

adoption is the ability to manage identities and authentication for all these tools across the firewall. www.straitsknowledge.com blog articles how-to guides events publications book videos about Enterprise 2.0

2008 130

Your community manager should be a professional. But in which field ? - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. Intranets and digital workplace. You are here: Home / Customer Relationship & Marketing / Your community manager should be a professional. Your community manager should be a professional. Summary :with a profile that’s still hard to define, community managers look like rare birds. A couples of week ago a job offer for a community manager position showed up in my twitter timeline. Intranets and digital workplace.

2013 45

Don't tell my mum I'm a community manager, she believes I play piano in a brothel - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. Intranets and digital workplace. You are here: Home / Management & HR / Don’t tell my mum I’m a community manager, she believes I play piano in a brothel. Don’t tell my mum I’m a community manager, she believes I play piano in a brothel. I don’t know why but I’m very uncomfortable with this community manager thing. Community managers. In addition to the job (managing what ?

2013 45

Green Chameleon » Thinking About Wikis - and Wiki Raids

Green Chameleon

Invite the drafting group to a half day “wiki raid&# in a meeting room with intranet connections and one PC/laptop for every two people (or they can bring their own).

Wiki 130

Is Facebook the future of call-centers ? The Air France KLM Switzerland case - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. Intranets and digital workplace. But it’s becoming more and more obvious that it’s becoming a customer relationship tool what has an important impact on the design of the community management system and the role of the community manager that’s becoming the central point of a service and internal networking system. Being good at customer relationship management is key for any business. Intranets and digital workplace.

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

s products also includes enhancements that address the issues that have impeded the adoption of community-driven collaboration technologies in the enterprise, such as integration with existing business applications, manageability, ease-of-use, measurability and ROI.

NewsGator Offers Social Sites ™: A Comprehensive Enterprise Social Networking Suite | The AppGap

John Tropea - Delicious Community

Holston, their President and CEO, and Ashley Roach, Product Manager,about their comprehensive offering. The Innovation Management capability integrates the innovation management process with your enterprise social network. Can todays project management software be done better?

Green Chameleon » A Word from the Wise

Green Chameleon

Matt asked Mark, David, Arthur, Graham, Keith and Cory for their words of advice to new knowledge managers and kindly created a podcast. There was no system to collect and manage these funds across the organisation. Managers found this very useful and it saved days of work for the finance people. Another example was to target one project and provide assistance to publish everything either in a database or onto one of two intranet websites.

2008 100

Green Chameleon » Crimes and Misdemeanours in Athens

Green Chameleon

We developed the toolkit for them, it consists of a guiding framework, guidelines, templates, self-assessment tools, and lots of intranet based supporting resources.

2007 130

Green Chameleon » Shhhh… the IP Addresses Have Ears

Green Chameleon

It works by mapping individual IP addresses to users, and monitors and maps communications between employees by email, instant messaging and internet (intranet?). Knowledge managers can be evil too.

2007 130

Green Chameleon » The Real Test of Value

Green Chameleon

We would send them via email to all staff as at that time, hardly anyone visited the Intranet. Posted by Edgar Tan on 13/04/07 at 06: 42 PM | Categories: Culture , Knowledge Sharing , Knowledge Transfer , Video | Permalink 0 Comment so far Commenting is not available in this weblog entry.

2007 100

Green Chameleon » Take Your Wiki on Holiday With You

Green Chameleon

You can use it offline and online, on a desktop for your private drafting and journaling use, on a shared network drive for people to open and collaborate on (even if the intranet isn’t hosting it) or on a website.

Wiki 130

Green Chameleon » Passionately Logging In

Green Chameleon

And somehow, magically, this document would effect change. Cross, Andrew Parker, Rob Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations Theodore Zeldin: Conversation: How Talk Can Change Our Lives © 2006-2008 Straits Knowledge.

2007 130

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 entrepreneurship HR & Management 2.0 communities can be facilitated, lightly managed but never imposed. program, they only seem to be changing their approach to communities).

2011 61

Will Adam Smith drive businesses in the future ? I'm doubtful. | Bertrand Duperrin's Notepad

John Tropea - Delicious Faciliatation

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.”

Being social at work: which communications model to adopt for the enterprise? | The AppGap

John Tropea - Delicious Network

The focus of Bills reviews: web-based business software that enables companies and individuals to better organize, track, and share information, as well as better manage projects, processes and workflows. Can todays project management software be done better?