When Context Transcends Change Management


What if everything we have been told about Change Management over the course of the last few decades was all just … plain wrong? What if research keeps telling us, over and over again, how ’ most change efforts fail ’ ? Do we still think that organisations can change?

2016 176

Dispatch from the 2017 Association of Change Management Professionals Conference

Partnering Resources

The annual conference of the Association of Change Management Professionals was lively, friendly, and fun. What’s Hot: Using Neuroscience for Change Management. Using findings from neuroscience to help guide change is still hot. Promote change leader modeling.

2017 153

The 10 Key Principles of Change Management

The Bumble Bee

Over the last 6 months I have been designing, testing and piloting an exciting new Change Management Game for leaders and teams which lets them experience what it is like to lead a complete 9-month change management project over the course of a single day.

2013 208

White Label Online Change Management Game (cohort) from Bioteams Design

The Bumble Bee

Bioteams readers might be interested to know that I have just launched Cohort - an Online Change Management Game which challenges players to explore different strategies to gain the support of a group of senior executives for a major change initiative.

The River Diagram: Strategic community change management

The Bumble Bee

I am always on the lookout for good simple visualisation techniques to support change management. In other words you start with a Maturity Model for the particular Change Management area you are working on. Chris Collison has introduced me to The River Diagram - a great strategic tool for moving a community of groups forward via common initiatives and best practice sharing. The River Diagram idea is quite straightforward.

(Intranets2011) "Change Management is Paramount" - Matthew Clarke #intranets2011 #change

Michael Sampson - Currents

In the fourth session of the day, and the final presentation before lunch at Intranets2011 , Matthew Clarke talked about the importance of change management. Matthew asked whether attendees have change management resource on Intranet teams - few said yes. -.

Social Business Implementation Challenges - Metrics, Risk, and Change Management

Michael Sampson - Currents

According to the report, organizations that have experienced the most success in social business approaches have made fundamental changes in the way employees work. 2) Companies need to understand and manage the risks associated with social business. (3) 3) Change management is a critical requirement for embedding successful social business practices in an organization. ". Change is a risk.

change management through language?

Social Abacus

What would it look like if you encouraged all constituents to "story" their relationship to an enterprise? If the words we use are 'literal' reflections of our social orientation, illustrating how we relate to ourselves, others, situations, objects, etc., then what types of words-- and variations would we see in the conversations of an organizations' constituents?

Martin Risgaard Rasmussen on User Adoption Strategies, "a book for everyone who is working with change management and adoption"

Michael Sampson - Currents

Martin Risgaard Rasmussen published his review of my book, User Adoption Strategies yesterday: " The initial chapters focus on adoption and change in a more general perspective and provides a nice introduction. One thing that becomes increasingly clear after reading this is that change is not about tools and methods - Change is social!

Share2010 Session: Erica Toelle from InfoShare on "Don't Reinvent the Wheel: An Overview of People Change Management Research as Applied to SharePoint Maturity Model"

Michael Sampson - Currents

Erica Toelle from InfoShare in Seattle WA talked about people change management research as applied to SharePoint maturity. Erica has been working with SharePoint since 2004, with a major emphasis on enterprise content management. Key points from Erica's talk: Erica will be sharing a series of frameworks on change management, to help with engaging people in organizations about change. document management), stage 2 (content management - eg.,

2010 117

New Year’s Resolution: This year I won’t take the caterpillar approach to personal growth

Net-Map Toolbox

Change Management musings opportunities original Artwork personal development Uncategorized Caterpillar Change Musings New Year''s Resolution Original Artwork Personal Growth Refusal for Fly I cannot fly! I know that from experience!

2014 167

The happy selfscanner: lessons about introducing new technologies

Joitske Hulsebosch

change management elearning social technologyMy supermarket introduced self-scanners. I'm not someone who is at the forefront of any new technology. For instance I'm secretly against the microwave. Yet I've thrown myself into the self-scan adventure because it seemed a good experience.

2016 141

How your landscape expands if you talk about conflict…

Net-Map Toolbox

Or: How can we change the world? Instead of just seeing where the ocean starts and ends, you now know which rocks and sandbanks you need to avoid on your perilous journey of change. Let me start by saying: I don’t like conflict.

2017 116

Strategic engagement – with snakes, elephants, baboons, mosquitos and meercats

Net-Map Toolbox

Manage possible power struggle between positive high influencers. I am just back from work in Southern Africa.

2017 116

What is the one little thing you can do?

Net-Map Toolbox

career coaching Change Management exploring new ideas musings personal development Uncategorized Change eating an elephant New Year''s Resolution personal happiness questions self-mastery Want to eat an elephant?

2014 162

From Net-Map to Action in less than a Minute

Net-Map Toolbox

case studies Change Management notes from the field Other people''s work Political Networks training Uncategorized action economic development exciting insights local politics Net-Map Picture by junussyndicate on deviantART.

2013 155

Social media: a new type of hammers for change facilitators in organisations

Joitske Hulsebosch

This is a column Sibrenne Wagenaar and I have written for the management site. We wrote this for the change facilitators working in and with organisations on change. Many change processes fail because there is too little attention for the sub-public discourse.

2011 237

Is “development 2.0? the same as “agile international development”?

Net-Map Toolbox

start-ups) is how to institute these radical changes in large hierarchical organizations. Change Management exploring new ideas International development musings Organizational Learning Other people's work Uncategorized

Making KM Fun!

Chris Collison

Change Management Collaboration Communties of Practice Design Facilitation Knowledge Management Knowledge transfer ONA

2014 91

Coining the right term

Joitske Hulsebosch

advisory practice change management knowledge managementI used the Tedtalk of Joris Luyendijk 'Share your learning curve' (also here on my blog) for my work with a team in higher education.

2012 164

Advocacy Judo vs. Advocacy Weightlifting

Net-Map Toolbox

Change Management International development musings notes from the field Political Networks Public Health social movements Social Networks UncategorizedAdvocate, don’t break your back (picture copyright by Mr. Moss on flickr).

2012 155

Leadership is an activity, not a position

Net-Map Toolbox

Others, from the middle of the organization, or even the outside, may start a movement, develop a followership or coalition, change the way things are done and achieve excellent results. Writing it on the wall will not make you a leader, sorry. picture by Ziggy_Mo on Flickr).

2012 142

Scaffolding for sharing knowledge

Chris Collison

Benchmarking Change Management Communties of Practice Knowledge Asset Knowledge Sharing

Looking for interview partners on innovation in large corporations or government agencies

Net-Map Toolbox

How do mid- to higher level managers in large corporations or government agencies use their formal and informal influence networks to achieve innovation? career coaching case studies Change Management opportunities Organizational Learning personal development Social Networks

2011 153

Introducting social media in organisations to improve the learning function is more difficult than you may think.

Joitske Hulsebosch

The report is very interesting, because it shows that the actual practice of changing habits in organisations is very hard! They allowed me to blog about it and I think it has some valuable lessons like shape such a process as a real change trajectory (I'm personally convinced about this). Top management supports this vision and has made it possible that sufficient time and money is allocated to this project. change management elearning organisation2.0

2012 143

Can you change organizational culture?

Net-Map Toolbox

So if you want to change organizational culture, the first task is to clarify with the person who came up with this, what exactly they are talking about, what are concrete examples of “when this happens we tend to do that” that they are not happy with.

Is evaluation a cost or an investment?

Net-Map Toolbox

Change Management Evaluation Monitoring Organizational LearningTurn your evaluation into a catapult (picture by trebuchetstore.com).

Net-Mapping at Agile Coach Camp, Columbus, Ohio

Net-Map Toolbox

career coaching case studies Change Management facilitation notes from the field Organizational Learning UncategorizedThese fish are ready for the next cocktail party! copyright by Sugar Daze on Flickr). I’m feeling a bit like a fish on a cocktail party, surrounded by all these agile programmers and agile coaches, knowing that I have brought them some wooden toys and post-its and paper to play with tomorrow.

Ohio 136

Is your most annoying opponent really the most dangerous one?

Net-Map Toolbox

picture by cheetah100 on flickr) I have started interviews for my innovation networks study, trying to understand how a new idea materializes and becomes real world change. Can you do something about their fear (of change), need for recognition, feeling of exclusion? Is this a mosquito?

2011 148

10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats.

Being a leader without being the boss

Net-Map Toolbox

We’ve all been there and maybe you are there today: You feel responsible for the success of an initiative, change process or project but have little or no formal authority to tell people what to do. Well, whether ordering people to do stuff actually leads to sustainable change is a different question. But today I want to talk about affecting change if you don’t have formal authority. and what lights your fire? copyright by Neils Photography on flickr).

2011 138

If you want to change the world, teach!

Net-Map Toolbox

Change Management musings Organizational Learning training UncategorizedTeaching future Net-Mappers at the International Food Policy Research Institute was a pleasure: Highly motivated participants, who bombarded my co-trainer Noora-Lisa Aberman an me with questions, from the very concrete (How to deal with an arrogant interview partner who thinks board game pieces are below him?) to the philosophical (How are truth and perception related?).

2011 130

Switch for social media

Joitske Hulsebosch

Change management is definitely one of my favorite fields! Even though I am now not using the field as consciously as when I was guiding organisational change trajectories, I feel when I work on introducing social media I may apply it too and could improve. Rather than changing the mindset, you could also give them smaller bowls. That's an easy solution to a difficult behaviour change. Shape the situation to make change easy.

What’s more important? People or structures?

Net-Map Toolbox

If you look at any great change, in your organization, in history, and you ask people to describe who this happened, most likely you will get one of these two stories: Story 1. It’s all about the structure: The time was right, there was a new law, technical invention, financial incentive, change in weather pattern, means of transportation, political system and all of a sudden, people (like sheep) had no choice but to change how they were doing things, it only made sense.

2012 113

Agile international development?

Net-Map Toolbox

Responding to change over following a plan. I was once in a project meeting where the donor representative said: “You know, this is a learning project, so if you realize in the middle of it that you need to change your approach, that is fine.” but about how to support organizational change, how to encourage managers to be open to new approaches and how to deal with resistance.

What stops us from putting knowledge into action?

Chris Collison

Now let’s park the BMW analogy and think about knowledge management (which, coincidentally, BMW are also very good at). Some possibilities: It’s much easier to write a document than see a change through to completion. Our BMW is nearly 8 years old now.

2012 74

Net-Map – Agile – Organizational Change

Net-Map Toolbox

But that it means significantly changing processes, power and incentives within the organization. So introducing agile is not just a technical switch but actually an organizational change effort. So at the beginning of a 1 1/2 year project he has just started we met with the three leading managers who oversee the agile implementation for this international corporation. case studies Change Management notes from the field Organizational Learning Other people's work

2012 118

Yes we can, but very slowly (and not always)

Joitske Hulsebosch

I agree with the conclusion drawn in the very realistic and recognisable article: see volunteering in countries like Uganda as an investment in yourself, and don't expect to change anything in 1,2 or even 6 months. What can we learn from it in terms of change management?

Uganda 141

Using Net-Map to become more agile

Net-Map Toolbox

If you come to an organization (as internal or external Agile coach) and you want to implement Agile, this is not like saying: “We are going to use this new product now… but we will keep on working the way we did before” It’s a radical change in what the organization does and how it does it. So typically organizations have a strong inherent force toward doing things “how we always did them” and are allergic against change.

2011 117

Don’t Net-Map this!!!

Net-Map Toolbox

Imagine you start an organizational change process by involving people from all parts of your organization in participatory Net-Map sessions. And they might start initiating some grassroots change just building on their insights and networks developed during the sessions. case studies Change Management facilitation fine-tuning implementation musings Uncategorized

2012 106

What is the best network structure?

Net-Map Toolbox

case studies Change Management Evaluation International development Monitoring Social NetworksIt's easy: The one with the biggest trophy has to be the best - but how do you judge what's the best network structure? Beauty contest winners, copyright by "What makes the Pie Shops Tick?" " on Flickr) That is THE question that my clients normally want me to answer. Tell us the best network structure and help us get there.

2011 109

Looking back – KM highlights from 2014 (part 2)

Chris Collison

After nearly ten years of independent consultancy in KM, I finally managed to combine a business trip with an extra family holiday. Continuing from my top ten KM consulting highlights (in no particular order!) from 2014… 6. Sharing Knowledge in the Offshore Wind community.

2015 48

Change Management, Etienne Wenger, Matt Moore Visits America, Auditing Lessons, What Got You Here Won't Get You There

John Tropea - Delicious Community

I asked the question that you posed and his answer was twofold - first, he mentioned that the growing popularity and ease of blogs has the potential to slightly change the way community of practice practitioners interact. To stimulate behavior change, he suggests imposing fines (e.g., $10 Using Goldsmith’s straightforward, jargon-free advice, it’s amazingly easy behavior to change.