Change Management, Etienne Wenger, Matt Moore Visits America, Auditing Lessons, What Got You Here Won't Get You There

John Tropea - Delicious Community

I asked the question that you posed and his answer was twofold - first, he mentioned that the growing popularity and ease of blogs has the potential to slightly change the way community of practice practitioners interact. To stimulate behavior change, he suggests imposing fines (e.g., $10 Using Goldsmith’s straightforward, jargon-free advice, it’s amazingly easy behavior to change.

Becoming a Successful Socially Integrated Enterprise – The Long Journey

Elsua

What’s your purpose? . Enabling early adopters to lead your change initiatives. As you can see, it all starts with asking the ‘ why? ’, that is, the purpose. Can we get to successfully challenge the status quo of how certain things operate?

2016 204

Year-End Thoughts On Enterprise 2.0 Social Software (Part 2)

Collaborative Thinking

There needs to be some business purpose - that purpose may be very intangible in terms of ROI, but there should be some localization and internalization of what E2.0 From an organizational viewpoint, adoption challenges remain the most significant hurdle.

My takeaways from OEB18: communities, AI and 3D-smarts and some very practical stuff

Joitske Hulsebosch

He notices people were looking for practical applications, whereas a conference like this is to challenge your thinking. Still don't know whether the lack of convenor was by purpose or an omission in the program though :). The challenge for organizations is the power defect.

2018 130

Doing Enterprise Social Media The Wrong Way

Michael Sampson - Currents

The question now is how well these offerings serve the purposes of collaboration and business transparency. Approaches to addressing the problem included (a) linking the tools to people's current work, (b) thinking "change management," and (c) understand how people really work today. And in my more recent book, User Adoption Strategies , I provide a set of 20 strategies that you can use to approach the user adoption challenge.

2012 128

Happiness at Work Starts with #NoeMail

Elsua

Why is it so difficult then to challenge the status quo of corporate email and somehow accept its extended (ab)use as a necessary evil ? Or is it, maybe, because, you know, changing the nature of work is really hard , so why bother doing it anyway in the first place, right?

2016 170

Creativity: Look at something, see something else

Net-Map Toolbox

Or turn some toys into a tool for change management (see Net-Map), something you are about to throw away looks like an object of pure beauty waiting for a frame, a sentence you have said a million times takes on a different meaning. A cloud that looks like.

2011 163

One Month Anniversary on the New Job as Lead Social Business Enabler

Elsua

The challenges, as well as the opportunities, are just so different , yet so rewarding. Organisation Change Management. Will it change me for good to the point where I may not come out of the firewall in a good while?

2013 236

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Management Innovation eXchange. Its time to reinvent management. Management Innovation eXchange. This manifesto is aimed specifically at organizational change practioners and leaders who are in charge of large scale organizational changes.

“How?”

Viv Mcwaters

questions: How can we change the way we do things around here? How do we get people to change their behaviour? Barbara Jacobs, American Library Association, wrote on the amazon.com site : “The new approach to change management that is presented here will completely flummox control freaks. Then we can tackle purposeful work as if we were social architects seeking engagement and change. I hear a lot of “How?&#

2011 126

Open Enterprise 2009 - Lee Bryant Interviewed by Stowe Boyd

Elsua

at the moment: Change Management and Culture. Well, as a teaser, I would go ahead and share with your folks how Lee’s thoughts on the big challenges for Enterprise 2.0 Innovation Knowledge Management Knowledge Tools Learning Productivity Tools Social Computing

2009 151

When Command and Control Needs to Become Engage and Support

Elsua

Trust in your purpose, trust in your peers, trust in yourself. It is something management adds when they don’t trust their employees to perform as expected " [Emphasis mine]. IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Computing

Let The Next Adventure Begin – The What Next (The System of Me)

Elsua

Luck can be manipulated” He gets to talk about how goals no longer cut it in today’s constant world of change. After 17 long years working in the largest corporate IT environment there is out there at the moment, and having had a blast all along, it’s now time for me to embrace both the unknown and the uncertain: to become an independent, a free spirit, a solopreneur , a provocateur of sorts , a change agent, a free radical, an outrageous and true optimist hippie 2.0

2014 211

Transforming the Workplace with Radical Management by Steve Denning

Elsua

Well, it’s been, all along, about culture, corporate culture , about organizational change , about change management (i.e. And, of course, the one on Radical Management : .

2012 206

A World Without Email - Year 2, Week 6 (EventoBlog - Servicios y Tecnologia 2.0 en la Empresa by Luis Suarez)

Elsua

Plenty of conversations around change management, cultural issues, adoption, etc. IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Computing Travelling A-World-Without-Email After an incredibly hectic (And frenetic!)

Email 130

Hierarchy and Network: Two Structures, One Organization - John Kotter - Harvard Business Review

John Tropea - Delicious Social Network KM

John Kotter Blogs John Kotter On: Leadership , Managing People , Change Management Hierarchy and Network: Two Structures, One Organization 1:01 PM Monday May 23, 2011 | Comments () Email Tweet This Post to Facebook Share on LinkedIn Print Almost all companies organize people in a hierarchy, and then run well known managerial processes (planning, budgeting, staffing, measuring, etc) with it. Both are designed and purposive. Both are designed and purposive.

2011 61

Blog Cases from 2005: James Robertson on Content Management

Portals and KM

James Robertson is the Managing Director of Step Two Designs , a content management consultancy located in Sydney, Australia. He started blogging in June 2002 when the his business changed it's focus to pure consulting in the areas of knowledge management, content management and intranets. James feels that the timing was good for this change as he was doing quite a few interesting (and very diverse) projects at the time. about their blogging efforts.

2005 116

Emerging Autopoietic Communities – Scalability of Knowledge Transfer in Complex Systems

John Tropea - Delicious Community

First IFIP International Workshop on Distributed Knowledge Management (DKM 2008), Oct, 18-19, 2008, Shanghai 1. practice, knowledge management, complexity, emergence. of knowledge management attempts to facilitate knowledge- based activities in organizations, but often makes the mistake. that knowledge management is all about information systems, or alternatively, about tacit knowledge in people. Higher level systems basically form a slowly changing.

Green Chameleon » Why Bankers Are Like Street Gangs

Green Chameleon

I think this gets to the heart of the problems that are encountered in trying to ‘control - direct - manage’ Knowledge Management, Change Management and Learning. Stephen Pinker in his book on cognitive functioning spoke as a Jewish man how ‘kosher’ had more to do with maintaining exclusion rather than actually serving a religious purpose. So this is the challenge, how can you belong to part of the group yet still maintain your individuality?

2008 100

UC And ROI: Round2: IBM's Truth And Fiction Example

Collaborative Thinking

the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on.". The reason is that call centers do a lot of multi-channel management so you do not want someone involved in an IM chat to appear available to handle a phone call or email response.

ROI 106

Communication, communities and collaboration

John Tropea - Delicious Community

technology is completely changing how we interact online and the way in which modern businesses operate. If change is not forthcoming, then the adoption of social computing tools is likely to fail. Check out this free and simple to use online "To-Do List" called Intuit Task Manager.

Old School Operational Excellence at the core of Social Media Success for Brands

Ant's Eyeview Blog

That clarity of purpose around experience creates a very natural foundation for social media engagement. While the listening, organizing and engaging process still offers some challenges, the urgency to participate is clear. The advantage here is that service brands tend to evaluate, manage and refine every touch point with their customers and look at their operations end-to-end. The problem here is that operations represents a set of hardened and individually managed silos.

Green Chameleon » When Can You Trust a Knowledge Manager?

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about When Can You Trust a Knowledge Manager? If its a tough job being a knowledge manager, it’s an even tougher job to trust them with your organisation’s culture and infrastructure.

Will Adam Smith drive businesses in the future ? I'm doubtful. | Bertrand Duperrin's Notepad

John Tropea - Delicious Faciliatation

Bertrand Duperrin's Notepad Thoughts on management, HR, social networks…and enterprise 2.0 " The most successful companies are those that think jointly technological change, work design and the changes in internal social relationships.”

Green Chameleon » Blog comments

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Why KM is Hard To Do We recently did a small information management/knowledge management internal initiative at Straits Knowledge. In this article I use the case study of our internal initiative to analyse the way that infrastructure in large organisations imposes friction on the rate of change, and propose some project management and change management strategies to deal with that.

2006 100

What Could the Future of Money Look Like? « emergent by design

John Tropea - Delicious Network

He gives a few examples of alternative currencies currently in experimental phases, which I’ll list here: Time Banking – Creating Social Change by Weaving Community : This is an alternative currency system to be used in local communities.

2010 71

Organising Knowledge » A Typology of Search Behaviours

Green Chameleon

This is of course a notion that suits the taxonomist, because the intentional/target approach says all you have to do is predict likely targets and the likely language of search and map this to your taxonomy language and concepts (the document managers can worry about how the content gets tagged to your concepts).

Search 100

Organising Knowledge » What Are We?

Green Chameleon

To be challenged and questioned! Perhaps because I believe being challenged is a good thing. Because I challenge taxonomists, they have an identity crisis? Let’s make it more open to being challenged, and not false assumptions. Surely such a duel would be of great value to advancing the profession of information architecture and information management. I think we’d agree on some of those challenges - business relevance for example.

2009 100

Customer service : avoid being the victim of you social media success - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. The capacity of the point of contact, should it be called community manager or anything else, can be improved by adding more resources, improving the system, redefining people’s tasks and, most of all, refocusing on exception management. management.

2013 69

F-Suites for C-Suites: 4 Futures Thinking Toolkits To Help C-Suite Leaders Thrive in a World of Change « emergent by design

John Tropea - Delicious Faciliatation

F-Suites for C-Suites: 4 Futures Thinking Toolkits To Help C-Suite Leaders Thrive in a World of Change. The world is changing. Power is the chief means to social change. All that would have to change for an accurate Sweet Spot Futures Primer. Log Out / Change ).

2012 75

Don't tell my mum I'm a community manager, she believes I play piano in a brothel - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Management & HR. You are here: Home / Management & HR / Don’t tell my mum I’m a community manager, she believes I play piano in a brothel. Don’t tell my mum I’m a community manager, she believes I play piano in a brothel. Summary : There’s a tendency to call “community manager” any person that communicates online for an enterprise…even it the activity has nothing to do with communities. Community managers.

2013 45

Being social at work: which communications model to adopt for the enterprise? | The AppGap

John Tropea - Delicious Network

The focus of Bills reviews: web-based business software that enables companies and individuals to better organize, track, and share information, as well as better manage projects, processes and workflows. Can todays project management software be done better?

The dawn of service economy | Enterprise 2.0 Blogs

John Tropea - Delicious Collaboration

Because, in most cases, they feel collaboration as a top-down burden, they don't feel commited by its purpose, and, most of all, they see it as a system where they are only gears. The final purpose is, of course, to achieve something, but the immediate purpose is to help someone. And that changes everything. read more Is it Knowledge Management or Business Intelligence? Skip to Navigation Enterprise 2.0

Green Chameleon » Do Knowledge Managers Really Want to Share Knowledge?—Sharing as a Mating Game

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Do Knowledge Managers Really Want to Share Knowledge?—Sharing One of the questions asks what KM professional associations should do to support knowledge managers. What were the challenges?

2007 130

Green Chameleon » Snake Oil

Green Chameleon

And we need, in fact, to maintain the ambiguity and lack of clarity in the term “knowledge management&# and to be patient with the lack of transparency as well as the large territorial claims made under the umbrella label of KM. Firms already have one level of functional management.

2008 130

Green Chameleon » Wisdom Management

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Wisdom Management The actKM community has been debating whether it’s time to extend knowledge management into wisdom management. Joe Firestone thinks the definitional ambiguities of KM would be far exceeded by the definitional ambiguities of wisdom management, making it an unproductive endeavour. assassination) to anyone who talked of wisdom management?

2008 130

The AppGap » » Facebook webinar slide deck and questions (and hopefully answers): News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

How would you characterize the level and quality of engagement in Facebook groups with a substantive purpose vs. a marketing purpose? They will also be adept at managing professional relations and workplace boundaries. Can todays project management software be done better?

The AppGap " " Perspective on Designing and Managing Knowledge Work. Inside Knowledge MasterClass, Part I: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Network

Perspective on Designing and Managing Knowledge Work … Inside Knowledge MasterClass, Part I by Jon Husband September 16, 2008 at 4:22 pm · Filed under Collaboration , Distributed Work , Enterprise 2.0 , KM , Web 2.0 Lillian Gilbreth introduced psychology to management studies.

2008 36

The AppGap " " Reflections on the Nature of Collaboration: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Collaboration

That’s a reality and from what I see of growing computer connectedness and information abundance, one that will become more challenging rather than less. Check out this free and simple to use online "To-Do List" called Intuit Task Manager.

The AppGap » » Web 2.0 in the Enterprise. From Dilbert to Dude: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

in the enterprise and how social media is changing collaboration behind the firewall. This again was an initiative that began with no funding but tapped into the inherent nature of people to connect with each other in a purposeful and productive manner.

The AppGap » » Socialcast Brings Twitter Style Functionality into the Enterprise: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

Socialcast has taken on this challenge and now provides the micro-blogging capabilities found within Twitter in a form that is optimized for enterprise use. It provides a closed community with a common purpose to provide more focused conversations. Twitter lacks any management tools.

2008 42

The AppGap " " Collaboration — What's in it for me?!: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Collaboration

So what does this mean for managers considering strategies for the introuduction of collaboration tools? Let them tell the stories about project tools, techniques, and lessons learned as a part of a knowledge management strategy. Can todays project management software be done better?

The social process | Web 2.0 and business process management

John Tropea - Delicious Social Network KM

“Recently, someone in Australia had a complex challenge at work,” he explains. platform bypasses the obstacles in a hierarchy; it changes the game,” says Redshaw. ” The impact on process Aviva is also an organisation that is further down the road of business process management than most. to business processes promises to have just as evolutionary an impact as it does in the realm of knowledge management, if not greater, says Redshaw.