Adoption Strategies at Firms Using Central Desktop

Michael Sampson - Currents

In a month I’ll be attending and speaking at Collabosphere 2015 , the PGi / Central Desktop user conference in Austin TX. In advance of my two sessions I spoke with some Central Desktop customers about their adoption framework, and it was heartening to hear the strategies employed. When executives sponsored the use of Central Desktop, and were actively involved themselves in the use of the tool, results were better than when executives were indifferent.

Central Desktop: 9 Types of Collaborators

Michael Sampson - Currents

Central Desktop released an infographic, featuring nine types of collaborators : Types include the ringleader, the stealth ninja, and the socialite, among others.

Trending Sources

Central Desktop User Conference - September 2011

Michael Sampson - Currents

Central Desktop have announced today its first ever user conference - coming up in September 2011. I can't attend due to other commitments, but it's looking good this far out: " Please join us at Collabosphere 2011: Elevate, Central Desktop's first annual user conference!

Central Desktop - Web Based Team Collaboration and Productivity Software

John Tropea - Delicious Collaboration

Quick Tour Central Desktops SaaS social technology platformis built for next-generation business teams that want to save time, cut costs and manage daily workactivities. Web-Based Software Central Desktop for Salesforce.com Why Central Desktop? What Others are Saying See How Customers are using Central Desktop! Real-Time Collaboration - Schedule and host web meetings through Central Desktop and share information in real-time.

Common Ground - by Central Desktop

Michael Sampson - Currents

Central Desktop released Common Ground , a new collaboration solution for marketing agencies: " Central Desktop, provider of the industry-leading cloud-based social collaboration platform for businesses, today announced the availability of its CommonGround edition, a new collaboration solution designed to help marketing agencies maximize billing hours and increase client retention. Central Desktop has long offered the first, and is now moving into the second.

Kudos to Central Desktop - User Adoption & Training

Michael Sampson - Currents

So I was delighted to hear yesterday of Central Desktop's new User Adoption & Training section in their help center - yes, there is material in "Help" about the application, but they have lifted their sights to the wider challenges too.

User Adoption Strategies: The Central Desktop Approach

Michael Sampson - Currents

This report analyzes the use and effectiveness of user adoption strategies for the Central Desktop service, among a reference group of current Central Desktop client organizations. Central Desktop Plus Other Tools (Question 1). Smaller Organizations Use Central Desktop (Question 2). This report is for any organization looking at using the Central Desktop service, who wants to make effective decisions about user adoption.

PDF 1

User Adoption Strategies: The Central Desktop Approach

Michael Sampson - Currents

This report analyzes the use and effectiveness of user adoption strategies for the Central Desktop service, among a reference group of current Central Desktop client organizations. Central Desktop Plus Other Tools (Question 1). Smaller Organizations Use Central Desktop (Question 2). This report is for any organization looking at using the Central Desktop service, who wants to make effective decisions about user adoption.

PDF 1

New Report: User Adoption Strategies for Central Desktop Users

Michael Sampson - Currents

The first document is now done: the analysis of the results from over 200 organizations using the Central Desktop service. Somewhere people have to be trained on the basic concepts of the tool—how to describe Central Desktop, what its various tools are, how it works conceptually. For purchasing details (and free access to the Summary), see User Adoption Strategies: The Central Desktop Approach.

Central Desktop Using Twitter for Sales, Service, and Brand Monitoring Conversations

Portals and KM

I have written about Central Desktop several times (e.g. Central Desktop Moves Up with Enterprise Edition and How Barack Obama is Using Web and Enterprise 2.0 in the US Primary Campaign Through Central Desktop ). If they saw conversations about Central Desktop or relevant social media issues, they would join the conversation. Finally, the firm called Central Desktop and signed up.

Make or Break User Adoption Strategies – my talk at Collabosphere 2015

Michael Sampson - Currents

In late September I had the privilege of attending and speaking at the Collabosphere 2015 conference in Austin TX, hosted by Central Desktop. Thanks much to the Central Desktop team for their scheduling flexibility at the last minute. My trip was shorter than originally planned due to family circumstances, but I was still able to present the two sessions I had agreed to present. It was great to be there.

2015 52

Collabosphere – a Month Away

Michael Sampson - Currents

In a month I’ll be in Austin TX for the Collabosphere conference hosted by Central Desktop / PGi. I’ve got a couple of sessions to deliver at the conference (Monday and Tuesday at 2.15pm), and will be on the ground in Austin for five days.

Collabosphere 2015 in late September (Austin, TX)

Michael Sampson - Currents

In late September, Central Desktop, a PGi company will be hosting its annual conference in Austin TX – Collabosphere 2015. I’ll be there, and am delighted to say that I’ll be speaking too.

2015 42

In The Next Version - Enterprise Collaboration Vendors I’m Currently Tracking

John Tropea - Delicious Social Network KM

In The Next Version. Alan Lepofskys blog about technology, travel and the occasional golf post. About. Enterprise Collaboration Vendors I’m Currently Tracking. January 7 2012 01:30:27 PM. Add/Read Comments [5]. The following lists are sorted alphabetically, not by my ranking. Several could be placed in more than one column. Not all are publically available yet.

User Adoption - "Why Winging It Isn't a Strategy"

Michael Sampson - Currents

Webinar - Why Winging It Isn't a Strategy View more presentations from Central Desktop. Yesterday I presented at a Central Desktop webinar on the topic of user adoption. The specific focus was on the importance of having a strategy, and not "winging it."

Being Collaborative - How Can We Tell?

Michael Sampson - Currents

According to this argument, we could conclude that a team was being "collaborative" if they used collaboration software - Traction TeamPage, Yammer, Atlassian Confluence, Central Desktop, or any one of the other alternatives. In my Making Collaboration Work monthly newsletter for June, I wrote about three possible ways of seeing whether collaboration was taking place. Being Collaborative - How Can We Tell?

Free Webinar on User Adoption Strategies (26 May 2010)

Michael Sampson - Currents

As a follow-on to the publication of User Adoption Strategies: The Central Desktop Approach , I will be presenting a webinar in conjunction with Central Desktop on the key findings of the research. " You are invited to join a free webinar hosted by Central Desktop's CEO, Isaac Garcia, with special guest Michael Sampson, renowned Collaboration Strategist and independent advisor on collaboration strategy best practices.

Bringing Enterprise 2.0 to Non-Profits – Central Desktop’s Contest

Portals and KM

To help with today’s tough economic times, Central Desktop , the social technology platform used by the Sierra Club and Obama Presidential Campaign, is announcing a call for entries to win a year subscription of Central Desktop. I have written about them (see Wiki-based Collaborative Platform with Central Desktop ) and about their work with the Obama campaign I see How Barack Obama is Using Web and Enterprise 2.0

"Use a Blog as a (Team) Collaboration Platform" - Do Not Pass Go, Do Not Collect $200

Michael Sampson - Currents

If the challenge is not having the right collaboration tools available, then check out a real collaboration tool that you can get to quickly - 37signals Basecamp , Central Desktop , or Huddle to name but three of hundreds - and then get to work. Last month, Thursday at GigaOM proposed that a blogging tool could be used as a collaboration platform. Pulling together a new project team can be done quickly, even if your team members are spread across the entire world.

My App Gap Posts for July 2010

Portals and KM

Central Desktop Adds Microsoft Office Integration. Here are my AppGap posts for July. I am also writing in another Corante blog, FastForward (see right side bar for links), The AppGap posts began toward the end of January 2008.   Here, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for July. There will be more in August. SuccessFactors Acquires CubeTree to Extend Its Enterprise Capabilities. OpenSpan Automates User Processes.

My App Gap Posts for February 2010

Portals and KM

Central Desktop Releases its 2.0 Here are my AppGap posts for February. I am also writing in another Corante blog, FastForward (see right side bar for links), The AppGap posts began toward the end of January 2008.   Here, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for February. There will be more in March. Cisco Launches Its Second I-Prize Competition. Webtrends Promotes Openness in its Product and Company Strategy.

How is SaaS doing within Large Enterprise Collaboration?

Portals and KM

I was struck that Central Desktop was the only pure software-as-a-service (SaaS) offering in the group. Forrester writes that Central Desktop, “is attractive to organizations and departments that are looking to deploy quickly and easily without IT support. To that end, Central Desktop may lack some higher-end enterprise capabilities, but it’s likely that those areas of functionality are not of interest to its target market. “.

Document Co-Authoring - Recent News (Wednesday, May 5)

Michael Sampson - Currents

Central Desktop released Central Desktop for Office , a new co-authoring add-in. Central Desktop users can open / edit / save Central Desktop files using Office. The new release " eliminaties the need to upgrade to Microsoft SharePoint/Office 2010 for the same functionality ," says Central Desktop. Supports simultaneous co-authoring of Word, Excel and PowerPoint. -

My Reviews of the Collaboration Platforms on the Recent Forrester Wave™

Portals and KM

Central Desktop is the only pure software-as-a-service (SaaS) offering with a focus on small and medium businesses, as well as enterprise departments.” Central Desktop adds MS Outlook Integration to its SaaS Social Technology Platform and Central Desktop Moves Up with Enterprise Edition. The Q3 2009 Forrester Wave™: Collaboration Platforms by Rob Koplowitz is out.

Rise of Micro-messaging in Enterprise Collaboration Platforms

Portals and KM

conference a number of others announced this capability such as Central Desktop. It seems like all the enterprise collaboration platforms are adding more features to become a suite. Th emor eI talk to the more they are developing a similar comprehensive suite. This is not a bad thing, It validates the market an these features. One of the key elements is the addition of micro-blogging or micro-messaging.

My App Gap Posts for April 2009

Portals and KM

Central Desktop adds MS Outlook Integration to its SaaS Social Technology Platform. Here are my App Gap posts for April. In addition to the Fast Forward blog (see side bar for links), I am writing in another Corante blog, the App Gap, sponsored by QuickBase, The posts began toward the end of January 2008. In this case, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for April. There will be more in May.

Your Favorite Portals and KM Posts for Last Quarter and Last Year

Portals and KM

Central Desktop Using Twitter for Sales, Service, and Brand Monitoring Conversation s - 2009. in the US Primary Campaign Through Central Desktop - 2008. A few days ago this blog passed the 500,000 page view mark. It took almost five years to get there and I know some bloggers do this in a month but it does feel like a milestone. I never thought I would still be blogging five years later when I started in May 2004. Now I do not see stopping.

My App Gap Posts for December 2008

Portals and KM

Central Desktop Moves Up with Enterprise Edition. Here are my App Gap posts for December. In addition to the Fast Forward blog (see side bar for links), I am writing in another Corante blog, the App Gap, sponsored by QuickBase, The posts began toward the end of January 2008. In this case, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for December. There will be more in January.

News Updates (February 11, 2010)

Michael Sampson - Currents

Central Desktop 2.0. Central Desktop is getting ready to roll out version 2. Mark your calendars - the release of Central Desktop 2.0 On February 21, all Central Desktop users will automatically be upgraded to this new version, which features a completely redesigned and more intuitively organized user interface. Central Desktop 2.0 Synchronica MessagePhone.

News Updates (February 26, 2010)

Michael Sampson - Currents

Central Desktop 2.0. Central Desktop released a major update to its hosted collaboration service, with a revised UI, an online file viewer, improved wiki navigaton, and more. " In the crowded collaboration software market, Central Desktop remains the only full-featured SaaS collaboration solution designed specifically for the mid-market since 2005. Central Desktop 2.0 Fujitsu released the S1300 Mac and PC desktop scanner.

Enterprise 2.0 Conference Panel on Business and Twitter

Portals and KM

My panel co-participants include Jessica Lipnack , CEO, NetAge (our moderator) Isaac Garcia, CEO, Central Desktop , Clara Shih, author of The Facebook Era , and Patti Anklam. I am pleased to be part of a panel at this June’s Enterprise 2.0 Conference on business uses of Twitter, How Twitter Changes Everything. It will be held on Tuesday, June 23 - 3:30 pm–4:30 pm.

More Follow-up to Our Enterprise 2.0 Conference Panel on Twitter and Business Panel

Portals and KM

My panel co-participants include Jessica Lipnack , CEO, NetAge (our moderator) Isaac Garcia, CEO, Central Desktop , Clara Shih, author of The Facebook Era, and my fellow AppGap blogger, Patti Anklam. I would add Central Desktop, Cubetree, and Traction TeamPage to this list. in the US Primary Campaign Through Central Desktop ). Thanks to all the people who came to our session at Enterprise 2.0

News Updates (May 26, 2009)

Michael Sampson - Currents

Central Desktop Shared Folders. Central Desktop is adding a Shared Folders feature to its online collaborative workspace service. This will give you the ability to Share Folders ACROSS workspaces, reducing the need to upload redundant content to multiple workspaces. The Shared Folders feature will be available to all Enterprise and Community Edition subscribers. More , Watch the Video. Document Collaboration in Second Life.

Messaging News (November 2009): Archiving and eDiscovery for Collaboration Systems

Michael Sampson - Currents

Life is a bit more complex when it comes to collaboration systems though, and for our purposes, that means systems like SharePoint, Lotus Quickr, Lotus Connections, Oracle Beehive, Central Desktop, Socialtext, and many, many more.

Using Twitter to Build Your Small Business

Portals and KM

This is very similar to my earlier post: Central Desktop Using Twitter for Sales, Service, and Brand Monitoring Conversations that described, among other things, their 27 tweet one phone call close. Business Week recently provided this article, Twitter: Building Businesses Tweet by Tweet. I learned about it from Twitter via JaimeSF. It starts with a case from Chris Savage from Wistia.

New Book Coming: User Adoption Strategies (2010)

Michael Sampson - Currents

User Adoption Strategies: The Central Desktop Approach , a recent research report. I've been looking forward to this day for a long time -- because I finally get to let you all in on a little secret.

Update on User Adoption Strategies Survey

Michael Sampson - Currents

There will be three editions of the report: - An edition that looks at the user adoption strategies of the Central Desktop respondents. Many thanks to the 407 people who took the User Adoption Strategies report. There is some fantastic material in there, and while I've been talking about it all over Europe, I haven't published the findings here yet. Now that I'm back, that's about to change.

Two Reviews of Seamless Teamwork to Kick Off 2009!

Michael Sampson - Currents

And in the most extensive and considered review I've seen to date, Isaac Garcia from Central Desktop writes : " Michael's emphasis on team collaboration shines through in his recent book titled, "Seamless Teamwork: Using Microsoft SharePoint Technologies to Collaborate, Innovate, and Drive Business in New Ways." Not only is Michael Sampson a friend - but I own and operate a collaboration software company (Central Desktop) that markets itself as a SharePoint Alternative.].

Social Software Gaining Greater Traction with the Enterprise and Vendors Respond

Portals and KM

I have reviewed many of the venders sited include a number I have reviewed here and on the AppGap blog such as Atlassian, Box, Central Desktop, CubeTree, EMC, Jive, MindTouch, NewsGator, Novell, OpenText, PB Works, Socialtext, and Telligent. Forrester’s Rob Koplowitz writes that 2010 will be a defining year for enterprise 2.0 in his report, Enterprise Social Networking 2010 Market Overview.

News Updates (April 17, 2009)

Michael Sampson - Currents

Central Desktop Webinar. Central Desktop is hosting a Webinar on April 23, comparing its solution with SharePoint. Join us for a 60 minute free webinar, Thursday, April 23rd, 2009 from 10am to 11am Pacific, to learn why customers have chosen Central Desktop as their Sharepoint Alternative. See and hear how Central Desktop can be used in your organization as a low-cost SharePoint alternative; deployed 20 times faster at a tenth the cost.