John reports from the areas of unconnectedness … when he can get online

Social Reporter

Social reporters love nothing better than a fast Internet connection that sucks video up to the cloud in minutes not hours, and delivers instant applause via Twitter by return. I’ll be doing this alongside the mainstream Get Online Week , run by Martha Lane Fox and UK Online Centres, which is a great campaign, but which, every year, serves to raise the blood pressure of many people in rural communities whose frustration levels with their current situation is heightened.

2011 116

SpringCM Enhances Its Mobile Capabilities and Offers Enhanced Support for

Portals and KM

SpringCM provides a cloud based enterprise content management platform. I like their more to integrate with the most prevalent cloud based CRM system. It was founded in 2005 and I have covered it before (see SpringCM Goes Beyond Content Management ).

2011 169

Me & You: A poem by Portia Jeri Frazier

How to Save the World

Colleen's campaign offered several rewards for contributions, and I chose the option to have a poem written for me by one of the WriteGirls on a topic of my choice. Collected in clouds, then rain as in a dream.

2011 102

A glimpse of Myanmar

Viv Mcwaters

Clouds were broiling, bringing the last of the wet season rains. My departure from Australia coincided with a renewed campaign by the Burma Campaign for Australians to cut tourist and trade links with Burma in line with Government sanctions because of human rights abuses.

My Favorite Tweets for November 2010

Portals and KM

CNet on #Cloud computing predictions for 2011 [link] Nov 11. RT @ traackr : RT @ mashable "HOW TO: Calculate the ROI of Your Social Media Campaign" - [link] Nov 5. Microsoft Study Finds Cloud Computing Is Good for the Environment [link] Nov 5. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information. 

2010 126

My Favorite Tweets for October 1 - 15 2011

Portals and KM

RT @dhinchcliffe : IBM Updates Its Cloud Products For Business [link] start of shift of Big IT to cloud IMO. Ad Campaigns Are Dead [link] > if so why do we still see so many? Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information.    Some of these I did to link to things I found useful and others are RTs that I want to save for the same reason.

2011 109

My Favorite Tweets for January 1 - 12 2012

Portals and KM

Social Campaigns Give Long-Term Boost to Brand Metrics [link]. RT @SameerPatel : Why Enterprise Software Will Never Be the Same [link] #ensw #cloud. RT @SameerPatel : Forecast for 2012: A Cloud-y Kind of Year [link] - Barrons. cloud #saas. Here is another in a series of posts that provide access to my favorite tweets that contain links to useful information. 

2012 126

Where do we gather on Big Society – besides London and Twitter?

Social Reporter

The online content will be dispersed in the cloud of continuing chatter, and those interested in Big Society as friends, critics, or critical friends will go their various ways until the next meeting. We will provide the practical tools and high-quality training needed for participating organisations to help people in their communities create local campaigns, innovative community projects and new social enterprises that address their passions and priorities.

2010 140

Introducing SharePoint Writer

Collaborative Thinking

As Microsoft begins its marketing campaign for SharePoint 2010, one of the key focus areas will be social computing. As Microsoft moves from on-premise to cloud/SaaS instantiations of its products - will market perceptions shift in terms of interoperability expectations between its consumer and enterprise products and services? OK, so that product does not exist - not today, and perhaps not even tomorrow (in a SharePoint 2010 timeframe). But it should.

Lotusphere 2012 - Opening General Session

Michael Sampson - Currents

As a Web property owner, can see current pages along with running campaigns. cloud technology provides an opportunity for reinventing business, unlocking value, speeding time to value, etc. - Using the cloud means that business gets done better, it's easier to go into new geographies, new mobile device types are supported, and IT can do other things. private banking cloud, with browser-based delivery. Alister Rennie, General Manager.

2012 120

Thoughts On Salesforce & DimDim

Collaborative Thinking

Application integration for campaign management or for customer service purposes can also be necessary depending on how the web conferencing system is used. A "platform" approach (cloud or on-premises or both) needs to handle a broad array of business requirements. Old habits die hard with this post. Real-time collaboration was one of my first research areas when I became an analyst – specifically web conferencing tools.

DimDim 133

Lotusphere 2012 Notes: Customer Conversation – Russell’s Convenience

Portals and KM

Recently, they have been using Lotus Live (aka Smart Cloud for Social Business) to become more social and get great financial benefits in the process.    Russell’s has used Lotus Live to help dramatically reduce the costs of a major remodeling campaign they have undertaken. This is another in a series of my notes on Lotusphere 2012. I am very pleased to be back again after last year thanks to IBM’s support.

2012 152

Cisco: Great Expectations But "Where's The (Collaboration) Beef"?

Collaborative Thinking

The company has already made several moves in terms of acquisitions (WebEx, PostPath, Jabber) and strategy (describing a general direction regarding collaboration and SaaS/Cloud computing via WebEx Connect). While the media stories below fail to provide detailed product guidance as to where Cisco is going, the information does provide interesting insight as to how Cisco’s leadership team thinks about collaboration, cloud computing, and other market initiatives.

Webex 109

Boston E20 Notes: An Expert Look Into the Technology Behind Social Business

Portals and KM

When one thinks of social marketing, they often think about what they see on their home feeds: engaging wall posts, campaigns and promotions, interactive games and more. They are going to build a social marketing cloud and aligned it with Salesforce. I am pleased to be back for my sixth Enterprise 2.0 conference in Boston. Here is a link to a summary of last year’s notes. This is another of my notes for this year. There will be more to follow.

2012 130

Social Network Travel Logging

Governance in a Networked World

Clearly cloud technology and the ability to collect realtime information from agents has made the Waze model possible….and and we are likely to see more of this as cloud technologies mature. Many of us who travel come home with memory cards full of travel pics.

2014 130

NewsGator's Social Sites ™ Brings Comprehensive Enterprise Social Networking to SharePoint

Portals and KM

You can see aggregated tag clouds, relevant/popular content and active users. It enables employees to create campaigns, submit ideas, comment on ideas, vote for ideas, and manage a basic innovation life-cycle.

NewsGator Offers Social Sites ™: A Comprehensive Enterprise Social Networking Suite | The AppGap

John Tropea - Delicious Community

You can see aggregated tag clouds, relevant/popular content and active users. It enables employees to create campaigns, submit ideas, comment on ideas, vote for ideas, and manage a basic innovation life-cycle.

An Ant’s Eye Point-of-View: Exploration of Grassroots Efforts, Susan G. Komen, and SOPA

Ant's Eyeview Blog

Opinions, beliefs, and political views – we all have them, yet what happens when those lines begin to blur from a personal belief system to cloud the business waters of organizational decision-making? A new campaign emerged to refocus efforts around women’s health under the hashtag #takebackthepink.

2012 52

Social Media Policy Outside and Inside the Enterprise

Portals and KM

RightNow provides a suite of CRM tools that I have covered on this blog (see Barack Obama’s Answer Center - Campaign CRM from RightNow and most recently RightNow is Enabling Further Government Adoption of the Cloud). I am cross posting this from FastFoward to get more feedback and perhaps additional examples. I would be very interested in any other social media guidelines that you think are useful, especially those for activity within the enterprise.

Policy 100

Notes on "Apply Strategy and Governance to Social Computing Initiatives" (NewsGator)

Michael Sampson - Currents

A second way to find an expert in Social Sites is to use the Knowledge Explorer, a tag cloud driven way of finding people.]. It depends how much validation is required -- eg, GE does not require any validation for its new application cloud. for current employees, do an educational campaign to help them understand the benefits. NewsGator hosted a webinar this morning on strategy and governance for social computing initiatives.

Reflections from 2011 – A World Without Email – The Documentary


We have also seen how some large cloud email providers like Cisco are moving away from providing that online service any longer and I would venture to state that we all probably know why that is happening … Then we have got my good friend Prof.

Email 260

Collaborative Thinking: Tagging Beyond Content: Applications & People

Collaborative Thinking

Tag Clouds could be integrated with applications as well, functioning as an alternative navigational technique. Or the tag cloud could just act as a peripheral vision mechanism that users could glance at while processing work items. Back-end systems could filter information and feed tag clouds with a variety of topical information as well (e.g.,

2006 116

Central Desktop Using Twitter for Sales, Service, and Brand Monitoring Conversations

Portals and KM

in the US Primary Campaign Through Central Desktop ). People are increasingly seeing the low cost of entry that cloud solutions offer. There has been a lot of discussion about Twitter on this blog. This entire week will now be devoted to Twitter stories. Here is one example of how a company is using Twitter for a variety of customer facing activities. I have written about Central Desktop several times (e.g.

Highlights from Day One at the Online Community Business Forum

Online Community Report

Viral marketing instead of paid campaigns. community ecosystem (everything is cloud). • Day one of the Online Community Business Forum was fantastic!

ClearStep: A Great Place to Share Knowledge About The New Online Enterprise - ReadWriteWeb

John Tropea - Delicious Community

There are sections right now concerning building, maintaining and measuring social media campaigns. ClearStep As Marketing ClearStep is a great example of a marketing campaign that could deliver very real value to potential Jive customers.

Jive 39

Is Facebook the future of call-centers ? The Air France KLM Switzerland case - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Being exemplary on twitter or facebook is like having a free communication campaign while serving customers. Tag cloud. Bertrand Duperrin's Notepad About the author. Bookmarks & links. My trending tweets. Enterprise 2.0 & Social Business. Management & HR. Intranets and digital workplace. Social Software & Tools. Customer Relationship & Marketing. Cognitive computing – BI – Big Data. Contact.

Lockheed Martin Launches Open-Source Social Networking Project - Application Development from eWeek

John Tropea - Delicious Social Network KM

Collaboration Personas - A Novel Perspective on User-Centric Collaboration

John Tropea - Delicious Collaboration

Technical Campaign Manager at In the Cloud, the Role of IT Changes. about us. research resources. contact us. advertise here. Newsletter. Latest News. Features. Interviews. Product Reviews. Web CMS. Enterprise CMS. Document Management. Web Engagement. Digital Asset Management. Web Publishing. Enterprise 2.0. Web Optimization. Social Media. Web Development. Mobile. Front Page. All Topics. Full RSS Feed. Featured Products. Ektron Web CMS. Nuxeo Document Management.

CMS 42

John Tropea - Delicious Social Network

Published Items Upcoming Items Submit News Login Register Live Top users Tag cloud Top Today Upcoming Items 1 - Simple yet Powe. 3 Comments Bury Read More » 1 Vote Atheist Bus Poster Campaign Posted by shaun 49 days ago in News | Show Summary View profile An atheist advertising campaign has been launched on buses across Britain.

2007 28

Communities and Collaboration » Maximising the power of collective knowledge

John Tropea - Delicious Community

Tag Cloud. cloud computing. campaigns. Social Bookmarks -- Powered by Category Cloud Other blogs and resources. Communities and Collaboration. About. Speaking Engagements. Subscribe. Perceptions about learning and sharing in a virtual world by Steve Dale. Communities and Collaboration. Communities and Collaboration » Page Maximising the power of collective knowledge. Wikisummarizer Summarize. Peer Assist. Podcasts. Linked Open Data. Infographic.

2012 35

Who needs InBox 2.0 when you can get Life 2.0?

John Tropea - Delicious Social Network

A recent test version on a Gmail account I have seen, brings up a slider which allows you to visually morph the themes contained in your email over time, and creates tag clouds of people and key words. Click on a word like “important&# and you get a tag cloud and a graph about people most associated with that word. Didn’t you recently launch a campaign with the tag line “Welcome to the Social&# to promote the Zune?

2007 28

Links for the Month: January 29, 2012

How to Save the World

This is head-in-the-clouds stuff, as relevant to our busy, modern lives as the new moon or the date of the harvest. I withdraw from the campaigning and the marching, I withdraw from the arguing and the talked-up necessity and all of the false assumptions.

2012 57

Openness or How Do You Design for the Loss of Control? | Blog | design mind

John Tropea - Delicious Social Network KM

” His point was more IT-specific, arguing that the combination of pervasive digital infrastructure, software-as-a-service, cloud computing, social software, and smart phones have enabled employee- and customer-driven solutions to a degree that renders top-down IT systems obsolete. Another example of open-source humanitarian software is Ushahidi’s CrowdMap which displays crowdsourced crisis data on maps as a free cloud-based service.

iTWire - Employers block Facebook at their peril

John Tropea - Delicious Social Network KM

“We encourage it and use it in the enterprise because our people need to be across new campaigns and new trends,” Davey says.

2008 32

Reality Digital Raises $6.3 Million Series B

John Tropea - Delicious Social Network

It also includes a full management suite that lets companies monitor usage and manage advertising campaigns. Tech Gadgets Mobile Enterprise CrunchBase More Beta Invites Crunchies Elevator Pitches Gillmor Gang Podcasts TechCrunch50 TechCrunch UK TechCrunch France TechCrunch Japan About Advertise Archives Company Index Contact Jobs Twitter CrunchBar Email RSS Subscribe: Download the TechCrunch 2008 Year In Review » Reality Digital Raises $6.3


Who "Owns" the Community

John Tropea - Delicious Community

In this case, I think he is mostly right, but a tiny bit wrong in his assessment that marketing should “own&# the community (note that he also says that marketing doesn’t quite deserve the right to own it yet until they move past a quarterly campaign focus and into a strategic, long-term relationship building mentality).

2006 28

ReVou Lets You Host Your Own Twitter

John Tropea - Delicious Social Network

reply Thomas Marban - March 25th, 2008 at 1:51 am PDT “If you ever have the good fortune to create a great advertising campaign, you will soon see another agency steal it.

The FASTForward Blog " Social Media and the Organization - Part 1: Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Collaboration

In the mean time - give this paradox a whirl yourself Share and Enjoy: Permalink RELATED POSTS - FASTforward’09 Interview: Jeffrey Dachis - Social media lessons from the Obama campaign - Organization - Choreography or Energy?

2007 36

Community: The Good, The Bad and The Ugly at Web 2.0 Expo at Fast Wonder Blog

John Tropea - Delicious Community

Regardless of the type of community, you’ll still need to do additional outreach using various marketing campaigns. in May WebVisions in May Legion of Tech Events: Legion of Tech Ignite Portland Startupalooza Bar Camp Portland Tag Cloud attention barcamp barcampaustin barcampaustiniii barcampportland blog blogging community community 2.0

2006 28

Marshall Kirkpatrick " Do Startups Need Community Managers?

John Tropea - Delicious Community

This of course is also beneficial to us as an agency to know and understand how to listen, measure, and use this service to helping our clients get the word out on campaigns that launch. End of VPNs, clouds, centralized reporting for enterprise devices that are all on the open web, etc.

2008 36