Boston E20 Notes: Inventing Management 2.0

Portals and KM

conference in Boston. I attended panel session - Inventing Management 2.0: Radical Yet Practical Insights to Becoming a True "Social Enterprise" led by The Management Innovation eXchange (MIX). Imagine overcoming the limits of "Management 1.0" "Management 2.0" " is the focus of a "hackathon" run by The Management Innovation eXchange (MIX) in partnership with Saba and the Enterprise 2.0

Boston E20 Notes: Social as a Layer, Not a Place: Are We There Yet?

Portals and KM

conference in Boston.   He showed tibbr integrated with Oracle Expense management as a social layer. I am pleased to be back for my sixth Enterprise 2.0 Here is a link to a summary of last year’s notes. This is another of my notes for this year. There will be more to follow. I attended session - Social as a Layer, Not a Place: Are We There Yet? " " led by The Kashyap Kompella, Analyst, Real Story Group.

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Trending Sources

Boston E20 Notes: The Iceberg Effect of Community Management

Portals and KM

conference in Boston. I attended session - The Iceberg Effect of Community Management led by Rachel Happe, Principal, The Community Roundtable and Jason Quesada, Digital Media Marketing Manager, UBM TechWeb. Here is the session description: “Do you know what community managers really do? You may think they sit at their desks and chat online all day, and while that is definitely a part of it, community management is more than just tweets, likes, and pings.

Boston E20 Notes: Design Considerations For Enterprise Social Networks: Identity, Graphs, Streams & Social Objects

Portals and KM

conference in Boston. I attended session - Design Considerations For Enterprise Social Networks: Identity, Graphs, Streams & Social Objects led by Mike Gotta , Senior Technical Solution Marketing Manager for Social Software, Cisco. I am pleased to be back for my sixth Enterprise 2.0 Here is a link to a summary of last year’s notes. This is another of my notes for this year. There will be more to follow.

2012 42

Social Media Club of Boston 5th Anniversary Celebration: The Evolution of Social Business

Portals and KM

Last night I attended the Social Media Club of Boston 5 th Anniversary Celebration: The Evolution of Social Business. It featured a panel with Alistar Rennie, General Manager, Social Business and Collaboration Solutions, IBM; Andy Carusone from Lowe’s Home Improvement; and Ric Fulop, North Bridge Venture Partners.

Our Enterprise 2.0 Boston 2011 Submission: Enterprise Awareness and Weak Signal Sensing

Portals and KM

Thierry Hubert and I have submitted a proposal for a session in the  Boston Enterprise 2.0   Weak Signal Sensing is encouraged and accepted at the highest levels of management as it is acquired from experience and knowledge captured across many different and unexpected sources.    This is what allows a senior executive to deliver credible and strategic value to the organization, whereas junior managers would have to prove their reasoning before being enacted.

2011 33

Boston E20 Notes: Got Numbers? Community Metrics and Analysis

Portals and KM

conference in Boston. Community Metrics and Analysis led by Jillian Bejtlich, Community Manager, Autodesk. Here is the session description for the workshop: “For anyone working in community management, you’re well aware it’s not all about sitting on social networks all day chatting it up. Who knew community management was so focused on mathematics? Community managers need to have analytical skills. I am pleased to be back for my sixth Enterprise 2.0

2018 16

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Elsua

There will be other entries that I will be putting together over the course of the next few days sharing along what else I learned throughout the event, but for now, let’s get things started with this one: Social Task Management – When Social Business Got Down to Work.

2012 51

The Iceberg Effect of Community Management

John Tropea - Delicious Community

There are a few things that come up somewhat regularly: Community managers are under pressure to justify what they do to peers and bosses that don’t really see or understand what tasks make up their day. The Iceberg Effect of Community Management [.] community management

The Four Tenets of the Community Manager

John Tropea - Delicious Community

Methodology Recently, I’ve been doing some research on the Community Manager role, which is appearing at most brands that take online communities and communication seriously. Tara Hunt November 25th, 2007 12:15 pm This sounds like the traditional role of a product manager.

2008 41

Differentiating Between Social Media and Community Management

John Tropea - Delicious Community

The Community Roundtable A peer network for community managers and social media practitioners. Jim will often say that everyone is a community manager and he is right – everyone has a group of constituents which could be cultivated to drive better performance. The goal is providing infrastructure and management that drives awareness and a sense of connection to the brand with tens of thousands or millions of customers. Tags: community management

Community Manager Appreciation Day: 1/24/11 – #CMAD

Online Community Strategy

Monday, January 24th is the second annual Community Manager Appreciation Day. Jeremiah Owyang kicked this off last year by suggesting we take a day every year to celebrate and acknowledge folks who work as community managers and related roles like community strategist, community support, customer outreach… basically, anyone who has the job of reaching out to customers online and building and growing relationships. If you are a community manager, come celebrate!

The 2011 State of Community Management Report: Best Practices from Practitioners

John Tropea - Delicious Community

These organizations understand that using social technologies successfully requires both business process adaptation and people that understand how to manage these new social environments – at both a tactical and a strategic level. link] Community management : état des lieux | we are social [.]

2011 31

Leadership & Networks: Complexity & Self-Managed Teams

Patti Anklam

A visit to Boston’s Museum of Fine Arts to see the marvelous glasswork of Dale Chihuly resonated in many ways, but salient for me was how looking at and reading about how these works are put together. I’ve been thinking a lot lately about leadership and networks. One of the key “tenets&# in my list

The State of Community Management Report: Best Practices from Practitioners

John Tropea - Delicious Community

The Community Roundtable A peer network for community managers and social media practitioners. Sponsors Industry Perspectives Community management is emerging as a powerful force as organizations adapt to the new information environment.

SAP 18

Summary of My 2012 Boston Enterprise 2.0 Notes

Portals and KM

conference in Boston. Boston E20 Notes: Organization Next Workshop: Bridging the Participation Gap – Networks, Learning, and "Play" Boston E20 Notes: Building an Online Community from Strategy, Planning, and Launch to Effective Engagement and Adoption. Boston E20 Notes: The Iceberg Effect of Community Management. Boston E20 Notes: Got Numbers? Boston E20 Notes: Social as a Layer, Not a Place: Are We There Yet? Boston E20 Notes: The Post-2.0

What Makes A Successful Community Manager? - The BrainYard - InformationWeek

John Tropea - Delicious Community

What Makes A Successful Community Manager? Community managers greatest weapons are the relationships they build, the connections they make, and the advocates they empower through engagement with and collaboration in the very communities they manage. While you need many different types of participants to make a community successful, the one that is often overlooked--and yet paramount to the success of the community--is the community manager.

"Let's take that online" -- Boston KM Forum

Endless Knots

Lovely day spent with the Boston KM Forum's "Leveraging Virtual Teams & Social Tools for Business Advantage: Blogs, Wikis, Twitter, et al. After lunch, Sadie Van Buren from Knowledge Management Associates got best-in-show for her truly beautiful slides.

Wrap Up of 2nd Annual Community Manager Day: Voices Around the World #CMAD « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

John Tropea - Delicious Community

I had nothing to do with the first group (Boston) leading the first ever physical event, but then quickly suggested that other regions (even my local area SF) to step up. Community Manager Appreciation Day, 2011 View more presentations from Connie Bensen. Edward Community Manager day?

Trip to Boston to Attend Enterprise 2.0 Conference Event

Elsua

event of events: Enterprise 2.0 , in Boston, MA (Taking place June 22nd to June 25th 2009). This coming Saturday, June 20th, I will be on my way to Boston to go and prepare for plenty of exciting things happening during the course of next week. in Boston next week!

Help Us Save the Boston Globe

Portals and KM

Many of you may have read recently about the threat of possible closure faced by the Boston Globe. A number of Boston-based bloggers who care about the continued existence of the Globe have banded together in conducting a blog rally. Please don't write with nasty comments and sarcasm: Use this forum for thoughtful and interesting steps you would recommend to the management that would improve readership, enhance the Globe's community presence, and make money.

Boston E 20 Notes: Interview with IBM’s Jeff Schick

Portals and KM

conference in Boston. Previously recognition and business updates were filtered through branch managers in email, meetings or conference calls. Instead of going through the extra step of communicating through the branch managers, information can be sent directly to the teams via Status Updates , Board Posts and Community engagement. Productivity Increased: Field Marketing Managers (FMMs) plan community or market specific events to drive business to TD branches/stores.

IBM 2

Snap Bird – Experimenting with Curation of Live Tweeting at Conference Events

Elsua

event in Boston and where I will be for the entire week, so if you fancy getting together for a drink or a meal, probably the best way to reach me would be through Twitter, at @elsua , or through my mobile number (If you have it…). Boston, here we come!

Boston E 20 Notes: Interview with Cisco’s Raj Gossain

Portals and KM

conference in Boston. During the event I interviewed Raj Gossain, VP Product Management on their go-to-market strategy.  Many firms are still managing the organization in very hierarchical, siloed information and interaction flow. Hierarchy helps to manage certain business processed but can be a real impediment to the demands of market acceleration and globally engaged work group. I am pleased to be back for my sixth Enterprise 2.0

Blog Rally to Help the Boston Globe

Endless Knots

We, particularly those of us in New England, have all read recently about the threat of possible closure faced by the Boston Globe.    A number of Boston-based bloggers who care about the continued existence of the Globe have banded together in conducting a blog rally.    We are simultaneously posting this paragraph to solicit your ideas of steps the Globe could take to improve its financial picture: We view the Globe as an important community resource.

Trip to Boston to Attend and Present at the Enterprise 2.0 Conference

Elsua

conference time in Boston, folks! enthusiasts will be heading to Boston to attend what’s probably *the* most relevant conference event of the year around the subject of Social Computing within the Enterprise , and that keeps growing bigger and bigger by the year.

Leveraging Virtual Teams & Social Tools: Boston KM Forum - March 31

Endless Knots

Long title for what promises to be a good day with the Boston KM Forum on March 31: " Leveraging Virtual Teams & Social Tools for Business Advantage: Blogs, Wikis, Twitter, et al." Minassian , Lotus Connections Product Manager, IBM,  Ken George, New Media Manager at WBUR, Chuck Hollis of EMC, and Sadalit Van Buren of Knowledge Management Associates.

KM 1

My New Business Card for Enterprise 2.0 in Boston – Did You Get Yours Already?

Elsua

event in Boston. IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Computing Travelling

Social Business – *The* Ecosystem

Elsua

IBM Innovation Knowledge Management Social Enterprise

2012 90

Boston E20 Notes: An Expert Look Into the Technology Behind Social Business

Portals and KM

conference in Boston. BuyBuddy manages the ads on Facebook. I am pleased to be back for my sixth Enterprise 2.0 Here is a link to a summary of last year’s notes. This is another of my notes for this year. There will be more to follow. I attended session - On the Back-End: An Expert Look Into the Technology Behind Social Business led by Patrick Stokes, Chief Product Officer, Buddy Media Here is the session description: “These days, social media means big business.

Enterprise 2.0 Boston June 2010 Highlights: Making Technology Work in Organizations

21st Century Organization

thought leaders and software vendors gathered in Boston starting June 14 for the conference that grew from Andrew McAfee's 2006 MIT Sloan Review article The Dawn of Emergent Collaboration and became the book. . As Marc Smith's Node XLS map reveals, recognized and aspiring Enterprise 2.0

The Trials and Tribulations of a Mobile Knowledge Worker in a Social Business World

Elsua

And, finally, make my way to Barcelona, where I took a couple of days off to unwind and recharge my batteries to finish off the business trip with conducting an IBM workshop for managers on Why Social Business, Why Now and How to get started. .

2012 83

The Value of Community Management

John Tropea - Delicious Community

significance) – our experience shows us that communities without community managers are much more likely to die off, go off track, become thorny stews, or get so insular that they can’t grow or evolve. So having a community manager is definitely worthwhile.

What Defines a Community Manager?

John Tropea - Delicious Community

by Rachel Happe on June 9, 2009 What is a community manager? What does the person who manages a smaller B2B community have in common with the major brand manager who is managing tens of thousands of people? No consensus in biz as to what a comm manager is / should be.

From Enterprise 2.0 Boston To Catalyst San Diego: Enterprise Social Networking Workshop

Collaborative Thinking

Bill Ives (Portals and KM) provided a write-up of the workshop delivered in Boston last week. Business and IT staff whose job responsibility involves the following: innovation, talent management, collaboration, knowledge management, or community-building. Business or IT executives and managers with responsibility for creating, sponsoring, or implementing social networking initiatives.

Amo La Vida

Elsua

After enjoying another gorgeous summer weekend back at home, and while I am starting to prepare things for the next upcoming business trip to Boston, MA, to attend & present at Enterprise 2.0

[KMers] Training Community Managers and Facilitators

Elsua

Here we go: 4:01 pm johanlammers: [moderator] Welcome everybody to today’s #KMers Twitter Chat: Training Community Managers and Facilitators. 4:05 pm ChiefExecMom: Theresa here from Bain & Co Boston #KMers. 4:18 pm orgnet: How do you “select&# a community manager?

#e2conf Highlights – Online Community Building Methodologies, SNA, Task Centric Computing, Gamification, Social Learning, Social Fatigue…

Elsua

Live Tweeting Highlights from #e2conf Event, Boston, June 2012. Knowledge Management Learning TravellingYou may remember how on the last blog post that I put together over here a few days back, I mentioned how I was on my way to participate and attend the Enterprise 2.0

Social Business Forum 2011 – On Collaboration by Luis Suarez

Elsua

event in Boston is approaching really fast and before you know it it’s already here! IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Computing

2011 46

21st Century Organizations @ Business of Community Networking: IBM, Avon, CondoDomain, AMA Boston & the National Collegiate Scouting Association

21st Century Organization

Here are some enterprises to watch: IBM -Given the many times we've written about IBM's capacity to leverage knowledge deep within the organization (through JAMS) and from outside to inform their strategy ( for example to rethink patent management p95 ), it was no surprize hearing Mark Bonchek, Chief Strategist Soundbridge , describing his company's work creating and supporting IBM's CIO Executive Advisory Council.