Competitive advantage from better interactions
John Tropea - Delicious Collaboration
NOVEMBER 11, 2007
If the recipient of this e-mail is not a Premium Member, he or she will be invited to subscribe to Premium Membership in order to view the full article. Many employees engage in activities of this kind to some extent; production workers at Toyota Motor, for instance, collaborate continually with engineers and managers to find new ways of reducing costs and solving quality problems.