Blog>> Developing a KM Maturity Assessment that Supports Action Planning

Green Chameleon

I have always been very cautious about KM Maturity Assessments. They carry a lot of assumptions about how KM should be implemented, that may not always be true for everybody. This white paper describes the thinking and design process we went through, and contains the content of the post-pilot KM maturity assessment that we ended up with, which we are releasing under a Creative Commons Share-Alike license. Developing_a_KM_Maturity_Assessment_v2.pdf

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Blog>> Social Internet is the new KM

Green Chameleon

And yes, I agree to what he has stated: KM got too academic - or always was? Roan’s article triggered more thoughts which are too long to just pack in the article’s comments: there are more problems of today’s KM than to be blown up; and why the social web is KM at it’s core. The other driver for embedding KM in the flow is technology: consumerisation of business applications has led to a faster user adoption.

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Trending Sources

The Tenth Anniversary of Portals and KM Blog

Portals and KM

There were three, Is KM the Killer App for Portals ?, Some good articles on blogs and blogs on blog s, and I s RSS TNBT ? I honor the blog's past content I will do posts on technology this week. On May 2, 2004 I did my first posts.

2014 49

Blog>> KM Practitioner Interview Series: Arief Amron

Green Chameleon

Prior to that, he was with Maybank for 2 years and with Bank Negara for 14 years (of which 5 were in a KM role). Can you walk us through the current KM initiatives at the SC? What are some other KM challenges that SC is facing? What future plans do you have for KM at the SC?

2016 21

Blog>> Experiences on KM Incentives and KPIs

Green Chameleon

My last article about Knowledge Management Strategy created some discussions about key performance indicators (KPI) and incentives for KM activities. In our organisation we have three main indicators on how the activities corporate KM team are measured: 1) usage in terms of accessing knowledge items (files + discussions); we define a certain number of potential users and then expect that 20% of those should access the system at least once per month.

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Blog>> KM and the Bigger Picture

Green Chameleon

Waltraut Ritter has a scathing and important critique of KM in general and the MAKE awards in particular, taking some pot shots at some of the participating case studies at KM Asia 2011 in the process (scroll down to the 22 Nov entry). Could the organization use KM to establish a serious dialogue with customers? ” Important and difficult questions, connected to the earliest visions of KM back in the 1960s.

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Blog>> Art Schlussel on KM in the US Military (interviewed at KM World 2010)

Green Chameleon

Art Schlussel was interviewed at KM World 2010 and the following 3 videos were recorded and produced. Introducing the US Army KM Principles. What do the US Army KM Principles cover? How do the KM Principles support KM Implementation?

2014 28

Reclaim Blogging – On Why Your Blog Still Is Your Best Personal Branding Social Tool


Interestingly enough, plenty of people have been questioning whether, now that we have got Google Plus as well, it makes sense to dump your own blog in favour of your social activities in the various social networking sites. This blog.

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Blog>> KM at NASA

Green Chameleon

It was the morning of the last day of KM World. This blog is not about the serendipitous payoff of an excessive TV diet, however, but about NASA-related resources that have come to my attention having attended KM World. JPL’s Strategic Plan for KM, which I find useful. KM at NASA, shared by Edward Hoffman & Jon Boyle at the World Bank on 6 November, a day after KM World ended.-.

Blog>> KM Singapore 2011

Green Chameleon

KM Singapore is an annual conference organised by the Information and Knowledge Management Society ( iKMS ). The conference aims to bring together local and regional practitioners to advance understanding and practice of IM and KM. This will be its eighth year running. This year, the conference will be held on 1-2 September 2011, with a masterclass a day before on 31 Aug. There is an early bird discount, which ends on 31 July. The entire Straits Knowledge team will be there.

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10 options for implementing a KM strategy

Chris Collison

Last week I had the pleasure of providing my final virtual webinar for the first of the UN’s KM Online blended learning programme. Last week the focus was on KM Strategy and Implementation, and we had an excellent interactive discussion about different options for implementation.

Portals and KM Blog Begins it Eighth Year

Portals and KM

It is hard to imagine that I have been writing this blog for over seven years now. I certainly would not have predicted that when I started the blog on May 2, 2004 with three posts: Is KM the Killer App for Portals? Some good articles on blogs and blogs on blogs , and Is RSS TNBT ?   I had recently learned about blogs and sold a free-lance article to Portals Magazine on them. I first wrote about industry stuff and blogs  (ex.

Blog>> Knowledge Audits in Practice - Report on Global Survey

Green Chameleon

Knowledge audits are composite activities, combining several audit types, most usually an Inventory of knowledge stocks and flows, combined with an internal or external review of KM practices. If an Inventory Audit is not conducted, the most common types used are internal or external reviews of KM practices, and audits of the quality of KM. Knowledge audits most commonly focus on knowledge stocks and flows, KM processes, strategic knowledge needs and KM capabilities.

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Blog>> Conducting a KM Planning Exercise

Green Chameleon

Followers of my company Straits Knowledge will know that we have produced a number of KM job aids out of our consulting experience. They are all designed to make KM thinking accessible to “ordinary&# operational managers, so that we can help them get the insights they need into how KM can help them in their business, in a genuinely participative way, without having to learn any detailed theory in advance.

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Blog>> Practitioner Guidelines for Knowledge Audits

Green Chameleon

KM assessment, KM evaluation, knowledge audit, KM audit, knowledge mapping, KM needs analysis, KM planning exercise, etc.). Connect the audit to your understanding of the business strategy to show how KM assists the business strategy. These guidelines were compiled by the participants in the Kuala Lumpur Knowledge Management Roundtable, May 3 2017, hosted by Securities Commission Malaysia. BEFORE THE KNOWLEDGE AUDIT.

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Blog>> Orchestrating the Intranet for Knowledge Management

Green Chameleon

The infographic you see above is my attempt at explaining the different pieces of an intranet puzzle that KM practitioners may have to deal with, and how they all fit together. Patrick’s taxonomy development infographic has sparked off a little friendly competition in the office.

The Soothing Effect of Blogging


It’s hard to believe, even for myself, how the last time I wrote a blog post over here was a bit over two months ago. However, it doesn’t even feel totally awkward, as it used to be in the past, whenever I embarked on a longish blogging hiatus of sorts.

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Should CEOs Blog?


Earlier on this month, my good friend, Euan Semple wrote a short blog post on the topic of how tough it is to put together that initial first blog entry, if you are new to blogging, and even more so if you are an executive.

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I Will Dispense This Advice on Blogging


The thing is vast majority of that advice about blogs keeps missing the whole point on what blogging is all about right from the start. So I thought for today I’ll take the liberty of dispensing this piece of advice on blogging itself: Ignore me, for your own good! Blog now!

2016 28

Why Blogging Still Matters


It’s been a little while since the last time that I had a chance to write another post over here in this blog, so I guess it’s now time for another experiment then. No, I know what you may be thinking, but I am not going to stop blogging nor give up on writing for that matter.

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Blog>> Why Senior Managers Should Care About KM

Green Chameleon

I had a great time at KM Singapore last week, organised by iKMS.

Blog>> Knowledge Queen - Interview with a KM Practitioner

Green Chameleon

Such interviews are useful as they add a personal touch to the KM profession and foster understanding and fellowship in the community. So if you are a KM practitioner and would like to be interviewed, do contact me The Civil Service College of Singapore has just published an interview with Rosalind Gan , Head of Organisational Excellence at the Singapore Ministry of Manpower. The writer has got Rosalind down pat.

Blog>> The Knowledge Manager’s Handbook - now available for pre-ordering

Green Chameleon

We set out to write the KM practitioner’s implementation guide that we lacked when we first started in KM. My next book, co-authored with Nick Milton is now available for pre-ordering on Amazon!

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The Power of Words – Back to Blogging!


Do you remember when I reflected back on the day about those dormant periods with my blogging over here? When I was basically mentioning how with all of the business travelling I was finding less and less time to blog, while on the road?

2011 54

Blog>> The Information Lifecycle

Green Chameleon

It has been a while now that I talked about my experience of putting incentives for KM initiatives in place. Related to this is Personal KM which is a hot topic; Patti Anklam puts it in the right words: KM shifts from ‘content & collection’ to ‘context & connection’; in this sense, all KM needs to think about personal KM at the center.

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Blog>> Planning a KM Workshop: ISKO Singapore Workshop 27 November 2015

Green Chameleon

We held our inaugural workshop with ISKO Singapore last Friday on Planning a KM Portal led by myself – here are the the materials from the workshop, including slides, video and planning framework. Here is the video: Here are the slides: ISKO-KM-Portal-workshop-nov2015b.pdf.

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Blog>> Re-inventing KM

Green Chameleon

KM per se is not a sexy term - when speaking to others, particularly those I’m keen on building relationships with, flaunting ‘KM’ does not often jump-start inspiring and enthralling conversations. What I believe is by repositioning what KM can bring to an organisation under a new mantra can kick-start much more exciting and relevant conversations. My name for KM concepts?

Blog>> Re-branding KM

Green Chameleon

KM per se is not a sexy term - when speaking to others, particularly those I’m keen on building relationships with, flaunting the term ‘KM’ does not often jump-start inspiring and enthralling conversations - more the opposite! I believe that in repositioning what KM brings to an organisation under a new mantra or title can kick-start much more exciting and relevant conversations. My term for rebranding KM concepts?

Empherality, KM, Inner Reform and Social Impact

Full Circle Associates

Blogs are ephemeral. Today someone referenced a broken link on my blog back from 2005. There was one quote on knowledge management that is still resonant to me… and the blog is gone. Olaf’s Notebook: What is the relation between KM and inner reform?This

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Blog>> KM Strategy for Small- & Medium-sized Businesses

Green Chameleon

In SMB an initiative to foster knowledge sharing should not require additional work and the KM strategy should focus on elements that are straight-forward and bring tangible benefit. And with the right mindset of the leadership, the KM strategy can be quickly and successfully implemented. Based on my experience of KM in large and small enterprises I would suggest the following three pillars for a KM strategy: Establishing a knowledge sharing culture.

Blog>> Knowledge Retention: Beyond Guidelines and Rhetoric

Green Chameleon

About five years ago, we were tasked to review KM practices at a statutory board that offers a public service. Shortly after my mom turned 50, she decided to retire. Soon after that, I began to notice oddities in our conversations. She would tell me things that didn’t make sense.

Blog>> Nancy White and the KM Planning Toolkit

Green Chameleon

We had a blast with Nancy White around KM Singapore a few weeks back – although we’ve collaborated for years we had never met. Nancy has posted a very nice piece on our KM Planning Toolkit – with video!

Listing of Mary Abraham’s KM World 2012 Notes

Portals and KM

My friend, Mary Abraham, writes the great blog, Above and Beyond KM. She attended the 2012 KM World conference and produced a very impressive and useful series of session notes.  Flow Systems and KM #KMWorld. Driving KM Adoption and Collaboration with Gamification #KMWorld.   I am listing them below for my reference and to share with you. Enjoy. John Seely Brown: The Entrepreneurial Learner#KMWorld.

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Blog>> Trends in Knowledge Management

Green Chameleon

Traditionally, KM was more often than not a top-down driven approach. For example, document taxonomies and knowledge sharing procedures were defined; identified experts shared their knowledge in defined communities. Today, we can identify six strong trends that lead into new concepts of knowledge sharing and collaboration: Exploring. People are inherently curious for more based on their interest: a) Social media allows us to discover new content which is shared by our peers, friends, etc.

Blog>> Knowledge Management in Intranets

Green Chameleon

When we look at web-based KM tools, then they are normally hosted in the companies’ intranet. Tools that should be implemented in my eyes are: (micro-) blogging for thoughts, status & location updates, question, etc. Knowledge sharing happens partially with technology, and also successfully without software. For this post, let’s focus on the first: technology. In my experience, these knowledge sharing tools are often add-ons to the classic intranet platform.

Blog>> Too Busy for Knowledge Sharing

Green Chameleon

Discuss it at the coffee table at KM Asia 12 We have started our knowledge sharing initiative a good three years ago with a focus on global knowledge sharing; share your knowledge with everyone around the globe (within our company, though).

Making Business Sense of Social Media and Social Networking – Is Blogging Dead?


His article surely is a must-read, not only because it covers a good number of the entries which have been trying to kill blogging from as early as 2007, but also because of his conclusion, which is one of my favourites as well for a good number of subjects nowadays: it depends.

2011 62

My KM World Session Notes: Carla O'Dell on KM in a 2.0 World

Portals and KM

I am primarily posting my notes from the  2011 KM World  on the  Darwin blog. Through engaging examples, stories and data, O’Dell shares the latest findings from APQC’s KM research and her new book, including the following: How best practice organizations are using 2.0 Carla said that 17 years ago AQPC got interested in KM.  The holy grail of KM is how to get people to participate. Carla next covered what is in KM for the individual.

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Blog>> Thoughts on “Absolute” KM Objectives

Green Chameleon

In order to lay the foundation of the new KM strategy, we were sketching the “absolute” or “ultimate” KM objectives, which could be generic for any company. At our company we are currently putting some intensive thoughts into a new corporate Knowledge Management strategy. I hope you understand, that I can not go into details of our strategy itself but one specific part I would like to share and discuss with you.

Blog>> How does your organisation think about and share failure?

Green Chameleon

This talk has so many compelling parallels with KM

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