Blog>> KM Practitioner Interview Series: Arief Amron

Green Chameleon

Prior to that, he was with Maybank for 2 years and with Bank Negara for 14 years (of which 5 were in a KM role). Can you walk us through the current KM initiatives at the SC? What are some other KM challenges that SC is facing? What future plans do you have for KM at the SC?

2016 242

Blog>> Re-inventing KM

Green Chameleon

KM per se is not a sexy term - when speaking to others, particularly those I’m keen on building relationships with, flaunting ‘KM’ does not often jump-start inspiring and enthralling conversations. What I believe is by repositioning what KM can bring to an organisation under a new mantra can kick-start much more exciting and relevant conversations. My name for KM concepts?

2017 100

Blog>> Rapid KM Assessment - a video introduction

Green Chameleon

Late last year we released our 1-day Rapid KM Assessment workshop , for organisations who want to figure out quickly where they stand in KM and in which direction they could proceed. Rapid KM Assessment Part 1. Rapid KM Assessment Part 2.

2018 130

Blog>> Re-branding KM

Green Chameleon

KM per se is not a sexy term - when speaking to others, particularly those I’m keen on building relationships with, flaunting the term ‘KM’ does not often jump-start inspiring and enthralling conversations - more the opposite! I believe that in repositioning what KM brings to an organisation under a new mantra or title can kick-start much more exciting and relevant conversations. My term for rebranding KM concepts?

2017 100

Blog>> KM at NASA

Green Chameleon

It was the morning of the last day of KM World. This blog is not about the serendipitous payoff of an excessive TV diet, however, but about NASA-related resources that have come to my attention having attended KM World. JPL’s Strategic Plan for KM, which I find useful. KM at NASA, shared by Edward Hoffman & Jon Boyle at the World Bank on 6 November, a day after KM World ended.-.

2015 100

Blog>> KM Practitioner Interview Series: Praba Nair

Green Chameleon

At that time, Praba was the Director of the KM Competency Centre at NCS, a Singapore IT company. Last year, he invited me to deliver a KM e-learning programme with him for the Asian Productivity Organization (APO). We are now planning to set up a committee on KM at the national level.

2016 130

Blog>> KM Singapore 2011

Green Chameleon

KM Singapore is an annual conference organised by the Information and Knowledge Management Society ( iKMS ). The conference aims to bring together local and regional practitioners to advance understanding and practice of IM and KM. This will be its eighth year running. This year, the conference will be held on 1-2 September 2011, with a masterclass a day before on 31 Aug. There is an early bird discount, which ends on 31 July. The entire Straits Knowledge team will be there.

2011 126

Blog>> Book Review: Designing A Successful KM Strategy

Green Chameleon

KM pioneers Nick Milton and Stephanie Barnes have written this a practical guide for those who are thinking of developing a KM strategy, either for your own or client organisation. All of the KM framework to all of the organisation?

2015 182

Blog>> Special Issue on Connecting KM Theory and Practice

Green Chameleon

Over the past few months I have been guest editing a special issue of the Journal of Entrepreneurship Innovation and Management (JEMI) on the connections between KM theory and practice.

2014 192

The Tenth Anniversary of Portals and KM Blog

Portals and KM

There were three, Is KM the Killer App for Portals ?, Some good articles on blogs and blogs on blog s, and I s RSS TNBT ? I honor the blog's past content I will do posts on technology this week. On May 2, 2004 I did my first posts.

2014 199

Blog>> New KM Videos

Green Chameleon

Ankur Makhija and Alakh Asthana have started a new Youtube video channel carrying short video interviews on aspects of KM. Here’s a nice one with David Gurteen about why “incentivising&# KM is a bad idea.

Video 130

Blog>> KM Volunteers Needed!

Green Chameleon

So here’s an appeal for help to the Singapore KM community from Doreen Tan Head, Knowledge Management for the Singapore Youth Olympic Games Organising Committee (SYOGOC): “We are currently recruiting volunteers for our Games-Time KM Programme. SYOG_KM_Volunteers.doc.

KM 130

Blog>> Cross-Post: KM Implementation Challenges

Green Chameleon

This is a piece of research we did about 12 years ago, on KM Implementation Challenges. The case studies inside are constructed as learning games (“decision games” ) and we regularly use them in workshops to explore the implementation challenges and potential pitfalls in KM. Based on anonymised interviews with KM practitioners, they are still relevant today. Somehow, they never made it onto our blog, so here they are! KM_Implementation_Challenges.pdf.

2015 100

Blog>> Developing a KM Maturity Assessment that Supports Action Planning

Green Chameleon

I have always been very cautious about KM Maturity Assessments. They carry a lot of assumptions about how KM should be implemented, that may not always be true for everybody. This white paper describes the thinking and design process we went through, and contains the content of the post-pilot KM maturity assessment that we ended up with, which we are releasing under a Creative Commons Share-Alike license. Developing_a_KM_Maturity_Assessment_v2.pdf

2017 100

Blog>> KM Practitioner Interview Series: Shaharudin Mohd Ishak

Green Chameleon

Shah is Divisional Director of the Operations and KM Division at the International Enterprise Singapore (IES), a government agency tasked with spearheading the growth of Singapore companies in overseas markets. The other ongoing initiative is our KM Advisory Services.

2016 130

Blog>> Art Schlussel on KM in the US Military (interviewed at KM World 2010)

Green Chameleon

Art Schlussel was interviewed at KM World 2010 and the following 3 videos were recorded and produced. Introducing the US Army KM Principles. What do the US Army KM Principles cover? How do the KM Principles support KM Implementation?

2014 141

Blog>> Is KM a Pseudoscience?

Green Chameleon

One of the Forum’s members (who’s now left in high dudgeon) was testifying to the utility of NLP (Neuro Linguistic Programming) in KM, which met with a notable lack of sympathy and a reading list from Dave Snowden on why NLP is a pseudoscience. Both helped me clarify for myself the characteristics and dangers of “magical thinking&# in knowledge management, which I’ve blogged and spoken about before.

KM 151

Blog>> Social Internet is the new KM

Green Chameleon

And yes, I agree to what he has stated: KM got too academic - or always was? Roan’s article triggered more thoughts which are too long to just pack in the article’s comments: there are more problems of today’s KM than to be blown up; and why the social web is KM at it’s core. The other driver for embedding KM in the flow is technology: consumerisation of business applications has led to a faster user adoption.

2012 155

Blog>> Call for KM Standards Development Volunteers

Green Chameleon

The Association for Information and Image Management has issued a call for volunteers to develop three Knowledge Management Standards – for individual competencies, for organisational capabilities, and for KM education programmes. I like the structure. It’s a very tricky (=political) area, but one best tackled by institutions rather than small partisan groups, so I wish it well!

2013 126

Blog>> Selling KM

Green Chameleon

A useful TED talk by Simon Sinek, ostensibly about inspirational leadership, but really it’s about how to sell yourself, your products and services. Knowledge managers will find this talk useful I’m sure, given how much a part of their job selling is

KM 116

Portals and KM Blog Begins it Tenth Year

Portals and KM

It is hard to imagine that I have been writing this blog for over nine years now. I certainly would not have predicted that when I started the blog on May 2, 2004 with three posts: Is KM the Killer App for Portals? I first wrote about industry stuff and blogs  (ex.

Portal 169

Blog>> The Long Pause of KM

Green Chameleon

Allan Crawford went around with a video camera at KM World recently asking people for their takeaways from the conference and on the state of KM. Here’s his compilation, which does show some interesting themes around the people/organisational dimension of KM. Back to KM.

KM 169

Blog>> Personal KM vs Team Collaboration

Green Chameleon

I therefore engaged in something I would call “Personal Knowledge Management (KM)&#. Some people might relate Personal KM to Personal Information Management (PIM); typical the organisation of e-mail, contacts, calendar and tasks. Further, Personal KM is not limited to your private knowledge; this activity also reaches your personal information at work. Convinced to engage in Personal KM, to simplify your own work and sharing with others?

Blog>> KM Singapore 2008: Graham Higgins Keynote (recorded in 2008)

Green Chameleon

2008 141

Blog>> Video on KM Competencies, Skills, Experience

Green Chameleon

On the sidelines of the Special Libraries Association conference in New Orleans last year, Karen Huffman of the SLA’s KM division, made some videos for wannabe knowledge and information managers.

Skills 164

Blog>> KM Treats in Hong Kong

Green Chameleon

The end of this month sees a tasty KM smorgasbord in Hong Kong, with KM greats Karl Wiig, Max Boisot and Dave Snowden among others (see the leaflet below).

2010 164

Blog>> Nancy White and the KM Planning Toolkit

Green Chameleon

We had a blast with Nancy White around KM Singapore a few weeks back – although we’ve collaborated for years we had never met. Nancy has posted a very nice piece on our KM Planning Toolkit – with video!

Blog>> How to Get and Sustain Buy-in for KM

Green Chameleon

This is a summary of contributions by participants in three rounds of Knowledge Café discussions at KM World on November 5 2015, and facilitated by Patrick Lambe. We’d like to thank the 25 KM professionals who shared their challenges, experience and advice so generously. The topics covered in the discussion were: Challenge of inexperience. What Buy-in is and is not. Where buy-in needs to come from. How to get support and buy-in. Pitfalls.

2015 109

Blog>> Why Senior Managers Should Care About KM

Green Chameleon

I had a great time at KM Singapore last week, organised by iKMS.

2012 173

Blog>> KM and the Bigger Picture

Green Chameleon

Waltraut Ritter has a scathing and important critique of KM in general and the MAKE awards in particular, taking some pot shots at some of the participating case studies at KM Asia 2011 in the process (scroll down to the 22 Nov entry). Could the organization use KM to establish a serious dialogue with customers? ” Important and difficult questions, connected to the earliest visions of KM back in the 1960s.

2012 130

Blog>> Experiences on KM Incentives and KPIs

Green Chameleon

My last article about Knowledge Management Strategy created some discussions about key performance indicators (KPI) and incentives for KM activities. In our organisation we have three main indicators on how the activities corporate KM team are measured: 1) usage in terms of accessing knowledge items (files + discussions); we define a certain number of potential users and then expect that 20% of those should access the system at least once per month.

2011 146

Blog>> KM Certification Again

Green Chameleon

Christian Young blogs about what a curriculum for a KM certification course might look like – he distinguishes nicely between the people who need to know about KM and the people who want to progress through it professionally, via both theory and practice. I’ve written about the politics of KM certification here , and unfortunately politics (and commerce) tend to screw with sensible thinking.

KM 100

Blog>> Why We Treat KM Maturity Models With Caution

Green Chameleon

Every now and then we are asked by clients or potential clients whether we can help them conduct a KM Maturity Assessment. We have used KM maturity models in the past, but I (along with others) am quite sceptical about their utility as KM assessment and planning tools at the start of a KM journey. b) The KM maturity landscape in large organisations tends to be uneven, with peaks and troughs – some parts are more mature than others.

2016 100

Blog>> Conducting a KM Planning Exercise

Green Chameleon

Followers of my company Straits Knowledge will know that we have produced a number of KM job aids out of our consulting experience. They are all designed to make KM thinking accessible to “ordinary&# operational managers, so that we can help them get the insights they need into how KM can help them in their business, in a genuinely participative way, without having to learn any detailed theory in advance.

2010 138

Should CEOs Blog?

Elsua

Earlier on this month, my good friend, Euan Semple wrote a short blog post on the topic of how tough it is to put together that initial first blog entry, if you are new to blogging, and even more so if you are an executive.

2013 246

Blog>> NHS KM Resource Library

Green Chameleon

Many of you will have used the NHS’ public KM resources site. It gathers together a range of resources on KM applications in the public sector (not just the NHS) and it has a very applied, practical focus.

Blog>> Knowledge Power and Responsibility: A Conversation with Nancy Dixon (recorded 26 Nov 2008 KM Asia)

Green Chameleon

2014 187

Blog>> Is KM Dead? Larry Prusak, Dave Snowden, Patrick Lambe (Recorded July 2008)

Green Chameleon

In a conversation held in Kuala Lumpur on July 1st 2008, Larry Prusak, Dave Snowden and Patrick Lambe discuss the topic of whether KM is dead or dying, and what lies in store for it.

2014 181

Blog>> Workshop at KM Australia 2011

Green Chameleon

I’m scheduled to run a workshop at KM Australia on 21 July 2011. In my workshop I’ll be taking participants through the quick steps in designing a KM intervention using our Planning Toolkit.

2011 116

Blog>> KM Awards

Green Chameleon

I like the structure of this award, it is impact and not checklist based similar to the actKM Awards and the iKMS KM Excellence Awards. But does it make sense to treat KM as a distinct category from policy participation, service delivery and accountability? Surely that’s what KM should deliver, if it’s not to be an end in itself? The UN has a Public Service Award with knowledge management (you have three more days to submit a nomination!),

KM 100

Blog>> Knoco on KM Metrics

Green Chameleon

The latest issue of Knoco’s newsletter has a very good, practical feature on the different kinds and purposes of KM Metrics. I prefer now to use the wider term monitoring and evaluation, because metrics implies a very narrow focus, but apart from that, there’s a lot of good stuff in this coverage (compare with our white paper on How to Use KPIs in Knowledge Management ): Measuring implementation. Measuring value. Measuring compliance. Measuring activity. Measuring outcomes

KM 116

Blog>> Thoughts on “Absolute” KM Objectives

Green Chameleon

In order to lay the foundation of the new KM strategy, we were sketching the “absolute” or “ultimate” KM objectives, which could be generic for any company. At our company we are currently putting some intensive thoughts into a new corporate Knowledge Management strategy. I hope you understand, that I can not go into details of our strategy itself but one specific part I would like to share and discuss with you.

2010 149

Blog>> Planning a KM Workshop: ISKO Singapore Workshop 27 November 2015

Green Chameleon

We held our inaugural workshop with ISKO Singapore last Friday on Planning a KM Portal led by myself – here are the the materials from the workshop, including slides, video and planning framework. Here is the video: Here are the slides: ISKO-KM-Portal-workshop-nov2015b.pdf.

2015 130