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Reflections on Community Manager Appreciation Day

Online Community Strategy

I was had the privilege of joining Connie Bensen, a colleague on the Dell Community team, for a fantastic Google+ hangout today to talk about the evolving role of the Community Managers. The spirit of the day was generous and inclusive, with lots of shouts out to CMs all over the world. My key hopes for next year (#CMAD 2013): That there is a more integrated approach to Community-building, as part of most organization’s social business efforts.

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Build a Social Network Using Joomla! - Nettuts+

John Tropea - Delicious Social Network

the popular Open-Source CMS, has some great and affordable ways to bring your site to the social networking level. shouldnt just be looked at as a CMS but a framework from which to build your applications and accomplish your dreams. Blogging Groups Banner system A Forum for helpful discussion threads (its in our purpose statement) You can find almost anything you need at the Joomla Extension Directory Finding the Right Plugins With any large CMS community such as Joomla!

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

This is software you can brand and integrate tightly into your existing domain. Awareness builds these features into complete communities for companies, or customers use the Awareness API and widgets to integrate Web 2.0 customer communities and team collaboration sites.

2008 55

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

Alfresco is built by a team of leading members from Documentum® and Interwoven® with 15 years experience in Enterprise Content Management (ECM), including the co-founder of Documentum. &# Blogtronix “Blogtronix is a social media platform for Enterprise 2.0

2008 58

KickApps Launches Version 2.0

John Tropea - Delicious Social Network KM

KickApps has added several modules with which to build a rich content site that integrates user-generated content seamlessly with your own content, enhancing user experience. Webcam integration is ever so popular now, and it may become a standard inclusion for new community start-ups.

10 Community Manager Responsibilities that Don't Involve Twitter.

Delicious/choconancy/online_facilitation

To make sure a customer brought in through social channels is treated correctly, it’s recommended that you see them through as much of the process as possible – even if it means being the middle man between them and the sales team through the entire process.

Open Source Social Network Software List

John Tropea - Delicious Social Network

Yogurt a Social Networking module for xoops CMS. Organize your travel or stay abroad, travelblog, meetings, ICEcore is open team collaboration software uses social networking to unify team workspaces w/ real-time web conferencing. It use standard function (add, remove friends, top10), forums integration, music module (artists directory with albums, songs), shoutcast integration, blog (add, delete, modify, view) and so on.

The Four Tenets of the Community Manager

John Tropea - Delicious Community

4) Gathers Community Input for Future Product and Services Perhaps the most strategic of all tenets, community managers are responsible for gathering the requirements of the community in a responsible way and presenting it to product teams.

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Video and Debate: Who really owns the Community?

John Tropea - Delicious Community

If we look at it from a sociological point of view, those who provide products and services have always been an integral part of any community, whether it is the lone merchant or the family business or the company town.

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