Some things about KM that we now know are wrong

John Tropea - Delicious Social Network KM

Once we gave Contributors the choice about how to share their knowledge and experience, we found that they were more likely to contribute using these social options , since they realized that the result would be fewer emails, IMs and phone calls asking for their basic expertise. Read my blog.”… “Check out my bookmarks.”… “Look at my activity templates.”… “Read my community forum.” Surely law firms (even those without social networking tools) should have a head start in this area.

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Full Circle Associates " Notes from the Seattle Online Community Meetup

John Tropea - Delicious Community

Any social graph representations? Neat to find your own channels. New social forms are arising. Was the experience better with more or less of the back channel. Some people feel more connected as a part of the connection in that social web.