Some things about KM that we now know are wrong
John Tropea - Delicious Social Network KM
OCTOBER 15, 2008
Once we gave Contributors the choice about how to share their knowledge and experience, we found that they were more likely to contribute using these social options , since they realized that the result would be fewer emails, IMs and phone calls asking for their basic expertise. Read my blog.”… “Check out my bookmarks.”… “Look at my activity templates.”… “Read my community forum.” Surely law firms (even those without social networking tools) should have a head start in this area.