Impact assessment of knowledge management interventions
OCTOBER 18, 2008
Let me use (part of) a rainy saturday afternoon to try and organize some of my new thoughts about impact assessment. It is a discipline I like, because of its integrated nature, fed by information technology, psychology, social sciences etc. of kilos etc), assessing (to determine the value), and reading (picking up signals, evolving understanding). The need for distinction (and often separation) between a developmental assessment and an extractive assessment.