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The HBR List 2009 - How Social Networks Network Best

John Tropea - Delicious Social Network KM

The bees’ decision making highlights both information discoveryand information integration, two processes that are crucialto every organization but that have different requirements.A centralized structure works well for discovery, because theindividual’s role is to find information and report it back. One intriguing study tracked employees in the marketing divisionof a German bank by having them wear small sensors called sociometersfor one month.

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