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Collaborative Thinking: Lotusphere 2008: Social Computing Keynote

Collaborative Thinking

benefits are more of a capability achievement rather than ROI. similar to e-mail (hard to prove ROI). matrixed organization - operational efficiencies are strong factors that influence efforts. Tagging Community Book Roll Robert L.

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Collaborative Thinking: Social Applications: Leave The Rough Edges Alone

Collaborative Thinking

Often, the need to be so purposeful when laying out the benefits of social applications is to support the need to deliver a business case with some expected ROI. Tagging Community Book Roll Robert L.

Can you find the people you need? | Jon Mell - Web 2.0 ideas and strategy

John Tropea - Delicious Social Network KM

Categories Apple Basketball behaviour blogging ROI blogs business process exceptions clearspace community compliance corporate facebook cost saving customer insight Dell democratising information ease of use email Enterprise 2.0 Home About Jon Mell Jon Mell - Web 2.0

2008 40

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

technologies – blogs, wikis, discussion groups, social networking, podcasts, RSS, tagging, photos, videos, mapping, etc. Haystack can also be used to help individuals within organizations connect with each other.&# Both help to foster community and discussion within an organization.

2008 55

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

The most vibrant communities such as Dell’s or XMFan have a good relationship with at least a few key leaders in the sponsoring organization. It’s probably safe to say that customer communities are a solid marketing channel for an organization.

Collaborative Thinking: Deciphering Social Networks - Thesis

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Over-reliance on any single social networking model will inhibit organizations from completely leveraging such systems. Tagging Community

2008 28

Deciphering Social Networks - Thesis

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Over-reliance on any single social networking model will inhibit organizations from completely leveraging such systems. Tagging Community

Enterprise-enabling Facebook

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Employees can freely use Facebook, with the WorkBook overlay, with no danger of information leaking outside the organization or access being granted to unauthorized personnel.

Another Example Of Facebook Integration

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

Gating Social Networks

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

2007 28

Organising Knowledge » What Are We?

Green Chameleon

It doesn’t even matter what’s correct anymore (well, it does to me, but I’m not about to spend my days stopping people from tagging a map of Botswana with the word “Ohio.&# ) While I’ll never agree with David Weinberger’s assertion that “everything is miscellaneous&# (a taxonomist’s least-favorite word), I will assert that the days of the traditional, definitive, and single-hierarchy taxonomy are long behind us.

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Results from the 2009 Tribalization of Business Study

John Tropea - Delicious Community

marketing roi marketing strategy measurement newcommforum politics positioning PR pricing reciprocity ROI sales SNCR social media social media marketing social networking social networks society of new communications research tribalization tribalization of business trust web 2.0

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Collaborative Thinking: Contextual Social Networks

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

2007 28

Collaborative Thinking: Enterprise 2.0: A Critical Assessment

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Enterprise strategists have long been aware that the “informal organization” has tremendous influence on business success or failure. Tagging Community

Collaborative Thinking: Enterprise 2.0: Culture Required?

John Tropea - Delicious Collaboration

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. There is a view out there that an organization needs to have a "culture of collaboration" culture in order to successfully employ wikis and other Enterprise 2.0

Social Software Vendor Roundup

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

Manage, and you might survive. Facilitate, and you will thrive. :: Blog :: Headshift

John Tropea - Delicious Faciliatation

Recently I went to see an organization, and a good while into a very pleasant conversation I was asked: Will we (organization) become obsolete in ten years? The organization has about 1000 member companies. Yet, I had the strong feeling that I missed opportunities, simply because I relied on the knowledge of one person and random conversations limiting the ROI of my time investment. Key people in organizations had a monopoly on knowledge, making them indispensable.

Collaborative Thinking: Building a Culture of Collaboration

John Tropea - Delicious Collaboration

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. The article below makes some credible points but I would disagree on how much direct influence HR organizations have on how well employees engage each other. Tagging Community

2007 28

Collaborative Thinking: Harnessing The Power Of Informal Employee Networks

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. By creating formal networks, companies can harness the advantages of informal ones and give management much more control over networking across the organization. Tagging Community

2007 28

Turning E-Mail Into a Social Network

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

2007 28

Engineers without Fears: collaboration tools: stags

John Tropea - Delicious Collaboration

Similarity goes beyond the question of same organization and goes more to mindset, willingness to adopt new tools, collaborative culture, etc.

Teams vs. Communities

John Tropea - Delicious Community

Communities are mostly self-organized around a shared passion or around the need for people to help others and be helped. marketing roi marketing strategy measurement MetLife metlife sucks newcommforum politics positioning PR ROI SNCR social media social media marketing social networking social networks society of new communications research tribalization tribalization of business voice of the customer web 2.0

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Collaborative Thinking: Social Networks: Making Sense Out Of Terminology

John Tropea - Delicious Social Network

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. a group), organizations (e.g., Tagging Community

2008 28

The AppGap » Connectbeam Offers New Social Networking Application Integration Possibilities : News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

Find out more and register now New free web app from Intuit to help you get more done Do you need help in getting organized? Which development platform can help individuals and organizations build better online databases, Web based applications, and HR solutions?

Participatory Surveillance: Co-mingling Intimacy & Exposure

John Tropea - Delicious Social Network

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

2008 28

Collaborative Thinking: More On Formalizing Informal Networks

John Tropea - Delicious Social Network

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. First a partner convinces management the bank will make millions if they just organize things properly. Tagging Community

2007 28

Collaborative Thinking: The Enterprise In A Networked World

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. I just finished a road trip recently and visited with several organizations. Tagging Community

2007 28

The AppGap » Connecting … Virtual Teams: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

Find out more and register now New free web app from Intuit to help you get more done Do you need help in getting organized? Which development platform can help individuals and organizations build better online databases, Web based applications, and HR solutions?

More White-Label Options For Social Network Sites

John Tropea - Delicious Social Network

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

The AppGap " GroupSwim Moves Deeper into Enterprise Collaboration: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Community

Find out more and register now New free web app from Intuit to help you get more done Do you need help in getting organized? Which development platform can help individuals and organizations build better online databases, Web based applications, and HR solutions?

Active Lurkers – The Hidden Asset in Online Communities

John Tropea - Delicious Community

marketing roi marketing strategy measurement newcommforum politics PR pricing reciprocity ROI sales SNCR social media social media marketing social networking social networks tribalization tribalization of business trust web 2.0

Understanding the power of communities - even when you do not have a critical mass of users.

John Tropea - Delicious Community

marketing roi marketing strategy measurement MetLife metlife sucks newcommforum politics positioning PR ROI SNCR social media social media marketing social networking social networks society of new communications research tribalization tribalization of business voice of the customer web 2.0

2006 31

The AppGap » » SuccessFactors: Bringing Web 2.0 to Talent Management: News, views, and reviews of Work 2.0 tools, apps and practices

John Tropea - Delicious Social Network KM

The company now serves organizations from less than 10 to over 100,000 employees. Darren Neimke wrote @ February 22nd, 2008 at 1:40 pm Your review feels a little bit lopsided but maybe you are looking at it through the viewpoint of very large organizations.

Delta Knowledge: Creating Knowledge Cultures - Post 7

John Tropea - Delicious Community

Defined as groups of people informally bound together by shared expertise and passion for joint enterprise (Wenger, 2001, p.2), the organic and informal nature of CoPs makes them resistant to supervision and interference.

Collaborative Thinking: Analysis Of Social Networks: Telling Old Stories In New Ways

John Tropea - Delicious Social Network

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. Tagging Community

2008 28

Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4)

John Tropea - Delicious Community

As you have learned during your evaluation process, we have also recognized the need to provide full services from team evaluation, needs assessment, resource analysis, community strategy and resource planning, roll-out strategy, moderation, reporting, community marketing and ROI and TCO analysis.

BT Web 2.0 adoption case study " Inside out

John Tropea - Delicious Social Network KM

With no clear ownership, who manages a piece of community-owned content through its lifecycle and ensures it is deleted or archived appropriately? In addition, what information governance model do you apply to organic, user-generated content.

Tomoye: Bringing Web 2.0 to Communities of Practice

John Tropea - Delicious Community

There is also social networking, expertise location, tagging, page rank, open APIs, and syndication. Terry information now » Blog Archive » A glimpse at what we are reading at the moment: wrote @ April 2nd, 2008 at 3:47 pm [.] ‘Tomoye: bringing web 2.0

Publishing Enterprise Content To Facebook

John Tropea - Delicious Social Network KM

Cross: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations David Knoke: Social Network Analysis (Quantitative Applications in the Social Sciences) John P Scott: Social Network Analysis: A Handbook Martin Kilduff: Social Networks and Organizations Linton C. From an enterprise perspective, organizations require the ability to publish to a Facebook audience as effectively as to a Web site audience. Tagging Community

2007 28

BT Web 2.0 adoption case study « Inside out

John Tropea - Delicious Social Network KM

With no clear ownership, who manages a piece of community-owned content through its lifecycle and ensures it is deleted or archived appropriately? In addition, what information governance model do you apply to organic, user-generated content.

Connected - IBM Lotus Connections, in plain English

John Tropea - Delicious Social Network KM

Connected Search Archives IBM Lotus Connections, in plain English Edit: I used to be the IBM Lotus Connections Technical Evangelist. Maybe I’ll just use what I learn from your stuff to do my job better (try to measure that ROI).

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IBM Drives Enterprise Adoption of Social Networks with New Enterprise Adaptability Practice

John Tropea - Delicious Social Network KM

IBM has also used its own social networking tools, blogs, wikis and tagging for several years. As I wrote in Transformation: from Self-contained Company to Networked Global Organization , the Industrial Economy’s siloed organization was created to maximize efficiency.

2008 36

Do Companies Need Social Media Managers? " I'm Not Actually a Geek

John Tropea - Delicious Community

Encouraging use and engagement with [social] tools is an area that all organizations find they have a need for at some point and time. Use of these tools and engagement by people in an organization often does not happen easily. Normally, most of the people in the organization do not have a conceptual framework for what the tools do and the value the individuals will derive. In a large organization, no one will know everybody.

2008 30