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Design Considerations For Enterprise Social Networks

Collaborative Thinking

While enterprise social networking has been covered extensively in the media and by IT analyst firms, one of the least discussed aspects of the topic has been the issue of design and the potential impact of design on employee adoption of such tools and applications. Instead, the information was presented at a holistic and inter-disciplinary level, covering a collection of related issues: Affordance-centered design. Social theory and design. design Enterprise 2.0

Design 176

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Hack: Social Architecture (a manifesto). The result is a new balance between hierarchy and community that is called social architecture. The new Organizational Change Management is called Social Architecture. Documents: SOCIAL ARCHITECTURE EBOOK.pdf. Design Credits.

Much discussion about networking local government – now how about the rest of civil society?

Social Reporter

There has been extensive tweeting and blogging, and the Knowledge Hub team of online managers and facilitators have again shown the value of their role by summarising discussion so far on the value of the hub, how it makes a difference, the risks of closing, and importance for local government of enabling collaboration online. There is now a discussion group on the hub about it’s future. I’ve captured some of last week’s Twitter discussion in a Storify here.

2013 165

Design Considerations For Enterprise Social Networks

Collaborative Thinking

While enterprise social networking has been covered extensively in the media and by IT analyst firms, one of the least discussed aspects of the topic has been the issue of design and the potential impact of design on employee adoption of such tools and applications. Instead, the information was presented at a holistic and inter-disciplinary level, covering a collection of related issues: Affordance-centered design. Social theory and design. design Enterprise 2.0

Design 100

“Designing Social Cities of Tomorrow” workshop – presentation notes

Making CommunitySense

Prior to this conference, a three-day “Designing Social Cities of Tomorrow” workshop was held in which international participants from various professional backgrounds collaborated with local stakeholder organisations on 4 real-world urban cases : Urban Pioneers Zeeburgereiland (Amsterdam), Haagse Havens (The Hague), Strijp-S (Eindhoven), and Amsterdam Civic Innovator Network. Social cities: it’s not about a blueprint, but a design approach.

2012 172

Designing Web-Based Communities for Professionals

Delicious/choconancy/online_community

Designing online communities for business is a subtle blend of creating the right business model, a clear understanding and service of member needs and a usable interface that enables professionals to focus on engagement. What’s unique about designing for a professional community?

Guidelines for Group Collaboration and Emergence « emergent by design

John Tropea - Delicious Collaboration

Skip to content emergent by design Home support who’s the architect? As we design new systems, it will be important to frame the experience in a way that values and rewards productive participation and contribution.

Project X Discussions: Collaboration is not Communication

John Tropea - Delicious Collaboration

Lewis: The Power of Productivity : Wealth, Poverty, and the Threat to Global Stability A Book we are currently discussing in the Senge Circle. A couple of examples: Shopping the web - the store knows where you are, often knows who you are, can offer to talk to you, you can design your own product and the list goes on.

2007 28

What Could the Future of Money Look Like? « emergent by design

John Tropea - Delicious Network

Skip to content emergent by design Home support who’s the architect? This post is really just a primer for us to keep the ball rolling, so let’s discuss. We need to be thinking much more deeply about social models which do not depend on any form of currency.

2010 71

Being social at work: which communications model to adopt for the enterprise? | The AppGap

John Tropea - Delicious Network

About | Contributors | Contact us | Subscribe: via RSS , via Twitter + sponsored by QuickBase Sponsored post : Access the 7 Tip Series from Intuit QuickBase on using Web-based software Being social at work: which communications model to adopt for the enterprise?

IBM SJ 46-4 | A model for CIO-led innovation

John Tropea - Delicious Collaboration

This new model of innovation has become an important component of the IBM product and service strategy, as it has generated new solutions that have met quick market success. In this paper we describe this model of innovation and illustrate our experience in four case studies. This strategy relies on implementing a service-oriented architecture (SOA), adopting Web 2.0 In the next section we describe the new model for innovation and its evolutionary characteristics.

2007 28

Tapping the Network to Facilitate Innovation « emergent by design

John Tropea - Delicious Social Network

Skip to content emergent by design Home support who’s the architect? The problem is, humans weren’t designed for mechanization. We were designed to create. The Beginnings of a Competency-Model Foundation Social Network Analysis Case Studies (Valdis Krebs) What makes an effective knowledge worker? i think that as new economic models are put into place that support social production, this idea will take off at a larger societal level.

Essential Skills for 21st Century Survival: Part 3: Network Weaving « emergent by design

John Tropea - Delicious Social Network

Skip to content emergent by design Home support who’s the architect? A good example of this might be some of the folks involved in the SCRM discussions. Venessa, thanks again for all your efforts keeping these provocative and important discussions going forward!

Designing for Civil Society: Do communities need boundaries?

John Tropea - Delicious Community

Designing for Civil Society David Wilcox on social media, engagement, collaboration ABOUT Mainly about engagement and collaboration using social media and events, with some asides on living in London. I hope Matthew Taylor doesnt do that; discussions are still under way.

2008 39

An Idea Worth Spreading: The Future is Networks « emergent by design

John Tropea - Delicious Network

emergent by design Home who’s the architect? It seems like the wealth of the entire nation is being funneled right to a couple thousand fortunate people, and all of us are still working pretty damn hard to make ends meet, yet ultimately supporting that model. It doesn’t have to be professionally designed, it can be a simple free blog, but you need to have a place where you show off your work, whatever your work may be.

2010 44

Re-visiting the challenge of networking civil society as Khub closes

Social Reporter

Dave Briggs has launched a rescue bid , and I’m sure Dave has the skills and helpers to develop a lighter version if he can persuade the LGA (and users) to collaborate in a handover, and can develop a new business model. The emphasis on open access and sharing changes where value may reside: so what are the new business models? That would be a good demonstration of migration from old to a new organisation-based model.

2013 153

Social Innovation Meetup: “Exploring Labs for Social Change” – presentation notes

Making CommunitySense

Keynote speakers sharing innovation stories from Kenya, Finland, and Canada were Daudi Were of Ushahid i, Marco Steinberg of the Helsinki Design Lab and Vanessa Timmer of One Earth. Like at the “Designing Social Cities of Tomorrow” workshop last year, I took presentation notes.

2013 182

Notes on “Deployment of SharePoint 2013 document, records and collaboration solution at AUT” (Alan Marshall, Stephen McWilliams, Shelley Tasele)

Michael Sampson - Currents

b) SharePoint has a different delivery model to other Microsoft products. (c) c) easier discussions through discussion forums. (d) Day two of the New Zealand SharePoint Conference is starting. The first session for me today is a case study from AUT University.

2014 156

Missing Pieces: The Activity Stream Aggregator

Collaborative Thinking

Industry discussions on the value of activity streams have been going on for a few years. a person’s activity stream gives people a richer mental model of what someone is doing over time that presence indicators and status messages within IM clients). Activity streams are becoming an integral part of any discussion on the enterprise social graph. Two design and architectural issues created a scaling challenge for FriendFeed.

Notes From Cisco WebEx Connect Session

Collaborative Thinking

Need a new architecture and approach. Cisco Collaboration Architecture: higher level of services (presence, messaging), designed for other people to extend (mashups), designed for enterprise environment (policy management). Team spaces have group discussion forums, persistent chat, document sharing and widgets (note: not sure whether document sharing implied document library with version controls, etc).

Webex 100

As the Knowledge Hub faces closure, might a creative Twitter mob help with re-invention?

Social Reporter

The more innovative councils aim to co-design or even co-produce services with citizen and other organisations to share knowledge, a sense of ownership, and maybe contributions in kind. Yesterday I attended a meeting** of people formerly involved, like me, in the advisory group set up a few years back when the Hub was being designed as a successor to the successful Communities of Practice platform. They helpfully summarised discussions so far, and created space for ideas.

2013 159

KM World Session Notes: KM for the Future

Portals and KM

Patrick led the discussion. Patrick said that Dave seems to imply the KM is staking claims in other areas such as HR, IT and organizational design. Dave said the big switch in IT is from applications to architectures. If you have the right architecture then collaboration can occur. Value networks priced the need flexibility to come beyond the tangible to model role based collaboration.    Patrick said we are moving beyond metrics to modeling.

KM 126

Harnessing Networks to Create Value and Identify New Opportunities - Knowledge@Wharton

Collaborative Thinking

In an interview with Knowledge@Wharton, Kleindorfer and Wind discuss the themes of many of the 28 essays in their book. I think, first of all, hopefully they have to challenge their current mental models. So that's a challenge to the mental model of the firm-centric versus the network one. Now having challenged the mental model, so what do I do next? [If] But let a firm identify the big opportunities they face and try to identify and design an experiment of doing it.

2009 100

Circling Around To Enterprise 2.0 Again

Collaborative Thinking

into a product feature/function discussion - at that point, who cares - wait for the next release. Locking your data up in some wiki that has no data architecture, no services interface, no meta model and meta data model. They were designed by different teams that did not necessarily take a "long view" of their individual projects. SharePoint rollouts were largely planned, designed, built, deployed, and operated in a disjointed manner.

Missing Pieces: The Activity Stream Aggregator

Collaborative Thinking

Industry discussions on the value of activity streams have been going on for a few years. a person’s activity stream gives people a richer mental model of what someone is doing over time that presence indicators and status messages within IM clients). Activity streams are becoming an integral part of any discussion on the enterprise social graph. Two design and architectural issues created a scaling challenge for FriendFeed.

Notes on INV101 Strategy in Action: Messaging and Collaboration

Michael Sampson - Currents

shipped Notes/Domino 8.5.3 - improvements in mail, calendar, designer, and Traveler. Has a new pricing and licensing model. true hybrid architecture, for having some people served onsite vs. some in the cloud. -. real-time co-editing, author presence awareness, live sections, commenting and discussions, task management, and more.

Mining the Business Value of the Social Web: Behavioral Metadata

Web Social Architecture

I'm working where I work partly because I think there's tremendous potential in the intersection of information architecture and web analytics, in particular on the social web. As an information architect, I work with metadata a lot.

2008 141

My KM World 2010 and Enterprise Search Summit 2010 Notes: Peter Morville on Making Maps for Knowledge Discovery

Portals and KM

In this talk, Peter Morville defines a pattern language for search and discovery that embraces user psychology and behavior, cross-channel information architecture, multisensory interaction, and emerging technology. He identifies design principles that apply across the categories of web, ecommerce, enterprise, desktop, mobile, social, and real time. Peter said that as he encounters intranets he often sees strange architecture with components simply added on in a random pattern.

2010 130

Tom Vander Wall Nails My Sharepoint Experience

Nancy White

It is built on a tree-branching model. To maximize the power of networked interaction, you need a networked architecture. If you are trying to reify and support a hierarchical reporting and accountability model based on the org chart, SharePoint fits like a glove.

2009: Enterprise 2.0 - Innovate Through Acquisition?

Collaborative Thinking

Social Networks in '09: The Year of Consolidation, Not Innovation ": IBM, for its part, has more aggressively shown willingness to move forward with Lotus Connections, which right now has a better design than the social software features in SharePoint, which is largely still a document management system. Social Networks in '09: The Year of Consolidation, Not Innovation - CIO - Blogs and Discussion. This isn't a sustainable model for innovation in the enterprise Web 2.0

2009 100

CleverWorkarounds » The facets of collaboration Part 2–Enter the matrix!

John Tropea - Delicious Collaboration

Finally I outlined a simple mental model that I developed that I have found to be quite a useful method to look at collaboration more holistically and help with the user engagement and information architecture aspects of SharePoint governance. Mental models are a little like that too.

2012 49

Reality Check 2.0

Collaborative Thinking

Advisory Board is convening in an online forum to discuss themes for this year's conference. In a recent post ( Reader's Corner ), I identified a misplaced focus on platforms, suites and point solutions when it comes to social software re: "those are valid discussions at some point - but you need to think about the change you're trying to bring about (business-wise and in terms of organizational dynamics)." I love the title "Reality Check 2.0"

2008 116

iQuest: Putting Greater Transparency into the Enterprise

Portals and KM

You do not need to set up taxonomies or other data architectures. It enables you to leverage the index of your enterprise information without having to build and maintain knowledge models using controlled vocabularies, taxonomies, and ontologies. ? iQuest is designed to help your find what is missing or even did not know existed within your enterprise data. iQuest is also designed for ease of use. While a theme of the enterprise 2.0

2009 100

Shareable: A Shared Workspace Must Be Built Through Collaboration

John Tropea - Delicious Collaboration

urban design. Collaborative space at The Hub Milan, designed by Andrea Paoletti, Marta Pietroboni and Roberto Siena. Design won’t create a collaborative space by itself. Good design can encourage connections and foster new ideas in businesses, but isn't always enough.

2012 72

Collaborative Thinking: Why Is Social Software So Important?

Collaborative Thinking

In a June 2004, Tim O’Reilly coined the term “ architecture of participation ”(AoP) to describe systems designed for user contributions. The term is very relevant concerning social software and way IT strategists have traditionally designed, built and deployed enterprise applications.

Tom Vander Wall Nails My Sharepoint Experience | Full Circle Associates

Nancy White

It is built on a tree-branching model. To maximize the power of networked interaction, you need a networked architecture. If you are trying to reify and support a hierarchical reporting and accountability model based on the org chart, SharePoint fits like a glove.

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Almost all of them can be used to create a compelling community with the features that users will need to discuss, share ideas, brainstorm, complain, support, and moderate each other. Designed for bold living. On CBSSports.com: Hottie Hall Of Fame ?

Three tiers of collaboration » Column Two, James Robertson

John Tropea - Delicious Collaboration

We’re all talking about collaboration, but we’re actually discussing different parts of the animal. While sitting in an airport on the way back to Australia, a overall model for collaboration coalesced in my mind, bringing together all the different aspects of collaboration.

2009 38

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

Small World Labs “Small World Labs provides the design, implementation, and hosting services for your online social or professional network.&# technologies – blogs, wikis, discussion groups, social networking, podcasts, RSS, tagging, photos, videos, mapping, etc.

2008 55

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

The open source model allows Alfresco to use best-of-breed open source technologies and contributions from the open source community to get higher quality software produced more quickly at much lower cost. 3) Anyone interested in creating a wiki for the ongoing discussion of this topic/space?

2008 58

Tom Vander Wall Nails My Sharepoint Experience | Full Circle Associates

Nancy White

It is built on a tree-branching model. To maximize the power of networked interaction, you need a networked architecture. If you are trying to reify and support a hierarchical reporting and accountability model based on the org chart, SharePoint fits like a glove.

Collaborative Thinking: Lotusphere 2008: Opening Session

Collaborative Thinking

DWA re-architecture. betted ID management, opening up Domino Directory, new data store (reduce mail file store, attachments, etc), Lotus Protector for e-mail security, Domino Design for Web 2.0 applications, reskin existing applications Demo: Designer improvements, new design elements, etc. Bruce Morris Happy 10th anniversary for Sametime Celina and Carestream discussion re: unified communications and collaboration Review of events (e.g.,

2008 100

Relationships and Identity: Two Sides of the Social Networking Coin

Collaborative Thinking

This outline forms the baseline of a discussion Alice Wang (Director, Burton Group) and I will lead at a workshop next Monday sponsored by Project Concordia. help desk discussion forum, profession support community, wiki editors group). Identity teams have valid concerns regarding the design and behavior of social tools and applications - especially if they mimic more wide-open consumer models or integrate with such systems (e.g.,