Boston E20 Notes: Social as a Layer, Not a Place: Are We There Yet?
Portals and KM
JUNE 21, 2012
A growing number of vendors are seeking to address a new architecture that posits social and collaboration services as a "layer" that can be applied to diverse workstreams within the enterprise. He showed an IT architecture with social in the mix like other capabilities such as ERP, CRM, etc. Social is supposed to help discover expertise across the organization and should not be put in a box in an architecture. I am pleased to be back for my sixth Enterprise 2.0