SXSW Notes: Boost your Mobile Workflow with Adobe’s Newest Product

Portals and KM

It is the Boost your Mobile Workflow with Adobe’s Newest Product? We are announcing something completely new – Adobe will be unveiling a new product for Web designers and developers to help with their mobile Web workflows.”. It is called “Boost your Mobile Workflow with Adobe’s Newest Product”?and We are announcing something completely new – Adobe will be unveiling a new product for Web designers and developers to help with their mobile Web workflows.”.

Moving to a Multi-Vendor Approach to Handling Today’s More Complex Content Management Requirements.

Portals and KM

In the past firms have taken a product-specific approach to their enterprise content management (ECM) strategies: “document management for office docs, web content management for online content, records management for corporate records, and so on.”   They suggest taking a content centric approach rather than a tool centric approach to handle this complexity. It often relies on complex workflows or business process management to drive processes.

Community Is A Management Approach, Not Just a Role

John Tropea - Delicious Community

Over the last nine months working with and speaking with a wide array of individuals who are practicing community management it has become apparent that community management is not only an explicit role or career but also a general approach to management.

Roles 58

The Sharepoint Sessions – Part Two – Training Approaches

Green Chameleon

This is part two of my four part notes from a local event sponsored by Knowledge Management Associates , “Real World Sharepoint Experiences.” Pam Conway from Compuworks spoke on “Training Approaches to Drive Sharepoint Adoption.” Pam began her session by noting that acquiring skills is only one part of training. As Sadie mentioned in the first session , most obstacles are change management issues, new workflow, new policies, cultural change, and the shift to tighter collaboration.

Enterprise 2.0 for an Enterprise of One – Part Four - Content Collecting, Assembling, and Creation – Potential New Approaches

Portals and KM

To start the process I mapped out my business workflow. Here are some potential new school approaches to content collecting, assembling, and creation that I discussed with Gil. This is the fourth part of a five part series on how enterprise 2.0 tools can work for an enterprise of one, myself in this case. I decided the three main sections are one: content monitoring, two: content collecting, assembling, and creation, and three: content publishing and archiving.

Open Educational Resources and the Distributed Web

Jenny Connected

Of course there are challenges for education in taking this approach, in which it is expected that we will embrace the idea of open sharing of our resources and ourselves, and there have been, as you would expect, mistakes and failures.

2018 225

"I Use SharePoint" - a New User Adoption Resource Site from Microsoft

Michael Sampson - Currents

In my book, User Adoption Strategies , I show a four stage approach to gaining adoption of new approaches and new ways of working. Stage 1 is "Winning Attention," with the intent being to show why a target group should be interested.

2011 180

Forrester on Enterprise Content Management Suites, Q4 2011

Portals and KM

They note that each content type brings its own editing and workflow requirements, and usually their own regulatory and compliance issues, making managing content increasingly complex and expensive. These organizations have are moving to a more content-centric approach with different solutions for specific types of content. The foundational ECM provides basic content management functionality including library services, basic workflow, search, and records management.

2011 140

Thoughts on Social Collaboration - Rob Preston

Michael Sampson - Currents

In his article Social Collaboration: A Work in Progress , Rob makes numerous points that are similar to my perspective / experience / advocated approach. part of the challenge in fostering collaboration is for organizations to acquire a better understanding of users' workflows and the outcomes they want to achieve and then "tease out" the appropriate technologies, rather than just thrust collaboration platforms upon them. ".

2012 130

Scrumban Book Published Extend Your Agile Teams

Evolving Web

Using a Scrumban approach, agile teams can keep the processes they are comfortable with but extend them with powerful management savvy that allows teams to improve and communicate better with their larger organization. 48 Workflow. 54 Schedule is orthogonal to workflow. 54 Workflow examples. 56 Kanban workflow for product development 62 One Piece Flow meets the V Model 62 Flow requires a little bit of slack, but too much slack is waste.

2008 100

My Reactions to an Article on "Effective Enterprise Collaboration Strategy"

Michael Sampson - Currents

I would add as an essential emphasis, though, that even if people see how collaboration tools can " save steps, time and effort " and if " [they] understand why they should adopt the new technology and workflow processes ," they may still not do so. For more on how I recommend approaching the measurement question, see Chapter 11 in User Adoption Strategies 2nd Ed. A few months ago Pamela wrote that Effective enterprise collaboration strategy needs everyone on the bus.

2012 137

Reflections on Personal Kanban: A Series

Evolving Web

There is no one workflow to rule them all. We can have workflow kanban, task-based kanban, and others too. An Overview of Personal Kanban Approaches. The Time Capsule Approach. The Throughput Approach. The Subproject Approach. The Sequestering Approach.

DocuTicker Offers Tips on Knowledge Management

Portals and KM

So there has been an increase in the use of new approaches include blogs and, increasingly during the past few years, social networks. This paper describes how a structured approach for understanding the link between decision-making (how work is governed) and workflow (how work is organized) can help global businesses structure their organizations effectively for knowledge work.

Notes on “Deployment of SharePoint 2013 document, records and collaboration solution at AUT” (Alan Marshall, Stephen McWilliams, Shelley Tasele)

Michael Sampson - Currents

Office 2013 and Lync, RecordPoint, Nintex Workflow, Pingar (content analysis and sample taxonomy), and AvePoint (content management, reporting, and security auditing). Day two of the New Zealand SharePoint Conference is starting.

2014 156

Notes on "Social Business: Moving the Business Needle Forward" at AusLUG 2013 - Chris Crummey, IBM

Michael Sampson - Currents

Can approve an SAP workflow item. -. the old approach - the more I know myself the more valuable I am). -. There will be migration tools provided, and licensing approaches.". -. Includes nested folders, document status, workflow, metadata. -. When uploading a file, can mandate particular metadata and associate a workflow. -. Chris Crummey from IBM is presenting the opening general session at AusLUG 2013 in Brisbane. Some notes: 1.

2013 146

IT Talent: Technology Leaders with People Problems

Partnering Resources

Or someone who can’t develop people might be great at managing workflow across departments. This approach is a great benefit to companies that need more innovation, adaptability, and collaboration.

2013 211

SpringCM Enhances Its Mobile Capabilities and Offers Enhanced Support for

Portals and KM

There is some self-learning material to further support the self-service approach. They also made extensive use of the touch or gesture approach to navigation. Finally, the self-service approach is brought to procurement.

2011 169

Calendar Federation in Exchange 2010

Michael Sampson - Currents

Another approach is , although it does break the usual workflow - but then again that's partially the point of doing things differently. I believe people need better calendaring capabilities for meeting scheduling - see Pillar 4 of the 7 Pillars , plus Calendaring: Are We There Yet?

Preview of the Living Lab for (digital) life

Social Reporter

Define the tech selections and workflows that would benefit the personas. Over the past 30 years, working in community engagement and social technology, Drew Mackie and David Wilcox have found three approaches that work well.

2014 215

Risks in Early-Stage Collaboration: Conformity Happens When Divergence is Needed

Michael Sampson - Currents

In an "attach document to email and distribute it for feedback" approach, because none of the reviewers can see what the others have already said, they have to make an independent decision, and give independent feedback.

2010 148

IGLOO Software Embeds MicroStrategy BI Tools for Social Insight

Michael Sampson - Currents

As social technologies are introduced to business, workflow and employee interactions become more and more visible. In the technology chapter of Collaboration Roadmap , I present four frameworks for evaluating collaboration technology—a framework for collaborative teams, collaborative groups, and collaborative organizations, as well as a different approach called Collaboration Scenarios.

The Connection Between Metadata, Social Tools, and Personal Productivity (Christian Buckley, Axceler) - Share 2012, Atlanta

Michael Sampson - Currents

there are both centralized and decentralized approaches to metadata. case study - Christian talked about how he used SharePoint, workflow and social tools for building project teams. workflow (look at the Forrester report from last year). -. Christian Buckley from Axceler is talking about the connection between metadata, social tools, and personal productivity.

2012 126

"Driving Adoption" vs. "Driving Sense and Benefit"

Michael Sampson - Currents

This implies a social routine is implemented, not in replacement for processes and workflows but around them. I think this works better as a mindset and ethos for adoption of new tools and approaches. Betrand eloquently discussed the problem with driving adoption , AND gives a better way to think about it: " Adopt what ? New tools, new practices. One by one ? Both at the same time ? That’s the chicken and egg situation and, at the end, this doesn’t matter here. Pilot what ?

SharePoint for Collaboration: Site Creation Rights

Michael Sampson - Currents

Pattern 1 “Wild West” - Pattern 4 “IT Holds the Reins” - Pattern 13 “Business Oversight” - Pattern 15 “Workflow Enabled” Current Practice. - Approach to Requesting New Sites. Rationale for the Current Approach. Published January 2010. This report analyzes the governance theme of Site Creation Rights when using SharePoint for collaboration. Table of Contents. The report is 26-pages in length.

2010 89

SharePoint for Collaboration: Site Creation Rights

Michael Sampson - Currents

Pattern 1 “Wild West” - Pattern 4 “IT Holds the Reins” - Pattern 13 “Business Oversight” - Pattern 15 “Workflow Enabled” Current Practice. - Approach to Requesting New Sites. Rationale for the Current Approach. Published January 2010. This report analyzes the governance theme of Site Creation Rights when using SharePoint for collaboration. Table of Contents. The report is 26-pages in length.

2010 89

Masterclass: The cultures of collaboration - Inside Knowledge

John Tropea - Delicious Community

This includes decision-making, leadership, communications and attention to both workflow and the work itself; Learning: time and process is dedicated to learning from within and across teams.

Blog>> Knowledge Management Explained in Five Disciplines

Green Chameleon

Three: Workflow Definitions. In my experience, when we design workflow definitions, or process definitions, and flowcharts for a series of job activities, then we can influence how information is captured, stored, and distributed. This might not be commonly understood as part of Knowledge Management, but workflows of customer complaints processes or order processing flow contain a lot of important information and knowledge.

Jackbe Releases Presto 3.0 and Opens Enterprise App Store

Portals and KM

I especially liked the new Mashhboard that allows users to group or link apps along a workflow. The approach is to make everything simple: creation, distribution selection, and implementation.

2010 215

Moxie Spaces Enhances Customer Engagement

Portals and KM

Tom said that they have seen very diverse sets of markets adopt this tool and approach. This approach puts intelligence, workflow, and integration into the crowdsourcing the answers to customer questions and makes them accessible through the knowledge base for future use. 

Custom 141

Enterprise Social Software Will be Pervasive by 2016 - Perhaps

Portals and KM

If social software is outside the workflow and not integrated with traditional apps then it is facilitating coffee room conversations. There are other enlightened vendors who take this approach but IBM has probably made the biggest play in this area in terms of positioning a unified set of products and services around the social business theme. The Forrester report, Social Enterprise Apps Redefine Collaboration , predicts that enterprise social software twill become a $6.4

2016 169

Building An Enterprise KM Solution in SP2010

Collaborative Thinking

Workflows associated with topic areas that are assigned to pages so participant contributions can be routed to page owner, subject matter expert etc. Overall impression: very well done for content-centric KM approaches. Notes from session w/Sean Squires and Lincoln Demaris. Case Study: Knowledge For The Field - one of several systems for KM at Microsoft, repository of high-quality of field-ready content, intitial phase focused on content publishing and discovery.

KM 127

Nancy Dixon’s Conversations Matters Blog

Portals and KM

Build knowledge sharing processes into the workflow 3. My introduction to knowledge management began with building knowledge sharing processes into the workflow for a major insurance company in the early 90s. I once heard to former head of a major London university describe how they finally got two critical departments to start collaborating after several unsuccessful mandated approaches. This is one of the benefits of some of the new workflow based enterprise 2.0

Case Study: Biogen Idec: SharePoint and the NEXT Way to Work (John Lamourex, Janet Heins, Scott Jamison) - Share 2012, Atlanta

Michael Sampson - Currents

Second change - approached it differently. -. communication and awareness - SharePoint has been hyped (collaboration, workflow, etc.). In the first session after lunch, John and Janet from Biogen are talking about their work. Scott will also be talking - he's from Jornata. John's team handles the back-end infrastructure at Biogen Idec. There are some big changes coming up over the years, and SharePoint plays a big role in making this possible. Janet is an IT Director at Biogen Idec.

2012 104

Are We In A "Post E2.0 Era"?

Collaborative Thinking

Free of up-front workflow. identified a more free-form type of information sharing and collaborative interactions where participation was optional, more community-centric, and “free of up-front workflow”. and over-generalize / over-simplify that we merely need “to get work done”, that viewpoint will likely result in very traditional approaches when it comes to applying E2.0 I just read an interesting report from my ex-colleague Larry Cannel from Gartner (" The Post-2.0

2012 168

Evaluation SURFnet pilot Active Worlds

Making CommunitySense

Clearly, more advanced didactic approaches are needed to more effectively and efficiently apply virtual world resources in learning. when to lead and when to let students take the initiative, how to link virtual worlds to other web based resources, which collaborative and communicative workflows to define and support, and so on. After a very intense period of finishing projects, I am now recharging my research batteries.

Share2011 - The Seven Most Important SharePoint Success Factors (Richard Harbridge, Allin Consulting)

Michael Sampson - Currents

from working on a document alone, to working on it with others, to using workflow for getting things routed around, to analytics on what's happening. - Success principle 6 - take an iterative approach to SharePoint.

2011 148

Report On Intranet Analytics – Required Reading for Collaboration Teams and Analytics Vendors

Michael Sampson - Currents

Using a scenario-based approach for exploring a topic is one I’m very supportive of. At the end of 2011 I published Collaboration Roadmap , and then faced a decision about what to do regarding User Adoption Strategies.

2016 116

Share2011 - I am Finishing These Mints and Leaving If This Training Doesn't Improve!! (Veronique Palmer, Lets Collaborate)

Michael Sampson - Currents

Veronique says that budgeting from a central place in the organization is the best approach. -. You can't train beginners about any enterprise features - content types, workflow, etc. Veronique Palmer from Lets Collaborate is talking about effective end user training for SharePoint.

2011 142

OutStart’s Learning Content Management System Automates Key Components of Content Development

Portals and KM

This is different from the traditional artisan approach of hand building learning content one instance at a time. One of the main benefits of the modular approach is the ease in which personalized learning can be provided. The workflow and review processes are streamlined for rapid progress. I recently spoke with Mike Gregory about OutStart’s Learning Content Management System (LCMS).  As a disclosure I am helping OutStart with their blog and Twitter efforts.

My Notes from the 2011 MIT Sloan CIO Symposium: Collective Intelligence and Social Networks

Portals and KM

We have a mindset from the industrial revolution about control and structured workflow. This feeds into the blind movement approach described above. Andy said the bad approach is to act like a librarian and manage these resources. Perhaps this is the American Idol approach.

2011 164

Don’t Underestimate the Value of Your Community Managers


“To assess, reconcile and coordinate the ‘social’ approach across a wide range of enterprise functions. To train the entire organization on social media, internal social software, social business, social processes and workflows and community management.

2012 242

Enterprise 2.0 for an Enterprise of One – Introduction

Portals and KM

First, I followed my own advice and mapped out my business workflow. I welcome additions and approaches that you have found useful I write about Enterprise 2.0 for several blogs but I am an enterprise of one so many of the tools do not apply to me. However, there are many that do seem useful. So I decided to look at the possibilities in a more systematic way. This week I am doing a five part series that offers the results.

What is Next for Desktop Productivity Tools?

Portals and KM

These evolving productivity tools will help enterprises transform to a fit-to-purpose approach to productivity, establishing the foundation for the next wave of productivity that's focused on aligning tools with employee needs. As enterprises increasingly use collaboration platforms like SharePoint and the best of breed players, they will (or should) increasingly seek to integrate business content and processes in an effort to move from simple content storage to content workflows.