Collaborative Thinking: Social Software Vendor Roundup

Collaborative Thinking

At the beginning of 2007, our customers came looking with a more tool-centric approach, but interestingly most now come looking for a suite of solutions. That might point more towards a tool approach, but perhaps the tool of the future is not one of the categories above but all of them together with a killer strategy to leverage incumbent enterprise data.

Integrating Alfresco with Office Online in Office 365 – Options?

Michael Sampson - Currents

Alfresco is an enterprise content management and business process management vendor. So here’s the question: in the new world of Office 365, how does Alfresco provide an integration with Office Online?

Presence Is Too Important To Leave To UC Vendors

Collaborative Thinking

Today, companies worry about different vendors' PBXs talking to phones and to each other, as well as to applications such as contact centers. and dependency (for the majority of vendors) on SIP/SIMPLE for the underlying infrastructure. Vendors. some vendors have a shot here.

Social Software Gaining Greater Traction with the Enterprise and Vendors Respond

Portals and KM

He goes on the writes that “ a very broad and rich landscape of technology vendors will differentiate to stay relevant in this crowded market. With enterprise social technologies, buyers must now assess vendors pursuing three distinct strategies: commoditization, horizontal and vertical solutions, and integration with adjacent technologies.”   In addition, wiki adoption will approach 50% in 2010 and they are the most popular tool.

Enterprise Micro-Messaging: Standalone or Integrated with Comprehensive Collaboration Platform? Or Both?

Portals and KM

Here is a post on the collaboration platforms that are integrating micro-messaging. Is there a role of both approaches in parallel with different functions? I have dropped the names and the names of companies (to protect the innocent) and vendors as this is a general discussion that goes beyond individual tools. There is a population that sees integration of microblogging with other collaboration tools as necessary for far reaching adoption.”.

My KM World Notes: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery

Portals and KM

    It is titled:  Evolve From a Tactical E-Discovery Approach to Search and E-Discovery   by  Brian W. Lacking an end-to-end approach to gather and filter information, few enterprises report having a holistic approach to e-discovery.     Brian looked at the records management vendors. One search approach is key words but you only find what you are looking for.

2014, The Year That Was


Spent vast majority of the time reflecting on what I wanted to do next, whether it was working for another vendor in the Social Business & Enterprise Social Networking space, or work for an international business, or work at a startup or, eventually, set up my own business.

2014 206

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

s products also includes enhancements that address the issues that have impeded the adoption of community-driven collaboration technologies in the enterprise, such as integration with existing business applications, manageability, ease-of-use, measurability and ROI.

Effective Collaboration: Chaos in Collaboration: Integrating Collaboration Tools (Part 4 of 5)

John Tropea - Delicious Collaboration

Michael Sampson Improving the Performance of Distributed Teams Navigation Home Resources Library Currents (the blog) Seamless Teamwork Our Approach About Michael Sampson Contact Us « Chaos in Collaboration: The Changing Locus of Collaboration (Part 3 of 5) | Main | Open Text Embraces Enterprise 2.0: Post-Publication Collaboration » Chaos in Collaboration: Integrating Collaboration Tools (Part 4 of 5) This is Part 4 of the Chaos in Collaboration series.

Collaborative Thinking: Building A Robust Feed Syndication Platform

Collaborative Thinking

While this type of scale may not be necessary within an enterprise per se - it does illustrate how such platforms should be approached as a core infrastructure decision. With only three enterprise-class vendors in this space ( Attensa , KnowNow and NewsGator ), I remain amazed at how poorly large vendors (e.g.,

The Value of Community Ecosystems

Online Community Strategy

Several thoughtful methods have been formalized and documented by platform vendors and industry experts. Integrate Community Into The Fabric of the Organization. I’ve worked with some form of community my entire career.

2019 46

The Visualness of Microsoft Planner with the Rigour of Microsoft Project #office365

Michael Sampson - Currents

Microsoft, while late to the game, has integrated Planner into Office 365. Until recently, Microsoft offered no integration between Project and Planner, despite owning both assets. That may change in the future, but today the integration is non-functional.

2017 116

Avoid Profile Potpourri

Collaborative Thinking

Already you can see vendors on the market (blog, wikis, feed syndication platforms, social bookmark systems, etc) all coming out with their own profile component. In parallel - vendors in the unified communications space also have their own versions of rich profiles.

2009 130

Thoughts On Salesforce & DimDim

Collaborative Thinking

Integration requires vendor cooperation to deliver a supportable configuration. Usually, organizations are looking for vendors to provide a gateway to act as a policy control and enforcement point. Often, IM/presence vendors work with third-party vendors that focus on this space to deliver an end-to-end archival and records management solution. Application Integration. They also expect integration with enterprise portals.

DimDim 133

My First Year as a Consultant and what 2016 Holds for Online Communities (I hope)

Online Community Strategy

Based on my experience building online communities and collaborative experiences, as well as research I’ve conducted, I’m convinced that a new and comprehensive approach to online communities is the way forward. Vendors. Sonoma Sunrise in honor of the dawn of 2016.

2015 54

Enterprise Social Software Will be Pervasive by 2016 - Perhaps

Portals and KM

If social software is outside the workflow and not integrated with traditional apps then it is facilitating coffee room conversations. It is not plug and play, despite what a few of the vendors might say. You have to integrate the new social tools with the traditional apps. You have to link the new school systems of engagement with the old school systems of record (see - Integrating the Interactions with the Transactions and Maybe Enterprise 2.0

2016 169

Recap of the Enterprise 2.0 Conference for 2010

Michael Sampson - Currents

One of the problems facing small vendors is irrelevance as a new market place matures. Integration of what's going in to simplify life for people. Jive's new integration with Twitter bolsters its Market Engagement solution. Eg, the new Jive What Matters , where Jive brings together what's going on that impacts the current user, plus what they should be working on, into an integrated user interface. The third key vendor now is Cisco. The annual Enterprise 2.0

2010 124

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

To enable this type of application delivery, social network sites need to develop the type of platform interfaces needed by application developers and third-party vendors. This effort will not go to waste since these types of integration capabilities (e.g., And if you have a lot of really interesting information locked up in that platform, it’s pretty natural to want to integrate that information within other systems where it can be helpful.

2011 157

Intranets 2015 in Sydney

Michael Sampson - Currents

Many of the sessions were practically focused on how a specific organization was approaching their intranet, from a certain perspective – such as design, engagement, integration, etc. What was less good was that the technology underpinning all that work has been discontinued by the vendor (Cisco Social / Cisco Quad), with no migration path to anything else from that vendor (although the vendor has partnered with Jive).

2015 131

What Difference A Year Doesn't Make: Lotus Connections & SharePoint

Collaborative Thinking

In his post, " Lotusphere 2009: What Might Have Been ", Guy articulates how IBM should have outlined a "surround and integrate" strategy for SharePoint. IBM has to do superior and native integration between Connections and Microsoft productivity tools and integrate with SharePoint as well. If Atlassian, Newsgator, Awareness, Telligent and others can integrate with SharePoint the way Microsoft customers would prefer, so can IBM.

Lotus 100

BAN FORMS! IT just can't keep up with business networks

Governance in a Networked World

If paper forms were banned then organisations would have to get their act together, integrate their information sources and for once be client friendly! Yes this sounds like interconnectivity standards again.something that the major vendors would avoid if they could.

Using Machine Learning to Help Process Email – Microsoft Adds Clutter to Declutter the Inbox

Michael Sampson - Currents

Microsoft is getting very Apple-esque in its approach to releasing things. E.g., last week it was the partnership with Dropbox for Office integration.

2014 161

Cisco Quad: Peeling Back the Layers

Michael Sampson - Currents

Real-time instant text messaging with others in the firm, through integration with Cisco's instant messaging offerings. Voice Mail Integration. Quad offers a Profiling capability for people, and adds a visual navigation approach made popular through Cover Flow on the Apple Mac.

2010 161

Activity Streams: Moving Beyond Event Aggregation

Collaborative Thinking

I'm also optimistic that the effort can be aligned and integrated into OpenSocial. Facebook, Twitter) although FriendFeed is often cited as the reason for a standardized approach. FriendFeed harvests information from a variety of sources (music, photos, status messages), forcing the company to develop/maintain custom integrations for many different publishers and slowing down the ability to add new publishers.

The Art Of The Possible

Collaborative Thinking

Transition from just sending customers pieces of technology they had to put together themselves to a mode where vendors deliver systems that work together. Need all pieces in order to send complete systems (Oracle's assertion that justifies Fusion - could debate that re: standard interfaces, protocols, etc - owning all the parts just one model/approach not the only one). Demo shows integration between Promotions and analytics and statistical modeling.

2009 111

Sponsors at Social Connections V (Zurich)

Michael Sampson - Currents

Many vendors supported the conference through sponsorship. Here''s the vendors that were on the showcase floor: - Ephox, showing EditLive for IBM Connections. It brings back in the essential tools like copy-and-paste that retains the formatting, compared to the default approach of stripping it all out. moving activities from one community to another (or standalone), integrating blogs / wikis / forums, and merging communities.

2013 134

Are We In A "Post E2.0 Era"?

Collaborative Thinking

The term has been abused to the point where its definition has been stretched and altered to fit the agenda of vendors, analysts, and media pundits. Portals represented the best-in-class capability back then to enable contextual collaboration since application and collaboration portlets could be composed into a single, integrated user experience. That said, we do have better tools, integration methods, architectures, etc to accomplish this goal in a more comprehensive manner.

2012 168

Community Input: SharePoint 2010

Collaborative Thinking

Atlassian, NewsGator) whose products integrated into SharePoint in ways that alleviated some of the worst functionality (e.g., Burton Group research on enterprise social networking in 2008 found that organizations were tired of tool-by-tool approaches when it came to social tools (blogs, wikis, social networking). This buyer-preference has included virtually all vendors to expand offerings of single social tools into suites or platforms.

2010 146

Curing Business Ecosystems Blindness

Partnering Resources

However, the ecosystem approach goes beyond the traditional supply chains to examine the more complex web in which a company operates. Start by listing supply chain partners such as vendors, distributors, manufacturers, and customers. Evolution into business ecosystems.

2012 207

“Square” Pegs Mobile Payments – Round Hole Still Not Filled

Alchemy of Change

These guys are rolling out features that look like an even more revolutionary shift in commerce called “ Vendor Relationship Management.&# It’s a smart approach to facilitating commerce – and it definitely makes Square a company to watch.

2011 270

Re-Thinking Follow Models Within The Enterprise

Collaborative Thinking

Current enterprise social networking trends favor the asymmetric approach. The asymmetric nature Twitter approach has been generally accepted as the better practice. If someone you follow updates their status, shares a link or file, “retweets”/replies to a post, then those updates become visible to all followers – if all parties are using the same social network site or application (with some brute-force integration exceptions).

Model 150

News Updates (June 12, 2009)

Michael Sampson - Currents

The group is not open to consultants or vendors. The main resistance to this change isn’t from IT or even rank-and-file employees, Laczynski told me, but rather in the C-level suites, where users are loathe to give up Outlook, which integrates calendar, appointment and contact features with email. The new connector to Outlook will allow software and service integrators like LTech “rip out the back end” while preserving the Outlook client for users who want to keep it.

2009 89

Share2010 Session: Arvind Sampath from Sinclair Knight Merz on "Knowledge Management, Collaboration and Sinclair Knight Merz Strategy for Success"

Michael Sampson - Currents

To deliver SharePoint better this time, established partnerships with vendors, and designed and implemented infrastructure. Asked vendors to teach team members particular skills. We brought vendors in to help, but in examining the vendors through the RFP process, most of the board were made up of business people, not IT. How did you decide training approach? Lots of different training approaches and needs.

2010 114

More from Forrester on the Future of Enterprise 2.0 Technologies

Portals and KM

I recently received a review copy of Forrester TechRadar For Vendor Strategists: Enterprise Web 2.0 - How Product Strategists Should Approach A Maturing Web 2.0 They begin the report with useful definitions of each tool that also include use cases, some vendors, and estimated costs to implement. In my discussions with vendors, mashups are being increasingly used as the application development platform underlying many tools.

2008 109

SharePoint 2010 for Intranets: Post-Webinar Comments

Michael Sampson - Currents

Microsoft takes the approach of building as much as it can into the product for a release cycle, and then listening to what customers want as input for the next. The IBF is vendor-neutral, neither endorsing or not endorsing a particular product. With this background in mind, Martin said " organizations will have other tools in place with people profile information -- Lotus Notes, for example -- how will firms integrate this in? "

2010 129

Lotusphere 2012 Notes: Social Business for SMBs

Portals and KM

Ken said their goal is to make sure people are productive and take a very social approach that is different from the legal industry in general. Roxanne was asked about the concerns over going with one vendor. This is another in a series of my notes on Lotusphere 2012.

2012 182

Understanding Cisco's Collaboration Strategy (Part 4)

Collaborative Thinking

Additionally, the two dominant vendors in the space (IBM, Microsoft) have successfully fought off challengers for decades. It is unlikely a vendor can become a dominant platform leader without solutions that cover each of these segments to some degree. Developers have been an integral part of IBM’s and Microsoft’s success in the collaboration market. vendors (namely Jive) and must articulate a strategy concerning communities and social networking.

2009 130

The Waves of Enterprise Social Networking at eBay (Ramin Mobasseri, eBay) - Share 2012, Atlanta

Michael Sampson - Currents

develop a roadmap - including selecting the vendors, making recommendations, running a proof-of-concept, training (started brown-bag sessions on SharePoint and social very early), align organizational goals and culture, and more. -. for wave 3 (August to November 2012) - social and email integration, and contextualization of social networks. - a "hub and spoke" approach is the most commonly used approach for spreading ideas and reality around social business.

2012 114

Enterprise 2.0 Conference: Session Proposals

Collaborative Thinking

The industry is transitioning from an emphasis on destination sites for communities and social networking towards one where networked services enable social information to be contextually integrated across a wide range of sites and applications. Strategies of leading social platform vendors will be examined in this panel. Vendor Round-up: Innovate Or Perish posted by Mike Gotta in Social Tools & Apps for the Enterprise on 12/18/2009 12:26 PM CST.

Share2010 Session: Mike Rawson from DB Breweries on "The Art of SharePoint"

Michael Sampson - Currents

At DB, Mike is responsible for all integration between systems. Worked with Gen-i (a Telecom NZ systems integrator) on the project. SharePoint is integrated into many systems - SAP BW Reports, BizTalk 2007 and 2007, PerformancePoint, Microsoft Project Management, InfoPath, and Nintex. "We Would you do the big bang approach next time? Mike's team were trained by external vendors.

2010 114

Year-End Thoughts On Social Media, Social Networking Social Analytics

Collaborative Thinking

identity, security, compliance, reputation) and technology-related concerns regarding integration points between consumer sites and the enterprise (e.g., As social media becomes more complex, with a lot more issues related to interoperability, integration, platforms, standards (formal or vendor-specific), etc., Data management and data integration (profiles, roles, etc). Some tools/vendors focus on analyzing communication patterns (e.g.,

Should You Move Your Email To The Cloud?

Portals and KM

For this reason companies are moving to the “big bang” all at once approach to migration.   Issues that can slow things down: integration, security, SLAs, and legal terms. Then determine integration requirements. There are many vendors that can host mailboxes. I am attending Forrester's Content & Collaboration Forum 2011. Forrester notes that in five years, almost half of US workers — about 63 million people — will work virtually.

Cloud 192

Microsoft's Unified Communications Predictions

Collaborative Thinking

UC gets unified The term "unified communications" has long been muddled and miss-used, and the problem is made worse by vendors who slap a "unified" label on products that are anything but. I would add an open integration and interoperability framework - a UC platform should not equate to "single vendor". Finally - I think Microsoft (and all UC vendors) need to think much more broadly about presence given social networking trends.