Blog>> Trends in Knowledge Management

Green Chameleon

Traditionally, KM was more often than not a top-down driven approach. Today, we can identify six strong trends that lead into new concepts of knowledge sharing and collaboration: Exploring. This trend is about empowering employees; providing them an open platform to express opinions and share expertise. suggest the the new trends are processes integration, reduction of information overflow, and integrating tools into a few applications.

Interconnected Business Trends from Michael Fauscette

Portals and KM

Last month he posted a comprehensive set of predicts,  Evolution of Change: Signs for the Future of Business , that tie  different trends together. I will not review all of the trends and I encourage you to look at Michael’s complete post. A number of them relate to what we are doing at Darwin Ecosystem and these are the trends I will focus on here.    In the process we avoid the potential for spam and the practice of SEO that other approaches bring.

2010 126

Interconnected Business Trends from Michael Fauscette

Portals and KM

Last month he posted a comprehensive set of predicts, Evolution of Change: Signs for the Future of Business , that tie different trends together. I will not review all of the trends and I encourage you to look at Michael’s complete post. A number of them relate to what we are doing at Darwin Ecosystem and these are the trends I will focus on here.   In the process we avoid the potential for spam and the practice of SEO that other approaches bring.

2010 100

My KM World Notes: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery

Portals and KM

    It is titled:  Evolve From a Tactical E-Discovery Approach to Search and E-Discovery   by  Brian W. Lacking an end-to-end approach to gather and filter information, few enterprises report having a holistic approach to e-discovery. There is gradual trend toward reporting form IT and legal. One search approach is key words but you only find what you are looking for. There are a number of shortcomings with this approach.

Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

The analytics can focus on groups or a whole community and has enhanced reporting capabilities that allow you to track trends over time. Telligent has correctly recognized this and designed for integration.

The FASTForward Blog » Awareness Makes a Smart Move with Its Facebook Integration: Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

Awareness Makes a Smart Move with Its Facebook Integration by Bill Ives May 5, 2008 at 7:12 am · Filed under Enterprise 2.0 We discussed their recently announced Facebook integration through their Awareness Facebook Application Framework. I have also written about how a number of firms have provided a means to integrate social software (aka enterprise 2.0) You can integrate it with your enterprise environment.

2008 28

Building Modern Communities #SwarmConf

Online Community Strategy

My keynote focused on the need for a modern approach to community building in response to the accelerating change and disruption driven by exponential technologies. A New Approach to Community Building.

2017 64

Enterprise 2.0: A Transition From Destination Site To Platform Services

Collaborative Thinking

I wanted to avoid the dramatic posting of trends that are brief, and fail to either say all that much, or provide the necessary context and rationalization for positions taken. and social network sites: Trend : The focus of “Enterprise 2.0”-related Level of insight : Re-stating what should be a fairly obvious trend. This effort will not go to waste since these types of integration capabilities (e.g., integration with CRM, ERP, supply chain, etc).

2011 157

Blog>> IKO Conference - Conference Guide

Green Chameleon

” “Good overview of KM related topics and current trends and how to integrate these into more balanced and holistic approaches.” Here is the pdf version of the full Conference Guide provided to participants. The guide contains the complete agenda, the speaker profiles, the content of the case study outlines, and the knowledge organisation competency framework.

2015 100

Notes from the Opening General Session at IBM Connect 2013

Michael Sampson - Currents

communities - an integrated meeting room. -. Foresee in Germany, have integrated Connections with a full touch capable table. -. Notes 9 Social Edition - integrates social capabilities into the inbox. -. FileSync capability for integrating / synchronizing across multiple devices. decided to go for a holistic approach, bringing people together internally and externally. Steampunk - a new trend. -

2013 141

Influence | Forum One: Internet Strategy, Social Media, User Experience and Web Site Development


Read More » Online Approaches for Inviting and Collecting Public Input Joe Pringle in Influence 4 Jun 2010 I was invited to present last week at the University of Marylands Human Computer Interaction Labs workshop on Government and Social Media. Read More » Entrepreneurship and Internet Diplomacy in the Muslim and Arab World Sarah Hassaine in Influence 17 May 2010 When President Obama took the stage in Cairo, Egypt last year, millions tuned in to hear his approach for improved U.S.-Muslim

2010 40

Social Software Gaining Greater Traction with the Enterprise and Vendors Respond

Portals and KM

With enterprise social technologies, buyers must now assess vendors pursuing three distinct strategies: commoditization, horizontal and vertical solutions, and integration with adjacent technologies.”   In addition, wiki adoption will approach 50% in 2010 and they are the most popular tool.   The report goes on to document how the vendors are responding to these trends. Forrester’s Rob Koplowitz writes that 2010 will be a defining year for enterprise 2.0

Activity Streams: Moving Beyond Event Aggregation

Collaborative Thinking

When it comes to 2011 trends, I posted earlier on " Enterprise 2.0: Rather than publish a short list, I wanted to take some time to explore each trend in more depth. Trend : Activity streams will continue to be a much hyped capability within social platforms. I'm also optimistic that the effort can be aligned and integrated into OpenSocial. Facebook, Twitter) although FriendFeed is often cited as the reason for a standardized approach.

Year-End Thoughts On Social Media, Social Networking Social Analytics

Collaborative Thinking

identity, security, compliance, reputation) and technology-related concerns regarding integration points between consumer sites and the enterprise (e.g., The trend of social media as a "hot topic" continued throughout 2009 resulting in several speaking engagements (often with Alice Wang, a co-worker of mine in our consulting organization who focuses on identity, risk, and security topics): Concordia Workshop: Use Cases Driving Identity in Enterprise 2.0:

IBM Global CMO Study: Highlights

Portals and KM

There were fours key trends: data explosion, social platforms, channel and device choices, and shifting demographics. All four of the trends have a significant impact on the CMOs job. The new IBM Customer Experience Suite provides CMOs with the ability to manage and integrate all types of data on their web sites and then analyze it for deeper insight into customer buying patterns and sentiment. In the changing digital world this integration is critical for success

2013 130

The Art of the Possible in London – with Automated Intelligence, Microsoft UK, and Others

Michael Sampson - Currents

He talked about the Automated Intelligence approach to helping clients achieve this. His key point was that it’s not a technology question anymore – it’s a new way of thinking (about value, about working style, about embracing trends in the market).

2016 116

Life Without eMail – Year 6, Weeks 21 to 24 – (Newcomer Challenging for King Email’s Crown)


Somehow the latter approach sounds so much more of an effective use of our time than the selfish, egotistical use of email just to fit our own individual purpose(s).

2013 197

Community Input: SharePoint 2010

Collaborative Thinking

Atlassian, NewsGator) whose products integrated into SharePoint in ways that alleviated some of the worst functionality (e.g., Burton Group research on enterprise social networking in 2008 found that organizations were tired of tool-by-tool approaches when it came to social tools (blogs, wikis, social networking). There are more integration points however, and a lot of cross-dependencies, and inability to really substitute components.

2010 146

Intelligent Learning Extended Organization (IntelLEO) project progress

Taming the spaces

PEDAGOGICAL APPROACHES FOR INTELLEO. Ontology-based approaches to context modelling. The Latest Trends in KM: Social Computing and Beyond. ICT ARCHITECTURAL AND INTEGRATION ASPECTS. Software Development and Integration. The 7th Framework project Intelligent Learning Extended Organization ( IntelLEO ) was launched in february 2009. Since then we have been working with the first deliverables. It is now clear that the team has a lot of Web 2.0

Should You Move Your Email To The Cloud?

Portals and KM

It “shares the latest trends in technology adoption and how firms forge better business outcomes from a more mobile, social, and virtual workforce.” For this reason companies are moving to the “big bang” all at once approach to migration.   Issues that can slow things down: integration, security, SLAs, and legal terms. Then determine integration requirements. I am attending Forrester's Content & Collaboration Forum 2011.

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Don’t Underestimate the Value of Your Community Managers


“To assess, reconcile and coordinate the ‘social’ approach across a wide range of enterprise functions. To integrate internal social environments with closed communities with open communities and with public social channels and none-hosted communities in their markets.

2012 242

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

In his free ebook ‘ One Tribe at a Time ’ he talks about an “acceptable level of integration.”: The organizational change management approach caters for 4 different elements. We just need another new way to approach it and help each other. Management Innovation eXchange.

Getting Ready For A Next Generation Collaborative Experience

Collaborative Thinking

should not view a process-centric approach as an sign of failure or as an excuse to abandon original goals (e.g., More pervasive use of video will need to be thought of as part of an integrated collaborative experience, not as a stand-alone communication channel. A unified approach can satisfy not only the need to improve processes but address needs related to business transformation, innovation, productivity, organizational development, etc.

2010 158

Enterprise Collaboration Architecture from Cisco that Goes Beyond Technology

Portals and KM

Cisco provides a Collaboration Services Group that is not tied to Cisco products but helps clients with a vendor independent approach. The paper begins with four trends that impact collaboration on an enterprise scale: borderless enterprises, workplace mobility, consumerization of IT, and information proliferation. One of the issues I found helpful was the distinction between collaboration-enabled applications and collaboration-integrated applications.

Forrester's Leslie Owens Covers Enterprise Search

Portals and KM

It shared the “latest trends in technology adoption and how firms forge better business outcomes from a more mobile, social, and virtual workforce.”  (Leslie’s expertise includes: enterprise search, semantic tools, information classification, and taxonomies and I have covered her work before (see for example, Forrester on Enterprise Search Trends ). We also briefly touched on some of the current trends in enterprise search.

Search 126

KM World and Enterprise Search Summit 2010 Notes: Designing Social Search in the Enterprise

Portals and KM

There is a problem with this approach since personal networks may be narrow. A fourth example is collective search such as Google News and Twitter trends.   It is an enterprise micro-blogging tool that I have covered a bit (see  Socialcast Adds Sharepoint and Outlook Integration, New Features, and Enhanced Metrics ).   You can easily package the results and share them but it does not easily integrate into enterprise search engines.

2010 148

IBM Connections Conversations - 3: Analytics + Social

Portals and KM

What is exciting here is the integration of social capabilities and analytics. For example, a marketing professional can now gain real-time access to data that highlights patterns and consumer sentiment related to marketing trends. For example, the fully networked organizations had almost twice as such integration of social aspects into the employees day to day work and a greater improvement in benefits.

Pulling It All Together - Michael's Comments on Lotusphere 2012

Michael Sampson - Currents

The overall sense I take away from the event is that IBM has wanted to (a) continue casting a vision of the future of social business, and various other trends, as well as (b) introducing everyone to customers who are making it work now. The integration of Notes Mail and Exchange into the Connections interface for users, so they can see their newer Connections material alongside their traditional email, is a good move.

2012 127

IBM Connect 2013: My Opening Session Notes

Portals and KM

I would add that application integration is an important part of this connection. File Sync allows you to integrate with iPad, Mac, Windows, etc. Craig Hayman next spoke about Steam-punk, a new trend. This undermines their traditional face-to-face selling approach.

2013 164

New emerging practices for trainers and facilitators

Joitske Hulsebosch

Both experiences made me reflect on how big the shift is for trainers and facilitator who embrace social media and integrate in in their practice. I think there is already an important trend moving from one-off training events to longer learning trajectories.

News Updates (November 19, 2009)

Michael Sampson - Currents

Drug companies are exploring collaborative approaches to bringing better drugs to market faster. " [The] linear, trial-and-error method is no longer a sustainable model for big pharmaceutical companies. And the trend is growing. Drug Company Collaboration.

2009 148

“Square” Pegs Mobile Payments – Round Hole Still Not Filled

Alchemy of Change

It’s been predicted for years, but we are finally starting to see real progress in integrating payment processing with near field communications (NFC). It’s a smart approach to facilitating commerce – and it definitely makes Square a company to watch.

2011 270

Notes on KEY101 Industries Get Social

Michael Sampson - Currents

What are the important industry trends that we have to understand, in order to make sense and use of social business. the four "I's" - How we Interact, how we become Informed, how we Integrate the supply chain. Have been working on a new approach to health care plans since 2006. Social business approaches impact governments. a smarter travel approach - eg., The second day of IBM Connect 2013 is just beginning.

2013 118

Re-Thinking Follow Models Within The Enterprise

Collaborative Thinking

Current enterprise social networking trends favor the asymmetric approach. The asymmetric nature Twitter approach has been generally accepted as the better practice. If someone you follow updates their status, shares a link or file, “retweets”/replies to a post, then those updates become visible to all followers – if all parties are using the same social network site or application (with some brute-force integration exceptions).

Model 150

News Updates (October 21, 2009)

Michael Sampson - Currents

Address Book integration, for task resource assignments. Four options for integrating iCal events and to-dos with maps, including "Smart Calendar To Dos". Jive Gets $12 Million. Jive took $12 million of Series B funding from Sequoia Capital.

2009 116

Notes from the Janders Dean Law Firm Knowledge Management Conference (August 12, 2010)

Michael Sampson - Currents

There was some discussion with audience members around integrating different parts a law firms to make a unified whole. The integration of KM and BD is critical because clients want to see a demonstration of expertise before signing up with a particular law firm. However, most of these initiatives were not integrated. The key trend, in Stuart's view, is the convergence of these different areas (dealrooms, relationship management, collaboration, etc.)

2010 117

Community vs. Social Network - Lithosphere Community

John Tropea - Delicious Community

Many communities can have social network integrations (as you mentioned with Yelp). In fact our own community platform is also developing Twitter and Facebook integration to enable social networking capabilities in communities. There is a social anthropological reason for all these trends. That is the scientific approach to this problem. I know Mark Newmans work quite well, and I really like his approach.

F-Suites for C-Suites: 4 Futures Thinking Toolkits To Help C-Suite Leaders Thrive in a World of Change « emergent by design

John Tropea - Delicious Faciliatation

The “worldview” that is creating this present systemic approach. ( With this model in mind, a CLA map might look something like this: Other tools in this suite include: Spiral Dynamics Integral (SDi), used to understand and inform personal and collective growth through internal modeling.

2012 75

Microsoft's Unified Communications Predictions

Collaborative Thinking

I would add an open integration and interoperability framework - a UC platform should not equate to "single vendor". Finally - I think Microsoft (and all UC vendors) need to think much more broadly about presence given social networking trends. The idea of migrate at your own pace actually makes IBM's approach with its Sametime Unified Telephony approach suddenly look pretty good.

News Updates (December 16, 2009)

Michael Sampson - Currents

Marking a departure from the current trend of struggle for survival in these challenging economic conditions, the Web conferencing software and services market is thriving on the demand from global 'borderless organisations'. HyperOffice Update.

2009 127

News Updates (March 10, 2009)

Michael Sampson - Currents

The Breeze environment integrates an intranet, portal, and extranet and contains more than forty-plus business applications and processes that flow across 7 departments of an organization. Since the conferencing is integrated into TimeBridge's scheduling process, all attendees are automatically provided conferencing information via email and in their calendars. The expected benefits to GM of a unified global approach are greater efficiency and lower costs. CorasWorks Breeze.

2009 89

Cisco WebEx Connect Questions

Collaborative Thinking

Compare/contrast Cisco with those trends in the market. Integration. Will SharePoint integration include Web Parts (similar to what Awareness has done with its SaaS solution)? What about portlets for integrating WebEx Connect with other portal platforms? What about integration with Lotus Connections, Lotus Notes/Domino, Lotus Quickr? Recommendation: People should be examining Cisco's announcements this week more broadly that just a SaaS Collaboration/Web 2.0

Webex 100

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

This is software you can brand and integrate tightly into your existing domain. Awareness builds these features into complete communities for companies, or customers use the Awareness API and widgets to integrate Web 2.0 approach !

2008 55