Telligent Releases an Integrated Suite of Collaboration Tools with High Powered Metrics | The AppGap

John Tropea - Delicious Community

s products also includes enhancements that address the issues that have impeded the adoption of community-driven collaboration technologies in the enterprise, such as integration with existing business applications, manageability, ease-of-use, measurability and ROI.

SpringCM Enhances Its Mobile Capabilities and Offers Enhanced Support for Salesforce.com

Portals and KM

You can see a sample iPad screen below. There is some self-learning material to further support the self-service approach. They also made extensive use of the touch or gesture approach to navigation. Finally, the self-service approach is brought to procurement.

2011 169

Moxie Spaces Enhances Customer Engagement

Portals and KM

Moxie has taken this a step further with an integration of these domains. But this is a product that is integrated with the externally facing one. Tom said that they have seen very diverse sets of markets adopt this tool and approach. Here is a sample Expert Connect screen.

Custom 141

SpringCM Moves Beyond Content Management

Portals and KM

Below you can see a sample case management dashboard. To facilitate the use of the case management approach, SpringCM has implemented a checklist model.    They did some research on the best approach and I agree with their selection. Below is a sample iPad interface.

2011 151

Harmon.ie Provides Social Email to Push Enterprise Collaboration Adoption

Portals and KM

You can see a sample side bar below. Here is a different approach as the SharePoint capabilities are brought into the user’s prime workspace, their email accounts. Harmon.ie

Push 176

Slack Research for Slack

Michael Sampson - Currents

The sample screen shots on its site read as inane, daylong, reply-all e-mail chains that you can’t opt out of: David says the meeting will be starting in 10 minutes. “ I have no doubt there is real value here, and I was particularly interested in the approach of integrating with file sharing and synchronization services like Dropbox rather than building one into the service. Ashlee at BusinessWeek reviews Slack , another new service for moving people beyond email.

2014 104

Qontext.com Brings Greater Context to Enterprise Collaboration

Portals and KM

  I have long been a proponent of this approach going back to building process-aligned knowledge management systems beginning in the early 90s. Now Qontext has taken the approach a step further with its pinning concept.

2011 164

Cisco Expands Its Cloud Collaboration Strategy

Portals and KM

Here Cisco is taking an integration and partnership strategy. In the lower right is Information Management where they have also adopted with same integration and partnership approach. There is also integrated calendaring and scheduling. Here is a sample Quad screen.

Cloud 182

harmon.ie Expands Its Social Email Offering to Include Lotus Notes

Portals and KM

For example, this cross-platform strategy enabled utility company American Water to integrate SharePoint and Notes rather than budget an additional $3 million to change its 7,000-user Notes implementation. Here is sample Notes screen that shows the harmon.ie harmon.ie

TIBCO Upgrades tibbr with GEO and Other New Capabilities

Portals and KM

TIBCO launched tibbr , a heavy duty and secure social platform a year ago and is approaching 1M users at companies like Macy's, KPMG, and shipping giant OOCL. Here is a sample user’s view of tibbr.   They are also integrating video conferencing.

2012 182

Notes on “Deployment of SharePoint 2013 document, records and collaboration solution at AUT” (Alan Marshall, Stephen McWilliams, Shelley Tasele)

Michael Sampson - Currents

Plus various AUT wide information, events, and processes. - … … governance included decisions around authentication, integration with other systems at AUT, etc. - … … using RecordPoint for records management. Day two of the New Zealand SharePoint Conference is starting.

2014 156

Making social reporting an OpenBusiness

Social Reporter

The UKgovcamp event on Saturday gave me a chance to extend social reporting practice by making interviews, and hosting a session, an integral part of an open research and ideas-generation process within a project. It’s a nudge towards an OpenBusiness approach. It ties in with the approach we are also developing with IDeA on the Knowledge Hub.

2010 130

2012 Social Marketing and New Media Predictions eBook Now Available

Portals and KM

I have covered them several times on the TheAppGap (for example see: Awareness Summer 08 Release Brings Sharepoint Integration and New Features ). As we move away from customer relationship management to customer managed relationships, we need new approaches to marketing, new ways of organizing our resources, and flexible, scalable technology to get our customers’ attention and ensure their engagement.” The 2012 Social Marketing and New Media Predictions eBoo k is now available.

2012 144

Clarizen Moves Beyond Online Project Management

Portals and KM

  In response Clarizen has adopted a design approach of what they term “robust simplicity” and extended functionality beyond the planning phase. Clarizen also developed email integration so team members could work where they tend to spend much of their time. 

Intuit Brainstorm Offers Innovation Management

Portals and KM

They added Outlook integration to allow you to reach out to other employees and bring them into the Intuit Brainstorm network. Here is a sample leaderboard. This tool was built from the innovator’s perspective by innovators so it has the right focus and approach

Traction Releases TeamPage Attivio Plus and Social Enterprise Web

Portals and KM

Here is a sample of TeamPage Attivio Plus s earch results. Social Enterprise Web is an integrated search and badging capability. I have covered Traction Software a number of times (for example, Traction Team Page 5.1

2011 190

Crocodoc Makes It Easier to Work with Online Documents

Portals and KM

Below is a sample embedded document.   Yammer has already fully integrated Crocodoc’s viewer and online collaboration tools into its social enterprise micro-blogging application as you can see below. I like the simplicity of this approach and think that it will catch on. 

2011 158

IBM Connect 2013: Ed Brill on Reinventing the Inbox

Portals and KM

Helps you quickly locate the people and content you need through integrated access to social tools from IBM Connections and IBM Lotus Quickr® software, including profiles, activities, team places, and content libraries. IBM Docs also has integrated social features.

2013 194

Booz Allen Extends its Enterprise 2.0 Collaborative Platform

Portals and KM

A few months ago I wrote a series of posts on the innovative and award winning approach Booz Allen is taking to enhance enterprise collaboration and engagement (see Implementing Enterprise 2.0 It could also be easily integrated into the overall Hello skin. Here is a sample screen.

2010 186

5 Last-Minute Fundraising Tips

Hildy Gottlieb

Taking the former approach is certainly not always easy, especially when you are tired and stressed and 100% emotionally attached to the idea they are suggesting is less-than-worthy. I’ve received a ton of sample emails in response to my request for effective email appeals.

2010 83

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

This is software you can brand and integrate tightly into your existing domain. Awareness builds these features into complete communities for companies, or customers use the Awareness API and widgets to integrate Web 2.0 approach !

2008 55

Ken Carroll » Blog Archive » Are podcasts inferior to text?

Ken Carroll

With language learning this is obvious - podcasts provide up-to-date audio samples of the target language , often upon user request or in response to a problem. At SpanishPod , we use the podcasts, not just for samples of the language, but also for commentary: hosts talk about the content (grammar, vocabulary, culture) in a spontaneous, two-way, exchange that adds the human element that textbooks cannot. Ken Carroll networks, languages, and learning 2.0

2008 132

My KM World Session Notes: Creating a Semantic Infrastructure Platform

Portals and KM

In the early days of KM, there were numerous attempts to utilize information technologies and approaches (search, taxonomies, etc.) However, today, with a rich array of text analytics and knowledge platform software, we are in a position to support real knowledge creation and sharing, but only if we approach it with the right foundation. This approach can be better than going out to buy new content management tools and still having the same problem.

2011 116

Fast Forward Summit Notes – Andrew McAfee

Green Chameleon

Should you be strategic and apply an integrated environment or do a thousand pilots - Andrew sides with the board approach to fully reap benefits of enterprise 2.0 - the interconnections - otherwise you get 1000 siloed walled gardens - Enterprise 2.0 While I generally agree we have to remember that this is a biased sample. Andrew McAfee spoke today at the Fast Forward Summit in Boston on the topic, A World of Change. Here are my notes with some side comments in (parens).

2008 100

Mashed potatoes: mixing google earth with wikis

I collaborate, e-collaborate, we collaborate

How can I setup a joint strategy with my local network about a certain case (without learning any new system) The Milieukontakt International already used a wiki for a time, so it seemed to be good idea to try to integrate these questions with a more "visual approach".

Wiki 46

Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction)

John Tropea - Delicious Community

Interview a statistically significant sample of the workforce to see if the hypothesis holds up. Further, it began to receive significant tangible market intelligence as engaged users began to share product integration and compatibility experiences, tips and tricks. . Network returns are asymmetric, so simplistic count-’em-up approaches are no longer viable. Then, check it out with a wider sample of the workforce to see if it holds up.

Guidelines for Group Collaboration and Emergence « emergent by design

John Tropea - Delicious Collaboration

It approaches the team-building and collaboration process from the perspective of complex adaptive systems theory, and contains some interesting insights in evolutionary development and creating environments where emergence can occur. Three sample roles are visionary, realist, and critic.

SelectMinds Provides Secure Social Networking Platform for Enterprise Use | The AppGap

John Tropea - Delicious Social Network KM

Here is a sample profile. SelectMinds can be integrated with other applications such as Confluence for content sharing. Here is a sample home page. Here is a sample forums page.

Enterprise 2.0 Report: Intranet Collaboration Features and Social Networking

John Tropea - Delicious Social Network KM

Summary This report collects best practices for how to design social features for intranets, including: Blogs Microblogging (intranet equivalents of Twitter) News feeds (RSS) Wikis Social networks (intranet equivalents of Facebook) Tagging and social bookmarking The report also covers: integration of these features with the overall intranet adapting Web 2.0 Nielsen Norman Group Report: Enterprise 2.0:

Connected - SharePoint My Sites: It ain’t just about profiles, people.

John Tropea - Delicious Social Network KM

It uses the Business Data Catalog to accomplish this, similar to how Lotus Connections uses Directory Integrator to bring data into the Profiles database and synchronize it with its sources, which is included with the Connections license. This top-down-only approach doesn’t cut it.

2008 36

SharePoint My Sites: It ain’t just about profiles, people. « Connected

John Tropea - Delicious Social Network KM

It uses the Business Data Catalog to accomplish this, similar to how Lotus Connections uses Directory Integrator to bring data into the Profiles database and synchronize it with its sources, which is included with the Connections license. This top-down-only approach doesn’t cut it.

2008 36

Enterprise 2.0 = Emergence Software | innovation Creators

John Tropea - Delicious Faciliatation

Ants sample the other ants they meet to see what they are doing. SalesForce.dot has proven that this approach works. requires a more ad-hoc approach to the creation of these systems which lies directly in the face of the regulatory demand for extensive structure…how do we meet both goals at the same time? I think a more reasonable approach is to involve more end users in the design and specification processes to help ensure their needs are met.

Promoting and assessing value creation in communities and networks : a conceptual framework

John Tropea - Delicious Community

data collection and a process for integrating these indicators into a meaningful account of value. The idea of this framework is to provide the foundation for an evaluation process that can integrate. Rather we view communities and networks as integral aspects of the social fabric of. They provide a simple way to integrate data across all. intertwined and integrated, how do they contribute to the cohesion and functioning of the group, and.

Cover story: Building healthy communities - Inside Knowledge

John Tropea - Delicious Community

By linking communities with career development, these companies have made communities much better integrated into their organisation. This approach to thinking is helping the company to redefine its competitive position in the market, making genuine use of its size.

infoarch: Collaborative Thinking: Communication (and Coordination?) in a Modern, Complex Organization

John Tropea - Delicious Collaboration

ideas and strategy Integrate Lotus Connections and Confluence 1 day ago The Social Organization Deep Bench Profile 2: Heather Strout 1 day ago Groundswell New research: B2B buyers have very high social participation 2 days ago tfpl blog Does the lack of top management understanding of the value of information services prejudice its judgment? infoarch About my experiencesas an information architect Thursday, August 14, 2008 Collaborative Thinking: Communication (and Coordination?)

2008 28