The Soothing Effect of Blogging


It’s been rather interesting, and somewhat intriguing, to be frank, to finally adjust and embrace the notion that what you thought were going to become work streams and potential revenue opportunities didn’t bring a single euro cent into your bank account after I left IBM.

2014 230

2014, The Year That Was


Uncertainty grows on the third month in a row without revenue starting to make me wonder whether I made the right decision back in January about moving on. What were those other work streams I thought were going to generate $revenue$ but didn’t?

2014 206

My First Year as a Consultant and what 2016 Holds for Online Communities (I hope)

Online Community Strategy

I’ve shaped and seen first hand the value of social and community in the form of increased direct revenue, increased loyalty, crowd driven products and early market dominance based on building communities in parallel with products. Sonoma Sunrise in honor of the dawn of 2016.

2015 54

The Great Unbundling and Collapse of Local Newspapers

Alchemy of Change

For it was in that year that newspaper revenues peaked at $48.6 In the decade that followed, newspaper revenues collapsed to less than half that total, so that by 2010, its revenues were less than $23 billion. billion – just 25% of total print ad revenues.

2011 246

State of Social Media Marketing 2012

Portals and KM

Tighter integration between social and rest of marketing and business overall. As I mentioned in another Awareness report, How to Kick-Start Your Content Marketing - A Seven-Step Approach to Delivering Success , - You need to start with defining your business objectives and build your program and metrics around those goals. The good results include the tighter integration between social media marketing and the rest of the business and the measurement of what matters.

2012 158

My Reviews of the Collaboration Platforms on the Recent Forrester Wave™

Portals and KM

Atlassian, Jive Software, Socialtext, and Traction Software all approach the market with strong social networking capabilities. Central Desktop adds MS Outlook Integration to its SaaS Social Technology Platform and Central Desktop Moves Up with Enterprise Edition. Features, and SAP Integration. Traction Software Releases Team Page 4.1 – Better Enabling the Social Side of Work and Traction Announces New Integrated Micro-blogging and Solid Revenue Growth for 2008

Review 136

Influence | Forum One: Internet Strategy, Social Media, User Experience and Web Site Development


Read More » Online Approaches for Inviting and Collecting Public Input Joe Pringle in Influence 4 Jun 2010 I was invited to present last week at the University of Marylands Human Computer Interaction Labs workshop on Government and Social Media. With economic recovery inching along, all levels of government are feeling the pinch brought on by reduced tax revenue.

2010 40

Introducing Lobbi – with bold aims to change politics locally and globally

Social Reporter

Steven is particularly informative on the hard slog of achieving an inclusive approach , which may come more by knocking on doors and using email lists than new social tech functions. Where will the revenue come from, not just to manage and develop systems, but to fund the offline activity?

2013 192

The Seven Habits (??) of Highly Effective Collaborators - Think Organizations, Not People

Michael Sampson - Currents

These companies averaged a revenue loss of 7% last year and had very little quantitative value associated with their collaborative efforts. build a social life (integrated with your enterprise collaboration approach). - There may be a correlation between poor use of collaboration tools and revenue growth - as is asserted - but there would need to be a lot more work done to ascertain causation.

2011 124

SharePoint Conference 2009: Notes from Day 1

Michael Sampson - Currents

Microsoft claimed revenue of $1.3 There are a range of new features in SharePoint 2010, including the Office ribbon interface, tighter Office integration, rich media support, and more. Day 1 of the Microsoft SharePoint Conference 2009 is underway.

2009 156

IBM Global CMO Study: Highlights

Portals and KM

The revenue from this mobile commerce should rise to $31 billion by 2016. The new IBM Customer Experience Suite provides CMOs with the ability to manage and integrate all types of data on their web sites and then analyze it for deeper insight into customer buying patterns and sentiment. I like IBM approach to social business as it includes both internal employee aspects and external customer aspects, as well as the integration of the two.

2013 130

How the Client Experience Defines the New ROI of Social Business – Finally, A New KPI in the Making


There is also an opportunity to rethink how we approach these KPIs. revenue. So, who wants to jump the shark and move into the 21st century to become a successful Socially Integrated Enterprise?

2014 198

The Future of Collaborative Networks

John Tropea - Delicious Collaboration

" This approach to software development does not work. The resulting application suites are monolithic, inflexible, not extensible, expensive to scale and are invariably difficult, if not impossible, to integrate with other enterprise technologies.

Webtrends Engage 2010 – New Orleans - February 1 - 4

Portals and KM

  I recently covered Webtrends on the AppGap blog (see: Webtrends Provides Comprehensive Customer Intelligence Data Collection, Integration, Analysis, Optimization and Visualization ). I have heard good things about this approach from people who attended the recent Boston session.

2010 164

Teachers & Web 2.0 – A Beginner´s Guide to Webs 1,2,3, x

e-Moderation Station

They keep all the revenue. Even if teachers are using some of these tools themselves they may still not see how exactly they can be integrated into their normal practice. fits in well with a communicative, collaborative approach to teaching and learning.

Dachis Group Ecosystem Expansion

Social Abacus

When this happens, integration, scale, and adoption will become complex issues that can only be solved with a solid strategic foundation: social business design.

Are You Seeing Growth in the Enterprise 2.0 Market Even in Difficult Times?

Portals and KM

vendor, MindTouch , has now announced significant growth in Revenue, Customers and Partners. see my post - Deki Wiki Tees Itself Up as Your Intranet ) Their reported growth benchmarks include: 368 percent increase in customers in the last 12 months through October of this year, 612 percent increase in revenue over the previous year, 132 percent growth in partners, value added resellers and system integrators and thousands in daily distribution and millions of users globally.

2008 100

News Updates (February 15, 2010)

Michael Sampson - Currents

Arguments for a possible acquisition, in McKechnie's opinion, include RIM's "dominant position in the enterprise, which MSFT could [make use of] to [improve] its Exchange business and add up to [about] $5 billion in recurring revenue should it reach 100 million subscribers." With Windows Phone 7 Series, Microsoft takes a fundamentally different approach to phone software. Microsoft After RIM. Is Microsoft about to make an acquisition of RIM?

2010 109

The Two Cisco's.

Collaborative Thinking

The study findings indicate that the business world is at the early stages of adopting these tools and in the process of identifying key challenges, such as the need for increased governance and IT involvement, which may impact the integration and adoption of these new platforms and technologies. New revenue opportunities. For some time I've pointed out the need for the Cisco groups responsible for enterprise collaboration (including unified communications, mobile, WebEx, etc.)

List of "White Label" or "Private Label" (Applications you can Rebrand) Social Networking Platforms

John Tropea - Delicious Social Network

This is software you can brand and integrate tightly into your existing domain. Build your community today and start generating incremental revenue from user generated content.&# You build loyalty, learn about your audience, and drive revenue.&# approach !

2008 55

My KM World Session Notes: Jeremiah Owyang on Architecting a Connected Enterprise

Portals and KM

He next presented a social media maturity model with the holistic approach at the top. He offered six categories of measurement: innovation, customer experience, operational efficiency, revenue generation, marketing optimization, and brand health.   They also integrate customer data with social media activity. Levis’ has integrated the Facebook Like button in its Web site.

2011 122

Dell’s Social Engagement Journey

Ant's Eyeview Blog

The Social Engagement Journey , put together by our team at Ant’s Eye View , is a 5-stage process that a medium-to-large brand or company goes through while integrating social media into their business. Revenues from Twitter approach $6.5 Second of three posts.

More on Potential Social Software Winners in our New Economic World

Portals and KM

see Attivio Tightly Integrates Structured Data and Unstructured Content for a New Approach to Information Access ). They need ways to develop true competitive differentiation, increase revenues and decrease customer churn. Attivio provides an integrated set of results. This a follow up to my post yesterday, Will We See Major Price Reductions for Enterprise 2.0 Applications? A few months ago, I wrote about Attivio on the AppGap.

2008 100

Blogging Innovation: Is Collaboration or Competition Better for Innovation? - Latest innovation articles, videos, and insights

John Tropea - Delicious Collaboration

The best solution for drying your hands is not one approach, but a combination of the two. This approach models the most effective way of running brainstorming sessions. Of course there are a variety of factors that may require the use of one approach over the other (e.g.,

leadernetwork wiki

John Tropea - Delicious Network

The Ties That Lead: A Social Network Approach to Leadership by Prasad Balkundi Additional entries of interest from Balkundis bibliography Balkundi, P., & Harrison, D. A dyadic approach to leadership: Creating and nurturing this approach under fire.

Wiki 39

KMers – Let Go of Control: Encourage and Monitor


KMers 4:11 pm swanwick: Q1: nobody wants to get left behind, but they also don’t want to spend money that is not clearly tied to revenue right now. KMers 4:23 pm swanwick: External #SM sites often harder to integrate with internal tools/processes unless IT does some integration work.

2010 173

Ken Carroll » Blog Archive » FrenchPod is a PLS

Ken Carroll

It also means that we can integrate the elements and that users can dive in, immerse themselves in the resources, and develop a live culture of learning the language. I really love the CPod approach. We are a for-profit entity that only generates revenue by providing value to users. It is good to hear (and clearly visible from your product) that you want to generate revenue by taking your customers serious. Ken Carroll networks, languages, and learning 2.0

Productivity in a Networked Era – Assessing ROII (Return on Investment in Interaction)

John Tropea - Delicious Community

The pressure is constantly on to meet quarter-to-quarter revenue and earnings targets that in turn accentuate the need to take decisions that support achieving those targets. Further, it began to receive significant tangible market intelligence as engaged users began to share product integration and compatibility experiences, tips and tricks. . Network returns are asymmetric, so simplistic count-’em-up approaches are no longer viable.

More collaboration

John Tropea - Delicious Collaboration

This leads me into another observation, that it looks like this process assumes that the collaborative technologies are in place and working but they are just not integrated in a content sense. Without this, these models are too quickly ignored when a "sexier" approach comes along. Engineers without Fears Saturday, September 15, 2007 More collaboration James Dellow takes up the conversation about collaboration.

Edge Perspectives with John Hagel: Community 2.0

John Tropea - Delicious Community

Second challenge – Integrating diverse skill sets. Blurring of boundaries These metrics will become more tightly integrated for virtual communities.

2007 77

On Collaboration – confused of calcutta

John Tropea - Delicious Collaboration

” I think there is something new in this, and the newness comes from finding a way to integrate the learning from the work of people like Howard Rheingold and W Brian Arthur (and more recently, Clay Shirky ) on virtual and electronic communities, on learning, on increasing-returns models. The last time I looked, revenue was based on someone outside the company paying for something that was made inside the company. Skip to content. confused of calcutta.

2012 56

More on Trust in the Social Enterprise – confused of calcutta

John Tropea - Delicious Community

That’s why I joined, with its unique integrated corporate philanthropy model. John Hagel and later Brooks Jordan underlined the need for a holistic approach [Brooks, incidentally, Im a big fan of Christopher Alexander , have signed copies of A Pattern Language and The Nature of Order. JP, Consider this on the matter of business for social purpose, where “philanthropy” is part of the DNA rather than a finite percentage of revenue.

2012 57

Internet Evolution - Executive Clan Editor's Blog - Social Net-Based Onboarding Boosts Productivity

John Tropea - Delicious Social Network KM

So when new research indicates that organizations with a formal onboarding process see 60 percent year-over-year improvement in revenue per full-time employee and 63 percent year-over-year improvement in customer satisfaction, you have to ask why.

2010 53

The Primal Forces that Drive Social Networks | Digital Tonto

John Tropea - Delicious Social Network

Building enthusiastic, devoted communities requires a local approach (either geographically or in social space). I mean the absolute essence of capitalism where the vehicle is the public company can creates 3, 5, 11, 20, and over 40 times more money than revenue than none public companies, essentially the creations of free money that can be shared with social media participants to build better self sustaining economic systems and networks.

2011 48

NetAge Report #4: Organizing at the edge of chaos

Endless Knots

By contrast, Bumiller describes John McCain’s approach as “a far smaller and looser foreign policy advisory operation, about 75 people in all, and none are organized into teams.”. The structure must provide sufficient constraints to maintain integrity and enough freedom to innovate and adapt.

2009 116

How Do Communities Work in Leading Organizations? - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Communitiesof practice have been a part of Accentures KM approach since the mid-1990s.There are currently 150 existing communities at various stages of maturity; allof them use SharePoint with blog and wiki capabilities. Its employees buildlasting relationships with their customers and communities based onunderstanding, integrity, and passion. Ernst & Youngs investment in knowledge has proven tobe value-added; the firm has been able to grow revenue without growingheadcount.

CoP 28

Community Building: How To Create Your Own Social Media Network With Ning - Robin Good's Latest News

John Tropea - Delicious Social Network KM

Obviously the degree of success you achieve here will depend upon the popularity of your social network , but nevertheless, with the right niche theme, this could prove to be an integral part of your independent publishing outlet.

2007 58

An Idea Worth Spreading: The Future is Networks « emergent by design

John Tropea - Delicious Network

As people whom I’ve never met generate trust through their networking gifts, integrity, and skills with others, I’ve found myself wondering how I can best support them – without considering “apartness&# from myself. emergent by design Home who’s the architect?

2010 44

Implementing the Cisco Collaboration Framework

John Tropea - Delicious Collaboration

had approached this process without a vision. you with guidance about how to approach. management approach will fail to gain. a tactical, fragmented approach to a truly. strategic approach to collaboration that can be. benefits accrued in three areas: cost reduction, increased margin through revenue acceleration, and time savings. to integrate packages of tools into a single. Cisco on Cisco Implementing the. Cisco Collaboration.

Publishing Enterprise Content To Facebook

John Tropea - Delicious Social Network KM

New platform functionality includes: Application registration Facebook authorization and single sign-on FBML support Facebook model support including: Friends Application Friends Users Mini Feed News Feed The Alfresco integration with Facebook provides a platform for employees to access and utilize organizational information effectively with tools they know and like.

2007 28

Seven Steps to Graphing Your Facebook Strategy

John Tropea - Delicious Social Network

All three of these Facebook ‘container’ apps for collections of people have associated URLs, content, mailing lists, calendars, walls, discussion boards, and other types of neatly integrated functionality. Furthermore, since they’re already integrated with Facebook, everyone can become a user without much friction or hassle.Once you join a network, group, or event, your social graph expands to connect with all the members therein.

2007 39

Global Neighbourhoods: SM Global Report: Beeline's Francois Gossieaux

John Tropea - Delicious Community

Your study seems to indicate that engagement is a more valid goal of an online community than say, revenue per customer. Then, develop a detailed roadmap for how you will approach the project: With whom will you launch?

Community 2.0 Conference Notes: Day 3 " humantech

John Tropea - Delicious Community

Empower the individual — path to great advertising revenue. Nirvana: get in product search integrated with community, integrated with knowledge base. ? Change mindset — “Their contributions are valuable&# Have a structured approach Recruit users to be part of team Co-author requirements and share user-case scenarios 37Signals - develops software for small businesses. humantech > technology enabled lifestyle « Community 2.0