Remove Approach Remove Integration Remove Presence Remove VOIP

Presence Is Too Important To Leave To UC Vendors

Collaborative Thinking

After all, we associate presence as a foundational capability within unified communications. Indeed, several blog posts have recently highlighted the importance of presence as a core component of a UC platform while noting interoperability challenges across UC systems. presence???

Thoughts On Salesforce & DimDim

Collaborative Thinking

Below, I’ve outlined some of the those issues organizations should consider when this type of situation arises in the market: Instant Messaging (IM) & Presence. An IM function within an application platform creates numerous overlap situations with existing IM and presence infrastructure (e.g., Decision-makers can allow for exceptions from IT standards (if they exist) when there is unique business value offered by an embedded IM/presence capability.

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Notes From Cisco WebEx Connect Session

Collaborative Thinking

Need a new architecture and approach. Cisco Collaboration Architecture: higher level of services (presence, messaging), designed for other people to extend (mashups), designed for enterprise environment (policy management). Presence. Jabber provides presence and real-time messaging. Microsoft integration: with Outlook/Exchange (e.g., recent emails), add add WebEx presence to Microsoft Outlook, you can also upload, view, edit directly from SharePoint.

Webex 100

Collaborative Thinking: Microsoft UC (OCS) Presentations and Demos

Collaborative Thinking

Facebook Developers | Integrating Facebook Chat Everywhere Subscribe to Collaborative Thinking Add me to your TypePad People list Archives May 2010 April 2010 February 2010 January 2010 December 2009 November 2009 October 2009 September 2009 August 2009 July 2009 More.

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Microsoft's Unified Communications Predictions

Collaborative Thinking

Analysts and associations will begin to hold vendors accountable for delivering true unified communications, which includes--at a minimum--a single identity with presence at the core, a single inbox, unified management, developer tools, and a unified user experience across voice, conferencing, instant messaging, and email. A single identity with presence at the core is spot on - but it makes you wonder why Microsoft does not openly share its rich presence information?

UC And ROI: IBM's Truth And Fiction Example

Collaborative Thinking

Thumbs-Down: The concern I have here is that the total cost of ownership is not clearly outlined, a reasonable TCO model would establish a timeline (say 3 years) and include the total costs, including various weighting factors for planning, operational support, integration costs, help desk, change management, and so on. Thumbs-Up: It's important to note here the different between channel switching (from telephone to IM or VoIP chat) vs. time-saved by reducing phone calls.

ROI 100

Instant Communities: List of companies that provide Web Collaboration Suites or Platforms

John Tropea - Delicious Community

Collaboration tools and social features Common features, but are not limited to, include: forums, wikis, blogs, media, rss, aggregation homepages, presence, instant messaging, and ability to connect to identity systems such as LDAP/Active Directory.

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Implementing the Cisco Collaboration Framework

John Tropea - Delicious Collaboration

had approached this process without a vision. you with guidance about how to approach. management approach will fail to gain. conferencing, presence communications, and. a tactical, fragmented approach to a truly. strategic approach to collaboration that can be. to integrate packages of tools into a single. Networks ideally should support: • Voice over IP (VoIP) to provide fully integrated. Cisco on Cisco Implementing the.