10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats. Phoenix from the ashes.

Notes from the Janders Dean Law Firm Knowledge Management Conference (August 12, 2010)

Michael Sampson - Currents

There was some discussion with audience members around integrating different parts a law firms to make a unified whole. The integration of KM and BD is critical because clients want to see a demonstration of expertise before signing up with a particular law firm. However, most of these initiatives were not integrated. into integrated products and services. The main focus of the presentation was on some of the approaches for working with external legal firms.

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