Blog>> Trends in Knowledge Management

Green Chameleon

Traditionally, KM was more often than not a top-down driven approach. For example, document taxonomies and knowledge sharing procedures were defined; identified experts shared their knowledge in defined communities. Today, we can identify six strong trends that lead into new concepts of knowledge sharing and collaboration: Exploring. builds on management to pass some control on to the network; they empower the knowledge workers to work and act autonomous.

Blog>> Knowledge Management in Intranets

Green Chameleon

Knowledge sharing happens partially with technology, and also successfully without software. In my experience, these knowledge sharing tools are often add-ons to the classic intranet platform. Recently, many people argue (see also New Edge in Knowledge , chapter 1 ‘Primary Directives’) that knowledge sharing activities should happen in our daily work, in order to overcome usage barriers. Then, knowledge sharing tools that are an add-on might not be the right approach.

Work Live Integration – 23 and 1/2 Hours


Instead, a long while ago I have made the transition into what some people have been calling work life integration, where one of key words / concepts that has started making the rounds in the last few years, that is, flexibility, is gaining more and more importance and relevance as we move forward.

Appreciative Inquiry and Knowledge Management? No problem.

Chris Collison

Appreciative Inquiry (AI) pre-dates Knowledge Management. Having facilitated a number of KM-related workshops using an AI, I can vouch for the positive engagement power of the approach. It’s only in the last few years that I’ve come to appreciate(!)

2014 52

Green Chameleon » Mapping Knowledge Management

Green Chameleon blog articles how-to guides events publications book videos about Mapping Knowledge Management I like maps. And when we change direction, we no longer see that particular horizon, but another one - which we then approach.

2007 130

It’s All About Work Life Integration; It’s All About You!


Because, in my own experience, it’s not about striking a good work life balance, but eventually it’s all about Work Life Integration. After all, we are all smart and very productive knowledge workers, aren’t we not? That’s where work life integration kicks in!

Notes from the Janders Dean Law Firm Knowledge Management Conference (August 12, 2010)

Michael Sampson - Currents

Presentations throughout the day included: Mark Andrews (Baker & McKenzie) presented on knowledge management challenges in a global environment. Among other things, he talked about common barriers to knowledge sharing, eg, "why should I share my knowledge," "I don't know how to share," and "I don't know what's useful to share." After morning tea, there was a panel discussion on "Working Together - Business Development and Knowledge Management."

2010 117

Share2010 Session: Arvind Sampath from Sinclair Knight Merz on "Knowledge Management, Collaboration and Sinclair Knight Merz Strategy for Success"

Michael Sampson - Currents

Arvind Sampath from Sinclair Knight Merz talked about their experience with success around knowledge management and collaboration. Key areas are document management, knowledge management, collaboration, and business process automation. The KM challenge - knowledge is what SKM sells, and it needs to be accessible to everyone. How did you decide training approach? Lots of different training approaches and needs.

2010 114

Integrating Transactions and Interactions: A Fable

Portals and KM

In the last two days, I wrote about: Integrating the Interactions with the Transactions, and Maybe Enterprise 2.0 I this post I want to share an example of an early success with this type of integration using old school tools.   We did this before the term knowledge management was pervasive. This approach was new, as the people had never been asked this question. This was one of those knowledge management successes for these reasons.

Reflections from 2011 – Redefining Your Social Web Presence


Most of us, knowledge workers, have always had that very strong urge to connect with others, to share our affinities and true passions, to care for what one embarks on, and to help out where we possibly can.

2011 223

Knowledge Management System Building Blocks

John Tropea - Delicious Community

The three blocks described within this paper are: a virtual information pool, which utilizes Enterprise Application Integration (EAI), a single and central user interface providing ubiquitous access, and mechanisms to enrich the available data, essentially based on Artificial Intelligence and Data Mining techniques. Copyright © 2003-2006 Electronic Journal of Knowledge Management Last modified: January 25, 2006 ISSN 1479-4411ISSN 1479-4411 First published in 2003.

2005 28

Work Stream #1 – Learning Is the Work


This usually happens when second, third or fourth waves of knowledge workers don’t follow the initial rage from the so-called early adopters group. Learn from you, learn with you, on what it is like becoming a successful Socially Integrated Enterprise.

2016 164

Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Sign In Home KM Topics KM Overview Case Studies About Us Search Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches Page 1 | 2 | 3 | 4 | 5 In APQCs most recent research on knowledge retention and transfer (KR&T) approaches, the primary lesson is that variety is key. Instead, they leverage an array of KR&T approaches designed to fit specific business situations and the unique cultures of their respective organizations.

Don’t Underestimate the Value of Your Community Managers


Key concepts like social capital skills, open knowledge sharing, collaboration, engagement, commitment, passion, trust, etc. “To assess, reconcile and coordinate the ‘social’ approach across a wide range of enterprise functions.

2012 242

Google Plus – One Social Networking Tool to Rule Them All


So in the end employee profiles, blogs, social bookmarks, files, activities, wikis and communities (And now Forums) became all integrated into a single point of entry: Connections itself. Welcome to my 2007 integrated user experience!

2011 274

From Adaptation into Engagement by Luis Suarez


Regardless of the organisation or the management layer. So, instead of driving the adoption of middle managers from the European Commission, we talked about business purposes and how social technologies could act as a rather valuable and unprecedented enabler towards achieving a certain number of goals. Most people may not realise about this, but middle managers are the social bridges within organisations. Language matters.

2014 180

10 Strategies for Integrating Learning and Work (part 2)


In my last post I listed ten strategies for integrating learning with work. They are a combination of concepts and methods that build knowledge and bring learning into day to day activities and workflow. 10 STRATEGIES FOR INTEGRATING LEARNING AND WORK. They are environments (usually supported by technology) for groups of people with a common mission or interest to communicate, share learn and build knowledge needed to more effectively solve problems and accomplish work.

CoP 35

The Soft Skills of Collaboration and The Social Enterprise


She eventually comes to talk about the stuff that most folks haven’t considered just yet in any open and transparent collaborative and knowledge sharing environment. Sharing your knowledge will relinquish your power, don’t you think?).

Skills 228

The Art of Collaborating Effectively in Virtual Teams


Build a social life (integrated with your enterprise collaboration approach). Failure to capture knowledge. You can never have enough education on not just running and managing virtual teams, but also how to be a good virtual team player. Failure to capture knowledge.

BlueIQ at IBM Finally Goes External!


made Finalist for @ profhamel ‘s Management Info Exchange “Beyond Bureaucracy challenge” @ hackmanagement IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Enterprise( Note: You see?

IBM 189

Green Chameleon » Getting Started on Your Intranet

Green Chameleon blog articles how-to guides events publications book videos about Getting Started on Your Intranet I am increasingly of the opinion that no knowledge management effort can avoid the intranet.

Google Plus and The Enterprise – What’s The Deal?


While most folks are interested in the content itself, my Circles are all based on a people centric approach , where what matters to me are the people themselves and not so much the updates. Can you imagine when G+ is tightly integrated with Google Search?

2011 192

My KM World Notes: Evolve From a Tactical E-Discovery Approach to Search and E-Discovery

Portals and KM

    It is titled:  Evolve From a Tactical E-Discovery Approach to Search and E-Discovery   by  Brian W. Lacking an end-to-end approach to gather and filter information, few enterprises report having a holistic approach to e-discovery. records management, and archiving. The result is content and technology chaos that is difficult to search across and does not manage to mitigate legal risk. 

Racing to the Top Where Corporations Are People


The race to the top is the long-term path with the desirable outcome “ How brilliant is that quote as an inspirational definition of what a Socially Integrated Enterprise should be like, don’t you think? Employees are pushed to focus on bureaucratic policies and quarterly numbers, not a realization that individuals, not corporations, are responsible for what they do “, we may well be witnessing the tipping point where knowledge workers start, finally !,

2012 154

10 options for implementing a KM strategy

Chris Collison

This is the traditional “someone at the top has said this needs to happen” approach, usually accompanied by a cascade, a change initiative, communications and engagement plan, brown-bag presentations, training programmes, mugs and mouse mats.

[KMers] Training Community Managers and Facilitators


I have been participating in a good bunch of them sharing some further insights myself, but, above all, learning plenty more from a whole bunch of really smart and rather talented knowledge workers, willing to share openly their knowledge, extensive experiences and inspiring stories.

The Soothing Effect of Blogging


will have such an impact that they would manage to make you re-prioritise how you spend your time online engaging with total strangers while you keep neglecting what you have got at home. live without email as an effective collaboration and knowledge sharing tool.

2014 230

KMers – Let Go of Control: Encourage and Monitor


A bunch of really smart, witty, incredibly insightful, thought-provoking, passionate and rather enthusiastic people about the topics of Knowledge Management, Collaboration, Communities, Learning and Social Networking. IBM Innovation Knowledge Management Learning Social Computing

2010 173

How Do Communities Work in Leading Organizations? - KM Edge: Where the best in Knowledge Management come together

John Tropea - Delicious Community

Communitiesof practice have been a part of Accentures KM approach since the mid-1990s.There are currently 150 existing communities at various stages of maturity; allof them use SharePoint with blog and wiki capabilities. Its employees buildlasting relationships with their customers and communities based onunderstanding, integrity, and passion. Although the required knowledge existed within the organization,it wasnt accessible or organized.

CoP 28

2014, The Year That Was


I will miss them, I still do every day, but, you know how it goes, life goes on and has got other plans for you that most of the times you just can’t control, nor manage, but embrace them and hope for the best of potential outcomes. And nearly four months later… I am back to blogging. Again.

2014 206

Green Chameleon » The Technology Question in KM Tools

Green Chameleon blog articles how-to guides events publications book videos about The Technology Question in KM Tools In my recent posts I was rather focusing on some soft factors of implementing knowledge related activities, like suggestions for organising your knowledge or on how to promote knowledge management initiatives. In order to enable knowledge sharing, we require tools and platforms.

2010 130

Nodes and links, technically speaking

Endless Knots

Download Understanding Nodes and Links ) A little more formally put, this paper contains the foundation for a management science of networked organizations. What is the us that works together as an integrated whole, from families and teams to enterprises and nations.

2009 116

Circling Around To KM

Collaborative Thinking

Technology is the tail wagging the dog when it comes to knowledge management - it always has been. search, content management, portals. It began with search and content management systems, then portals, and now it's rooted in social software (if one limits social software to blogs, wikis, tags/bookmarks, feeds and social networking). So I find it very refreshing to come across posts like this: Back to First Principles for Knowledge Management.

KM 100

Green Chameleon » Information and Records Management Policy Development Guidelines

Green Chameleon blog articles how-to guides events publications book videos about Information and Records Management Policy Development Guidelines It’s often difficult to approach KM in any large scale way in an organisation without bumping into the policy infrastructure. The organisation will need to make decisions and give clear guidance about how knowledge and information sharing is to be balanced with information security, for example.

2006 100

Green Chameleon » Universities and KM Practice

Green Chameleon

And last week I attended KMAP 2006 in Hong Kong, organised by The Hong Kong Polytechnic University (disclosure: I teach for them) the City University of Hong Kong and the Hong Kong Knowledge Management Society. What doesn’t work is a superficial sheep dip approach where a guru is just used to draw crowds, and zips in and out without interacting, and delivers dumbed down content that’s more sex appeal than substance.

2006 100

Green Chameleon » Blog comments

Green Chameleon blog articles how-to guides events publications book videos about Developing Policies to Support KM It’s often difficult to approach KM in any large scale way in an organisation without bumping into the policy infrastructure. The organisation will need to make decisions and give clear guidance about how knowledge and information sharing is to be balanced with information security, for example.

2006 100

Collaborative Thinking: Sametime 7.5 Asterisk

Collaborative Thinking

& Asterisk IBMs approach to unified communications is anchored around applications, an important distinction from the current state of Microsofts effort which has been more centric to platform convergence. plug-in and integration with Asterisk (an open source PBX).

Collaborative Thinking: Building A Robust Feed Syndication Platform

Collaborative Thinking

While this type of scale may not be necessary within an enterprise per se - it does illustrate how such platforms should be approached as a core infrastructure decision. As for feed aggregation, management, and sharing, we were hoping that the Exchange team would build that, but they had other priorities. Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Social Software`s Culture Clash | Main | Of bread, butter, cheese, and mousetraps.

Collaborative Thinking: Social Media & Financial Services

Collaborative Thinking

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta « Lingering Privacy Doubts Over Facebooks Beacon | Main | Social Media & Pharmaceuticals » December 04, 2007 Social Media & Financial Services An article worth reading that outlines the approach taken by two organizations: Wells Fargo entered the social media game when it launched Stagecoach Island in May 2005.

2007 100

Blog>> Getting Started on Your Intranet

Green Chameleon

I am increasingly of the opinion that no knowledge management effort can avoid the intranet. What’s been missing is the big picture, the integrated view, a simple approach to a complex job, presented in one easily comprehended sweep. Brings Greater Context to Enterprise Collaboration

Portals and KM

  I have long been a proponent of this approach going back to building process-aligned knowledge management systems beginning in the early 90s. Now Qontext has taken the approach a step further with its pinning concept.

2011 164

Blog>> The Information Lifecycle

Green Chameleon

These thoughts are very valid for global activities, though we are starting in our company to look at a second approach: implement knowledge sharing in people’s daily activities without imposing additional work. With the right setup people will be self-motivated to engage in knowledge management. The base for this approach is to look at the ‘Information Lifecycle’, how is information created from first drafts to published final documents.

2011 150

Share2010 Session: Mike Rawson from DB Breweries on "The Art of SharePoint"

Michael Sampson - Currents

At DB, Mike is responsible for all integration between systems. Worked with Gen-i (a Telecom NZ systems integrator) on the project. Ensuring that the risks, costs and management of the process leads to adoption and improved usefulness for the enterprise. " The core use of SharePoint is in fact knowledge management. Would you do the big bang approach next time?

2010 114